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    My Big Move

    1.0 (1 review)
    Open 7:00 am - 7:00 pm

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    1 year ago

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    DeWayne T.

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    College Hunks Hauling Junk & Moving - Cleveland

    College Hunks Hauling Junk & Moving - Cleveland

    4.0
    (43 reviews)

    Had a simple move from one storage unit to another, but EVERYTHING went perfectly. On time,…read morefriendly, helpful...my guys even took time to figure out the best configuration of shelving units and placed items where I wanted them. Bravo!

    Editing to add that I have called and texted repeatedly over the last few weeks. Every time, "Dan…read moreis on the truck today" and there's no knowing when he'll be done. Call his direct extension? No answer and the mailbox is full. Impossible to communicate with. - December 16, 25. My in-person experience was relatively good - good enough that I was posting about it to family and friends with high recommendation. But the day after the move I went to set up my TV and discovered that the screen was severely cracked, having been (it seems) pinched in the top two corners. The crack spread across the entire top half of the screen. The TV works, but is unusable. I had to buy a new one, which cost me almost $200. I submitted the damage complaint twice and was not even contacted. For a company that calls and emails every day for a week trying to GET my business in the first place, that is particularly gross. As it stands now, I can't imagine ever using or recommending College HUNKS again purely because of the lack of response to my complaints, let alone lack of resolution. If you don't have anything fragile, sure, go ahead. But maybe move the fragile things yourself (my TV was the only fragile thing I did not move myself, and I sorely regret it). I will add that it was a 3.5 hour job that involved moving down from a second floor in a house and then up to a third floor in another house, and the TV was the only thing damaged. It was not packed in a box and the movers assured me they could use their TV bag and it would be fine. It was not fine.

    Sparks Moving & Storage

    Sparks Moving & Storage

    2.0
    (22 reviews)

    I recently hired Sparks Moving for their local moving services to my new home and I couldn't be…read moremore satisfied! This is the 3rd time I have hired them - once in 2014, once in 2016, and recently. Each time has been a pleasant experience and transparent from the first phone call until the job was completed. Of these 3 moves, they have helped me with a 1 bedroom apartment all the way up to a 3000+ sq ft home, all quickly and efficiently. Because it is most fresh in my mind, I'll share my most recent experience here. When I first called for a quote, I spoke with Myron who was upfront, asked a few questions to determine how many men would be most efficient for my move, and provided an hourly rate for both weekdays and weekends. No need to provide him a huge complete inventory listing of everything in my home or a virtual walk thru of my home like other companies require prior to providing a price. This was huge for me - as a busy mom juggling a move for my family, I just don't have the time to video chat for an hour or make a list of every box I need to move in order to get a quote. So - I hired Sparks soon after that phone call - Myron explained that they would call the day before to confirm and already told me what time they would arrive on moving day. The day before our moving day, we had a minor crisis with our new home that required us to postpone moving by 1 week - of course this happened a Sunday when Sparks was closed and I was on their schedule for 7:45am Monday morning! I panicked, leaving them a voicemail and sending an email in hopes they would check their messages before sending the guys out early Monday morning as I had already confirmed with Rob the owner on Saturday. No problem here! In fact Monday morning I spoke with Rob, the owner himself about what happened. He easily rescheduled me and did not give me a hassle or charge me a cancel fee! On our actual moving day, the men showed up, 15 min early and got right to work. They took a tour of our home and everything they would be moving and quickly loaded he truck. They did not take breaks, check phones, but worked quickly and efficiently. They even removed an interior door themselves in order to get larger things thru. When we got to the new house, same thing - quick and efficient. There is zero damage to my family's belongings, and everything arrived in tact. These guys were friendly the entire time, spoke professionally, like friends to each other, and did a great job!! We couldn't be more pleased with their service!

    Shit moving company! Had lots of damage done as well as unexperienced crew resulting in lack of…read moreknowledge/ability of how to move furniture. Do NOT USE if you want your furniture or house in one piece.

    Muscle Mann Movers

    Muscle Mann Movers

    1.0
    (3 reviews)

    We scheduled a move with Muscle Mann (MM) about three weeks before the move. Communication was…read moregreat prior to the moving date: they contacted us one about five days before, and once the day before to confirm the date and time. This, combined with the price, would have warranted a five star review. However, they never showed up. Not only that, but they ignored repeated phone calls on the day of. We ended up having to find other movers at the last minute, which was difficult and expensive. If they had called me even once to say that they would be late or not coming, we could have compensated.

    I used this moving company last year and they were horrible. They showed up in a half broke down…read morelittle truck with things already in the back of it. They also had athere girlfriends in the truck with them. They were very unprofessional and they look unprofessional. My husband had to help them with a lot of things they smelled as if they were drinking before they showed up. They also broke my dryer that was a month old and they never said they broke the knob off my brand new dryer. When I discovered later on I called them and they were so drunk and rude to me they wouldn't let me have there insurance information or anything. They said they would pay for it out of pocket and they never showed back up. My husband then called them and they were so rude and out rate to him as well.. thank God the dryer was still covered under warranty and now we are moving again and I'm looking for movers and came across there name I decided to write this review so know one else goes through what we did..... Rude and unprofessional people

    My Big Move - movers - Updated June 2026

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