Great service, honest price, the best support!…read more I only use Arthur's to service my families cars.

My husband took our Nissan here, and although it's a bit of a drive for us, it was absolutely worth…read moreit. Given the reputation many mechanics have, we were willing to go the extra distance--and we're glad we did. They handled our oil change quickly and honestly, without trying to upsell us on unnecessary services, which has been a common experience elsewhere. Their tagline is "The Last Honest Mechanic," and after our visit, I truly believe it.

I own an EV and had gone to a dealership to get replacement cabin filters and a safety inspection…read more Upon fixing the filters, their mechanics came back with a packet outlining over 2,000 dollars in various repair projects, which initially concerned me greatly. In searching around for a more affordable shop, I was able to get ahold of Re-Born Automotive and speak with John. After describing the issues with my car, John immediately told me, "I can already tell you just took this to the dealership. We've been getting a lot of calls like this one." He briefly explained why the dealership could be incentivized to over-diagnose vehicle issues and promised to go through my car with a fine-toothed comb. He was able to get me in the very next morning without an appointment, and the crew very graciously folded my car's inspection into their incredibly busy schedule. Upon completing the inspection, they informed me that my car, in fact, had a virtually clean bill of health. No brake fluid issues, front control-rod erosion was well within tolerances, etc. Every single "urgent" maintenance issue in the dealership's report was absolutely unnecessary. The team at Re-Born Auto saved me 2,000 dollars, and in the process they secured my business for as long as I'm living in Portland. Re-Born Auto has a 4.9 on Google and an A+ rating from the Better Business Bureau for a reason. They're a local, family-owned business with a staff who displayed consummate professionalism and transparency that made my experience with their shop perhaps the single best vehicle appointment I've ever had. Zero complaints on my end. I cannot recommend these guys highly enough. Re-Born Auto should be your first choice for car service if you live anywhere in or around Portland. I will certainly be referring friends and family to them as often as possible.

Professional, friendly, pro-active, trustworthy -- who can ask for anything more! Without…read morequestion, the best auto care and servicing I've ever had. Carole Friedman Portland

I came in about six months ago to repair the rear main seal as it had a leak on my 2017 Lexus NX…read moreSUV. I normally took my car to the Toyota or Lexus dealership, but they were quoting me an outrageous number so I thought I would look around at local smaller own shops to find a good one. Ben's had so many good reviews and I really trusted him. He was able to take a look at it the same day I called and told me to come back in a few weeks to have the service done. Everything went great, he was super nice. Got it done in a reasonable amount of time and charged the amount he said he would. Flash Forward to a few weeks ago, I noticed some weird jolting when the car is shifting gears so I took my car in to Toyota, got an inspection and a transmission fluid change. They told me it was way under filled, the fluid was a dark black color. They told me whoever did the last service on my vehicle with the transmission underfilled it severely. The technician told me it's basically a waiting game to see if my transmission is going to have lots of issues or not. Now I am having a ton of transmission issues and I am needing a new one. I would never recommend anyone to come here.

I heard unusual noises coming from the engine of my 1995 Toyota Camry. That may have been caused by…read moreme driving it like a race car. This era of Toyotas are good machines that last long. I had difficulty determining the cause of the problem. So I called and then visited a good man named Sean who is the manager at Ben's Japanese Auto Clinic. The problem was caused by a defective harmonic balancer pulley on the external end of the crankshaft that is connected to the serpentine belt. These sound like but are not parts for a rocket ship. As usual, Sean did a good repairing my rocket for a fair price. :-)

Engine light came on, brought my car to Lomeli's where they had worked on my A/C a few…read moreyears ago. After nunning diagnostics a realistic estimate was made and I gave the OK. The work they performed was excellent and my car is running like a dream. These guys, especially Carlos, Al, and Jacob, are truly concerned about your safety and your budget. They are honest and work hard to preserve their shop's integrity. I drove away with the confidence that my car was in great shape, the work was done well and professionally. I highly recommend this auto repair shop.

I was on my way to Seattle from central Oregon last Tuesday when my truck started cutting out, I…read morewas pulling a trailer so turned off the main road looking for a parking lot turns out it was a repair shop lomeli or whatever it's called anyways they charged me 85.00 to diagnose my issue, they told me my exhaust converter was plugged and sent me to there buddies muffler shop that charged me another 300.00 that didn't fix my problem, turns out the negative battery cable was loose. sad place when they don't know what there doing.

THIS PLACE IS AMAZING. Go here if you have a potential expensive transmission problem! These people…read moresaved me $3,000! Everyone was so nice and helpful, thank you guys!!! Backstory: Boyfriend tried to show me how to change my oil on a Ford Explorer, and accidentally emptied some transmission fluid. He realized it immediately so I did not drive it and had it towed to a local car repair shop. I pulled in and he showed me my transmission fluid and told me my transmission was failing in 1st and 2nd gear and it would be $3,000 to replace it. Told me that he didn't think it would drive home. I didn't have the money immediately (SO glad I didn't), so I paid to have the transmission refilled and went home to panic. Made an appt with Bradshaw's in Portland, whom flipped and ran all diagnostics on the transmission and couldn't find anything wrong with the transmission and said it was running great for how high of mileage it is.

It's taken me two years to decide if I should write this review. I researched transmission shops…read morelong and hard before I went to Bradshaw's, based strictly on the great reviews (and yes, they ARE very nice people). My 2002 Pontiac Trans Am had been over revving, but losing power, as it downshifted to climb hills. A couple thousand dollars later, with multiple sensors replaced, Bradshaw's deemed it repaired. Unfortunately, it malfunctioned exactly the same way on my return home. When I took it back they decided it was the transmission (which we had always thought it would be). $2500+ later, the transmission was rebuilt. On the trip home, more codes came on. More sensors were replaced. In total I spent around $5000.00, ending up with a 24 month/25k mile warranty. Last week, exactly two months after the warranty expired, but with only 6401 miles on the new tranny, it began over revving on hills again, with the same loss of power. This time I took it to a local shop. They discovered in one hour of shop time that the speed sensor was not plugged in all the way, which tricked the transmission into shifting or not shifting. My bill: $86.00 (incl tax). Bottom line: It really makes me wonder now if I needed the transmission to be rebuilt. Or anything else done, for that matter.

Rob is great, the woman at the front desk is rude and unprofessional. She will raise her voice at…read moreyou if you ask a question and will treat you with disrespect. Avoid this place if you don't want your day ruined.

I took my CRV in for check engine light and when they were looking at some other things and noticed…read moresome other things that needed to be addressed. Lonnie did a great job of getting my car back on the road as he was under a little pressure for was having a baby, so congratulations on two jobs well done. my car is like brand new. Thanks again Lonnie great job the nicest guy around

Went in to Gary's Auto Repair in June of last year to replace a broken lower control arm in a…read moreNissan Leaf. Had it finished within 2 days for cheaper than what Firestone quoted me. No upsells or anything extra not asked for just really great customer service and a greater repair job with clear explanations for it. Would recommend for others and would go back again.

The best kept secret in Portland. I love Gary and Michelle. They are always honest and get my car…read morerunning in tip-top shape. I am so thankful to have found an honest mechanic and team to assist me. Great communication and I always know what the charges are before the work begins. Thank you!

Best local auto repair shop in the Portland area! Kevin and Alan at the front desk were great. Got…read morein and out for repairs same day ! Will definitely come back for future car needs and recommend to family and friends!

Kevin, Robert and Sierra are always a pleasure to work with they keep you updated on what's going…read moreon. They get you in and out as quickly as they can while preserving the quality of work. They do their best to fit you in when you need it most. Spending money on your car is always an inconvenience, but the quality of work they provide the value is there.