40th surprise party bus success thanks to Ultimate Party Bus on Jan 24 2015!…read more I recently booked a trip for 12 adults on the 22 passenger party bus and UPB had the best pricing and best customer service out of the other (8) places that I called for quotes and information in NY and NJ. Keith was very accommodating with being available to answer any questions and not rushing me off the phone (despite calling him multiple times) or making me feel like I was inconveniencing him which is something I experienced with the other vendors. He also gave me some advice while I was investigating options and said that it's best to pay for a portion of the bus on the day of the actual event so you in fact get the vehicle you contracted for. This was great advice as another company I was considering in November ended up selling their party buses in early January and they started only offering corporate front-facing seats on their buses with seat-belts which they tried to sell me instead "because they are safer". Luckily, I didn't sign a contract with them that far in advance. It does seem like the inventory of buses at some of these vendors tends to turn over quickly so that might be a concern to verify before you sign up for a specific vehicle. Anyway, despite that place offering better pricing since this was for a 40th birthday party a corporate type of bus was not the scene I was after, so luckily when I called Keith back to make my decision final of going with UPB he still had the smaller party bus with the restroom available and was able to refer me to his winter promotion which is buy 7 hours get 1 free on his website. He also explained how tip, tolls, tax are all included and the cleaning process for his vehicles which was another concern because (having learned the hard way being a guest of other party buses) some buses do not regularly clean their bus bathrooms or buses which can be gross. I had inquired about tips during my research process and Keith seems to pay his drivers in the most fair manner as he offers them a salary and they are ok with a fair tip at the end of the night. There were no hidden fees day so I appreciated all of the upfront details. Also, due to inclement weather, we might have had to cancel the event and when I called Keith in advance to discuss our options he was more then willing to accommodate us with rescheduling without penalty or loss of my deposit. We also needed a few extra hours that we wound up paying in cash. I also appreciated him being flexible, honest and for all his help! His wife (Katie) coordinated the deposit, contract and final credit card payment and worked closely with Keith to confirm the details of our arrangements. She also provided the driver with the detailed hour by hour plan of stops during our trip so he knew the timing of my plans in advance and could keep us on track with the nights activities or let me know when we were off schedule. I highly recommend Keith & Katie from UPB for any of your party bus needs. So here are the cons which were minor inconveniences: 1) the party bus was smaller then expected; luckily our group was only 10/12 people because we had several guests that were on the larger side (Plus puffy winter coats added to size constraints) and I do not believe that any more then 12 would have fit comfortably. Keith did warn me that the number was based on "average" sized people and that for larger guest you should count them as an extra body. I took this into consideration but since we had half the recommended number I didn't give it too much thought however after getting in the bus I was really surprised how we truly filled the space. You might want to do a site inspection (which Keith is more than willing to accommodate) if you are using this for an adult-only event. I could see 20 prom kids squeezing in but not more then 12 large adults (comfortably) in our case. (2) I learned a few minutes before the actual "40th surprise" portion of the event that you were not allowed to spray silly string on the bus or you'd be forced to pay an excessive cleaning fee so that was disappointing (and my bad and I should have clarified in advance.) 3) while we were at the restaurant someone left something on the bus and when they went to check the bus, the bus driver had stepped away and locked the vehicle so it took a few minutes to track him down. Our bus driver was awesome regardless of this fact since he had given me his cell phone # to contact him and since he had to graciously deal with drunken antics and craziness without complaint or annoyance. Again, these were minor in the grand scheme of things so I still highly recommend them but I wanted to provide you with all the information. Beware of companies that don't include the tolls and say their tips are included but really aren't! These drivers need to make a fair living too. Overall Ultimate Party Bus is family owned and operated and I highly support businesses that operate according to their ethics

The absolute worst experience I have ever had. The bus was to pick us up at 10 and he was on time,…read morethe driver seemed cool and we like him. We are about 30 min away from the city normal drive, so by bus we figured an hour tops. We left around 1015 and somehow did not make it to our destination until 130am... The driver went to the complete opposite side of the city near Coney Island and then brought us to another wrong place again!! By the time we got to the club/event we were planning on we decided to not go in because we had 30 min until we had to get back on the bus. So we paid all this money to get to a slice of pizza and get back on the bus... But wait it gets worse... After arriving back to the bus (around 15-18 of us), the driver states his TV is broken and a piece of plastic is broken that holds cups and he is demanding we pay $1500. Keep in mind this piece of plastic looks like it has been glued on 10 times before as it breaks often and they are probably scamming hundreds of dollars for this from others. We also flipped a switch on the control board and magically the TV worked fine (sounds like another scam). After talking on the phone to the owner and coming to an agreement of $300 in damages, we got on the bus and would head back to where we got picked up. Upon arriving at our destination their is about 7 cops along with the owner on the company waiting for us. They called the cops on us for the damage after we agreed to pay $300 and the cops told us that the driver said we threatened him?!?! News to us as none of this happened!!! This is some lies they told the police to aid them in their phony investigation. The cops agreed that the damage was not worth even $100 but we settled on $300 prior. The owner is a liar and a thief. Steer clear of this company. WORST EXPERIENCE OF MY LIFE!

Used this on my wedding. The driver was there on time and communicated to us that he arrived. The…read moresprinter was spacious, clean, and had water which I appreciated. It was reasonably priced. We got there on time and safely.

We just had our daughter's wedding this past weekend. I just wanted to say what a wonderful job…read moreall of the drivers did. So on time and professional. The limo and buses themselves were great. We had a 14 person SUV limo, 31 person Shuttle bus and a 55 person Motor Coach. They all made multiple trips to and from the hotel and the venue before and after the event. The texts and email updates with ETAs etc.. was very much appreciated. This was my 1 big job! Other than running errands and little thinks like making cookie boxes, stuffing guest bags, putting signs in frames etc... so I wanted this to go perfect and it did. I guess you can tell from my review that we loved BBZ Limo and would very much recommend you hiring them for your next event as well.

We had the wonderful experience of using BlackCrest Transports numerous times during our trip to…read moreNYC. The vehicles were in amazing shape and so very clean. The driver was always on time, even early. He worked with us to find the best routes and plan for our drop off and pick up. We'd use them again in a heartbeat! Thanks!

Responsive and affordable!!! We had a fantastic experience with this transportation service! They…read morewere right on time, and the communication throughout was courteous, professional, and respectful. We arrived at our destination early, and they went out of their way to accommodate us by allowing our group to wait comfortably in the vehicle, which we really appreciated. The car was clean, spacious, and very comfortable for our group of 8. Overall, reliable service with great customer care -- highly recommend!

Amazing service. Geri was a great driver and very kind. Car was clean and spacious. Very…read moreprofessional service and will definitely be a repeat customer. Thanks for the safe journey to NYC for the day!!

Used this company's party bus last month for a bachelorette party. It went really well, the driver…read morewas actually 5 min early, and got us to midtown earlier than expected . And the cost for this service was a lot more reasonable than competitors.

I have used Willie on 3 previous occasions. I am sorry I have not written a review sooner. I used…read moreWillie for the first time in June of 2014 to transport 12 people to an event in his Mercedes Benz Sprinter Van. I found Willie using a website called Thumbtack and use him on the next 2 occasions through that site as well. He had the lowest quote each time. I utilized his Sprinter Van once again Jan 2015 to transport 12 people to a birthday party from Manhattan to White Plains. I most recently used Willie to provide transportation to and from Manhattan to JFK airport in a Cadillac Escalade. On all occasions the vehicles provided have been brand new & spotless, drivers absolutely professional and accommodated special requests without any additional fee requests. I have dealt with Willie via phone, text and email leading up to utilizing his services and his communication skills are second to none. Once again he was the cheapest provider while providing a high end service. Prior to using his service Willie emailed me an exact quote including a breakdown of tolls and taxes. I also opted to have the drivers tip included as well. Great job Willie!!!!

A huge disappointment. We had a reservation for an hour ride and less than 24 hours before, they…read moresaid there were no more limos available. To keep our booking, they charged $370 more. I spoke on the phone with Lauren and they did nothing to try and resolve the matter. Mind you, the price surge happened within a 15 minute text conversation. Very unprofessional and they don't even have a manager or supervisor to fix issues. I DO NOT RECOMMEND!!

Great service. The car was spotless. Our driver Joe was awesome. We felt comfortable sending our 16…read moreyear old daughter and her friends with him he navigated the city safely kept us informed of any concerns. Would definitely rent again for our next special event.

Empire Limousine did a great job - great for families travelling with children as they provide car…read moreseats and spacious cars. Will definitely use them again!

I ordered a SUV for pickup. The guy is wearing street clothes and not waiting for us curbside…read more It's better to just take Uber. I WILL NEVER USE THIS SERVICE AGAIN!

When my original plans to get a ride home from Newark Airport fell through, I had to make…read more alternative plans - and do this from Ireland before boarding my afternoon flight. I made an inquiry that was delivered to 5 car services super early AM in the US. I heard from 2 and chose Epic Lux. Ralphy was great - responded promptly with a fair price for what I i needed. He picked me up in a pristine Escalade fully stocked with drinks and snacks, and I started to feel at home before I even arrived. Epic Lux provides all kinds of transportation, from concert drop-offs and pick-ups to corporate event transportation and much more. Ralphy makes it a point to meet new customers personally and has customers who have used him for years. I can see why. I highly recommend Ralphy and Epic Lux, and I'll use him again for sure.