Damarion was AMAZING! Very helpful when I pulled up and asked a million questions regarding the…read morewashes. He has great customer service and I believe is a very valuable player in your staff! Thank you Damarion!

I had an amazing experience at JAX Car Wash in Southfield! From the moment I arrived, the service…read morewas friendly, fast, and professional. DeMario was the employee who helped me sign up for my membership, and he was absolutely outstanding! He was very attentive, took the time to answer all of my questions, and made sure I understood every detail about the different membership options. DeMario's positive attitude and helpfulness made the whole process easy and enjoyable. My car looked spotless afterward, and I left feeling confident that I chose the right place for regular car care. If you're looking for excellent customer service and a sparkling clean car, I highly recommend JAX Car Wash in Southfield--and be sure to ask for DeMario!

We had the car washed inside and out. I find that staff are usually very helpful and want to do a…read moregood job. I will usually look at the work and mention if something needs more attention. It's a good job, but not perfect. For the price, it's a decent value! I've never experienced a bad attitude. In fact, my husband took my car in and staff found $40 that fell under the mat. A few days ago I thought lost it! Staff could have kept the money, but were honest and returned it!

They half do everything with the full service . I got my first full service here and loved it but…read moreas I kept coming back I started to notice they where getting lazy , sometimes they wouldn't clean my trunk out or wipe off my dashboard or get up under my seats. All they had to do was vacuum everything and wipe it down and don't even do that.

I had high expectations after reading many of the reviews and even more so when I arrived to a…read morefully staffed facility and no cars in line. I figured I'd have the luxury of a few guys spraying and attentively looking over my van. Boy was I wrong. I purchased the Silver package which included a tire shine and wheel wash and shine among other things. I generously tipped the crew after they towel dried and applied the tire shine but was really disappointed when I got home. Keep in mind it was a beautiful dry and sunny day so none of the dirt you see in the photos occurred on my drive from their lot to home. They earned the the second star only because I was greeted upon my arrival and the crew "seemed" professional otherwise it would have been a one star rating. 09/21/23 UPDATE: The management team from Magic Touch reached out to me in order to make things right. I returned to their other location that's a little closer since I live almost a half hour away from the original location. The manager was very attentive and passionate about making things right. The follow up and customer service was 100/100 so I definitely appreciated that. The van looked much better this time around. Many business get complacent or lazy when they're successful but the great ones rise to the occasion when things don't go right the first time and Magical Touch stepped up. So I'm gonna add another two stars from my original two star rating. END OF UPDATE

Horrible experience. Did a full wash and they had my car sitting outside for 45 mins without…read moretouching it, taking other cars in the meantime. Never got my interior washed and just left.

I had a very pleasant experience at VIP car wash last week. I had never been there before and…read moreusually use a cheapo $5 or $6 exterior wash only place. For $35 plus tip I received an excellent exterior wash and interior clean. They gentlemen at the beginning of the wash even opened the doors and carefully power washed the door wells. The people at the end did a great job drying everything and the man who did all the interior work did a great job getting the dog hair out of the carpet and the dog prints off the windows, seats, and dash. I'll definitely be back!

BEWARE! They will damage your car!!! I dropped my car off to the at 8:15am for a FULL detail for…read morethe cost of $160. There was only ONE car there when I arrived and it was already being serviced. I was told (very rudely) by the old lady with glasses that it would be 3-4 hours. I walked back outside to remove my son's car seat from the vehicle, a very rude gentleman asked me to move my car loudly and abruptly before I could inform him that I no longer had my keys. Fast forward, 1:15pm I called to check on my vehicle to be informed that they had JUST started on it. I immediately asked them to stop because it had already been 5 hours and it should have been completed. When I walked in, I retrieved my keys and walked out to my car to find my gas tank wide open. I went back in and asked for a manager to inform them that I would be filing a police report because I feel as though the tampered with my car. Once inside my vehicle to my surprise, it was WORSE than when I dropped it off. Apparently they "prepped my vehicle and sprayed the door jams and now there are water marks on my ceiling around EVERY door. When I spoke to the manager, Paul, he apologized and told me he would do absolutely NOTHING for me beside clean my ceiling THAT THEY DAMAGED...and I could bring my car back and continue to wait. After 5 hours I received nothing but a damaged vehicle and inconvenience. I will be filing a police report and a claim in court for someone to correct the issues that they have caused me. I told my friend who referred me to my them to never refer anything else to me! They charge the same price as the Chevy dealership and the Chevy dealership is more efficient. This is what you get for trying to support small owned businesses. Go to Matick Chevrolet, they are the same price and will have you in and out in 2 hours or less.

So I tried this car wash again. Last time I was here I had a really terrible experience. However, I…read moredecided to try it again. I went yesterday, and I had a very pleasant experience. The different car washes was explained to me in great detail. They vacuumed my car. They washed and shined it. The guys were super attentive. Thanks for the experience. The full car wash is $30. FYI.

Celebrity is the best car wash inside Detroit, even better than those expensive JAX car washes…read more My only problem is why didn't they post an estimated date when they will reopen so I can go back there. They must be remodeling so I know it will be more expensive, but knowing the quality of their work it'll be worth it.

The service was excellent! Mike took care of us. He was so professional and friendly. He had a…read morelittle trouble getting the hood open. I have an older car. But he was so sweet. Said not to worry, and they got it open. I highly recommend this oil change site. And commend Mike on his wonderful service.

Got me in quick, fair prices for oil change and comes with a free car wash. Had an issue initially,…read morebut the owner was honest and prompt in correcting the issue and making sure everything was right with me. Would recommend.

Best Carwash I've been to in years they have free air free washer fluid and I get a buy one get one…read morefree wash

Very reasonably priced for an external + internal clean up. They give you a $3 coupon for your next…read morevisit too! They do take a little time to work thru your vehicle, so don't be in a hurry. Tip: unlike other car washes that I have been too, they wash the exterior first before doing the interior.

I've never had my car detailed before so I can't really compare to anyone else, but they did a…read moregreat job! Car looks just as good if not better than when I bought it. They even managed to get some stubborn stains and all the dog hair out.

Good quality work, highly recommended. They made my work…read moretruck look like it just came out the dealership , brand new!!