I have to say that this company is top notch. Our kitchen line was blocked, got flaked on by two other plumbing companies. Called these guys and they had me fixed and ready to go in less than two hours later. Dustin was our guy and he was, prompt, courteous and very knowledgeable. He even replaced my old clean out cap with a brand new one. I was amazed at how clean the workspace was too. The guy knows how to do the damn thing. Highly satisfied and recommend them to everyone. read more

Nice if you have the income of a resident in Calabasas, Westchester, Hancock Park. Heck I don't even think the families down the street in Lakewood Country Club would pay these prices. Know your demographics. The prices were extremely high and unrealistic. Save your time fellow yelp users and skip the quote. You'll save yourself the grief. read more

He is very articulate to what is the problen to our sink and he knows his job very well. And he is giving some tips to prevent some problens regarding sink clogging! read more

John came out to the house to help us with a leak. Her was very pleasant and didnt mind us asking questions while he repaired the faucet. He seemed to be very knowledgeable and had the faucet fixed before we ended the conversation. He even informed us on some newer parts that should last a while longer than what we currently had. He told us about the warranty and made the entire process quick and easy. Will definitely keep him in mind the next time we have some plumbing needs. read more

I just wanted to say I just had a similar problem, but was able to get some quotes from other plumbers, and Mr. Rooter was actually the cheapest. The pipe connecting to the city sewer was crushed and no longer actually connected to the sewer. Additionally, the clay sewer pipe from my house to the street was broken and full of tree roots. The Mr. Rooter guys have been great - they let me know what to expect each day, when the water would be turned off etc., and kept to the expected schedule. They also presented several options (less expensive choices, but perhaps with later implications) and kept the area as clean as possible. In addition, I had some unrelated plumbing work that needed to be done, and they took care of it at a deep discount, since I was already having so much major plumbing work done. I would use Mr. Rooter again! Hopefully, I will never need to though. :) read more

After calling TWO other places that said they were coming and never bothered to show up, we went a night without water and called Mr. Rooter the next morning. They showed up on time, worked fast, super friendly, fair-priced (actually much cheaper than other places quoted). The gentleman that showed up was super nice, worked efficiently and we had water within an hour! We will definitely go with them next time we have a plumbing issue, and I would hands-down recommend them. read more

I have been using Mr Rooter for as long as I have been in my house. I called them because both my bathtub and shower drain were stopped up. They arrived on time, clean in appearance and very pleasant. However, they were not able to resolve the problem. They charged me $250.00 and left me with a bathtub and shower pan that was still stopped up. The following day I received a quote with solutions ranging from $1200. to $19000. I called a local plumber that is listed in YELP and the problem was resolved within a hour for 25% of what Mr Rooter charged me for their service. FOLLOW UP FROM MR ROOTER I received a call from the general manager apologizing for the lapse in service and asked me to give them an opportunity to redeem themselves the next time I needed a plumber. In addition he sent me a refund for a portion of the work done. Thank you for the follow-up and standing behind your service. read more

We had a mess of an emergency on our hands. As a business the clients restroom is important, so normally we were alarmed when a client said "Um, did you know you have a leak?" (more like half the restroom was flooded) . Being the office manager I quickly went on-line to find a good professional plumber here in Long Beach. I then found Mr. Rooter and a very good review where Dustin was mentioned (also the dispatcher I spoke to on the phone "Candy" was very nice). Luckily Dustin was the plumber dispatched to do the job, he was able to take care of the whole problem and was very professional, courteous and very nice......wow as I am writing this review, Candy called to follow up and ask if we're happy with the work done. NEED I WRITE MORE?? ...I would recommend them in a heart beat! Job well done!!! (As far as $$$ goes I think they are fair and I also printed an on-line coupon that they take with no problem) read more

Mr. Rooter Plumbing is quick to come out, analyze the problem, give a fair quote and get the job done.

Mr. Rooter to the rescue! Quick and easy next day service with professional and kind service technician. Mr. Rooter is the best in the business. read more

We'd had a handyman service tell us we'd need a complete bathroom remodel because the leak in our shower had ruined the subflooring. Tom came out and determined that the subfloor could be saved, fixed the leaky shower and reseated the wonky toilet, saving us a bundle. On top of all that, he was prompt, neat and clean, and very professional. I would recommend Mr Rooter all day long. read more

Technician reviewed the job and gave me all the details and costs prior to doing the job. He started with the least expensive and that solved the problem. I would and will use this company again. read more

i needed gas shutoff valve replaced was leaking tech came out replaced in less than 1 hour re-lit water heater at half the price other company quoted me same day service. read more

the plumber arrived on time gave me a estimate ,fixed the problem quickly ,and accurately was very kind and explained the situation,he also gave me a great discount will be using this company again. read more

Joe Jackson came to our house to resolve a main line back up and he was simply amazing! He was so helpful, clean, and friendly! I would have felt comfortable leaving him in my home unattended, and I will definately call him again! He was on time, and worked with my schedule, and I was extremely happy with the services! Thanks Joe! And thanks Mr. Rooter! read more

A guest had flushed wipes that caused the toilet to clog. Todd Jorgensen arrived promptly and took care of the problem. We always use Mr. Rooter Plumbing. The technicians are professional and courteous. read more

Technician was very professional & swift completing the job at hand. Cleaned so well upon completion it was actually neater under the sink when he left than when he arrived! Wonderfully done! read more

I called late last night and asked for service this morning, and received a call as promised before 8:30 am. Brian Lutche came and was very professional and work efficiently. Also all my questions were answered and problems solved. Thank you again! read more

Deana was able to get someone over here within 45 minutes of my call Wednesday morning. Our toilet was backing up in the tub, not pretty! I tried to plunge, but Yelp and Mr Rooter came right to the rescue. Miguel snaked the main drain 72 feet to the obstruction. He took off the toilet, since no "clean-out," and replaced the ring, re-caulked...can't tell any one was ever here. They also gave me a 10G $ estimate for replumb/pull in new pipe, incl concrete cut-rpr/clean-outs installed. Will check on that. VERY happy with the quick response and amiable worker and good price to get through this portion of the trouble. read more

Mr. Rooter was able to accommodate my schedule and the Service Technician Brian Lutche was prompt, helpful and informative. Cleared my shower drain and inspected the rest of the lines for condition. Cost was very reasonable and as quoted, and folks handling the appointment confirmation were efficient and nice. Will definately use again and recommend. read more

A pipe on my water heater started leaking & flooding our garage, I had a great technician Brian Lutche come out within an hour & a half of calling the company. He was super nice helpful & finished the work I needed in under an hour! He even got me a discount on my service thanks again, I'll definitely call you guys next time I need a plumber! read more

these guys are professional and great with customer service. both john and chris came to the house. very knowledgeable and professional. my shower was difficult to work on. the staff on the phone were also very awesome. good price and great service i would recommend them!!! read more

The team at Mr. Rooter plumbing are fantastic! They worked on my plumbing on Friday and Saturday, they did an amazing job, no more plumbing issues! Brian and his team were courteous and on time, really professional. I would highly recommend Mr. Rooter plumbing anytime! read more

Had a couple of nagging plumbing problems and decided to give Mr. Rooter a try based on Yelp reviews. To be sure, they did not disappoint and lived up to the great reviews. Todd gave us a call as he was on the way, and on-time. Todd provided a fair estimate before any work started. He was professional, courteous, and left the place as clean as he found it. The work was completed timely, and my issues we repaired. I would absolutely call them again and recommend them highly. read more

I was in a bind on Saturday and frantically looking for a plumber just hours before I was to host a party. My sink was backing up and causing a big mess. I found Mr Rooter online and hoped for the best. Fortunately they were able to come out in an hour and resolve the issue quickly. I was impressed with how professional Dustin was and I would definately recommend them. read more

It is a pleasure to deal with such a professional company. They promptly sent a quote and scheduled service. They arrived on time and the tech was polite and quickly unclogged my drain. I will definitely call them again! read more

On Dec.23, 2016, I called Mr. Rooter to replace a shower wall faucet. Josh Hopkins arrived on time, gave me a reasonable cost estimate and completed the job in FIFTEEN-MINUTES! I am calling Mr. Rooter again. I will be requesting JOSH HOPKINS to respond to the service request! J. Soto, Long Beach, CA read more

Woke up to 3 clogged toilets and sewage backed up in showers and bathtubs. Called Mr. Rooter and Andy showed up in less than 2 hours. Found massive tree root clog blocking sewer line. Andy called for help and Keith and Alberto showed up within the hour and started digging through 4' of hard Long Beach clay soil. But knowing we could not use toilets or any other water, they stuck with it and by that evening had pipe replaced and toilets working again. Keith returned the next day and did a perfect job of patching the concrete driveway. The guys were very neat, hauled away all debris and left everything clean, like they'd never been there. Tanya in the office was very accommodating in breaking out the costs of various operations of the total job as requested by my insurance co. The insurance adjuster reviewed the invoice, said the charges were reasonable, and approved reimbursement. I will definitely call Mr. Rooter again but hopefully not too soon! read more

They were very helpful, informative and fast. I needed a leak fix under my house and they showed up promptly to review the problem and showed up on time to fix it. I really can't comment on the price as I didn't get multiple quotes, but I was satisfy with their service. They were polite and professional. read more

I have used Mr. Rooter a few times with satisfying and positive results. I called this company again because of pass experience. The plumber that came out quoted me $3200.00 dollars and added that it was imperative that the work gets done. I was in the process of signing for the work when my neighbor told me to get a second opinion. I got the work done for 89.00, a regular kitchen sink de-clog. In addition, the plumber that I hired didn't find any of the issues that Mr. Rooter's representative stated. I called the company to inform them of the findings and the great difference in price. It has been almost a year with no plumbing problems. This was almost an expensive lesson. Now if I get a quote higher than normal I will get a second opinion. I do realize that the plumber didn't speak or act on behalf of the company, but I won't call them again because my trust has been broken. read more

These guys r amazing! The lady on the phone was able to not only get me a same day appt, but with in 2 hours of calling, a plumber had arrived. He was fast, friendly, super knowledgeable, and thoroughly explained all our options, pros and cons, costs, warranty EVERYTHING. If anything should happen again I'm only calling them from now on. Above and beyond excellent service and so affordable too read more

The same price everyday for service, even Sundays. Much less expensive than the competition. Their technicians are clean, friendly, and knowledgeable. I use them for my home and a rental property. read more

So we had a plumbing emergency on Super Bowl Sunday. Impossible, I know! But we received a call back very promptly, saying they would be in touch in about an hour. Assured us they would be out tonight for a hefty price, to which we agreed. Didn't hear back in a few hours. Called back, to hear that the worker ran out of gas, didn't have a gas card, and couldn't come out. We are screwed. No water for our family of five. Thank you Mr. Rooter. For nothing. read more

You guys are the best. Steven fixed in a jiffy a leaking garbage disposal which had been torturing my wife for a while. He is very professional, provided a wealth of knowledge about the problem he came to fix as well as other plumbing questions we had around the house. He was straight from the beginning in providing a quote for the complete job and went above and beyond in performing the task at hand. I was doubtful at first before calling Mr Rooter as I had only used them to unplug drains in the past, never for this kind of plumbing issue; besides some of the bad reviews I had read made me a little uncomfortable. I am glad I followed my instinct and called them anyways; I am completely satisfied with the job performed and will not hesitate to contact them in the future again. Jose C. read more

Came out pretty quick on a Sunday. Took a little over 2 hours. That's including going to the store and picking up parts. Josh was our guy and he was pretty straight forward except that he didn't mention that when he was going to cut the hole in the wall that he had to hire someone else to patch it up. It wasn't an issue. Everything was pretty clear. Would reccommend. read more

We had a "minor" plumbing issue last Sunday, a day filled with major events. ( I know there is no good time for plumbing issues.) I called Mr. Rooter who responded very quickly. Todd was a pro, efficient, friendly and engendered trust. The job was completed quickly, thank God, and allowed us to resume our very full schedule. Thanks Todd, we appreciate you read more

I recommend Mr. Rooter for all your plumbing needs. Our plumber, Todd was fantastic! He was on time, very informative and confident he could do the job. We knew we were in good hands. Thank you Todd and the Mr. Rooted team! You all did a awesome job :) read more

We have used Mr Rooter plumbing at both of our personal residences as well as refer them confindently to our clients. Mr Rooter plumbing is a professional company that treats their customers with respect and educates them as to the process of fixing their plumbing issues. We are so grateful to have a honest and fair plumber we can trust! read more

A plumber from Mr. Rooter arrived yesterday to clean our main plumbing line which backs up yearly. He refused to access the cleanout from the vent in the roof which is how it's always been done. After leaving an estimate of almost $2,000 to do this we declined. This morning the line was cleaned out in 15 minutes by another plumber from the roof and cost $75.00. I would give Mr. Rooter zero stars - they did not seem to have the proper equipment or knowledge to enable them to repair a common plumbing problem. read more

Plumber came today to fix a retaining nut on bathroom faucet. He said two valves also needed changing and the total for the nut and the valves would be $351.08. I said I didn't want the valves changing and how much was it for just fixing the retaining nut. His response? $430! That's $80 more for doing less work!!! The plumber Andy was very nice and had a very professional manner and I know it's not his fault. I have no problem with him. It's the company and their questionable pricing that is the problem. I won't use this company ever again. read more