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    My Mover

    4.7 (62 reviews)
    Closed 9:00 am - 2:00 pm

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    Reviews With Photos

    Ryan S.

    Moving is stressful enough without lackluster (see: terrible) communication. I had a good friend recommend My Mover and my wife and I had previously had a bad experience with 3 Men Movers so we figured why not give them a try -- especially given all the glowing Yelp reviews. Unfortunately, we weren't so fortunate. As Aaron S. mentions they're almost impossible to contact. I left 2-3 voice mails and sent 2 e-mails before I finally got Jaid on the phone. Nobody ever bothered to return the initial voice mails or respond to the e-mails. After I got off the phone, I was asked to text all of my information. I text all of the information that I'd previously included via e-mail. In return, Jaid sends me a screenshot of a business card. The following day, I confirm and ask for a confirmation e-mail. I'm asked to please send all the information (again) to another e-mail address. I mentioned that I'd already submitted using the form on their website and they follow up with a different e-mail address to send my information too. Red flags abound at this point, but my buddy said they're good and the reviews are good so this experience must be an anomaly. I persisted. I sent all the information on April 5th. Nothing. On April 10th, I send another text and e-mail asking for confirmation. Nothing. This is not very reassuring. At this point, I decide I'll make one more call before going with another company. The following day I'm able to (finally) get someone on the phone who confirms my move and e-mails me a confirmation that includes a picture/infographic of sorts that explains their rates, process, etc. I've included... it's quite a mess. I almost asked for $25 off my move to upgrade that graphic for them in PowerPoint. Our move is finally confirmed. Yay. This is where they shine, right? Sadly, no. The day of the move, we wait until 9:15 (for a 9:00am scheduled move) and nobody has arrived. I call Jaid and he tells me he's not sure what's going on, but he'll call the crew. After about 15 minutes he gets in touch with the crew and evidently they had trouble unloading someone the night before so they went to do that move first instead. No phone call, no e-mail, no head's up... nothing. And they knew it was an issue the night before. At this point, this is completely unacceptable and I'm regretting the decision to go with My Mover. We scheduled the 9am move because we had another event at 3pm (and we we'd done a lot of the work ourselves and knew the move wouldn't take long). I begged for an ETA and after awhile got a response that Jose, the driver/crew leader, would call me in to minutes. After a half hour I hadn't heard a thing (surprise) and asked again. The response is that they'll be after 1pm. Great, now we're definitely missing our afternoon event. It's 11:00am at this point and so we start moving ourselves. At about 12:40pm, we look up and say, "Well they said they would call and let us know when they were on the way, but that seems unlikely so we should go back (to the apt from the house we're moving into)." We arrive at 12:55pm and then, at 1:00pm, with no warning, the moving truck pulls up. Once they finally arrived, they offered an insincere apology and no explanation for the delay. I asked multiple times and was finally told the vague story about the previous night's move. One of the movers had sustained an injury and they did proactively ensure that another team member met them at the location so that we'd have three guys. I very much appreciated this. The move itself went pretty well. The team was very fast and efficient, which did include wrapping all of our furniture. In addition, the guys were friendly and respectful of our furniture. We are missing a couple of pegs from a bookshelf (which happens), but overall, the move itself went pretty seamless. In addition, their hourly price and trip charge are both less expensive than the majority of other local Houston movers that we received estimates from. [SUMMARY]: Despite the fact that movers were quick, efficient, and less expensive than their competitors, the terrible communication was unredeemable. Moving is an inherently stressful experience and it was exacerbated by the utter lack of communication (throughout the whole process) by My Mover. If communication and timeliness doesn't deter you, they've a very capable moving team, but I can't endorse them in any way. - Are they even moving us? - Are they ever going to send confirmation? - Why are they not here on time? - When will they actually show up? [UPDATE 7/7]: Jaid reached out via e-mail to apologize for my experience. He took personal responsibility for the lack of communication, acknowledging that he was formerly a very talented mover and that moving, not business, is his expertise. I have a lot of admiration for people courageous enough to go out on their own and very much appreciate Jaid trying to resolve our lackluster experience. His team *can* move furniture.

    They even mount TVs under hourly rate! I was scared of my brand new walls but they took care of me.
    Devin H.

    Round two. Hired them for a 2 stop move to our new home. Summary. Great workers, excellent service, best price in comparison to others and we shopped a bit. They cleared a 10x30 storage in 37 minutes, including wrapping furniture and sweeping place. Packed up 1.5 bedroom apartment + storage closet from arrival to departure, in 1 hr 42 minutes. This included taking bed apart and wrapping all furniture. Final stop. Unloaded quickly no damage. Turns out they also mount TVs at the same hourly rate. Brought their own tools and put a 55 inch up like we were on MTV Cribs. I'm old I don't know the new show. Guys earned my trust. Jaid is a helluva mover and jeffe. My Mexican father-in law who wants to do everything himself and says "porque pagas"(why do you pay)...said these guys are legit and a value.

    Coming down with the massive entertainment center
    Gladston H.

    They moved my oversized entertainment center...again! This time for the move out. I know who my first call should be to when it was time to relocate. They did my whole house in about 8 hours

    Megan M.

    My Mover did an AMAZING job for me and my roommate! Very fast, efficient and friendly!! I highly recommend to anyone :)

    They shrink wrapped our ikea couch! :) very efficient!!

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    Page 1 of 2

    Ask the Community - My Mover

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    Review Highlights - My Mover

    The crew leader, Jose, and his team, Jason and Edward, showed up on time and immediately started working.

    Mentioned in 6 reviews

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    Miguel and his team of Tomas and Willy did an excellent job. They took care that nothing was…read moredamaged, carefully loading and unloading. They assisted in placing my furniture where I wanted it. my best move ever!

    H-Town Movers exceeded ALL of my expectations! From start to finish, the entire team was…read moreprofessional, punctual, and incredibly efficient. They handled all of my belongings with great care, communicated with me throughout the entire process, and made what could have been a stressful moving day feel easy and organized. Kevin and his team worked hard and were flexible. When my leasing office wasn't open and the freight elevator wasn't accessible, they were able to pivot and adapt quickly. The team had a positive attitude and greeted me with a handshake and a friendly smile first thing this morning. They all went above and beyond to make sure everything was placed exactly where I wanted it. Nothing was damaged, and they treated all of my home, furniture, and belongings with respect. Not to mention, I asked if they would drop of my mattress at my new place down the street from my storage unit (an added extra stop) and they said they would! After the final stop, they closed me out and everything was done in 2 HOURS!! I was shocked. This crew of three guys done in 2 hours packing up my 600 sqft apartment was a great value and money well spent compared to the other quotes I received. If you're looking for a reliable, hardworking moving company, I HIGHLY recommend H-Town Movers. I'll definitely use them again for my next move!

    Man With A Truck Movers and Packers

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    3.4
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    I hired them within 2 weeks of my move-in date and they were able to help. The two men arrived at…read moretheir scheduled time and were careful with my furniture to make sure it didn't get damaged. I paid around $300-$350 for a 2.5 hour move. I believe that was with the 10% discount for booking through Yelp. No bad experience, would recommend!

    There were red flags I ignored and shouldn't have. We called twice and got two different rates…read morewithin the same day. 100/hr cash 120/hr card first rate we received, these rates hiked up to 135 cash 175 card. We did a video call so they can give an estimate, we never received an estimate. The movers came to pack move and unpack. They didn't know they were supposed to be packing/unpacking. I had to call and confirm instead of them. They left my front door wide open and never turned the gate back on so if I hadn't gone back for cleaning supplies my door would've been left open over night. When I told the only guy who spoke English he said "I wasn't the last one out" no apologies just a lazy answer. They never unpacked properly. I started unpacking the kitchen, so they had an idea of where things went. They didn't try, they just unpacked random stuff and threw it in places. Appliances were disassembled which could have easily been put together. My cake stand was in two thrown on the counter top with a box over the glass in an unsafe manner. They said they were scheduled to come back tomorrow and when I called to complain about how the place left they said the job was done and I should've said something before they left. I told them they should leave instead of waiting for me to return after picking up my daughter they told me had to pay. Which understood I'll pay for the day, but the packing job was not done. These are scammers. It's been a long time since I dealt with a business like this but this one beware.

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    I cannot reccomend this moving company enough. We just used ironback movers for a full service move…read morefrom Houston to San Fransisco. I interviewed about 6 moving companies and right away from talking with Abner I felt comfortable. Other moving companies were very persistent, trying to sell me, and seemed dishonest. Abner was very responsive and straight forward but did not contact me again after initial quote until I decided to go with him. He garunteed pick up date and arrival date (and time and was 10 minutes early each time!) which was huge for us as our move had to be very scheduled and other companies quoted us a 2 week interval (or more!) of when our items would be delivered. His crew in Houston arrived and packed our entire apartment, included disassembling basic items. They were extremely professional and efficient. Every item even valuable and breakable items arrived in perfect condition. He met us in San Fransisco 5 days later and him and two others unloaded all our boxes and assembled any dissassembled items. Again very professional and efficient. Iron back movers turned what could have been a very stressful move into 0 stress. Abner was extremely hardworking, professional, and easy to work with as was every member of his team. We hope we can use him for any future moves even though we are no longer in Houston!

    4.5 stars. A friend who moved out of a 4 story town home…read morerecommended iron-back movers so we decided to use them since we were moving out of a 3 story town home. They were very responsive when we inquired (via text) and I liked that they charged per hour based on the number of movers you requested. We scheduled the moving date, signed a contract, and were ready to go! On moving day, the movers arrived promptly and they were so quick in moving everything! within two hours everything had been moved out of our townhome! It took them another hour and a half to move everything to the new place. Very impressed! They also wrapped certain pieces of furniture for us and disassembled as well as assembled others. Cost was reasonable as well. I would say they are more cost efficient compared to other movers we had inquired. Overall we had a good experience with iron/back movers and would use them again for our next move!

    All My Sons Moving & Storage

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    1.5
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    Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

    Updated Review - June 2026…read more I am updating my previous five-star review from August 2025 because my experience on June 19, 2026 was dramatically different. As a widow and parent of a medically fragile daughter, I chose this company specifically because of the excellent service I received last year. This time, the crew worked for approximately five hours with no complaints. The lead driver performed a walkthrough, used my bathroom, and the team packed and loaded belongings without raising any concerns about the condition of the home. Everything changed when it came time to move our stacked washer and dryer unit (329 lbs). Suddenly, the lead driver claimed the apartment was so filthy it was making him sick and they could no longer continue. This was the first time any issue was mentioned. Two days prior, maintenance workers had been in the same apartment and specifically commented on how clean it was. I was left with furniture, beds, and belongings still in the old apartment while the crew stopped for about an hour before disappearing. I had to scramble to figure out what happened to my possessions. Since arriving at the new place, we have also discovered multiple damaged items (couch, end table, broken patio chair, etc.) that were not damaged prior to the move. This experience was incredibly stressful and disappointing. I have no problem leaving glowing feedback when a company performs well -- I did so previously. Unfortunately, this move fell far short of the professional service I expected and paid for. I would not recommend or use this company again. And they still charged me $825 for half a move. --------------- Previous review from August 2025: I cannot say enough nice things about Ethan, Patrick and Chrisean who helped me and my daughter move. We could NOT have done it without them. That's the truth. They were the nicest guys and so efficient. I just unpacked all the china they packed for me and I'm amazed at how quickly they were able to do that and with such care and precision. I will only ever use this company for my moving needs. That's the truth. Services Senior moving, Local moving, Moving-related packing, Oversized-item moving

    My Mover - movers - Updated July 2026

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