I had an excellent experience having my first ever MRI at the Wellesley Shields Health MRI office…read more Julia and Larry who conducted my MRI session were very kind, patient and professional. I had many, many questions and I was quite nervous. They put me at ease and made me completely comfortable with the procedure. I had particular concerns about the contrast injection and that went off without a hitch. Also, I had to contact the main office a few times prior to the procedure to provide information and they were very responsive to my questions.

My wife and I have been using shields and rebound there in Wellesley for years. We have always been…read moretreated wonderfully by everyone there. There has never been an instance where we weren't made aware of everything that was being done for us. The staff has always been very informative, pleasant, and treated us as if we were family. How someone could fear for there life while there is ridiculous. To me, that person is the mentally unstable one. Lisa has always handled herself in the utmost professional manner, has never been un pleasant, nor have there ever been issues with putting the die in our arm. She is a model employee, someone who I would be proud to have as an employee. She is an asset to shields Pamela & Joe

The front desk and staff were great. However, they refused to bill it as a screening and instead…read morebilled it as a diagnostic procedure in which I now owe a doctors fee of $200 and a procedure fee of $834. If they had billed it as a screening (I am 54 and was due for my fist colonoscopy) as my PCP had indicated, my insurance would have fully covered it. So know how it will be billed beforehand.

I have tried, on four different occasions, to make an appointment via the website...never received…read morea callback.

Poor organization & business professionalism. Consistent…read moreerrors made in the pharmaceutical department.

Excellent medical care. Been going to Wellesley site 43 yrs. Hv lab xray pharmacy right there. On…read moretome . Efficient.

Advinia Care acquired the facility in Dec 2022. The care was drastically compromised. The…read moreresidents are neglected, walking around in their own urine and feces. A large portion of the staff ignores the patients needs and requests. This place should be shut down by the State.

Family member has been here for years and the care is very good BUT they continually make billing…read moreerrors on many occassions to the tune of thousands of dollars. You need to really watch them on this, seems to be a parade of incompetent bookkeepers. Rating is on Billing practices not care..care is 4 star.

My husband and I have been going to this practice for over 10 years. Our physician, Geraldine…read moreZabik, is so responsvie and attentive that we felt we needed to post a comment about her. I recently tried to get a prescription filled on a Thursday before a long weekend; however, there was a glitch and it never got sent. I called on Saturday and left a message with a covering physician who said there was not much she could do until Tuesday but that she would contact Dr. Zabik, (very nice thing to do). Later that day, Dr. Zabik called my home and left a message that she had called it in for me. I did not ask her to do that but she did it because she is such a caring physician. I would highly recommend Dr. Zabik and this practice.

I consider myself so lucky to have Dr. Goldman as my PCP. The entire staff at NWH at Colpitts is…read morewonderful, caring and concerned. They work together as a team, which is something you don't see very often. I have been going there for quite a while, and everyone there, at one point or another, has gone above and beyond to help me. Vicky, Dr. Goldman's assistant, is marvelous. She is always so pleasant and personable. Recently, I discovered that it was she who took it upon herself to write what must have been a master crafted PA in order to obtain Lidoderm Patches for me. I have been trying to obtain them via insurance for over a year. Three doctors have tried, as well. These patches are the one thing that cures my pain. I had resorted to buying them from Canada for close to $200. One day, I got a letter in the mail stating my appeal had been approved. Now, a month's supply is under $5. Dr. Goldman is a stellar doctor, who takes time to listen and offer knowledgeable, compassionate feedback. I've never felt rushed out his office. He's sincerely concerned and has been there for me during recent health crises, which I will never forget. He's also funny, witty and sharp. His calming demeanor has made me feel at ease. I don't normally call health providers, but have called Dr. Goldman. I feel comfortable with him, and know he's not going to balk at my concern(s). He really wants to help, and it shows. Excellent staff; I just can't say enough good things about you. Thanks!

Excellent care. I waited over a year for someone in this practice to start accepting new patients…read more Let me just tell you it was worth the wait. Dr Goldman is patient, curtious and knowledgable. I never feel like they are rushing through my apts (I've also seen one of the PAs here). Been here for both annual exams and sick visits and have been happy with the outcome The office runs pretty much on time. The front desk is nice. On site phlebotomy a plus. Exam rooms are either freezing or over-heated. Way to go NWPC!

We went to the ER here. Definitely wrongly named. Should be called 'take all the time in the world…read moreroom'. They took 4 hours to have see my sister who was in horrible pain and give her a shot and a prescription which turned out to be useless. The doctor was decent. Everyone was else was either slow or rude. The person who checked us in was rude, our RN stood there and told us all about his ailments. Just all in all a crappy experience

The Emergency Department is the MOST INCOMPETENT bunch of fools I've ever seen. As I sit here…read morewaiting to see the doctor, every person in the corral (nurses station) appear to be doing everything but work. Unless the hospital has put the working tools on cell phones I could be wrong. We have been in the ER since 3PM yesterday and prescribed medications that I've been on for 20+ years have still not been administered. IMHO, Unless you are dead or dying, avoid this place.

In regards to discharge planning and your rights: My sister was discharged to Ellis Nursing home in…read moreNorwood from BIDN because the Case Manager said her "friend" works there. As a patient you have a right to a list from that case manager of possible places as it relates to your Insurance- You or your family can research and then packets requesting a bed are sent to those places- This is informed decision making. My sister was never given a list after asking multiple times and was told they only had "1 star" so the case manager said she took them off the list. It isn't up to her. I research places on multiple venues including licensing deficicencies not just google and Yelp- She had no right to make that decision for my sister and not give her time to research places. I say this because you don't know what you don't know. Because a friend of the case manager is trying to fill beds is unethical practice. My sister ended up in a room at Ellis in Norwood which is not a good facility to be in. (Read Ellis Review and see pics) My sister observed what appears to be maybe black mold and an awful unidentifiable smell (maybe the mold) and multiple infection control concerns. I saw the pictures and agree. Now we are trying to get her discharged out to places we had time to research. I left a message on the complaint line at BIDN, I hope it doesn't get swept under the rug or erased and their practices put the patient first. This is an unethical practice by the Case Manager and against my sister's patients rights to be part of her planning. I don't think this facility treats patients as a whole. There were some wonderful nurses caring for my sister and an excellent surgeon.

This place is horrible! The nurse in the ER was rude and condescending. I called to ask what…read morehappened to my son and she made up a stupid answer. Then this hospital location sent him home with a broken leg saying there was nothing wrong with him. Three days later he's in a Boston hospital having surgery on his knee and leg from being hit by a car. Two weeks later and he's still in the hospital recovering after surgery. I don't know who was the incompetent doctor there but the quality of care was awful! This is so unnecessary and unprofessional. I would try everything to avoid being taken to this Needham location. You may just lose a limb!