I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

On time. Great service! Friendly service people. Knowledgeable technicians and would recommend.read more

Didn't even bother to come out to see the job requested and quoted an absurd rate (4x what all…read moreothers quoted) when I asked why they were super rude about it. They had me send a picture of where I wanted an outlet put in instead of looking for themselves. Avoid this business.

Christian was a phenomenal technician who was able to assess and repair an older stovetop at a good…read moreprice. After he evaluated and assessed the issue was able to quickly perform the repair and part sourcing only took a day. When the repair work looked to be a switch as opposed to the radiant, there was no hassle regarding the actual part that needed to be replaced. I will definitely consider Mr Appliance for future repair work, doing so with confidence.

Arrived on time. Professional service. Mike was quick in diagnosis of problem and solutions. I will…read moreuse again.

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

I put in a request 2 weeks in advance for this company to come out and look at my washmachine, the…read moreday that they were supposed to come out they texted me saying it was cancled saying they didn't service this machine. Very confused why I had to wait two weeks for them to tell me that when I gave the model and serial number when setting up the appointment so I called to ask why, letting the guy know I've been waiting two weeks without a washer. He said he doesn't look at the appointments to the day of and that I should go to back to California. Get a life and learn how to do your job.

would give less than 1 star if I could, the guy was not very nice on the phone when I 1st called to…read moremake appointment, charged me $225 to change out a part, gave me a 90 day warranty on part, it lasted less than a week. When I called to tell him that, again he was nasty on the phone, he said he would have to change out a different part and charge me and additional $200 stating that the original part he changed could not possibly be bad, must be something else. Stand behind your 90 day warranty much? NOT

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.