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    MSP Heating and Air Conditioning

    4.8 (302 reviews)
    Open Open 24 hours

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    Services - MSP Heating and Air Conditioning

    Air duct sanitization

    HVAC installation or replacement

    HVAC system repair

    1 More Service

    HVAC system maintenance

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    Recommended Reviews - MSP Heating and Air Conditioning

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    Reviews With Photos

    Newly installed Sensi Thermostat
    Yukasa N.

    This was my second time using MSP after reading many of their positive reviews and knowing they are a local, small business -- which I always gravitate toward when selecting services. The first time, the technician had placed a sticker on our AC unit, so when cold air stopped flowing this time, it was easy to call them. The process was effortless: customer service answered right away, their system recognized my address from my phone number, and within an hour (on a Sunday evening!) they dispatched two technicians. I also appreciated getting a text notification with their names and photo IDs so I knew exactly who was coming. The diagnosis wasn't the news we wanted to hear -- it was time to replace our 12-year-old AC unit. We had already refurbished the motor last year, which gave us one more season, but it had truly reached the end of its life. What I appreciated most was that we never felt pressured into buying a new unit, even though it was recommended. The technicians walked us through our options: spending over half the cost on a refurbished unit with no warranty or going with a brand-new system that came with one. After thoughtful discussion, both between my husband and me, and with the technicians, we decided to move forward with MSP's recommendation and financed the new unit. The paperwork process was smooth, and they were even able to secure an installation appointment for the very next day. As a thoughtful touch, they even offered us a hotel stay to avoid the heat, though we decided to wait. The next day, two installation crews arrived right on time. One worked in the attic while the other installed the unit outside. Both were courteous, respectful, and professional throughout. The real reason I give MSP five stars, beyond their product and service, is how they handled aftercare -- and the glimpse I got of how well they treat their employees. After installation, my husband noticed the duct bracket hadn't been done exactly as he'd requested. Since we have a Belgian Malinois who chews on everything, he wanted the cables covered with a custom metal bracket, which had been discussed with the technician. Clearly, there was a miscommunication. I called the next day and spoke with Bella (the manager, I believe). She explained that this was technically outside their scope, but she listened carefully, acknowledged the issue, and immediately sent her crew back the same day to resolve it. I appreciated that she didn't get defensive, but instead valued our input and honored our trust. Finally, I want to applaud MSP for the way they treat their employees. All four team members who helped us mentioned how much they enjoy working there, and it shows in the quality of their work. On top of that, we were thrilled to learn that the X Series unit we purchased is the kind of product that could be sold at a much higher rate through a corporate AC company (according to one technician who used to work at a corporate), but MSP offered it at a fair and reasonable price. That kind of transparency and value is rare. I truly believe happy employees and fair business practices translate into happy customers, and this company is proof of that. I wish them continued prosperity. Special thanks to the technicians who assisted us: Diagnosis: Brett Heaps and Edgar Valenzuela Installation (1st & 2nd for correction) : Michael De La Rosa and Luis Gonzalez

    Business card
    Damita R.

    My complete experience was very good. Brett and Edgar came out and accessed my situation and provided a few options. We came to an option that i was able to agree with. Michael and Luis came out and completed the work. Every one of them were knowledgeable and professional. The job was completed to my satisfaction.

    Elton C.

    I just had a visit with Edgar who came on a scheduled pre-paid maintenance check and showed me how literally all of our homes were built with a unit not meant for the square footage for ALL our homes! The home builders intentionally issue AC units that is good enough for at least a year. I can go on, but those of you with solar basically this is why our annual SCE bills are higher every year! Anyways, Edgar was super friendly and other than explain to me what needed to be fixed, he added new parts in to help ease my electric bills and he cleaned the coils of the unit. Although it cost a lot, they do have a low paying monthly payment program so I didn't have to pay it all right away.

    New Fan Motor
    Q. H.

    It was time for our annual HVAC visit from MSP and I had also asked if our tech could take a look at our mini split, which wasn't cooling. Edgar V. arrived and quickly completed a thorough inspection of our total HVAC system and also our mini split. We were impressed to see that he even wanted to look at our attic to see our air ducts, especially since our home was built in the 50s and we have had our allergies flare up over the past few years. Edgar suggested that we replace our air ducts with ducts that are covered with Mylar as well. He also pointed out that our old ducts are no longer sealed well and there is dust in our home as a result. Next his supervisor, Brett H., came out and gave us an estimate following his review. He was willing to work with us on a great price which included the repair of our mini split, which wasn't installed incorrectly without warranty by someone we knew(big mistake). After we worked out the price, Brett had the team within MSP out at our home the next day. These four guys got to work and completed everything within 3 hours. Now our HVAC unit will last longer b/c it's not working as hard to move air through the ducts. Also, they now have our mini split covered correctly to protect our lines and it's cooling so well! MSP is always fair and upfront with us. Edgar V., thank you for the great service and the patience you showed. He even went back to our HVAC unit while Brett was discussing price to rinse it off and ensure it was ready for the summer. Great Guys and Great Company! Thank you!

    Bedynamite L.

    Kevin was fantastic! He came out on a Sunday, quickly diagnosed the issue, and had everything fixed within an hour. My AC now has a strong 20+ degree temperature split, and it's keeping the house comfortable even in 105°F heat. Fast, professional, and reliable service - highly recommended because I also got at year warranty.

    Leak from HVAC issue that was repaired same day

    Huge thanks to Tyler and Brandon for coming out same day to fix my HVAC issue! I had a clogged drain line that was causing water to leak right outside my kitchen window--not ideal. They showed up quickly, were super friendly, and got right to work. They explained what was going on in a way that actually made sense, and had everything cleaned out and fixed in no time. Really appreciate how professional and easygoing they were. If I ever have another HVAC issue, I'll definitely be calling these guys again. Highly recommend!

    I called MSP Heating and Air on a Saturday after my unit stopped cooling and started making an odd noise. I had just had work done by a different company less than a month ago, and it turned out that all the refrigerant they had added had already leaked out. That company couldn't come until Monday, and I was anxious to find out what was wrong and get a second opinion. I'm so thankful I called MSP Heating and Air. They came out in less than an hour. Edgar was the technician who explained everything clearly and showed me exactly what the problem was. He gave me several options and confirmed what I had already suspected -- that the unit was undersized for my home. I knew it was only a matter of time before it needed to be replaced, so I decided to move forward with replacing both the AC and heater. To my surprise, they were able to send a crew out the very next day -- on a Sunday -- to install the new system. The techs, Alfredo, Janson, and Brandon, were professional and thorough. They took their time, laid out sheets to protect my carpet, and cleaned up everything meticulously. Thank you to Edgar, Alfredo, Janson, Brandon, and everyone at MSP Heating and Air. You did a superior job, and I truly appreciate your prompt and exceptional service.

    Great brand and workmanship

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    Photo of Tony R.
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    2 years ago

    Very professional, very knowledgeable and kept me updated the entire time. Job well done. Thank you, John.

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    Bernadette M.

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    2 years ago

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    Bernadette M.

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    2 years ago

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    Bernadette M.

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    1 year ago

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    2 years ago

    Brandon was amazing. He was very kind and very professional. He showed me the problems and everything!

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    Bernadette M.

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    1 year ago

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    Bernadette M.

    Thank you John! It was a pleasure serving you! Have a blessed day!

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    2 years ago

    John and Angel great job keep up with the good work thank you very much. Took care of heating and A/C needs

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    Bernadette M.

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    2 years ago

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    Bernadette M.

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    2 years ago

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    2 years ago

    Highly recommend. Str8 forward and down to business. Gave me different options to repair my system. To my fellow vets they show love!!!!!!

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    Bernadette M.

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    2 years ago

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    Bernadette M.

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    2 years ago

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    Bernadette M.

    Uriel. Thank you for great review

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    3 years ago

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    Bernadette M.

    We are glad to hear that you were happy with your experience with Jay.

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    3 years ago

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    Bernadette M.

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    2 years ago

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    Bernadette M.

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    3 years ago

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    Bernadette M.

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    3 years ago

    Great service! Thank to jayce. Fast service and good value. Will use again. Was able to fix quickly

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    Bernadette M.

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    3 years ago

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    2 years ago

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    3 years ago

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    Bernadette M.

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    Photo of Pris L.
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    3 years ago

    Our furnace was backed up and started to leak. Jayce knew exactly where the problem was and knowledgeable on how to fix.

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    Bernadette M.

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Page 3 of 8

    MSP Heating and Air Conditioning Reviews in Other Languages

    Ask the Community - MSP Heating and Air Conditioning

    Are you familiar with Lennox system parts and repairs?

    Yes we are. We work on all makes and models

    Do you do repairs through home warranty claims?

    Unfortunately we do not work with Home Warranty.

    Hello. I'm in need of hers testing. Your co does this right?

    Unfortunately we do not. Here is a number and the company we use (951) 230-2606

    Do you repair dryer vent booster fans?

    Unfortunately,we do not repair these.possibly a appliance repair person.

    Do you repair wall heaters?

    Yes we do, we service all makes and models

    Do you offer home service plans?

    Yes we do. How may we help you ?

    Don’t See Your Question? Ask Away!

    Review Highlights - MSP Heating and Air Conditioning

    Danny and Brandon came over on Super Bowl Sunday early and got our system up and running in no time!

    Mentioned in 67 reviews

    Read more highlights

    MSP Heating and Air Conditioning - hvac - Updated July 2026

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