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Mullins Auto

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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9 years ago

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Kirby M.

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Florida Trucks - Me and my new 2016 Ram 3500 Laramie diesel

Florida Trucks

(8 reviews)

BUYER BEWARE I purchased a 2013 Silverado for $19,000 in…read morecash a little over two years ago. I regret not having a mechanic inspect it before signing anything. Within the first week, I discovered the truck was severely rusted underneath. It was clear someone had sprayed a coating under the truck and in the bed to hide the extent of the rust. I ended up putting more than $7,000 into repairs, only to later find a hole in the frame near the gas tank. I filed a complaint with the State of Florida, but was told there was nothing they could do because the vehicle was sold "AS‑IS." The dealership gave me a few hundred dollars to withdraw the complaint, and I took it, hoping I could still save the truck. Unfortunately, things only got worse. In December, when I went to get new tires and an alignment, I was told the rust had advanced so badly that an alignment wasn't even possible. The frame is now so compromised that it would require a major overhaul--likely another $10,000--to even attempt to salvage it. After spending nearly $28,000 in just two years, I had no choice but to drain my savings to buy another truck, and now I'm stuck with a car payment. A very expensive lesson learned. If you go there, DO NOT BUY anything without having it inspected by a trusted mechanic. And DO NOT BUY anything on their lot that comes from New York or any other snow state--you may end up with the same nightmare I did.

I flew down from Nashville to Sanford airport and they had an Uber driver pick me up at the…read moreairport. I paid cash for my 2016 Dodge Ram 3500 Laramie SRW diesel. Mike was my salesman and was very friendly. I drove the truck 760 miles back to my home in Adamsville, TN with no problems. My criticism was that there were a few minor cosmetic flaws that should have been pointed out to me even though I still would have bought the truck anyway. These were: dent in rear bumper and two small dents in left rear bed panel. Additionally, there was only one key and no owners manual. Second key cost me $180.00. Owners manual $45 on ebay and a replacement for a cracked plastic tailgate cap at $35.00 on ebay. I have mobility issues so these flaws were only noticed when I got home. Additionally, diesel tank was supposed to be full when I picked up the truck and it was only 5/8th full. $58.00 topped it off and Mike says they'll send me a check to reimburse me. All in all, I am very happy with the truck and I think I got a very good deal. Truck isn't perfect but I got it for half of what a brand new one would be. The detail guys are awesome too. The interior looks like a brand new truck. I would recommend this dealership and my salesman, Mike, to anyone wanting a good deal on a used truck.

Mullins Auto - usedcardealers - Updated June 2026

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