When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

Doc was ok but Marnie who answers calls is rude, ignores, and doesn't want to work precisely…read more This doctor had stopped taking my mom's insurance. We asked for my mom's previous hearing test to give to a new provider. Marnie said she can't give it to us and my mom needs a new test at a new provider. I called a new provider and they said by law we have the right to my mom's records and test results. I called Marnie and asked for test results emailed to me. I said my email slowly & clearly explaining every letter and Marnie didn't even repeat back to confirm because she wanted to avoid working precisely and doesn't care for mistakes. Marnie said I'll have it in a few minutes. I called back and left a few voicemails over the next hour and a half which as I expected, she ignored. I called from a different phone number and turns out she answered in a minute and then repeated the email and she added a digit that I did not say so she said my mom's record to a different wrong email. This is unacceptable and people's records should be handled cautiously and I said that. She didn't say sorry or care, just tried to immediately hang up. That's the service you'll get if you have to deal with Marnie. I hope they record calls so they can see how she treats people. Only half nice when she wants to say she can't do something like sending results that she by law has to instead of taking 2 minutes to send a test result. Find a different place.

I have had a hearing loss problem my entire life. I tried other brands and it was discovered that I…read morehave a severe allergy to ALL PLASTICS. Thus when I tried wearing other brands of hearing aids I broke out in welts. The other reason I love my lyrics is that when people see you wearing hearing aids they tend to talk slowly or loudly. Plus have to have that yucky goop injected into your ear to make the mold for the other hearing aids is unpleasant feeling too. Then you always have the battery issues. With l Lyrics you don't. They are inserted by an audiologist and you wear them 24/7 when they stop working your audiologist replaces them with a new set and you are once again able to go on about your day. The greatest benefit is that they are not visible

I had sinuses problem for a whole year without knowing it was sinus problems, cant smell or taste,…read moreheadache etc., you name it, it was horrible, cant focus on anything. Went to many doctors and they all diagnosed me with acid reflux and they even did a camera check in my throat and found nothing, cost me $5000 just for wrong diagnosed , thanks to Souther Hill hospital ( completely scam ). Then after checking and couldnt find the problem of acid reflux, the doctor said " call us tomorrow for a follow up". I called the next day and GUESS WHAT?!?! The scammer doctor said " call us back in 3 weeks" , 3 WEEKS?!?! I might as well just die. So I took matter in my own hand and found Dr.Vincent Nalbone after a quick search around the area, called them and they said come in tomorrow so I did. The process of getting in was welcome and easy, the staffs were all lovely and smiley. QUEEN was helpful on taking me inside and get me going with a CT scan then NICOLE came in with a smile and cared about what I concern, showed me the inside or my nose and carefully explained to me whats wrong with my sinuses, compare my scan with a normal person scan and recommended me for a " Nose Synuplasty procedure ". After the procedure with DR. Vincent Nalbone ( thank you DR ) , I went home to rest and beautifully, the office called me 2 days in a row to check if I was ok and said if ai concern about anything please give them a call. From a POV of a patient , I feel warmness in my heart as my nose healing. 2 weeks went by, I could breath normally and could smell everything including " ALL DA NASHTY THANG IN THE WORLD AGAIN " .I went in for a Post-Procedure follow up. Saw QUEEN and NICOLE again, they were lovely and gave me great news on my sinuses after a few checks. I dont understand about all the nasty review about this WONDERFUL PLACE !?! I'd recommend anyone with Ear, Nose , Throat problems to come here and have them fix you.

Hey Nalbone! Heard you're on probation! Too many lawsuits due to your shady practices. I would know…read morebecause you botched me so horribly that I have MRSA that colonized in my nose for the rest of my life and you didn't even do the proper surgery on me for the condition I had. I heard People go into you for ear problems and you offer them balloon sinuplasty. Doing unnecessary surgeries. 6+ complaints to the board from different just this year alone!! you ruined my life. I hope everyone reads this stay away from this guy ! if you need a Dr NASRI he's the best of the town and he's an actual surgeon not a fraud like Nalbone

Came in for an annual hearing screening for work. Carrie got me in quickly and results reported…read morequickly. Thanks!

No complaints here. I was sent here by the VA. I was in and out within an hour. One person was…read moreahead of me. One person was leaving as I came in. The staff are friendly. The place is very clean and neat. They have water and coffee in the lobby area along with a television playing a movie. There's various samples of hearing aids and TTY phones in the lobby area. That's a nice touch, so that people can see some of the offerings.

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

I had an outpatient procedure at this surgery center. I didn't realize it was here in Southwest Las…read moreVegas. The surgery center is conveniently located off of 215 and Sunset. The surgery center is across from Ikea. Upon entering, I signed in and the reception staff helped me right away. This is a good thing as some surgery centers will make you be seated before they get you checked in. Upon being called back, the nurse was very friendly and took my vitals before taking me to a bed to get prepped for the procedure. I then met with the doctor, anesthesiologist and the operating room nurses. I didn't have a long wait time and was there a total of 90 minutes from the time I arrived until the time I was leaving. I'm very pleased with the service that was provided and how friendly the staff was.

I have used this clinic for a few years for nasal problems. It's true it took 3 months to get an…read moreappointment. The care was okay. Surface and minimal. When I returned for Audiology, the atmosphere changed. Dr, Daniel was wonderful. I was then turned over to a "specialist" who would fit my hearing aids and test them. From the outset I was uncomfortable and told her so. I have not been able to use ear buds my whole life. Her answer was trying them. I tried calling about two weeks later and left a message with a real person. She claims she never got the message. Over the course of two weeks, I left four more voice mail messages, and no one ever returned my calls. I even tried email to the office manager, after leaving an irate voice mail. Not sure I can even rate the office staff. They were unresponsive and did not help. However, someone was eating their lunch while speaking to me. I like a good fight as much as the next person, but inattention to a patient who obviously has a problem, goes above and beyond bad office procedure.

I've been a patient here for 3+ years. Only good quality care every single visit. Excellent ear…read moreexams, hearing aid ordering and service, and staff. Sandi A. is an outstanding audiologist. She is well qualified, caring, and very easy to work with. Jessica at the front desk is friendly and very accommodating. Beautiful office/facilities. Only good things to say about this business.

I sent this letter to Lone Mountain Audiology and hearing…read more My husband came in today April 22,2025 for a hearing test, but was told he had earwax, and to go to a urgent care to have it removed, when your website clearly states earwax removal is done in house. If this is the case, why then, did you send him elsewhere? His hearing is very bad. Was it simply laziness on your part. Do you even care about your patients? I will be contacting Humana with this complaint about your office. His name is Richard ODonnell.

I had mistakenly gone to the wrong location for my follow-up visit to get a hearing aid but they…read morewere extremely accommodating and got me in as soon as they opened at 8:30 a.m. Doctor Groesbeck was welcoming, helpful, and professional. He took a lot of time to explain everything and did a thorough orientation with me of how to use the hearing aid and the app. I just had my follow-up visit and it went wonderfully as well. It is so nice to be able to hear in a restaurant or watching television without the volume way up, and I know my wife and family are going to appreciate this very much like I do.

It was my first time here. I was nervous about my appointment and the medical assistant was very…read moreinformative. She Told me everything step-by-step, and left me feeling calm. The only issue that I had was with the cold air in my ear. This caused severe vertigo which threw me into a panic. It was so bad that I couldn't finish the test. Oh well! I guess I'll just have to try another day

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.

my son needs ear tubes. we saw dr. ng on 9/20 (after a long battle of trying to schedule the…read moreappointment) who said we would get a call to schedule since we were high priority. the only surgical scheduler is on medical leave for over 2 weeks!!!! she is behind on scheduling. UPDATE: I was told the scheduler would be back 9/29, but when I called, guess who had called out yet again? why does only one person know how to schedule for surgical!? EDIT: Christie, you stopped responding to my emails! You literally didn't to do anything to help. "Someone will be in contact" is not helping if no one contacts me! Why don't you help me? Why don't you care how your company looks when they refuse to do anything?

Excellent care from Dr. Tian and staff. Dr. Tian addressed my concerns and answered questions…read moreregarding my up coming surgery. Office and exam room were very clean. Parking is plentiful but can get busy depending on the time of day. Highly recommend.