After considering bids for a dishwasher issue we were having we had Sunny come out and take a look…read morefor us. What drew me to Expert Appliance Services was their stellar rating here and customer satisfaction. Everything was quick and efficient and the problem for now appeared to be minor. I appreciate the effort Sunny took in coming out and helping us. In the future we will definitely come back to the company for when it necessary to help us fix whatever may break next!

Expert Appliance Services is hands down the best appliance tech firm in the DMV area. Honest,…read moreknowledgeable and reliable. I have used them on a number of jobs and they have exceeding expectations every time. Look no further.

The true test of a reliable provider is when something goes wrong. We had what turned out to be a…read moreminor problem with the repair and APPRO was very responsive in getting it straightened out. The key takeaway: you can count on these guys.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Vlad and his colleague were professional and friendly. They wanted to make sure that they could get…read moreour Thermador fixed instead of having to buy a brand new one. Even though it took multiple visits, they eventually got it to work. We appreciate their dedication to get our fridge fixed. They always cleaned up after they left and constantly communicated when they would show up and if they were going to be late.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

I had an issue with my Thermador freezer that won't produce ice, didn't keep food frozen, and won't…read moredispense water. Erik came out and provided pricing for the fixes (replacing most components - the freezer is 10 years old). It took a while for the parts to arrive so the fix did take many weeks, but I'm happy with the results. If this fix can last 10 more years, it'll be well worth it.

Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

Provided s/n and model # via email and described the issue. They showed up with a replacement…read morepart, swapped it out, and all was done quickly and efficiently.

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!

Clovis from Dr.Appliances just fixed my dishwasher which was shorting out and throwing a circuit…read morebreaker. I made the appointment, Clovis arrived on the day/time as promised and he identified the problem. Replacement of the connector was done and the control panel was also ordered and replaced a week later on the day and time as promised. The quality, efficiency, and on time delivery of service and parts was excellent. Cost was reasonable and with no up charges. I highly recommend Dr.Appliance and Clovis who was an absolute pleasure to deal with. A great value.

I will never use them nor would I recommend them to anyone. I contacted them via Yelp messages…read more Knowing exactly what I need to repair the oven part of my gas range. I needed an igniter. So he comes and charges $99. And it would go towards the repair if decided to move forward. He comes and takes about 5-10 minutes and tells me it is the igniter and it would be $347. for total. I already had done my research and know that the part is $35 and I could pickup from a local appliance part store in Montgomery County. Or order directly from Whirlpool for under $50. So when I asked him how much is the part, He said $149. Then I asked him if he had the igniter already or would he have to order it? He said he's prepared & has it in his box. I had then asked him to see what it looked like. That's when he tells me " I cannot show that to you, I have already told you too much information about it." That's when I put an end to it. I will not put up with shady business people, businesses allowing this. I paid the $99. As first agreed and told him to get out of my house. He is an older man that needs to realize that people ( no matter the gender or race of their clients, potential and now-Never). Do not assume that the general public do not research before they reach out to you from online!!!!! The only good thing I will add: The early on communicating about eta arrival. That is the only thing he was good about. And he used my paper towel on the counter, and left the dirty used ones on my counter. The nerve! I would have NO stars, if allowed. So this is the only reason why it has a one. I shouldn't have even paid the $99. In my opinion due to the whole dishonesty. But he was in my house already.

We have worked with RJ appliance twice with our rental property and they are great! Fair pricing…read morefor consultation/evaluation.

Gave me a fair assessment of my dishwasher and honest options. He recommended not repairing but…read morereplace. Cost him a service call but the best answer for me. Thanks.