Professional, friendly, pro-active, trustworthy -- who can ask for anything more! Without question, the best auto care and servicing I've ever had. Carole Friedman Portland read more

Excellent customer service and trustworthy! Highly recommend this family owned shop. They only charged 48 dollars for a full check of my car. The dealership wanted 209. They told me what my car needed and even allowed me to walk back into the bay and look at the underside of my car. I am moving otherwise they would be my go to shop for all car maintenance and repairs. read more

First time customer and I am completely satisfied with all facets of the post vehicle inspection and repairs. I made an appointment to have my previously owned vehicle inspected, and Re-Born will recommend whether to sell it or donate. They are considering putting up a community board of vehicles for sale which would be helpful. Bonus that owner Hans and service manager John are super friendly! I also appreciated the shuttle service. read more

I was looking for a shop to evaluate a potential car purchase (third party) in Portland but I live out of town, in Eugene. The fellow I talked to several times was really helpful- even though it didn't work out to hire them (due to the dumb dealership not allowing it). I'd definitely give them my business if I lived nearby. Knowing he wouldn't get my business that day didn't change how lovely & helpful he was. Many thanks! read more

First time at ReBorn auto, from the time I made the online appointment, to the snow day, calling me to tell me to stay home they would be closed due to so many staff living away from downtown, which I totally get. I have never been treated so fair and not talked down to simply because I am a woman. They also called to tell me to bring it in, they got me in Monday, oil change, full check up, I was super worried about my brakes, they service man behind the desk, Im sorry, your name was John. He explained were it is still safe to drive, but if it starts squeeking, or the brakes seem off, bring it in. He went over diagnostics, Drive Belt, and checking for engine leaks. Talk about honest. He siad he hears from people about the dealerships, well ugh, I just left the business of a dealership, not only did they text, call, email, voice mails. And they wonder why you are not returning their calls, I was aways talked down to, how does a young man barely 19, have the audacity to talk to someone twice his age. There is very little respect these days between people, I sure did respect John for his honesty and not to tell me, I couldnt drive my car, at the dealership my brakes were in the red? Now Re Born says nope 60% left. Now John and I have a plan to get the list of items checked off soon. First Impressions are the last impressions. Think about that. See you soon Re Born! read more

Re-Born Automotive has demonstrated exceptional efficiency and meticulous attention to detail in their work. They even provide photographic updates throughout the repair process, which is a commendable practice. As a result of their outstanding service, I have decided to entrust them as my primary automotive repair provider. In comparison, I recently purchased a 2020 Nissan Altima SL from Lithia last year and sought inspections from both Lithia and Nissan on 122nd Avenue. Regrettably, neither establishment provided the comprehensive information and analysis that I received from Re-Born Automotive. Based on my experience, I wholeheartedly recommend Re-Born Automotive for automotive repair services. The value was of their service and pricing was amazing sauce. They always asked and talked with me if they were going to do something. I posted this on their Google page. read more

This place is great! I had a horrible experience with my previous shop, Botta Motor Works, that I wasnt sure if I could trust any mechanic again. But then I found Reborn Automotive, and what a relief it was! From the moment I walked in, their communication was exceptional. They are completely transparent and honest, which made me feel at ease right away. They kept me updated constantly, not just through their portal, but also with text messages and photos of the work being done. Their service is truly above and beyond, and they always get the car back to you on time, just as promised. I cant recommend Reborn Automotive enoughif youve had bad experiences elsewhere, give them a try. Theyve definitely earned my trust! read more

The appointment was at 7:30 am and it was a below freezing day. Reborn's waiting area was a welcome and comfortable place to hang with a hot beverage while waiting for a 5K maintenance service and DEQ certification on my 2018 Subaru CrossTrek. All sent well. Work completed on time and as quoted. Good value. Happy customer since the early 1980s. read more

The car dealership wanted to keep my car for 3 days to diagnosis it. Who wants to be without a car for 3 days? I made an appt with Re-Born. The car was diagnosed and repaired in one day! Such great service! Thank you!!! read more

Just a quick update: Our Forester, our primary vehicle, needed CV joint repairs. Not unusual, but the pandemic we are in the midst of is. ReBorn is open in the midst of all that is happening, and as usual took excellent care of our vehicle. The repair was completed quickly, and the team at ReBorn took extraordinary care to ensure they, and my family, were as protected from exposure to coronavirus as possible. These are extraordinary times, and having Reborn open and as terrific as always was reassuring. Thanks ReBorn! read more

This was the worst experience ! I had my jeep towed there after the lady on the phone confirmed that they could help me. They called me the next day saying I was miss informed, and they have to do a $400.00 inspection for drugs since it was broKen into before they can even look at it!!!!! now I have to get my jeep towed to a different mechanic shop. As if my almost stolen jeep wasn't hard enough. I'm not paying for their miscommunication. especially after it confirmed they would take my vehicle!! So pissed right now!!!! read more

I was beyond satisfied with Re-born, something I rarely say about auto mechanics I've used in the past. A few things stood out most. First off, I told them what I was noticing with the vehicle (very generic things like, having trouble starting, and bad smell after driving short distances). Based off that info, they gave me an exact quote to diagnose those issues along with giving the car a general inspection. Once they found the issues, they called to explain them, then sent me an email where they broke down the cost of repairs into each issue they would fix, along with priority. They pointed out a few issues they suggested fixing right away, along with a few others that were more 'things to keep an eye on'. That level of honesty was so refreshing. Not only that, but once I decided on the repairs to do now, I knew exactly how much money I would be spending. One of the needed parts had to be ordered and was delayed a few days. The folks at Re-born called each day to provide updates. Once my car was finished, I paid what I expected to pay. No hidden or unexpected expenses. No one wants to have their car need fixed, but when it inevitably happens again, I won't hesitate to return. Their level of openness, knowledge, and honesty is by far the best I've found in this business. read more

A few days ago my car effectively died on me (it would turn over, but the car would then promptly shut off, with the green immobilizer light coming on). I had AAA tow it to Reborn (a shop I've been coming to for years) and provided them with this same information. The next day I was asked to bring them a spare car key, which thankfully I happened to have (and which I'm kicking myself for not having considered sooner on my own). I brought the key back to the shop, and lo and behold, the car starts up without issue. We then discussed options for getting a new key (which would require either heading out to Gladstone or waiting a day for their programmer to arrive), but in the meantime I was told my bill for the "diagnosis" was $175, not withstanding however much the key would cost to purchase and program. I decided to wait another day for their programmer to arrive and get a key programmed. The next day, I receive a call that he's not in fact able to get a hold of a key (my particular vehicle's key is on national backorder, apparently) and that my only option now is to bring the car to the dealership in Gladstone myself and get a key programmed out there. I was still charged the $175. It's still unclear to me what for. I've loved Reborn and have been coming here for years, but I'm unsure how I'm supposed to feel anything other than fully ripped off after this experience. I will not be coming back. read more

I have used Re-Born on a commercial basis and recently for a repair on my daughters car. Hans is always friendly, knowledgable and professional. I recommend them to anyone who needs a trustworthy auto repair shop. read more

Professional, kind and responsive service. Great experience. I'll be going back for my repair needs.

WOW. What can I say, other than, "Praise God Almighty...!". Thank You, Jesus, for directing me here! Service was top notch. Environmental atmosphere is fresh, clean, classy, old fashioned yet modern at the same time, friendly, lots of big open windows to let natural light in. Comfortable and professional seating. It felt almost too good to be true (Perhaps the shop name has something to do with this, can I get an " Amen!" from all you Jesus lovers out there?). I felt similarly to how I feel when I am in a good friend's living room/home. Quick, professional, customer-oriented, patient, and kind service from receptionist Kaylee, Cliff, Vince, and Pat... You rock! Thank you. Just plain thank you! I confidently do recommend this establishment as your next stop for automobile servicing. I drove out of the parking lot smiling, content, and, get this, at peace having been so well-heard. May God continue to bless and keep you and all those who belong to you. Jen read more

Re-Born Automotive - Auto Repair Near Me - Portland, Oregon

Brought my 2011 toyota camry to re-born March 15, 2022 for an oil change. They informed me that drain and filling the transmission fluid was needed. I approved, without, unfortunately looking at a previous car service receipt from Japanese auto repair that had done the same exact service June 22, 2011 (9 months earlier). The recommendation from Toyota is every 30,000 miles. My mileage change between the two atf changes was about 9,000 miles. They did a similar stunt with my wife's camry. Beware their suggestion that your atf needs to be drained and refilled. (they also charged $171.00 for the fluid where japanese auto had charged $120.00.) read more

Highly recommend this place!!! Had to take two of our cars there within one week. One for power steering issue. The other because the "check engine" light was on and we needed to get it through DEQ. I felt everyone was very professional and honest. When it took an extra day, because a part arrived defective, they even paid for a rental car. From now on, I will definitely be going to Re-Born for all my car repair needs! read more

Car repair can be as dreadful as going the dentist. Everywhere you go you wonder if you are getting taken advantage of and most times come away feeling like you were. Well worry no longer. I started going to re-born 5 years ago after my car was totalled by an uninsured driver (GRRRR) and I bought my dad's Trooper. Re-born kept it humming along so nicely, with great customer service. A nice waiting room, a excellent shuttle to take you to and from your house or work. The best part is they really do stand behind their work with an 18 month warrenty. We sold the trooper but now take or Honda mini van exlusively to re-born. They have kept it in great shape fixed codes for little or no charge that would have (and have been 100s of dollars with the dealer before). They ALWAYS let me know what is up with the car and the safety check lets me be incharge and keeps my mind at ease for our family's safety. I have had a fair amount of work done on two cars there now. The prices are fair, and the work has been spot on. If you have car troubles or are just looking for a good shop to avoid the troubles, this is the place to go! read more

Always reliable and very friendly. If I don't get ahold of them they call me right back and I couldn't be happier with their professionalism and service. Thanks for being so reliable Re-Born!:) read more

Brought my car in for some minor fixing. Really nice folks. Great customer service. They got my car fixed in no time on my first visit. Then, I brought my car the second time for a different issue and they changed some small parts for free. read more

Re-born was recommended to me by a friend. After taking my car there a few times, I can see why. They really are top-quality mechanics and no, they do not rip you off. I found them very conscientious of the customer's budget. One time they gave me a list of needed repairs and went through it with me line by line to help me prioritize so I could get the most important work done now. They take the time to explain the car issues to you in layman's terms. They also have a very quick-turn around for completing their services. Most recently I only waited about 45-minutes for a replaced battery. They are well-staffed and have beautiful facilities. Yes, you could probably get their services a little cheaper if you know something about cars or have a mechanic friend, but that goes for most places. For me, knowing I can trust Re-born is worth paying the price for peace of mind. read more

A friend recommended this place to me. I was going on a 2400 mile road trip and needed my car checked out before I left. The technicians knew I was going to be waiting, so they bumped up my appointment on the spot (thanks guys!). I ended up waiting for about 3 hours while they checked everything out, despite an original callback time six or seven hours after my appointment. There were some things that needed fixing in my car, but I was able to talk to the technician and figure out what really needed to be done that day and what could wait. I didn't feel pressured. They were friendly and attentive. read more

When Esquire Motors shut down so Kurt and Kathy could retire, they recommended Reborn. We had been with Esquire for about 30 years. Several years later, our experience with Reborn is similar. Trustworthy and honest. Today my brake light went on. Turned out to be a tire problem; they said go to Les Schwab, who found a screw and piece of metal and repaired their tire. I liked that honesty. Reborn found unrelated brake issues, but didn't push them. I knew about them and they were fixed. Reborn is the place for auto issues. If time tells me otherwise I'll write again, but this place is really good. read more

I was told by Cliff and Jim what they would be doing and how much it would cost. They called me with an up date like they said they would. I approved what was going to be fixed because they explained it to me first and told me the cost. The car was completed when they said it would be. Great service. Fair price. Truck runs like a dream. read more

I was referred to Re-born Automotive 5 years ago from another mechanic. I've brought 3 cars to them and they've done a fantastic job with every one. When you walk in the staff is very friendly and welcoming. Also, I've never been in such a nice auto shop waiting room! They really care about the customer experience. I was also surprised by how much they try to save you money. Most shops will just slap on new parts left and right. Re-born has been honest with me letting me know what parts are still good and what needs to be replaced. They also tell you every little thing they found with your car and what replacements are a higher priority, I live all the way in Tigard, but I still travel to SW Portland to visit these guys. If you're looking for the best local mechanic, look no further. read more

We take our "fleet" into Re-Born. Locally owned by very friendly people. We have been very happy with their great, quick service. Sorry it isn't where Esquire Motors took care of us for years, but it's right over the Hawthorne Bridge on the east side. And I love my Jr. Mint when I go in! read more

Words can't say enough about how much I appreciate the staff at Re-Born, especially Cliff who I have been working with. I called them yesterday to get a second opinion on a quote that I was given from the dealership. I was connected with Cliff, and I could tell that my day had just gotten better. Not knowing anything about cars, I explained to him what the issue was and he hopped right on the project. Cliff must have spent 3-4 hours researching the issue (calling me multiple times to confirm car related information) all before I spent a penny with this company. I will no doubt make Re-Born Automotive my first stop shop for any future car related issues. The kindness, dedication, and knowledge made me really appreciate what good service should be. Thank you Cliff for all of your help. I truly appreciate it. read more

They know cars very well, they're great with their customers and by the way they're great with their own team members too. Also, their social distancing practices are well in place -- not just signage but actual practices. Bravo Re-Born! read more

These guys are fantastic. Have been coming here for 20 years because they are completely trustworthy. They deliver on time and on budget, and the customer care is top shelf. read more

The whole team is a great set of workers; honest, pleasant, straight forward, very helpful! I trust them with any car.!

The right job performed right the first time. That's what you get at ReBorn. I've been committed to independent mechanics ever since 20 years ago when my third trip (@$300) to a Honda dealer to get the AC fixed didn't. We moved to Portland in 2010 and began our lovely relationship with the nice folks at ReBorn. They not only do the right job right the first time, they explain it and answer questions in plain English. I couldn't be happier. read more

The REBORN team so totally gets this market. I have never, over a decade now almost, had to worry about price, quality or integrity. There is something special about REBORN. It's likely a blend of outstanding treatment by the owners for their team coupled with high end training (technical and customer service related). I have three vehicles in our family. They are in tip-top shape because of REBORN. You will never get ripped off here. They will never upsell you. Their margins are fair. Their work really IS guaranteed. David Schleich read more

Our Heroes. I picked my friend up from the hospital (using her car-she is my care-recipient) and I got on the wrong bridge in Portland and went the wrong way. As I turned around, the car brakes were stuck. It was a Friday about 4pm. We had the car towed to Re-Born and they were closing soon. The men were very kind and we enjoyed coffee and tea in their comfy lobby. Miraculously, the brake issue was no longer. They couldn't find the problem. The car was working fine. They took it for a test drive and tried what they could to get the brake issue to manifest itself. It didn't. They didn't charge us and suggested we drive home slowly and get it checked by her mechanic when we arrive in her city (two hours away). They also gave us tips just in case the brakes locked up again. They could have taken advantage of us as we were in a desperate and vulnerable situation. They did not. They were honorable and helpful: A true example of a company who autographs their work with excellence. If we lived in Portland, no doubt, they will be our mechanics. read more

Friendly staff, but prices are double what you would pay elsewhere, and the quality isn't any better. They initially wanted $850 for a 60,000 mile service on a 12-year-old 4-cylinder vehicle! I declined spark plug replacement and got it down to $700. This was my own fault, since I agreed to it before the work was done. Still kicking myself for being talked into it by the service writer, who was pushy. You've got to be pretty stupid (and I was) to pay auto techs $100 an hour to flush some fluids and rotate your tires. Found out later that the dealer charges $250 for the same service. read more

Love my shop. Everyone here has always provided fabulous friendly service. I brought my Mitsubishi Eclipse in for service and to fix a start/stall issue. They could not duplicate it and spend a good amount of time try to. They didn't even charge me for the first days attempt. It had to do with the anti-theft mechanism in my engine. My keys with computer chips conflicted with each other. They figured it out, fixed the code error and I was up and running again. The biggest thing I take away from my visit is Mike's empathy for my start/stall issue. They even found a slight leak in my front cam shaft ring and said it was not worth the money to repair. How often does that happen?! Thanks Mike, thanks Re-Born! Thanks for the lovely bottle of wine! April read more

Being a young female, you're always worried about taking your car to a mechanic and getting ripped off! Not the case with re-born, they stand behind their work and are honest and good people. I've taken my car to them numerous times, and never felt taken advantage of. Highly recommend these guys; they are great! read more

We once owned two Saabs that were fun to drive but were constantly needing repairs. Cliff and the crew at Reborn always got them back on the road with minimum pain although inevitably it was costly (thank you European parts). When it came time to buy a new car we of course sought Cliff's advice. The conversation went something like this. Cliff: "Well, do you want to see less of me?" Me: "Well, yeah...". Cliff: "Buy a Honda or a Toyota". Me: "But that's kind of boring. How about a xxxx or a xxx?". Cliff: "I must have misunderstood your question. I thought you wanted to see less of me." We bought a Toyota Sienna and have seen Cliff only for its regular services. Thank you Cliff and Reborn! read more

I am new to Portland, so when my 2008 MINI started having issues, it took it to the MINI dealership. I did this immediately when my tire pressure light "(!)" went on and there was , in fact, no loss of tire pressure... but for some reason, the MINI dealership kept the car for a week and could not fix this issue... a few weeks later I started the car one morning to find it was running terribly and reeking of gasoline. I drove it slowly back to the dealer. they kept it for a day and then told me that i needed to have a cylinder rebuilt for something like $5000. At that point a coworker told me to take it to Re-Born and ask for Cliff. So i did. At Re-Born they had no trouble correctly diagnosing the issues and fixing my car for a fraction of the price that I was quoted at the dealership. Specifically, the tire pressure light was due to a bad wheel sensor, and the misfire of cylinder 4 was not at all what the dealer said - instead it was due to a bad fuel injector that was stuck open and flooding the cylinder with gasoline and washing away the oil, etc. THANK YOU, CLIFF! read more

I called Reborn in my professional capacity on behalf of a family I am working with. Inquired about the possibility of a repair in a short period of time. Did let the woman I spoke with know that a community organization would be assisting with payment of the repairs, but I did not ask for a reduced repair cost. I was told that they were a "very expensive shop" and that they "charge more than the average shop". They promptly referred me to another shop. I was shocked by their reaction. read more