These guys are extremely rude and I am talking about the woman behind the billing counter. They will happily insult you and have no regrets. Food isn't great either. The pav for vada pav we had was sweet. If you've had real vada pav you'd know what I am talking about. The kanchipuram idli edges were hard. The falooda was extremely sweet...it's like drinking sugar syrup. Tables were not clean and had dirty dishes waiting to be cleaned for a long time. I would rather go to other places on Golf Rd than waste my money at this place. Wasting that one star just because Yelp doesn't allow to give zero stars. I would rather give a minus rating to this place. NEVER GOING BACK! Go to Honest across the road for an exactly opposite experience! read more

this is probably my favorite place to go when i'm craving indian street foods. the restaurant recently added egg and a non veg side and my family and i love it! the lamb chop, and chicken have such good flavor. they also have indo-chinese noodles which everyone loves!! I also love their desserts, my personal favorite would be the kulfi they sell, but in the summer the shaved ice is my go to. lastly, the pan variety is easy for everyone to love and enjoy, they have such cool names and ideas for the pan. 10/10 recommend. read more

The pista falooda was yummm !! 4 stars just for the falooda. Minus one for the horrible and disorganized customer service.

We live in the neighborhood, quite close by and as lovers of the variety of Desi food frequent most of establishments on the strip. As this establishment is new, we decided to stop in. The place was bustling and we placed our order, which was 1 dubley burger and 3 three-layered sandwich. While picking up our order, I requested glasses for water and the cashier's response shocked me. The owner stated that we can "buy" water bottles and that there is no cooler or water fountain available. Health wise, this opportunity to "make more money" will come at the cost of Mumbai Cafe's customers. Around 60 percent of our body is water, therefore, in order to digest food, water is a pertinent necessity. Having no access to water, depresses our appetite and we eat less, a fact that this establishment has, perhaps, not considered. If we eat less because there is no water to process food, we will buy less of the food at Mumbai Cafe. I am an able bodied healthy individual, what if I needed water to swallow my medicine? What if I was at all sick in any form? dehydrated? In my case, I was parched and required some fluid between my snack and chai. Not having public access to water for Mumbai Cafe's customer not only does my culinary experience disservice, it causes loss of appetite for its customers. Since I have to pay extra for water, I will eat less and therefore, will not frequent the establishment or chose not to come at all. Having water is a public necessity and cheapens the experience of Mumbai Cafe's customers, since I won't be staying in a location where I can't finish a conversation because I am thirsty. This practice of "dehydration-for-profit" needs to be thoroughly reconsidered by Mumbai Cafe because if they can not provide a basic necessity, such as public accessible water, the customers will go elsewhere. read more

Mumbai Cafe - A basic necessity monetized by Mumbai Cafe. - Pakistani Near Me - Hoffman Estates, Illinois

Horrible customer service. Didnt really appreciate the rudeness of the lady behind the counter. The food is not that great and they take forever to get it to you. read more

Went here just before a concert. We ordered Bombay Bhadang, which is bhel puri with tadka, Chowpatti puri, which turned out be a very sweet dahi puri. Did not care for it at all. I don't mind a bit of sweet chutney in my chaat, but this was dessert like sweet yogurt and potatoes in a puri. The pista falooda was good, We also ended up ordering the shahi paneer sandwich, which was definitely better than the chaat. A couple of people ordered the grilled club sandwich, which looked good... perhaps we should have just ordered that. read more

Always love coming here! The lady who makes the paan here is super nice and always giving us details of the food and snacks... she's extremely helpful and friendly. One night they were closed and she was nice enough to make paan for my friend and I! :) read more

Awesome Mumbai style food. I always try to eat here if I am in this area. My personal fav are Vada pao and grilles sandwich. This place also has really good desserts option. If you like Mumbai style food, this is one of the better place to to be! read more

Nice place for getting different style of pan and all those Indian street food. Must try bhadkti jawani and tharki pan.

Indian street food is good, not amazing. Service is terrible, but I guess that's expected for this type of venue. Tables were really dirty, garbage was full and plates were all over around it. Why is the water behind the counter? read more

I came to Mumbai Cafe (Hoffman Estates) on a whim with my mom. We are not familiar with Indian dishes at all, but they had a descriptive menu on the wall with pictures that helped us significantly. Also the owner and people behind the counter were so nice and had so much patience with me and all my questions. We ordered the gol-gappa, kanchipuram (plate idli), and the chocolate paan. The owner even came out behind the counter and taught us how to mix our dishes the right way. I am so happy she helped us because the food was absolutely delicious. I can't wait to go back and try more of the menu! read more

Great food, great drinks...... Could be more clean. But food takes over everything. Misal pav, bhel, chats r awesome.

Young lady at billing doesn't have any ethics and patience to take the order. Basically ruining the customer and making sure they won't come back. Food is ok kind read more

Nice foods and environment, always stop by India Style pan .................................................

we love the place and for the most part the food is good. I wish they used normal names or had descriptions so I know what to order. they have the best Pan galla but the last 2 times I was in there they had no pain :( read more

Food was not fresh. Pre-cooked and cold when served. This is not authentic Mumbai food. Good concept but lacks taste and quality. Several other places near by you can try which are much better. read more

I agree with the other reviews that there is a very rude lady at the counter. She is always venting, gossiping about someone or the other behind the counter with the other staff members. Otherwise, I think that it a decent fast food joint. I like the missal pav and bombay grill sandwich. read more

Food is decent but requires consistency. They try to add new menu items but the menu keeps changing way too frequently, it's a restaurant and not a treasure hunt. Most of the seasonal items are never available even though mentioned on their menu board. Falooda kulfi is too frozen and iced every time ... Bombay sandwich is very good, pav bhaji is decent ... Overall a decent place to satisfy your craving but definitely have more potential to become a more consistent place. read more

Great service with a smile. Fantastic authentic Mumbai flavors. Food does take a bit longer to prepare because it's all freshly made. Only complaint I have is the tea cup is extremely small for the price. Just not satisfied with the tiny cup of tea. Food is consistently good time and time again. Love this cafe. read more

never going there again. 1) rude management 2)lied about pricing and did'nt give receipt when charging. make sure to check amount charged. . read more

I have been going here almost every week. One day I need two betel leaves ( for some medical reasons at home) and when I asked the girl at counter she said 2 leaves for a $1. I gave $5, then owner came , he said we are not selling leaves , but the girl at counter said I have already have the leaves then that guy said charge $3 for two beetel leaves. Really no ethics to that guy, I have been spending $15-$20 every week there with my family. Now I decided to stop going there and also I informed my sister and friends families about their behavior. read more

This is the worst place ever. When we visited this place few days ago, the staff was very rude. The food and desert was sub/below standard. It also took forever to make paans and give us our food. These guys are very pricey and very bad and rude service. The used plates were stacked up one feet high against the wall by the garbage can. The tables weren't clean and floor had food that people were stepping on. We asked staff about this, they said that we are doing the best we can. They don't have enough staff and very greedy. The staff doesn't use gloves to make the food and paan. This is gross! This place must be closed down immediately. Our order consisted of couple of falooda, kulfi, several paans and a pastry. Horrible! read more

Long time resident of northwest suburbs. Food was horrible & wouldn't recommend this to anyone who looks for quality food.

Ordered two things to Go at 11:30 am for lunch! Chawpatti chat was bad, was probably cooked the night before. Tried calling the place multiple times ASAP I realized so that they do not serve it to someone else but the phone kept on ringing. No one even bothered to answer. And the lady who usually takes the order was so unprofessional. Was on the phone and does not even smile. And this is not the first time, have been there twice before and her attitude has been the same. Food is great otherwise! read more

Food was delicious! Had the Bombay sandwich and missel pav! Flavorful and spicy! The spiced hot chocolate was amazing as well! The water situation was a little weird! They should have water available over the counter rather than waiting in line for it! read more

We entered this place and did not even feel like ordering .. It sure was a busy time and the place was DIRTY !!!! Anyways we did order mumbai sandwich .. Most of us can make better ones at home .. Kulfi was ok / ok .. Nothing great .. read more

It's a nice place for evening snack . This plce is quite near to my home and that's why I have tried almost everything in there menu . My fav is alu chat and pau bhaji over there , must say it's very fresh. I didn't liked there golgappe , and chai tea atal this is why I am giving them 4 stars otherwise this place is good for a quick bite or evening snacking. read more

Had ordered pav bhaji which was not tasty at all. The tea was average.. Most importantly the lady at counter was behaving as she is doing you a favor by giving u food... The hot breads and sukhadia are much better in taste and service read more

Some items are very tasty: pista Kulfi, baraf gola, vada pav, sweet paan. Some items are ok but not impressive. The lady behind the counter (don't know the name) is quite rude. Have had 2-3 experiences where I did not appreciate her tone in response to our requests. read more

Tried Misal Pav and vadapav. Good taste and price is great as well! Once I try other dishes may give 4 stars but at the moment it's 3

Seems like newbies in the restaurant business...Tried Chowpatti chat and misal pav ...was hopeless....disappointed....this was first and last time at Mumbai cafe..... read more

They need to improve their service a lot. First of all the names are not familiar to non-mumbai people and we spent so much time trying to understand what it was. The paav was served cold and untoasted. We have tasted better paav bhaavji made my homecooks. The place was messy with flyers lying around. I saw the server pick up my tea cup, handwash it and put it back on the rack!! what happened to dishwashers? I liked the paan here and that's their only saving grace. read more

The sandwich here was incredible, and deserved 5 stars on its own. Totally like from the streets of Bombay. Triple decker, and shredded amul cheese on top! Cannot wait to go back and order it again. read more

If you are looking for authentic and unique Indian and Pakistani snakes and deserts, or if you just want to try something different, I encourage you to try Mumbai Cafe in Hoffman Estates. I go there often, mostly for their delicious deserts that are different then any others in the area. My favorite id the Paan and the Kulfi. But I have yet to have anything that I didn't like. Stop by you will not regret it. read more

Made us wait 15mins for a kulfi and 2 badam milk and when we ask they just say they forgot to make it... Very unprofessional and did not seem to be apologetic at all read more

Staff is very welcoming, amazing atmosphere and yummy food! I love their dosa, pani puri abs mango faluda. I would recommend this restaurant. So much better than hot breads which is next door. Please stay away from hot breads (Hoffman Estates ) go to Mumbai Cafe instead. read more

I come here always n take falooda and they make really delicious. when i came mumbai cafe they know my order i dont have to order it my food....and the paan is damn i cant even say...thank you guys you open mumbai cafe read more

dirty filthy place..got an upset stomach next day..used to be better.

Based on the reviews written for this place, I thought about giving this place a try.. First of all this is nowhere close to being a cafe of any sort. Second, food is no where close to being Mumbai style. They have just given names of Mumbai street food but has no quality of taste. I had ordered Bombay sandwich that was very dry, crust were not cut, was only filled with huge chunks of tomato and cucumber. Also ordered bhel, that was just mixture of mamra n sev, no chutney and was very dry. The only one thing that was original, was a bottle of thums up. The type of food this place serves has the worse taste of Indian fast food that I have ever eaten. This place was mostly out of all the good flavors for baraf-ka-gola and many other items from the menu. This place cannot accommodate many people. Be ready to wait for your food after ordering. Hope this will give the owner a chance to improve the quality and consistency of this place. read more

first time I came was great-good dosas and chaats...5 stars! second time, I came with a group of friends and the majority of us had some stomach issues afterwards . will try again. read more