Service was 10/10 both of the guys working there put they heart and soul into my sandwich! Give them a raise asap!!! Overall the ambience is chill, good selection of music, spacious, good lighting and a lot of seating :) I've been coming here for a while now and have not been disappointed, keep up the great work! read more

We were missing many things with our order. We were promised a refund, but never received.

This is by far my favorite sandwich shop in the area. Order in person or online and the results are the same- yummy sandwiches! I love the Goomba as well as the Italian. Their pickles are always sour which is just the way I love them. Hot tip- extra garlic sauce. I also really like that they have Funky Fusion chips which are my fav. I appreciate the 15 minute pick up parking spots because the Village can get busy. Order on the app or scan when you get there to get you pickle points and save up for a free sandwich on your next visit. read more

Ordered Online.. My Husband Went To Pick It Up!! We Ordered The Italian Ok French Roll They Ended Up Putting It On Sourdough And Also Had No Salami!!! Which They Told Him At Pick Up!!! I Ordered A French Dip On Sourdough With Extra Au Jus And My Husband Gets Home Home And I Ask Him Where My Stuff Was At He Said Everything Was In Bag I Said No It Wasn't... So I Get In The Car Because They Closed In 15 Mins.. While Driving There I Try And Call It Took 5 CALLS To Get Someone To Answer For Them To Tell Me They Were Out. I Get All The Way There Because My Call Somehow Got Disconnected... May I Mind Everyone I've Been Coming To This Location For Many Years And Ordering Online Normally When They're OutOf Something They Call And Ask If You Still Want The Order Or If You Would Like Something Else This Did Not Happen. The Staff Had Made It Very Clear That They Don't Have A Way Of Getting A Hold Of The Customer. So They Took My Number Down For The Manager Later That Evening I Received A Text Message From Somebody Saying That They Are The Owner Of This Location. They Have Mentioned To Me That They Were Going To Give Me A Refund Plus A Free Sandwich When I Come In (Which I'm Not Coming Back Ro this Location If The Owner Doesn't Keep His Word), I Have Yet To Receive That Refund. Almost A Week Goes By An Nothing!!! This Happened On Sunday May 17th An Here We Are On Friday May 22nd. read more

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Mediocre sandwich shop with employees who really don't like working there. They slap sandwiches together with disregard that you did say "no onion". Been there many times but thinking there's got to be something better in CV! read more

Been here a few times and the sandwiches have been OK. But today was definitely the last time my husband and I come here. My husband ordered the pastrami warm sandwich and instead of a warm sandwich he got a crouton. The bread was completely burnt. You're going to tell me that the person making the sandwich didn't notice this? Yet they wrapped it up and sold it. My husband got home, looked at it and tried to eat half of it. The other half just could not be eaten. How does a business attempt to run a good business when the product is terrible? Totally unacceptable. Whoever is running this place please retrain your employees to push a good sandwich especially with how expensive they are. Make it worth it for others because from now on we are going to Togos. read more

Mr Pickle's Sandwich Shop - Burnt sandwich - Sandwiches Near Me - Castro Valley, California

Loved Mr. Pickle for a long time but the quality of their turkey has changed. My last sandwich had lunchable quality meat. Not great, especially for the price. read more

Mr. Pickles was open on Thanksgiving day when I was craving a sandwich!! I ordered The Hero on Dutch Crunch and the sandwich was exactly what I was wanting. Servers were super friendly, and the sandwich comes with a chocolate chip cookie!! read more

A very good choice place for the hot pastrami Ruben I was seeking. Very good customer service Price per quantity to some can be on the expensive end but it's a hearty sandwich Ambiance: A restroom to use Can use a good daily cleaning in the common areas. read more

If I could give this facility no stars I would! Yesterday we put in an order for sandwiches for our office through Mr. Pickles for delivery today. Our sandwiches were never delivered and according to DoorDash, they were given the wrong address. When I contacted Mr. Pickles, the manager told me that he was not responsible and I needed to call DoorDash or I should contact his corporate office (which he gave me the wrong information). According to DoorDash, since the order was placed directly with Mr. Pickles, they would be the ones to issue us a refund. The manager at Mr. Pickles is absolutely the most rudest manager I have ever encountered. Absolutely no customer service experience at all! I will be taking my business elsewhere. read more

This place has tanked lately. I used to love their sandwiches but today's lunch was disgusting and truly inedible. My Mr Pickle Sammie was tiny amount of chicken it was so overcooked it was more like jerky. I asked for no mayo or cheese and what I got was barely anything else. No tomato, mustard, garlic sauce, or onion, the skinniest slice of avocado, and the tiniest single piece of bacon. I can't believe they served this to someone. My husband's Ruben looked good but the generous portion of pastrami was lined with a thick slice of tendon that could not be chewed. Small things like the chips being the wrong kind or my kids PB&J only having a dollop of peanut butter I could have overlooked, but this whole order was soooooo disappointing. I'm done with Mr Pickles. I don't even want the free Sammie they offered to make up for it. It was all just nasty. read more

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Came here for lunch today. It's located at a plaza where parking is such a headache because it shares with so many other restaurants. This restaurant has a few tables inside for dine in. I appreciate how big it is in comparison to other locations. Stood in line for a while waiting for someone to take my order. The staff moved slow and spent a lot of time talking to each other or standing around. Wouldn't be so bad except for the fact that the line was getting longer behind me. Also, I don't know if it's just me but it's weird that all the staff just had their hair loose (many of them with long hair - both gender) while preparing . Seems like a high chance of hair just falling on the food or ingredients. I got The Ranch with the works on Dutch crunch bread. It was delicious as always and one of my favorite sandwich. The price seems higher than the last time I went - I think I spent $15 for one sandwich without a drink or chips. read more

Mr Pickle's Sandwich Shop - The Ranch on Dutch Crunch - Sandwiches Near Me - Castro Valley, California

I ordered a tuna sandwich on sourdough with avocado. It was awful. Awful. Awful. Mostly bread and way too much mayo. Very little tuna. I was very hungry so I ate it. Never again. Never going back. Never! ...Also pass on the chocolate chip cookie. Pure sugar no taste. read more

Great f'n sandwich! I got the $8 meal special on Dutch with turkey and pepper jack.. the WORKS!! Staff was perfect Place was clean and nostalgic with local sports read more

Love Mr Pickles always a great sandwich. I will always pick Mr. Pickles anywhere I am for a sandwich

In my last review I said I'd be back. This time I placed my order online, then to give them enough time, stopped by the bank and did another errand. Came back and it wasn't ready, so went to a dessert shop and came back and still not quite ready so grabbed a starbucks. Then it was ready. The young man was really apologetic. I don't mind, as it looked like it was only him and he was a bit swamped. Grabbed my sandwich and I felt it was a bit heavy. Mind you the sandwiches are big in it's self, but when I got home I noticed the young man had given me an extra half and a cookie, probably for my trouble. So for the folks reading this, please give this young man a bonus for his excellent customer service. I didn't get his name, but the young man was working around 430pm on 3/6/24, I ordered the Mrs. Pickle and again terrific quality. If Oakland wasn't such a business shit show this place would be a good hit and would have a regular. read more

I have no idea how I've always driven past this location and never noticed it. Well, this time i ordered online and picked up. They get a lot of business and many people were eating inside. It was clean, but too dark for me. I got my sandwich to go. When i got home it was still delicious. People working inside were nice. Wish there was a sign that told me where to pick up mobile orders, but i figured it out. Would come here again for delicious sandwiches. read more

Nothing fancy to talk about. Just an average convenient spot to get your quick lunch or dinner. We got half of Hot'T' sandwich which was basically hot Turkey sandwich with cranberry sauce and Hang Loose which was hot pastrami sandwich along with Chef salad. Sandwiches were good but I was impressed with the quality of vegetables in salad. They were really fresh Staff was nice. Little bit slow and had to ask twice for everything we ordered but they were young and seemed to be new to me so no complaint but thump up instead. Better for them to work than doing stupid things on street:) Oh forgot to mention.. sandwich was served with cookie as well read more

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Walked in around 12pm. There was no line. I was greeted upon entry. There was a good deal of people coming in and out for pick up orders. The menu is kind of big, but not overwhelming like other sandwich shops. I ended up getting a turkey sandwich on Dutch Crunch bread. Let me say this. I've had that type of bread at a dozen different sandwich shops. This was the only time the bread had an actual crunch! Now I understand it's names sake! The sandwich itself was great. As you know, prices are on the rise. The price would be my only complaint read more

The food is always fresh-made and delicious and the prices are quite reasonable. I have been coming here for years and it is an amazing sandwich place. They have added a few dishes and they have an option called the works where they add a number of extra ingredients at no extra price! I wish they had other options rather than iceberg lettuce but that is a tiny wish... they even have chocolate chip cookies which are fresh baked daily! read more

We doordashed sandwiches from here and 2 out of 3 sandwiches were missing something or had very little fillings. blt with garlic spread didnt have the garlic spread. also ordered the listen linda, removed the stuff i didnt want which they did do. but there was a single slice of bacon and barely any turkey. definitely is not worth the $15 when ur eating mostly bread. read more

I love Mr. Pickles. However, this location needs to send their employees through a Customer Service refresher course. When you enter there is no clear indication of where the line should begin, so you almost always hear the condescending announcement of where the direction of the line should begin from one of the employees. After the initial "welcome in" greeting is shouted as you walk in, you hear crickets until they're ready to make your sandwich. I literally stood there for 4 minutes (waaaay too long) before being asked what kind of sandwich I wanted. I asked for a half sandwich with a fresh roll and was asked to repeat my order twice throughout it being made. It was weird. And then she got an attitude and started talking mess under her mask to her coworker about me asking for my roll from the ones that were just taken out of the over. The sandwich was delicious although it wasn't as cold as I would have liked it. Mr. Pickles is the best because the ingredients always taste fresh and cold like it came fresh out of the fridge. Today it didn't. My cheddar sliced didn't and neither did my salami. I ordered a dry salami and cheddar (half) on a sweet roll w/ avocado. My husband ordered a turkey and cheddar (whole), same roll. It came up to about $16 and some change. I'm glad I brought cash because the credit card machine was out of service which something they should have said before I ordered just in case I didn't have any, but there's that customer service again. Overall, today's experience wasn't the best but I can't say I won't be back or maybe I'll just go to the Union City location. read more

Mr Pickle's Sandwich Shop - Dry salami and cheddar - Sandwiches Near Me - Castro Valley, California

I have had Mr. Pickle's about 3 times now at different locations and it will be the last. If you are really hungry for a sandwich and this is the only place ok fine BUT if possible go anywhere else. Service is always nice and no issues with how long it takes to get the sandwich. My issue is the sandwich flavor - bland no real flavor. Had the Big Jake - it was ok nothing to write home about, so much so I only ate half of it. read more

OMG....... Is Juan the manager at the Castro Valley Mr Pickles???? He is going to make them bankrupt!!!!!! I asked for a phone call back regarding two sandwiches! One was great, the other half of said sandwich!!!!! 34.00 dollars????? I am fecken set back as this fool won't call you back!! Tomorrow I will go in dressed in Louis Vuitton and Mr Juan ain't gonna be happy!!!! Mr Pickles! Know your audience!!!!!!! Juan will NOT call back!!!!!!!!!!!! read more

Honestly Im really disappointed in the food we received last night. We ordered 2 sandwiches online. We ordered around 6:40pm for pick up at 7:45pm, and when we got there at 7:30pm it looked like it had been sitting there quite a while already. Most of the time you order for a later pick up is so its fresh when you get it without having to wait in line. For my sandwich we asked for no mustard and when we got home and opened the wrap it was COVERED in mustard. We live about 15 minutes away so it was not even worth driving back for. AND they didnt even provide the complimentary cookies that mr.pickles is known for. I love mr.pickles but probably wont be back to this location. read more

Mr Pickle's Sandwich Shop - Sandwiches Near Me - Castro Valley, California

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I don't know why I ordered from here other than a craving for a French Dip. The amount of meat was beyond disappointing, the au jus had no taste, and the horseradish wasn't there! I piled all the contents onto one side, added my own horseradish, and reheated au jus with some beef bullion. After that much work I will not order from here ever again. read more

Mr Pickle's Sandwich Shop - Sandwiches Near Me - Castro Valley, California

VERY DISAPPOINTED! This is the first time coming to this Mr. Pickles location. I usually go to the one in Union City but this time I decided to go to the one in Castro Valley. I ordered the "Truly Vegan" and added Provolone cheese and honey mustard instead of regular mustard. I also requested the pickles on the side. They still put the pickles ON THE SANDWICH and also gave me pickles on the side AND A DROP of honey mustard. When I went back to the counter to request for a side of honey mustard, I was ignored by 4 young adults who worked behind the counter. It was so bad that the woman in front of me asked me if I was standing there to order.. I told her "NO, just standing here for a SIDE OF SOMETHING THAT SHOULD'VE been on my sandwich." She was also being ignored as well. THE WORST PART: there were two strands of hair in the sand which and maybe even more. (I was half way through the sand which when I noticed). I love Mr. Pickles, HOWEVER, I do not recommend this location. P.s. Parking is horrible. Narrow parking spaces and not that many to choose from read more

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Convenient location in downtown Castro valley! Many menu options. As we walked in, I couldn't help but notice the dirty floors. I hope they can spruce it up a bit as it's hard to eat in a place when the floors looked so dirty. The sandwich itself was tasty. We had the Reuben and the meat was yummy. A little on the pricey side and the portion was nothing big either. Service was quick. read more

MAMA MIA! Ginormous sandwiches loaded with meat and made to perfection. My girlfriend got the hang loose which was also huge and delicious. I would highly recommend stopping into the Castro Valley location if you're near by. The staff were friendly, however the restaurant was packed and they had music playing very loudly so it was kinda hard to hear. I would recommend ordering ahead to streamline the process. read more

Mr Pickle's Sandwich Shop - MAMA MIA! - Sandwiches Near Me - Castro Valley, California

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Mr. Pickles is the worst. There was only one slice of meat. Where is the turkey and cheese. The bread was as hard as a rock. read more

Mr Pickle's Sandwich Shop - Sandwiches Near Me - Castro Valley, California

$20 sandwiches is WILD, even if it is a good company gouging your customers like that is disgusting and unacceptable. My local mr pickles sells their sandwiches for half that price. Go to the Safeway down the street and buy the ingredients yourself. I promise, nothing at mr pickles is worth $20. read more

Shout out to Payton for today's service. Honestly a mistake was made but the service recovery was top notch. He made sure all is good when I came back and vibed towards the end of the day. I'd come back just for Payton, solid person all around! read more

Although the sandwich was good people work here don't seem to have any training how the dining area should be kept. Even there was no training it is a common sense to keep the dining area clean. Tables were not cleaned after customer's use and the floor was sticky everywhere, very unpleasant to walk over. It seemed not mopped for a long long time. Soils from outside and dust everywhere. I would not consider this place as an appropriate place to dine in. Even if it is strictly a take out only place it should be better than this. Judging by this I doubt how the kitchen is maintained. Mr. Pickles Corporate need to get involved with this matter. read more

I can't believe I've lived here for 20 some years and this is my first time ordering a sandwich here. I got the French Dip ($5.99 half) - roast beef, provolone, horseradish, Mayo, garlic sauce and Au Jus (Au Jus! Straight out of the 60's/70's) on a fresh made Dutch Crunch roll. Ah man! The best! The roast beef was thinly sliced, tender, and flavorful. The fixings are a perfect accompaniment. I wouldn't change a thing. Damn delicious! I'm now going to have to make up for not coming here all these years :) read more

My wife and I stopped in at 6 o'clock. The two people in the store were really busy, but we were the only ones there first. Then 4 to 5 DoorDash people came in and took their orders. Our orders are made on time the way we wanted the staff was extremely friendly and everything was made perfectly, they didn't forget the cookies read more

Ordered 3 sandwiches online for lunch as we were working nearby and wanted a quick bite. Ordered the Mr. Pickle for myself with mayo and lettuce without cheese, The Club with everything, Got Beef but somehow I neglected to add bread to the order for the Got Beef sandwich and it came with a bed of lettuce and I meant to order the Dutch Crunch. Needless to say my daughter didn't eat it without the bread so when I got home I added the bread. Good hearty sandwiches but I think next time, I will leave out the mayo as it made the sandwich all wet. read more

Mr Pickle's Sandwich Shop - The Mr. Pickle (Whole) - Sandwiches Near Me - Castro Valley, California

Leaving this on behalf of my mom. She went there around 6:30pm on Sunday evening and had a lovely experience with the two gentlemen working. She said they were engaging, talking to her about her upcoming trip, listened to her concerns and overall just very pleasant! She says thank you!! read more

I'm not sure why I never considered this place before. I've consistently had good sandwiches here. Decided to leave a review in case someone was on the fence. They're well made, full of fresh ingredients, and very filling. read more

Mr Pickle's Sandwich Shop - Sandwiches Near Me - Castro Valley, California

Ordered 1/2 Deli sandwich. They gave me a whole one. Ordered AND PAID for cheese. There was none. The correct order was on the receipt. Didn't know until I got home that it was WRONG. Maybe sandwich makers who pay attention would be a good idea? read more

Delicious sandwiches and such quick and friendly service. I ordered The Hero "The Works" on Dutch Crunch bread through Grubhub. Such a easy process for someone who is on the go. There was a long line when I got there, but I went straight to the front of the line and said I ordered to go and gave them my name. The sandwich was nicely packaged and the portion of meat to ratio of bread was perfect. Not soggy at all, even with the tomatoes and lettuce. Needless to say, Mr.Pickles did not disappoint and the complimentary cookie was such a sweet surprise. read more

Mr Pickle's Sandwich Shop - Fresh chocolate chip cookie - Sandwiches Near Me - Castro Valley, California