Purchased a used Subaru Forester 2014 here in great used conduction. Communication was easy and I…read morewas able to handle all my paperwork in their office instead of driving too the Secretary of State. I took my car for a pre purchase inspection and they found no issues after checking out the car in shop. Looking for a great used Subaru this is the best place! The owner Andrew is very knowledge about Subarus and can answer any of your questions.

Customer service was great, but the quality of the repairs did not meet expectations…read more After picking up my vehicle from an insurance claim, I noticed multiple issues with fitment and finish, along with an unexpected additional charge at pickup that wasn't clearly communicated beforehand. As a result, I've had to go back through insurance to have the work re-evaluated and will be getting the repairs redone elsewhere. I am very disappointed in the quality of work delivered. If you care about your vehicle, or especially if you're a car enthusiast, I would strongly recommend staying clear of this shop and seeking out a more professional and detail-oriented repair facility.

I trust this place with my auto body repairs. They were efficient and spot on and in every detail.read more

This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

Initially had a good experience purchasing a 2016/72K mile/$20k used car from the Grand Rapids…read morelocation. A couple of days after purchase the car needed to be jump started. We got it into Dan Pfeiffer and they replaced the battery free of charge and quickly. This was great service. A couple of days after that and within a week of purchase we discovered some of the window controls do not work. This time when we called Dan Pfeiffer, we were told to "go get it looked at someplace else". We understand that it's "buyer beware" when purchasing a used car but these issues that came up 7 days post-purchase should have been caught in the dealer's inspection. It was sold to us as having everything checked out. I am rating them a 2 because the initial service was good but we are definitely displeased that the window controls don't work on a $20k 2016 used car.

I've recent been using Pfeifer Automotive for my autobody needs. Last year, my truck was in a…read morefender bender and they made the front of the vehicle look like new. This year, I had a nasty scratch on my truck from a mailbox that appeared to jump out behind my truck. The scratch was done professionally with no blemishes. Now for an even more recent misfortune, my wife's SUV engine broke down with a major failure with an internal valve. I was given two options, replace the valve for a lot of money, or spend a little more to replace the engine. This is the worst case scenario when it comes to vehicles and I was experiencing it. So, I decided an engine replacement was the best solution rather than buying a whole new car. I was very impressed with the quality of work done. The engine is so smooth and has not been giving us any issues. And its backed by a warranty. A little piece of mind for the next 3 years! Thank you Pfeifer. If I had to give feedback for improvement is the communication back to the customer regarding any repair time. The vehicle was there for an extensive period of time, but worth the wait to make sure the job was done right.

Rafa got my boyfriends car in for new brakes and rotors quickly had had it completed in less than 2…read morehours. Would highly recommend, honest, friendly service.

They don't deserve 1 star. I had Rafas Auto Repair Shop replace my engine, 1700$. I was still…read morehaving issues with it over heating. Took it back a few more times. Feeling I was taken for a ride by Rafa, when it overheated again, I took it to HD Towing and Recovery, they had to rewire my engine. A couple weeks later, still overheating. Took it back to HD Towing and Recovery, they discovered that Rafa had used zip ties instead of the new motor mounts that came with the new engine I bought to attach a turbo engine. His response, I only warrantee my work for 6 months. I asked for a refund, he said take me to court, so I am. Total of 2300$ I am asking the court for.

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

This is the best body I've been to in 30 years. Brian is…read moresuperb on customer service. I've had 2 different cars done in 2 years and the work was impeccable! Choose this shop for honest, cost effective and high quality work.

Excellent job repairing and painting bumper on my BMW after a Meijer parking lot hit and run…read more Perfect paint match....like it never happened. Competitive price, easy to work with and completed the repair on schedule with no hassle or fuss. Would definitely go back!

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Our van door was not latching properly. I talked to Brain and he was able to look at the van that…read moreday. He was able to address the issue by just lubricating the doors, but also explained next steps if the problem continued. You can tell his passion for fixing vehicles, but also helping others! We will definitely be returning for future services. Thank you again Brain and team!