My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

Nervous to leave my father but after touring it and meeting everyone there.im at easeread more

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

Dear Mr. Wes Jones and The Springs Health & Rehab,…read more From the minute I walked into your facility until the heartbreaking moment we had to leave, you and your staff were nothing short of loving, positive, helpful, and comforting. I truly have so many good things to say about every single person I came in contact with--and even some of the wonderful patients as well. There was such a close, family-like feeling, and it came at a time when we needed it the most. **I especially wanted to take a moment to speak from the heart about Alma Cervantes and Dalila Broadnax' care, tenderness, love, and professionalism they showed my mom and me were more than I ever could have expected. They were always so incredibly sweet to my little Momma, and they truly felt my pain and heartache too. Allowing me to lay next to my mom overnight during her final few days on this earth meant more to me than I can ever put into words. That kindness kept my world turning when I honestly didn't think I could keep going. Alma Cervantes and Dalila Broadnax REALLY went above and beyond in every way, and they deserve to be recognized as the angels that they truly are. First class all the way. Momma's shining stars!** And of course, I have so many wonderful things to say about so many others as well--Elvira , Penny, Kim, Activities, Kitchen Staff, Terri Sabrina, Daisy, Fifa, Liz, Francis, the PT staff, Nightingale, and so many more I should mention, who cared for me and my precious 92-year-old mother Catherine. Each of them deserves recognition and appreciation, I thank each and every one from the bottom of my heart. Wes, you too--along with Debbie and the rest of the team--have made The Springs Health Care Center a place I would always recommend to anyone looking for a warm, comfortable, caring, and loving "home" for their loved one. Ya'll are doing a great job! Wishing you, your family, and your entire staff all the very best. Terry Barrett and The Family of Catherine Burgess

This facility in 2020 was very depressing with dark walls and everything seemed to bring you down…read more When I walked in 2 weeks ago I felt welcome. The walls were brighter there were live plants everywhere. February decorations were for Valentines and they were all over the place also. When you saw them they made you smile. Now the quality of care definitely needs to improve. When a patient rings their buzzer it sometimes takes them over a half an hour to respond. Not good especially when it was the only patient that rang their buzzer at that time. You can tell because there is no light flashing above their rooms. The staff is either to busy talking to one another or hopes the patient forgets they range the buzzer, and yet other times patients are ringing their buzzers all at the same time, this is when they are short of staff because they can't get all of the buzzer within a few minutes it might take them a half hour. But of course the patients don't know this is what is happening. As a visitor I walk around and this is what I see. As in any profession some love their job that is why they are there and those it is a paycheck and can't wait for the day to be over. All I can say it definitely is a big improvement from 2020 from when I was a patient at this facility. It feels warm and caring.

my husband had a stroke and his left side is paralyzed. this was supposed to be a great facility…read more it's impossible to get someone transferred out once your insurance company is paying, my husband's a diabetic. they don't have a dietitian there because they feed him just like a normal person and then have to give them insulin shots several times a day because you know insulin. the insurance company will pay for more for that drug than jardien or metformin. they give him ice cream puddings, sugary drinks and juice. he hasn't received any sugar-free drinks there they're charging us $2000 a day so i'm not sure what the issue is. do not send your loved ones here you will worry all night long you'll have sleepless nights. my husband is paralyzed from his left side. he cannot change his own depends so they leave them wet. he'll ring the nurses button in for one hour. he's still wet. i have to call the nurses station and they never answered the phone. i've got to keep calling and bugging just to get him changed. it's been absolutely horrible sleepless nights missing my husband. he's not being taken care of wow. now it's time for reporting this facility to agencies cause this is ridiculous my poor husband

I rarely leave reviews, but I felt this needed to be shared. Counselor Joseph creates an…read moreenvironment that feels discouraging for anyone actually doing well in their recovery. Instead of being supportive or acknowledging progress, he makes you feel unwelcome--almost like you don't belong unless you're struggling or "doing bad." Recovery is supposed to be about growth and encouragement, but with Joseph, it feels the opposite. He doesn't congratulate or uplift people who are improving. It's as if he only focuses on the negatives and wants to keep people stuck in that space. If you're looking for a place that celebrates progress and positive change, this may not be the right fit. Everyone deserves a counselor who truly supports recovery at every stage--not one who makes you feel guilty for doing better.

Mfi is amazing! The staff is great. They show such dedication and compassion towards the clients…read more The staff is there for you during the emotional path of recovery. They really do care about your recovery. I would highly recommend going to MFI for outpatient treatment.

Just finished my program with Ranch Creek Recovery I just wanted to say some words to anyone out…read morethere who's probably in the same position I was in. If you have a drinking problem and you suffer from addiction please don't wait to get the help that you need. I wasn't sure what to do with myself a month ago and my mental health was deteriorating. I have an amazing job and saw that even tho I was very functioning in real life deep down I was suffering daily and needed help because I couldn't do it on my own and I'll fully admit that. The moment you walk through those doors you feel welcomed. The staff will teach you so many coping mechanisms and with group therapy you'll get to express yourself and hear like minded people tell their stories. I was able to finally get on my correct medication regimen and my mental health has NEVER been better. I feel 100% again. Jerilyn is such an amazing councilor and I loved how vulnerable she was telling her all her stories that were so relatable. She is there to help you. She was the first person that made me realize I was in the right place and I'll forever cherish that. Jimmy is a stellar councilor and was so spiritual I loved our groups hearing him speak and teach you'll see a change in you each session. He gave us all great advice with great coping mechanism skills. Yanna I'm gonna miss her so much and our late night talks she will sit and speak with you and actually be there in the present and listen to what you have to say. She was also so welcoming with her group sessions. She also works with out patient so I can't wait to see her again! Vanessa and Derrick are both councilors who also work with their outpatient program and they are both there to help us continue our recovery and keep our sobriety strong. Both of them were great with their groups and shared valuable information and tools for recovery. Christine was our therapist and she was AMAZING ! She really is there and listens to what you have to say and cares so much about your process with the program. She's helped me so much with our 1on1 sessions and I'm very grateful for that. I learned so much about myself and applied so much of what I learned with her groups. Jorge, Will, Trisha, Kylie and Arsalan all were apart of the intake process and were so welcoming and chill they make you feel like family. The bond I made with everyone here at RCR was so real and I did NOT expect that to happen at all. In fact I didn't even know if doing this would actually change me. It wasn't until I started to actually feel different and I started taking things day by day and following the process. That's when I knew this was different. I actually changed for the better and I'll never forget them for saving me from myself. Best decision I ever made for myself!

My son is staying there right now. He would never last three days in a rehab, He has been there 15…read moredays, I am so proud of him. I go on zoom with my husband. We are very educated parents trying to learn about addiction. It has taught us so many issues we need to understand. I love this program. The money is worth it!!! I recommend this to anyone who wants to understand about loss, we lost 4 people in our family in less than a year. It was very hard for us and but not understand how it affected our six children. Our son is smart, kind, handsome but so compassionate and sensitive it hurt him terribly. Kids in their twenties are so absorbent when it comes to death. I wish he didn't have to learn it at this age. My husband lost his mother, sister, and brother tragically and I lost both my parents in the same three years. Our son is the one that took all of our hurt and sorrow internally. He cried with us and made us food and took care of our whole family during these times in our lives. Unfortunately he felt exhausted and could not do it anymore and took to other vices. First, smoking marijuana, then dabs, then pills, and in two years was a mess. This program is teaching him to live with pain and guilt. I love this program. It is bringing our son home sober, very knowledgeable and strong. We may be rich with money but being with someone I love and would die for sober.....is a blessing. Thank you Ryan for being the son we need you could be.

Way, way, way back when we were young we stumbled into Hill Recovery. Yes, stumbled. It was I think…read more1986. Remarkable things happened there and our family of 4 healed, divided and healed again. Now we've lost our #1 member but I (not we) struggle on. Rocky, Deb and their staff made my life so much better. Always grateful and J Thank you

I want to commend Rocky for two things…read more 1. In 1993 while one of his lawyer friends was being prosecuted for a felony DUI with bodily injury, and exhibiting unethical behavior themselves, he publicly called on the California Bar Association to hammer down on lawyers showing unethical behavior 2. Rocky is one of only two adults with a professional title (the other being a therapist who worked under him named Lindy Smith) involved with my parents divorce who actually told the truth. Because of Rocky's former company Solutions, and Lindy, my father was able to see exactly how his problem with alcohol was affecting me and successfully quit drinking.

My dad had a fall and needed rehab after his hospital stay. Everyone at Temecula Healthcare Center…read morewas very friendly and glad to help when asked. Jieleen was his case manager and she was always available to answer my questions and make sure he got the best care possible. He's back at his assisted living facility thanks to the care of the medical team and staff at Temecula Healthcare Center.

Everything about this facility is above expectations, can't say enough about how it's run and the…read morequality of people they employ. Deepest respect to all

I've been admitted into Menifee Lakes Post Acute two times in the last two years.(2023-2024 *2025)…read moreI receive excellent care and I felt that my CNA's were very caring to my every needs.. everyone I dealt with from PT/OT, administration and all departments, kitchen, maintenance everyone was very friendly willing to help or at least get an answer for me, they all went out of their way to make my care/ stay the best. I would also like to thank the best CNA there in the facility ...her name is , ANARUTH she took excellent care of me for the 2 1/2 weeks I was there She made my stay so enjoyable, xo

I would not recommend this facility to anyone with a loved one who needs care…read more During my father's stay, I witnessed what I believe was severe neglect. His basic needs were not consistently met, communication from staff was non existent, he was repeatedly left all day without water. Seeing a family member in a vulnerable condition is difficult enough, but it was heartbreaking that we could not trust the facility to provide the level of care they promised. If you must chose this rehabilitation facility for a loved one, I encourage you to visit frequently, ask questions, and pay CLOSE attention to the quality of care being provided. Unfortunately my father spent his final weeks of life here, and we were not notified when he entered critical condition. Multiple personal items went missing as well.

My experiences here have been accompanying a patient to interpret between the therapy practitioners…read moreand him. Very smooth checking and was able to do what I needed to from station to station with plenty of space between people and very nice folks. I can see the machines are in pretty new condition, it is a very well equipped facility and also I like the sports theme in the decor.

I had my first appointment at Ranchos Murrieta office. The PT spoke to me for a moment, and decided…read morethat I'd be better off with the Fallbrook clinic. In Fallbrook, my first appointment was canceled due to the PT having a personal emergency. The next appointment was also canceled due to the pool being under maintenance. I have yet to see a therapist, yet Rancho Physical Therapy billed me. $100. The billing department insists that my first interaction with the Murrieta office was a visit, even though I only spoke to the PT for a minute. These guys are awful! I'm going somewhere else.

Thank you for everything you guys are amazing. I'm having my…read moresecond shoulder surgery on Friday and I already asked my doctor that I want to go back to the same place to get my physical therapy.

Must have came in on a bad day both times I've come into this place. Dr. Amin and his consultant…read moreare very nice. The woman at the front desk however, is a very different story. I believe her name is Sylvia. Rude, constantly on her cell phone, talking very quietly and putting whoever she is talking to on hold when she needs to say something to the patients. Not friendly at all. Does not seem happy with her job.