Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

I had such a wonderful experience at Hearing Associates of Las Vegas. From the moment I walked in,…read moreGloria greeted me warmly and asked how she could help. I explained that I needed to change the filters and domes on my hearing aids, but I had no idea how to do it myself. Dr. Shelby came out to speak with me, and when I told her that I not only needed them changed but also wanted to learn how to do it, she was incredibly patient and helpful. She took the time to show me exactly what to do, and we changed them together so I would feel comfortable doing it on my own in the future. Both Gloria and Dr. Shelby were so kind, welcoming, and professional. I wasn't even an established patient, yet they took the time to help me and didn't charge me anything for their assistance. It's rare to receive this kind of genuine customer service and kindness. I left feeling very grateful and will definitely be returning when it's time for my next hearing checkup. I highly recommend them!

It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

Shout out to Dr. Megan & Dana from the front desk!! And the other Asian lady working the front desk…read morewho checked my grandpa in! These ladies were so helpful and I could tell they care for their patients! We need more medical professionals like Dr. Megan who cares for her patients and goes the extra mile to make sure all testing is correct. She was so kind and knowledgeable, she made sure we were comfortable during the appointment! 10/10 would recommend HearingLife to anybody, especially if you have Medicaid!

I felt like I was at a timeshare sales pitch more than a doctor's office. They only offered one…read morekind of hearing aid (big red flag) - oticon - and their demo was only the top of the line $5000 version (another red flag), which they pushed to have us buy. I don't even think we actually met with a doctor. Even though I asked if she was, she answered with a question to change the subject and then continued to try and sell the high end hearing aid. I'm disappointed that my doctor sent our referral here. I need to go find an actual audiologist because I didn't find one here.

I am extremely disappointed with my experience at Miracle-Ear…read more I have struggled with severe hearing loss for many years. My hearing was damaged from childhood abuse, and I have had two ear surgeries, one in 1974 when I was 8 years old and another in 1999 when I was 27. Seeking help to hear better again was a very emotional step for me. After my first visit, I was never given the impression that my insurance would be contacted to see if any portion of the hearing aids would be covered. Instead, I started a GoFundMe because I believed I would have to pay thousands of dollars out of pocket. A week before my second appointment, I received a phone call telling me I would be able to try hearing aids for one month risk-free. My daughter and I drove to the appointment expecting exactly that. Instead, the provider told me about the Miracle-Ear Foundation and completely changed the plan. Had I been told this during my first visit, or even during the phone call, I could have avoided making the trip and getting my hopes up. As we were leaving, my daughter reminded him that I had been promised a one-month free trial. His response was dismissive, and I never received an apology for the confusion or inconvenience. It made me feel like my time didn't matter. What hurt even more was that he asked how my GoFundMe was going, which told me he knew about my financial situation and that I had been trying to raise money for hearing aids. It was heartbreaking because I had already shared with many people that I was finally going to get the chance to try hearing aids, only to find out that wasn't happening. I went home in tears. I felt embarrassed, misled, and defeated. Throughout this experience, I felt like the focus was more on selling hearing aids than understanding the desperation of someone who simply wants to hear again. Compassion, communication, and empathy were missing. Even during my first visit, the front desk staff was not welcoming or friendly, which only added to my disappointment. This was my personal experience, and because of it, I will not be returning. I hope Miracle-Ear takes more time to communicate clearly with patients and treats people with the kindness and compassion they deserve.

This guy is a rip off! Returned the device and still waiting for my refund. Receptionist was rude…read moreand not very welcoming. They don't answer their phone and never return calls even after leaving multiple voice messages. Stay clear!

Awesome people at the hearing Center inside of Costco…read more They are very helpful and sent me to have my ears cleaned inside of CVS with a knowledgeable caring person I walked out feeling great now a trip back to Costco for hearing aids

I bought my hearing aids at the N Decatur Blvd, location. They have been great! I had a few…read moreproblems and they took care of them no problem. Very knowledgeable! I have also been help by the other locations in town, same great service! I was recently in Chicago having a problem. They fixed it in 10 minutes, again quick friendly service. Where else can you get that kind of nationwide included service? I am very glad I went to Costco to buy and service my hearing aids!

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.

I've been a patient here for 3+ years. Only good quality care every single visit. Excellent ear…read moreexams, hearing aid ordering and service, and staff. Sandi A. is an outstanding audiologist. She is well qualified, caring, and very easy to work with. Jessica at the front desk is friendly and very accommodating. Beautiful office/facilities. Only good things to say about this business.

I sent this letter to Lone Mountain Audiology and hearing…read more My husband came in today April 22,2025 for a hearing test, but was told he had earwax, and to go to a urgent care to have it removed, when your website clearly states earwax removal is done in house. If this is the case, why then, did you send him elsewhere? His hearing is very bad. Was it simply laziness on your part. Do you even care about your patients? I will be contacting Humana with this complaint about your office. His name is Richard ODonnell.

It was my first time here. I was nervous about my appointment and the medical assistant was very…read moreinformative. She Told me everything step-by-step, and left me feeling calm. The only issue that I had was with the cold air in my ear. This caused severe vertigo which threw me into a panic. It was so bad that I couldn't finish the test. Oh well! I guess I'll just have to try another day

I had mistakenly gone to the wrong location for my follow-up visit to get a hearing aid but they…read morewere extremely accommodating and got me in as soon as they opened at 8:30 a.m. Doctor Groesbeck was welcoming, helpful, and professional. He took a lot of time to explain everything and did a thorough orientation with me of how to use the hearing aid and the app. I just had my follow-up visit and it went wonderfully as well. It is so nice to be able to hear in a restaurant or watching television without the volume way up, and I know my wife and family are going to appreciate this very much like I do.