Hello Santa Clarita Community... do your pet/s a favor... come and get your pet food and animal…read moresupplies here. I have been there a few times but yesterday was different. Personable individual named Landon!!! What an amazing soul, he helped me out and was kind and didn't make me feel like I was bothering him. What a wonderful hire for this company! Ask for Landon he will help you out like family! Thank you Landon!!!!

I've been coming here for over 30 years! They're always updating with the times and have the best…read morequality food, treats and toppers on the market rn. My dog always loves what we pick out and they are really attentive to feed back if you ever do have an issue. Makes sure you go around all the dog food and say hello to the parrots!

The owner is so knowledgeable and caring for your pet. We are so lucky to have him in our…read morecommunity. I highly recommend Healthy Furs.

Love everything that they sell for my dogs. My dogs love…read moreeverything and the supplements have help my dogs and just to know every is safe and organic what better to be giving my dogs healthy food, supplements and treats. The Omega my dogs love it

This has been my go to stop since we got a new puppy, from food to toys to treats and more. I…read moregrabbed a new harness for him, they had plenty of options but I found one that felt comfy for him. I also got a name tag engraved with the machine they have off to the side. They also have salon services here, I booked his appointment online. It was his first time here so I got him a puppy bath that takes about 1.5-2 hours, Julie was his groomer. She made him all nice and clean and then sprayed him with puppy perfume when we picked him up. The other groomers were welcoming and very helpful with all the questions we had about the process.

The most disgusting PetSmart grooming I've ever seen My dog…read morehad an appointment at 9 AM and was not ready until after 2:30 PM When I took him in, I couldn't believe how much dog hair there was on the floor unbelievable how management is not on top of those employees , I left my dog kind of concern, but I gave them the benefit of the doubt I walked out of there at 9:15 AM Then at 1 o'clock, I walked in the store to go and check on my dog since they had not called me. He had never been there for over 3 1/2 hours at this point it was almost going to be five hours. And they tell me oh he's not ready we are really behind and I'm looking on the floor and there's at least five different types of haircuts hair on the floor just a disaster a mess everywhere And she tells me oh he's not ready it's probably gonna be another hour or so and I told her are you serious wow I did not hear my dog bark since they had them locked up in the back So I just left outside to wait for him A whole hour and 15 minutes after I go in and they were calling me as I was opening the door and still a mess everywhere. I just saw two girls working there not sure if there was any other ones in the back. There's absolutely no excuse for the grooming area to be that disgusting They should be fired. Someone needs to be accountable. I'm sure I'm not the only one that thinks that after seeing such a mess, I wanted to take a photo of all the hair that was on the floor because it was unbelievable didn't wanna be rude and snapped the photo in front of them But management can go back to the date of Friday, February 6 Can you imagine how the back is? I will never bring my dog here ever again, and my dog has been coming here since about three years ago. If I could, I would not even even one star I still tip the girl, but she did not cut my dog's hair the right way I don't even believe she is a groomer He did not smell good and he was itching his bottom literally that night that I brought him home they must have not cleaned them good I hope they really see this review because they need to really get their together

Pet Supplies Plus on The Old Road in Stevenson Ranch is extremely well managed, and Nick in the…read moreGrooming Department does an excellent job on both of my dogs. I highly recommend this store.

We brought our dog Berlin in for a bath and brush. Hannah did an amazing job with her. She took…read moreexcellent care of our dog. Gave us information on what type of brush to use I between appointments. I recommend Hannah for grooming of your pets.

Friendly staff Extremely knowledgeable manager…read moreWarm and knowledgeable groomer High quality products

I've been a repeat customer at Earthwise in Valencia for nail trims, and my family has also brought…read moretheir dogs here regularly. Unfortunately, after today's experience, they've officially lost our business. I brought my dog in for a nail trim, something I've done consistently in the past. The woman at the front desk was extremely rude and abruptly turned us away, stating that I needed to provide my dog's rabies vaccination. To be very clear, the request for vaccination is not the issue I completely understand the importance of safety, liability, and preventing potential incidents. The issue is the inconsistency and the attitude. Just before Christmas, I brought my other dog in for a nail trim and was never once asked for any vaccination records. They took my dog without question. Today, I was told there is no record of my dog ever being in their system, which is simply not true. What you require for one customer should be required for all. Earthwise has never asked me, my mother, or my sister for vaccination records, despite all of us bringing our dogs here for nail trims, grooming, and other services multiple times. Suddenly enforcing a rule without consistency or courtesy is unacceptable. Poor customer service and selective enforcement of policies have cost Earthwise the business of my entire family. Very disappointing experience from a place we once trusted.

If i could rate it 0 stars I would!!!!! I went in to buy dog food for my yorkie with sensitive…read morestomach. It was a 4lb bag of a new recipe so I asked the cashier who seemed to be new if I could return it and get my money back she said yes I have 30 days and it has to be more than half full. I realized I got the incorrect size and went back to return not even 15 mins had passed. When I try to return it the SAME cashier informs me it's exchange or store credit no returns. She calls the owner and the owner refuses to give me my return even though her employee informed me wrong!!!!! This place has horrible service both owner and cashier. Go to four points feed store instead, I should've never came to Rosita's.

Thank you for carrying Evangers canned dog + cat food! It's not easy to find~ I'm delighted that…read moreyou carry their products ..I love them because they are woman owned, made and sourced in the USA ~ my dogs love all their cans ~ they think that I cooked all day

We all know Petco doesn't always have the best reputation when it comes to healthy, thriving fish,…read morebut Lupe completely changes that narrative. He goes above and beyond to ensure every living creature in his care is healthy, happy, and thriving. To me, that level of dedication is incredibly selfless and speaks volumes about the kind of person he is. Lupe is a treasure chest of knowledge and solutions for any aquarium question I bring his way. No matter how simple or complicated the issue, he always takes the time to answer with patience, clarity, and genuine enthusiasm. He helped me set up my 20-gallon long heavily planted community tank from the ground up and even guided me through setting up a hospital tank when I needed one. His advice and expertise have been invaluable every step of the way. You can tell immediately that the aquatics department at this Petco is different. It's beautiful, meticulously maintained, and every tank is absolutely pristine, including the saltwater systems. The health and quality of the fish reflect the care and effort Lupe puts into his work every day. Thank you, Lupe, for giving me the knowledge and opportunity to allow my tanks to thrive. I am forever grateful for all of your help, guidance, and patience. Petco is lucky to have someone as knowledgeable, passionate, and caring as you.

Very disappointing experience. I truly hope the manager or corporate office addresses Petcoat…read more 26501 Bouquet Canyon Rd, Saugus, CA 91350 at the Valencia location. Every time I visit this store, I end up waiting 10-15 minutes before anyone in the grooming salon even acknowledges me. 1. When the groomers are in the back bathing a dog, there is no window or visibility, so they have no idea customers are waiting. 2. One groomer actually saw me waiting and kept knocking on the wall to get someone's attention, but the others had earplugs in, so no one responded. 3. An older gentleman with a cane was waiting in front of me, clearly uncomfortable, and still no one acknowledged either of us. If PETCO cares about customer service, here are some simple solutions: * Hire a receptionist to schedule appointments and check customers in. * Install a Ring door alert so groomers can see when someone walks in. * Add an inexpensive wireless camera/monitor so staff can see the lobby at all times. * If staff take too long to acknowledge customers, offer a complimentary service as a courtesy. It's unacceptable to treat customers this way. My time is valuable, and I can't keep coming in without knowing when someone will finally check me in. When I knock on the glass door after waiting 15 minutes, the staff get upset--as if I'm the problem. This is very poor customer service, and I hope my feedback reaches someone who will actually fix it. Right now, it feels like the store is choosing to ignore the issue. I will be sharing this experience on every platform I can.

Holly is the best. My poodle had some bad experiences with past groomers, and Holly is one of the…read moregroomers who helped him overcome that. She's so patient with him. I know he can still be difficult but she gets all the important stuff done AND he looks adorable every time. It's so great to see him actually excited to be dropped off here. Thank you so much, Holly!!

I go here sometimes when I go to Debbie's Hallmark I really never get the happy vibe Anyway I…read morebought only two wet food because they carry very little selection of small dog food I paid cash and young lady gave me a mildew penny back I asked her for another penny because that one was green and horrible looking She replied that's is my last penny I told her keep it only to hear her put back in register where I heard it going with her change She obviously had more pennies but choose to lie and keep my penny It's not the penny I'm complaining but why are people so mean Have the attitude take it or leave it Shame on her!!! I recently got very sick with two bacterial infections that's why I was concerned for my health If they don't like their job don't take it out on customers !!! So sad life is not the same !!

The owner and staff are very friendly plus they always give our JackieO a treat Nice selection of…read morefoods toys and supplies if they don't have it, the owner is always willing to order it

A most awesome mom and pop pet store. Also has visiting vet for shots/flea med. Great personnel who…read moreare very helpful. Definitely recommend!

I stopped in here on the recommendation of another pet store. I was looking for fancy pet mice and…read morethey suggested Petsmart. I said, "They only seem to have white mice..." and the lady told me that this store actually had black colored fancy pet mice. She'd just been there the day before. So I drove over and lo and behold, they had three fancy mice - one white one with slightly long fur, and two mice that were black and white. The two black and white mice didn't look to be in tip top health though, with both appearing to be sort of hunch-backed. Even so, I asked to see one of them, and got to hold her, and decided to bring her home as a friend for my calico mouse. The staff was very compassionate about the mice and assured he she would quarantine the other black and white one (who looked significantly less well) and have their vet take a look at her. She also confirmed I was only looking for a mouse as a pet, and not for some other purpose. I had to enter my name, address, phone number and email into their system to purchase this mouse. I didn't love that part, but I guess I understand their concern when selling live pets. Overall the store was clean, the pets I saw looked to be in good health (except for these two mice, one of which I did end up buying). The staff I interacted with were all friendly and professional. I was also assured they had a 2 week period where I could return the mouse if she was truly unwell or if she didn't get along with my other mouse or something.

I appreciate it when an employees goes out of their to make their customers happy. Javier is that…read moreguy. He encouraged us to apply for PetSmart points so we can get a discount on our large purchase. He was very patient in helping us apply, which only took a couple minutes and his positive attitude made us feel welcomed and comfortable. Thank you, Javier, for going out of your way to help us save some money! The store is clean, and we got a dog house that was reasonably priced!