Following is the confirmation from the anesthesiologist that no nitrous was given. I have redacted his number and my son's name. I want to emphasize this place is going to overcharge you and will not be honest upfront about the total costs of any procedure. Avoid this place as there are more honest dental places in Bay Area. read more

Great place to bring your kid for orthodontic treatment and regular dental check-ups. Dr Tran is a competent and skilled orthodontist who puts you right at ease and makes you sure you're in good hands, and a patient communicator. Dr Yang is a great dentist with clear recommendations regarding dental hygiene and has a sweet way dealing with kids that puts them at ease. The facility is well-equipped and it and team are all great and make it as fun and easy on the kids as possible. They've have also been remarkably flexible and adaptable with our needs, especially scheduling. I checked with my son before writing this, he also recommends them :). read more

Fun and bright Dental Office and such friendly staff! Dr. Tran was amazing explaining everything as he went and answered every question I had. Reception area is welcoming and the staff is very patient when going over costs for my daughter's treatment. My 11-year-old said, "I love coming here!" read more

Dr. Tran and his team are amazing! They are great with kids, professional and easy to work with. They also take care of your insurance processing needs for you, which sets them apart from some other places. read more

I brought my daughter in for braces and it was not a great experience. They charge you for almost anything, and they always charge you 300$ and up for the smallest things. . i swear to god literally anything. they remove my daughter back teeth because they said it would be the best option, i spent (1,300) but they ruined her whole facial structure. I will admit the place is clean and nice, but they do anything to take money out of your pocket. spent my 10k for no reason. read more

The dentist is terrific. She is very nice patient and the kids love her. Overall good experience

We took my daughter here to fill 2 teeth. The dentist spent 2 hours and told us my daughter was too fussy and need to have anesthesia to put her whole body go to sleep. We have some serious concerns about the treatment plan since she is only 5 year old and it would cost thousands of dollars. So we took her to a different dentist and they were able to fill her teeth in 30mins! My daughter didn't feel any uncomfortable at all read more

Prior the visit I asked over the phone if they accepted my insurance, which they said that do. At the time of visit it appeared that they don't accept any insurance and we need to get a reimbursement. They wanted to change me 350$ for the extraction of baby tooth when only 105 is allowed by my insurance. After reading the comments with same billing issues , I'd say these guys are cheaters. Made me waste an hour with two kids and didn't solve the issue. Never had any experience like that before. All other places provided sufficient information upfront. Their argument is all the time the same. But you have received the forms.. bla bla bla .. Do those form have a big bold statement that they do not accept the insurance or do they expect patients to go to a lawyer before visiting the office? BS!! After reading owners comment below I went back and checked the forms . There is no bold yellow line saying that they don't accept insurance but it does say the following: At MV Kids Dentists and Braces, we are dedicated to the helping you maximize the insurance benefits for your child. It is imperative that all financial arrangements be clearly discussed and fully understood. I spoke to your office representative before filing out any forms. It's was a simple yes or no question. Do you accept my insurance? And the answer was yes. Why not explaining everything over the phone ? Because if the answer was no, I would never step in your office! Dear owner, your comment below is just a confirmation that you don't respect the time and comfort of your customers. read more

Amazing! My 4 year old daughter has always had anxiety about sitting for the dentist. This time was no different. She was sort of hiding in the corner, turning her back away at the beginning but they were able to slowly make her feel comfortable with patience and baby steps. I was surprised how well they did. read more

Lena and Dr. Yang took care of my soon-to-be 4 yo and my 6 yo. They had X-Rays done along with a regular checkup. Dr. Yang's office adheres to strict COVID-19 safety precautions, so I felt safe taking my children there. My sons look forward to coming back in 6 months. read more

Best experience ever for my two year old, which was her first dentist appointment and for my four year old as his second dentist appointment. Doctor and staff were amazing explaining everything to them and making sure they were comfortable before any treatments started. Office was very clean and organized for my children. Doctor explained everything very well for me and my husband to understand. Will definitely be recommending to colleagues and friends, as well as family members. The only thing I wished was that we didn't have to pay upfront as sometimes things can be difficult, and we may not have the amount upfront, even though we do have the insurance to cover and will be reimbursing hopefully soon. read more

Today was my first day in the office, and I really loved it there! It was so bright and welcoming right when I stepped in and I really was in awe by their adorable ocean theme. I loved how there was lots of color to make it as kid-friendly as possible. Dr Tran was super patient and very thorough. He would repeat important information to make sure everything was understood. The stations were very clean as well! read more

After talking to the billing manager and Dr. Yang, they both agreed it was a mess in the billing process and they promised to refund me with a mailing check. However, after waiting for 4 weeks, I still haven't received the check. Then I called the office again. They said they just decided to not refund me and deactivate my kids from their customer list. No notification at all. This is terrible behavior. I really doubt their integrity and honesty. I asked to speak to Dr. Yang. They said Dr. Yang is out until September. Their dishonest behavior makes me doubt if Dr. Yang is really out. I'll try one more time to reach out to Dr. Yang in September. read more

This place now charge you a lot of money!!! They recently changed their service and become out of networks, and even a simple check will charge you a few hundreds. They don't even let you know about it! Such liers!!! Never go to them, they are cheating! They charged me and tell me my delta dental will return me the check, and yea I got the check, but I was charged by $500 or more and only got $50 back!!! I went there again to talk and they said oh your check is clear but did not let me know they charged me a lot!! If I did not look carefully, I perhaps will keep paying more! The same services for in-network only charged like 10-20 dollars but they will charge 100-200 or even more!! Trust me, don't go there!! read more

Very friendly and welcoming environment, my daughter actually _loves_ going to the dentist (!) We've been going here for about three years now (and they took great precautions in the COVID-19 times, which made me feel safe taking my daughter there). Easily recommend. read more

MV KIDS DENTISTS AND BRACES - **They keep your every information saved** I got an appointment via their website, they called me and asked to fill up an online form, link sent in email. I tried to fill the form but it always gave me error. My son went there and they simply refused to see him because the form was not filled. I called them and shared what happened but Ani simply said there is nothing they can do. The information asked on the website was not changed from my side. (because it's not possible to change my Son's birthday, name and my regular email) but Ani K had no solution for this. It was a waste of time. They don't know how to troubleshoot such situations. When the person with all the details and proof is present there, ready to share every information they want , it's not enough for them, you need to fill online form where their website will not accept your original information. Not happy. read more

MV Kids Dentists and Braces - Pediatric Dentists Near Me - Mountain View, California

My daughter loves this place. She gets very excited every time we come here for her cleaning. read more

MV Kids Dentists and Braces - Lego table for your little one while you waiting. - Pediatric Dentists Near Me - Mountain View, California

My kids actually look forward to dentist appointments now! The dentist is patient, gentle and positive. She is big on creating a positive dental experience for the children and prevention of future problems. Recommend!! read more

My daughter is a bit scared of dentists but Dr Yang made her feel super comfortable and gain her trust on the first visit.

This clinic has definitely kids friendly ambience and kind staff. As far as you have in network dental insurance, I'd say very recommendable for a regular cleaning, check in and etc..:) read more

MV Kids Dentists and Braces - Pediatric Dentists Near Me - Mountain View, California

We have been seeing Dr. Yang with our three kids for almost three years. Awesome, friendly, professional and great with kids! Everyone at the office is super attentive. Our kids love checkup visits. Today, on the way home one of our twins asked if they can go there tomorrow again - since preschool is closed due to the pandemic for 11 weeks now! read more

Good job helping kids with their teeth and making them clean and making sure they don't get cavities! I look forward to my visit with the Dr. Great job guys read more

Dr. Yang's office is so amazing. My frightened 6yr old daughter has had to come several times to the dentist in the past to do some dental work...however, everyone in the office is incredibly warm and understanding. My daughter has endured some tough visits with other dentists, so she always hated going to the dentists. At the end of one of her recent appointments, she told me she that wanted to be a dentist just like Dr. Yang. This speaks volumes to the level of care and attention the children receive in this office. They took a terrified little girl, stretched her little mouth to its limits, and yet she walked away realizing they were there to help her and now has a career objective in mind...dentistry, (that and becoming a teacher.) MY DAUGHTER LOVES DR. YANG because she is sweet and gentle. She actually looks forward to her next dental appointments! Her dental assistants make them feel so comfortable and happy. Her office is very child-friendly, with toys, cute beachy decorations, fun contests, and they are always playing a good movie that the children can watch in the chair while getting their teeth cleaned! I LOVE DR. YANG because she is a very good dentist and takes great care of my daughter. She is honest and knows when to "wait and see" instead performing unnecessary procedures. I love her office staff because they provide great customer service. It's easy to make appointments, we are seen promptly, billing matters are accurate, and insurance questions are handled with ease. read more

MV Kids Dentists and Braces - Her eyes are glued to the tv! - Pediatric Dentists Near Me - Mountain View, California

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Got the call from the office after a weekend so I am updating the response, I was told I will get my refund back. The explanation is that the insurance company we uses are quite confusing and not everyone in the office knows the process well. read more

I would not recommend the place. As mentioned in the previous reviews, their billing process is crazy. You need to pay the full amount (like$1000) out of your own pocket and get reimbursed later. The staff and the doctor both promised me that I would get my check within 2 weeks. Then you know what? It took 2+ months, which could be much slower if I hadn't made many calls+ emails to them. As I read other reviews, I realize that indeed, no insurance company wants to be in good relationship with this place. Their clinic could either be out-of -the- network depending upon your insurance or they would do procedures which are definitely not covered. Looking back, everything makes so much sense to me now that why they would ask patients to pay the full amount in advance because they are afraid that once patients find out the ridiculous bill that they shouldn't pay, they might simply refuse to pay it. My insurance is extremely good and my out-of-pocket is always zero for all services received from other places EXCEPT from MV. They charged me over 500 out of pocket bucks for what??? This is California, where there are many options available! To save your sanity, precious time and hard-earned money, I would recommend you to choose somewhere else with good service. I am so satisfied with the current clinic I chose and seeing a dentist is as easy as as a breeze. Once I switched to this one, my out-of-pocket expense is zero and I never need to pay a penny before the service. Please reply to me if you want a referral. read more

There's a reason MV Kids Dentist and Braces is one of the best pediatric dentist offices in the Bay Area. I've never received such amazing service especially from a health care business. Their insurance policy was decently straightforward and with anything I didn't understand, Dr. Nguyen was very patient and was able to clarify. The office was clean and kid-friendly and my children love coming here which is surprising. Dr. Yang is great with the kids too; you can tell she is very passionate about her work. Love it here and will be coming back for a while! read more

6 months later still excellent! Everyone here is very kind and warm and put the kids coming in at ease.

I had my two daughters come in to this dentist because I currently had them with an adult dental office but they did see children. I wanted to try something a little different and bring the girls in to see if this was something they liked. I have to say it really went well, I was greeted first thing upon entering. The atmosphere here is amazing and my girls really love it. The Dr.'s are super friendly and answered all my questions that I had regarding cleaning and braces. Even though it's out of my way because I live in the city it's so worth it! Thank you MV kids dental you made my girls happy. read more

MV Kids Dentists and Braces - We are CAVITY FREE - Pediatric Dentists Near Me - Mountain View, California

We booked appointment for my kid and the last min when they reached clinic they change rules saying that we have to work with insurance to getting reimbursement. This is totally absurd. Try to avoid this place it's lots of headache to deal with insurance when they do something which insurance doesn't cover. Yes all good reviews are because of toys they give to kids and force parents to write good reviews. Please read Aneeq review on google review too. It perfectly a scam. Follow up for response; -------------------------- You guys are not respectful first of all. I exactly remember your receptionist called 7 times to write review for you guys for the toy she offered to my daughter and forced us to give 4 stars even though Dr.Yang was kinda okay. If you argue on this further I will post our call records here. For our first visit we didn't pay anything everything was through insurance and this time your receptionist asked us to pay and told us that we will get check back from insurance company this appeared to be total scam. Again I declined your service today. We came to clinic exactly on appointment time. Why you will charge us cancellation fee? You changed policies when we reached there. You wasted our time. I will report you guys If I see any charge from your clinic. Now, I wonder why no insurance company is in contract with your hospital. Again, I am doing job by warning fellow parents. Please stay away from this clinic. Again you should go and read all your 1 star reviews it clearly tells what insurance scams you are doing read more

Dr. Yang has been our kids dentist for the past several years. She has always been patient and caring towards the kids. The office is clean and bright, decorated with underwater kids theme throughout. And, the kids always enjoyed getting a toy after their treatments! read more

4 stars for the cleaning. My 3yo son had a good experience and was comfortable throughout. The dentist and assistant were friendly and reassuring. They were also pretty efficient and didn't make us wait long which we appreciated One star for the cost. We were charged $500 for a 15-minute cleaning and x-ray of which our insurance (Delta) covered less than $200. I saw the bill and was told "not to worry about it -- insurance will cover it." Not so. Thankfully I can afford to learn my lesson this time. But I won't return because $300 out of pocket after insurance is too much for a regular cleaning. read more

I said it once and I'll say it again, Dr. Tran and the whole staff at MV Kids are awesome! Dr. Tran is very professional and he makes sure to explain every single procedure and step. My daughter had her braces for two years and not once she complained about pain or being uncomfortable, her teeth look great! I am really happy with the results and kore than likely will be back for our second child's orthodontic treatment when the time is right. I definitely recommend this place! read more

MV Kids Dentists and Braces - Before and after! - Pediatric Dentists Near Me - Mountain View, California

Dr. Yang has seen my kids 2 and 3yo about 4 times, she is very sweet, professional and does a thorough job cleaning and advising proper care. My kids are excited to come back! The office staff is very kid friendly and so is the office setting. Beautiful paintings and a nice play area that is clean. I feel my children are getting top class care at MV Kids Dentists! read more

FYI this place will not bill your insurance first for many procedures. I was told today I would have to pay $1380 upfront prior to my daughter having X-rays and her cavity filled. After an awful Interaction with the office staff both on the phone and in person I am searching for a new dentist. This may be a good dentist for a nuerotypical child but for a kid with autism this place is a nightmare. Not only is the amount $1380 it is also $1680 for general anesthetic I understand that my daughter needs the general anesthesia but for the office not even willing to work out a payment plan is absolutely ridiculous I hope that other moms will be treated better in the future read more

Did not like that despite having delta dental, had to pay upfront. Inside the office looks all right but not too many toys or play machines like in previous place i used to take my toddler before we moved. Receptionists r marginally friendly only. Overall, will be looking for another place or driving back to previous dentist in Fremont. Doc was nice and toddler cooperated well. Update: even though paid 250$ upfront, insurance returned only 125$. Very upset have to deal with insurance now. Don't understand where 5 star reviews came from, must be a hoax. Never had to go through above in my previous place in 20 yrs!! . This cancels doc being nice, will NEVER GO BACK there. What a rip off and staff was unfriendly anyway. Save yourself from this nonsense, go someplace else!! read more

Very nice front desk service. The dental office is very clean and beautiful. We were refer from another dentist cause my daughters's cavities. Dr Yang is very professional. She explained everything very understandable and made kid and parents comfortable. My daughter had her fill treatment here. She had her first anesthesia experience here. They did really good. Everything went so well. Highly recommended here! read more

The main dentist here is simply amazing for kids, she knows how to talk their language and make them feel safe. I'm completely in awe of her and the entire set up they have. read more

My kids 4 and 5 love coming here! They are super excited when I tell them it is time to see the dentist. The place is beautiful, and designed to cheer the little ones up. The staff is professional and personal, and I feel that my opinion is heard and we can communicate respectfully. They give excellent reminders of appointments. And all the goodies that the little patients receive.. Highly recommended! read more

It's my sons 3rd time coming here and he LOVES it !! Everytime I tell him we going to the dentist he gets super excited! Dr. Yang it's super nice and friendly my son is super comfortable with her read more

Dr Yang is awesome ! She is very friendly and made my grandson feel so comfortable. He is excited to hear when he has an appointment as the team is so much fun to visit. I am also very pleased with the exams and cleanings. I highly recommend this dental office. They are a great team! read more