Aarondale is a wonderful community.I toured last week, looking for a place my mother and I was…read morehighly impressed. The salesman Ibn was so kind and patient with us, and the entire staff were also very accommodating.

This is a wonderful community for mom. The staff and residents are caring and supportive of one…read moreanother. Varied activities and events keep mom engaged. The nursing team is consistently attentive and available. So happy mom is here!

Steve is awesome and his staff are so good at helping us manage our difficult elderly relative…read more Highly recommend.

They are the best! I called at 9pm and had someone scheduled for 12 hours later. Super responsive…read moreand able to meet the needs of elder care in a really helpful and supportive way. So grateful for the great service and support!

I would give more stars to this company if I could! My elderly mom had a knee replacement surgery…read morethat ended up being really tough to recover from and things quickly got over my head. I called Brett Sanders at Assisting Hands and he had someone at my house that afternoon to assess my Mom's needs and a caretaker showed up the next morning. Truly wonderful people who treated my Mom like gold! I'm so thankful for everything they did for us! Highly recommend!!!

My wife and I were directed to Assisting Hands by a family friend and we were very pleased. Working…read morewith Brett, Jane, Eileen, and the rest of the team from Assisting Hands was great. One of my greatest concerns, based on interactions with a previous care provider, was lack of effective communication. I brought this up to Brett and his team during our initial meeting and he ensured me there would be plenty of communication. Brett and his team kept my wife and informed of all significant actions, and some not-so-significant actions, and it really put us at ease. Our previous care provider would often send me text messages asking how to do this or that for my mom. Assisting Hands, on the other hand, would provide me with notification when an important event like a doctor's appointment had been completed. I was thoroughly impressed with the genuine care and the professionalism from the management team, and I was equally impressed with the caregiver Assisting Hands provided. As our business relationship with Assisting Hands concluded (mom moved into memory care) I made sure to relay to Brett and his that my wife and I couldn't thank them enough for coming to our rescue when we needed it most. Brett and his team allowed my wife and me some much needed relief. I recommend Brett and Assisting Hands to anyone in Northern Virginia area.

This establishment is great with great staff working for them. We always been treated with respect…read more I recommend this organization to all my friends and family. Thank you

4 minutes agoNEW-Edit As this is a business that does…read moreeverything to encourage positive reviews -ie they continually send messages please review us- I felt it is worth warning people about this company. My father has Alzheimers and was in a memory care unit. The unit required us to hire 24 hour nursing as he was experiencing psychological issues and was going to be transferred to a facility- we spent over $30000 for his care, and because his transfer to the other facility was touch and go based on a number of reasons, we tried to warn them of an ending. We spoke with Charlene and asked how much notice she required and she told us 1 week. At that point we did tell her ok, he will be gone in a week, and he was. My father was discharged a day earlier on Thursday April 29,2021. When I received the billing I noticed we were billed through April 30, using the same caregiver- see the picture. What is odd is we were billed for the same caregiver who apparently sat with him for 24 hours as we were billed for her 8 hours thursday and then another 16 hour shift the following day. Since he was discharged on Thursday afternoon, I just figured they were billing us out for the 7 day notice, which is perfectly reasonable. I called to get copy of all the bills so I can reconcile , and I was suprised to hear from Rochelle in billing that we were being billed yet another week because we did not give notice. We immediately called Charlene who referred us back to Rochelle - Great the person we gave notice to, refers us back to billing. I know elderly care is a big business, and I certainly think people should earn their money. We had no problem with the bill, even billing out the 7th day per our notice- but to send us yet another bill 2 weeks after my father had been discharged seems to be a bit much- On May 10th we received a bill for 4072.50 billing us for 5/1-5/7. My father was discharged on 4/29/21. While we have no problem with the service, we most certainly do have problem with the billing. I write this to caution anyone who signs a contract to do the following- review bills carefully, attempt to avoid the ACH , which might not be possible, and most certainly send your notice in a certified letter so you have proof. This company will use any "gotcha" they can. And remember, companies who solicit reviews, are doing so for a reason. Everything I have posted is true and accurate, and I have the paperwork to back it up. Possible litigation requires you to have your ducks in a row. If anyone reading this has had the same problem with this company, please feel to contact me. Perhaps we can pool resources and stories.

When my mom was rushed to the hospital on 1/2/18, I had no idea how I would care for her, my…read morefamily, and meet the demands of my job. Assisting Hands provided exceptional care while she healed and helped ease my worries. The staff was caring and completely spoiled my mom. I highly recommend them! -CMP

I highly recommend Assisting Hands for any home care needs you may have. My experience has been…read moresuper positive and their caregivers are wonderful, both caring and competent. Since we had a stroke in our family we have had to use a number of home care providers based on the stage of recovery we were in. This company is our favorite. It can be hard to find the right business to provide these type of services but look no farther you have found the best. I think the owner sets the tone because I have found her and her staff to be very willing to address my concerns and make sure that my experience was 5 star.

Highly recommend this service. Compassionate, dependable and very trustworthy. They answer your…read morecall/ text promptly and treat your family member like one of their own.

The CNA has been very patient with our difficult family member, and arrives on time. She tries to…read moreengage. We are grateful!

Homewatch was the perfect place to get the help I needed for my father. I needed help taking care…read moreof my father for a month while he was living with me. I can't tell you how much we loved the help we received. My father has Parkinson's and his mobility is limited. The care giver, whose name is Paulina, was amazing! She came before her scheduled time on each visit and developed such a great relationship with my father. She bathed him, took him for walks, ironed his clothes, made his bed, arranged for his food and had great conversation with him. She was an Angel and having someone like her to care for my father was something I will never forget. Everyone at Homewatch from Tim the owner to all the staff were so kind and understanding and worked with me on any schedule changes or additional needs. I hope to employ their services when my father visits next!

My mother passed tragically in July of Glioblastoma, her illness was a rollercoaster. I am still…read morein contact with the caregivers from Homewatch who were amazing and empathetic people. Again, I highly recommend this company to you.

This is the shadiest company there is out there. The first aide they sent me, did nothing unless…read moreasked but spent time on her cell watching porn. The second one worked awhile then was hospitalized and called that she would be in late, but never showed and never called back. They cheat their employees of their pay, shorting them hours and then never make good on it. But mostly, they would tell my aide to tell me that I owed the insurance copay repeatedly. This problem with this? I had ALWAYS already paid them. I had to get out my bank statements each time and send it with the aide to show them. My concern? What if one of their other patients was not as mentally alert as I was and just went ahead and wrote them ANOTHER check? I definitely would NOT recommend them as a care agency nor for employment.

From the owner: At Home Personal Care Services LLC is committed to providing high quality home healthcare to our…read morecommunity and all of Northern Virginia. We are one of the leading health care providers in our area offering a variety of healthcare services. At Home Personal Care Services LLC is accredited by CHAPS, Community Health Accreditation Program, Inc. Accreditation is a key benchmark for measuring the quality of an organization and a way to measure and organizations management processes and safety practices for patients. Chap accreditation demonstrates that At Home Personal Care Services LLC meets the industry's highest nationally recognized standards. At Home Personal Care Services LLC is licensed by the Commonwealth of Virginia Department of Health and is medicaid certified.

Please be sure to also check out the reviews that are filtered at the bottom by Yelp to get the…read morereal deal on this agency.

If I could give 0 stars for this review I would. However, I had no choice but to give a 1 star…read morereview. This agency has been nothing but headaches... time and time again. There was another review stating about how this "company is all about money" and I could not agree more. They barely pay their nurses the amount each one deserves as I'm sure the office personnel lives very well off instead. If you think they have customer service.... sorry to inform you, they don't. If you get to speak with anyone from the office, all you get is attitude. basically, it's their way or you are pretty much left with no other option. Unfortunately, There isn't honesty or integrity from the agency and if you don't have that from the office, most of the time you receive this from the nurses too. And it's funny to say that most nurses say the office made them lie. Example: one nurse was told to say she had been in contact with someone that had COVID (now remember how this is not even something anyone should joke about especially dealing with the elder) and only lied because she has to work another case. Can you imagine how we as the family felt knowing that our loved one could had been with a nurse who had been in contact with someone with Covid?! Not only our loved one but us ourselves had to all be tested just to find out the office and the nurse had lied to us!! Most nurses (definitely not all) are hard-working people and willing to adapt to the environment while others don't last a day with their new case. Each family is considered a "case". Again most nurses, want to work longer days or OT but this agency sends another nurse to a case they are not familiar with and without training. The agency's logical is completely a joke! Should a nurse willing to work OT, it makes more sense to send the same nurse to the same case they normally work rather then someone who can't be trained. The frustration level dealing with this agency has been less than professional. To the point where they don't even pick up your call (I'm sure they have caller ID) but even so they can't even return your call. Listen, I could keep going and reveal more on how this agency works however, the advice I give to those looking for someone to take care of your love one is to keep looking for another agency. At this point, I have had so much knowledge of what NOT to do that I could one day open up my own agency because the lack of EVERYTHING with this one is a total joke.