Stayed here on a whim on a Thursday in February ~ I'm so glad I did…read more I am an In-Home Supportive Services Provider (IHSS) in California, USA. I was traveling with a client of mine who has very occasional seizures, and early on in our first morning here he had one while alone in the shower. Luckily, this hotel is sandwiched between lots of different hotels and restaurants, but more importantly, between the fabulous Shasta Regional Medical Center the proximate Redding Fire House. First Responders were on site in about ten minutes (which felt like an hour) and transpo went smoothly despite there being no elevator and us being on the second floor (the staircase has a landing and everything). Now, this is all well and good, and relatively standard if I may be so bold, but I'm here to say that the staff at the Americana went way above and beyond the call of duty. Housekeeping was in the next room when he collapsed. When I saw the severity of the situation I-in a relative panic, ran over to nearby staff to ask for help. This incredible woman, Darby, was the perfect person to help (second only to an actual first responder, RN or doctor). After calming the situation down with nothing but grace, she explained a little bit of her own history with seizures and what it meant to her to be able to help us in any way. Darby supported my client and I both physically and emotionally while he came out of his seizure and fell into a deep sleep, thank God, and she even stayed with me for a few minutes after he had been loaded into the ambulance. She and her boss, the manager Heather, and another lovely woman from the Americana whose name I never caught, were so supportive, kind and patient with me while I tried my best to help the PMs gather the information they needed about my client. I'd imagine some people had to check in or out a bit late because of us, sorry! But I couldn't be bothered by other guests after how helpful the staff was. PS . He was cared for in the nearby SRMC, a great hospital about two blocks away. He is now home and in stable condition. TL,DR Staff came in clutch for IHSS worker when senior client had a seizure in the shower - Housekeeper & management absolutely rock The local hospital is excellent!!

PROS Right off the freeway - easy access…read moreReasonably priced Sparkling clean Bed and bedding comfy Free waters, coffee pods, granola bars, dog treats Matteo - front desk was so friendly and helpful Awesome water pressure Good wifi 0.1 mile to an amazing restaurant, Pipeline Dog friendly CONS loud - road noise, people noise, stair noise, upstairs noise Surrounding immediate areas with lots of garbage and trash Limited area to walk dog - I never did find the turf area they had for pets If you like TV, limited cable Overall - we would definitely stay again given the location, cost, cleanliness of the room and friendly staff Definitely hit the pipeline up for dinner!

The breakfast is yum! The staff is nice. The room is very nice and clean. A load of free stuff . Tv…read more,2 beds , and a notebook

The front desk staff were friendly, no issues there. When we made it to the room, we heard two dogs…read morebarking pretty aggressively next door. Thankfully they quit barking! The rooms could use a remodel, the tub was worn and windows had something black inside (not mold, maybe failing seal?) We were itching a lot the next morning, not sure if they let dogs stay in every room or if it was the laundry detergent they use. The next time we are in Redding, we will find somewhere else to stay.

The bad first, the prices for this Sheraton are way too high for what you get…read more Now, the good. The staff is wonderful and very nice. Our room was ready on time and we liked the room. It was not large and should have been for the price. But it was super clean and very comfortable. Redding does not have a lot of choices and I think the Sheraton knows this and if you don't want to be in a 2 star hotel, you have little choice. The pool was great and it was a hot day so we used it. They have a 24 hour business center which is fine and I needed it. The eatery is just fine, not great. But you will find something you want. This silliness about no one use straws drives me nuts. I actually use a straw so get me one. They have valet or self parking for a fee. They have one nice bar and that is all one needs. I would not stay here for days, but for a couple of days it was fine, just too much money. The outside is super pretty and the lobby is great. I think this place is new and that is great.

I booked an accessible room. I got a room with a tub. Thanks Sheraton! No ADA compliance here.read more

Check in process was quick and easy. There are 4 floors to this hotel. Receptionist was friendly…read moreand welcoming. Our room was very spacious. The room included sofa, work station, kitchen. The room was clean enough. AC worked pretty well. They gave plenty of towels, which was a first for ms since we were only staying for a night. Bathroom counter was pretty small. Complimentary breakfast is always a plus. Hot food, breads, cereals, juices, milk, coffee, etc. Parking is free. Ample parking spots.

Do not have curious toddlers here. The hotel doesn't care about their safety or if they are left…read morebleeding and needing stitches. This exposed oven edge led to my toddler sustaining an injury to his finger that required stitches. The hotel manager doesn't find this concerning and neither does his insurance company. The oven wasn't on. It is at knee height with no way to lock it. I had my back turned for a split second to pack up a diaper bag and turned around to my son's hand stuck in the oven bleeding. The manager didn't even offer an apology and we have a $2k medical bill. We were in town for an annual sporting event for our other child. The team stays here and I'll be doing my best to ensure other families stay elsewhere next year. The room also smelled like pee but I was willing to overlook that before the injury.

Robin checked me in - she was friendly and informative. She gave me a warm welcome which was…read moreawesome after a long drive from Sacramento. This location is honestly perfect. There's a chevron within walking distance and across the street had various of restaurants, Starbucks and fast food places like chick fil a and McDonald's. The free way is a light away and what's even better is a walking trail behind the hotel that has a river. You can hear footsteps in the hallway even if you're a light walker, but I was able to get a room on the end. The only thing that sucked about my room on 240 was the construction next to my room at started at 9am. Check out is 12pm. I was trying to snooze in but couldn't because of the noise.

Great breakfast and clean hotel. It has an added plus of having large spaces for RVs and trailers…read more I would recommend if you are passing through Redding.

A low-key hotel that's not terribly refined but still well-run and appealing. Check-in was a…read morebreeze, with friendly staff, and our rooms were a good size (a suite) with comfy beds. Our room was split into two parts, one set up with a bed and TV, and the other serving as a seating area with a couch, TV and chair. Very nice. Fridge and microwave included and the shower was nice and hot. Free breakfast really hit the spot too -- it was freshly prepared and served hot --- and the fitness room, while basic, had all the essentials. The pool was heated and there's a nice hot tub to hang out in, and bonus points for there being a gas station right down the street and easy freeway access. The property is a bit dated but it served us well for a one night stay.

Checked in for work tonight. First impression: Big, clean rooms that could use way more light…read more Niceties like a free drink with check in and breakfast. A bit of a weird layout with the elevators. If I had to come again for work I would only stay on the top floor because (and here's where I took off a star): I'm on the second floor and I can hear the person walking back and forth on the floor above me and the person's tv and conversations next to me. I can also hear water through the walls. That's not a restful experience! In the morning, through my front door I could hear someone's blowing their hair dry from across the hall! It was so clear I thought it was housekeeping running the vacuum. And seriously, is the person above me trying to get their steps in or what? They haven't stopped for a hour!

I know it's rare to give a hotel a 5-star rating, but this one truly deserves it. I've been staying…read morehere every other week for the past seven months for work, and Tess at the front desk has made my stays beyond amazing. Being away from home so often can be rough, but every time I walk in I'm greeted like family. That kind of warmth and kindness really makes a difference when you're traveling for work. It may sound silly, but those small moments of feeling welcomed make my couple-day stays so much better. Tess consistently goes above and beyond, and it doesn't go unnoticed. The hotel itself is great, but the people -- especially Tess -- are what make this place special.

If you have any problems with mobility, DON'T STAY HERE!!! They have one accessible room with a…read morequeen bed. The room we got was a piece of s##t. I had to go sideways with my walker just to get to the bathroom. The room was very old. I am finding that Best Western does not take Senior Citizens into account. Handicapped are totally out. So, guess where I will never stay again

We had two stays here during a recent road trip. Once on the way north, and the other while going…read morehome southbound. This hotel is north of the city away from shopping and restaurants in the main part of Redding. The parking lot is shared with the Fairfield By Marriott. After reading reviews of both properties, my wife choose the Home 2 Suites. Check in was a little slow both times as there is only one employee working the front. But, they did their job as best they could. No upgrades to a larger room as I don't have status. We were given a room with 2 queens, exactly as we reserved. The room had a nice sofa, seating area and a large screen tv. Bathroom was large size and had soap, shampoo, conditioner and lotion from Zero. They have a gym on the first floor with stationary bikes and treadmill for cardio. Dumbbells and a weight machine are available if you need to lift weights. A laundry room is part of the gym. The gym was adequate, though a little strange to have people in there waiting for the washing machine or dryer. It's a good hotel to stop at after a long drive north. They gave me everything I needed for a good nights sleep.

Great secluded location right off the freeway. Room was fairly clean 8/10. Bed and pillows were…read morecomfortable and front staff that checked me in was kind. Breakfast was smaller than expected with limited options compared to other Hilton locations. There were no bacon, sausage, boiled eggs, scrambled eggs - the usual protein meats, which was disappointing. Parking is limited in the front, but there is more parking towards the back of the building. Parking and breakfast are covered with the cost of the room which is a huge plus. Bottle waters were not offered to me upon check in, nor at in room like most Hilton hotels even though I'm a Hilton member, so you'll have to ask them directly to get it complimentary as long as you're silver, gold or diamond status. I will stay here again compared to the Hilton garden a few miles south of them, even though that location is closer to restaurants, stores, gas station and Win River casino, just because of the nicer room, kitchen, and complimentary breakfast.

I stayed at the Holiday Inn Express in Redding for my job. It was clean and comfortable. Staff was…read moregreat and the lady that was running the breakfast area was awesome and very helpful. The breakfast was great.

Quiet clean room. Convenient access off of the freeway. It's at the far north end of town…read more Excellent breakfast!

Fabulous place to stay! Clean, cool (during summer months) and congenial. Breakfast was five stars…read moretoo. Staying here enhanced our trip. Janelle and Kendall were fantastic hosts. We will return if life calls us back to this vicinity. Plenty of dining options within walking distance. Off street parking too. Don't second guess yourself. This is place is worth it. Much nicer than staying at a generic hotel.

I stayed here in lieu of other hotels in the area since I would be attending a wedding in Redding…read more Needless to say, Yelp did not steer me wrong again! I was so happy with my bed and breakfast experience that I definitely will trust my fellow reviewers in the future. First, Janelle was super accommodating and let me check in early because I would be attending the wedding and needed to get ready. She followed up with me on text message as to my arrival time to make sure that she would be there to greet me. When I walked in, I noticed my phone number was coded to the key pad entrance to the B&B. So cool! Janelle was there to greet me and give me an envelope with my key and instructions. I went up with her to the bedroom and needless to say, was so impressed with her style and quality that she brings to her B&B. The room seemed to be flawless in the way that she spent time picking out pictures and linens. The linens were even washed in a very nice fabric softener and didn't have that normal "hotel" smell. I was able to get the Sun Dial Room, and even though it was the most expensive, it was definitely worth every penny. There was a fresh, large bottle of water in the room with chocolates. I had free wifi and a nice flat screen TV. A jacuzzi tub. And oh, did I mention.. the best, most comfortable bed that I never wanted to leave? Top it off.. breakfast in the morning makes me giddy just thinking about it. I had french toast, a vegetable frittata, potatoes, chicken/apple sausage, fresh juice and coffee. Janelle served breakfast promptly at 8:30 and I was definitely there with bells on. Everything was served family style and while eating breakfast you are able to enjoy the company of other guests, which makes breakfast that much more entertaining. For a few bucks more, stay at this bed and breakfast. Completely avoid the Howard Johnson or other chain hotel. You will not be disappointed.