I have taken many of my autos here to be serviced, repaired and inspected and they have always been…read morevery honest and quick with all the repairs they completed. But one thing people should read that goes above and beyond a lot of other repair shops is they offer on most (not all) repairs a 36,000 mile or 36 month warranty. Other shops only give you 12,000 miles or 1 year! That itself gives me peace of mind over other chain repair shops.

Good service in my visit. Needed to get a check-up on a brake line…read more They were professional, polite, and friendly. It only took them about 30 minutes to look into my inquiry. No service was actually required, and they did not charge me for the labor involved to check my car. A satisfactory experience.

I took my 2003 Corvette to APA Custom after suspecting a blown head gasket. They diagnosed engine…read moreknock and recommended either a rebuild or a new GM LS engine. I chose the new engine. Initially, communication was good and pricing was fair with discounts When I picked it up my car on August 13, 2025, it immediately had issues to include not starting on the first start, A/C issues, rough idle, running hot, and a speed limiter error. The next day, they admitted to missing a vacuum hose and incorrect settings related to the shocks, which they fixed. However, the car continued running poorly, ran hot, and had ongoing starting issues. I returned the car on August 21st. They kept it for 10.5 weeks without resolving the problem, with very poor communication. Then they sent it to another shop (not one I approved) for an additional 6.5 weeks. After 17 weeks total, the starting issue was still not fixed. I picked up my car on December 12th and within miles of picking it up, the check engine light came on. A different shop I chose later, looked at my car for 15 minutes and found that the PCV system was installed incorrectly and the car still had a stock tune. After correcting those, the car runs much better, runs cooler, but the starting issue remains, and is most likely a cam sensor. Not only did I have to pay my car payment and insurance for the 4 months I was without my car, but I also had to pay another shop to tune it and fix the PCV system. I tried to address this issue directly with the owner before leaving a review, but he was defensive, and unwilling to work toward a resolution. I also submitted a complaint to the Better Business Bureau in hopes of resolving the matter. After spending thousands of dollars and dealing with months of delays and poor communication, I cannot recommend this shop, and I won't even use my loyalty rewards to get a free oil change at this point.

I got a coupon in the mail for a free air-conditioning check. I made a appointment. I told the…read moreservice advisor I have a coupon for a free aircoditiong check. He said it didn't apply unless I was having some other work done. He wanted $186 00. It did not say that anywhere on the coupon. I won't go back. Tha k you.

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

Service used to be great but the last few times I needed to chase down staff for updates on my car…read morewhen it was dropped off for a morning oil change and they close within an hour. I had them check some other issues and trusted their recommendations. Now another location is showing me the small problem is now a huge problem. QC location does not have any fluids or results to support their repairs. other location showed me everything and wouldn't do the service QC did previously. Now other shops are quoting $12k to fix the bigger issue caused by the service. Skip the door holding when you leave and go to walmart next store. it's the same work with nicer work clothes.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

took all day to replace a hose when the part was received at 930 according to text I received…read more Never received any photos of the issue as they said they would send.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional

I'm extremely impressed with the service I received. I left my vehicle on a Friday night for early…read moremorning repair the next day with an EVAP sensor issue and a check engine light, and the team fit me in immediately. They diagnosed the problem accurately, fixed it quickly, and explained everything clearly. Exceptional customer service and trustworthy work--this is now my go-to auto repair shop.

Visited Kerry''s Auto Care this morning on Queen Creek just west of power Road. Can't say enough…read moregood things about them. Had transmission fluid drained and filled and I also asked them to take a look at one of the thing which they spent 45 minutes doing. The front counter manager Jay, is fantastic and I got to meet a couple of the service technicians. Quality, thorough work at an outstanding price. Their customer service is top-notch.

Great service, friendly staff much better than going to any dealership anywhere I highly recommend…read morethem to get my five star five diamonds if you have a Lexus or even a Toyota, this is the place to take it

I was recommended Lexpert Auto Care by several friends who own Lexus vehicles and from a 4Runner…read moreFacebook group. Brian was incredibly helpful and responsive. I recommend calling for urgent matters. After discussing my car's needs and getting a clear understanding of what to expect, I scheduled my appointment. Preston greeted me promptly when I arrived and was very knowledgeable. They took my keys and provided an estimated pickup time. Upon returning, they reviewed the inspection findings and explained any areas of concern. There was no pressure to add unnecessary services, and they were completely honest about what was needed. I had several fluid and filter services performed at very reasonable prices. I'll definitely be returning to Lexpert Auto Care and highly recommend them for your automotive needs.

I was dispatched this business through Verizon's Roadside Assistance. They were the 2nd company I…read morewas assigned after I originally was A Plus Transportation and Towing failed to follow through on my rescue & an 80+ min wait. As soon as I was assigned to Allen's, I was in the right hands. I called to assure there were no concerns that I had a flat tire. The gentleman was kind and confirmed no worries on the request. Not more than 5 minutes later my driver was on the way. I was picked up and dropped off sooner than the original estimate I was provided through the 1st company. The driver was friendly and fast. He was able to easily assist me, load my car into the flatbed and get me to the tire center. They take pictures before they touch your car as well as when they drop it off. I pay for the roadside assistance through my phone carrier so no exchange of payment was needed.

I only used their towing service but it was fast, significantly cheaper than competitors and they…read morewere able to put the car in my garage. I would recommend them again for at least a tow!