Not once but twice today were we given the wrong parts Back for a third time tomorrow Not…read morehappy

I had an excellent experience today at this location. I had to run in on my lunch break for…read morewindshield wipers, and the woman that helped me select the wipers for my car helped with my transaction within 5 minutes. I stick at changing them so she went out to switch them for me, and she also had a little trouble with them. She ran inside and got a guy from the store to do them. The whole experience was less than 15 minutes from purchase to installation and I was on my way! Total cost, 26 dollars. I will definitely be back!

Car dealerships are still receiving a bad reputation with all the gimmicks still being used to get…read morecustomers in the door. Excellent experience at Valenti in Mystic-from the sales to financing. They have a great inventory of new and used vehicles. You can pretty much park and shop several major brands without a hassle.

Selfish organization. I have a low milage 2007Toyota Solara that was in very good shape. One of…read moretheir body shop employees hit me in a parking lot at a local High School. Their insurance company gave me a lowball quote by quoting the hourly rate way to low so it was under the "totaled" amount. The body shop at Bob Valenti charged more than the insurance quote so they wouldn't fix it at the rate their insurance company gave. Would have been right if they worked out a deal to fix the car with what insurance gave me. Just reflects on what kind of business they run.

BEWARE I sent my generator in three months ago because it wouldn't start. Three storms later, !…read morestill don't have it back and they refuse to respond to my phone calls. I must've called six times and got no response. The last time I called I told him that I wanted it back and I would find someone else to work on it. Three days after that, he sends me an invoice for over $500, yet I have still not received the generator. I paid $700 for this generator 8 years ago and he expects me to give him $500 without even speaking to me about anything for the last three months, and not even return returning my phone calls. He should have given me the option to either spend that kind of money on this generator or not. This used to be a good company but it is not anymore. they're communication is not existent, and very unprofessional practices.

This company is GREAT! I have an older full sized snow thrower with low hours of use. It came…read morewith an option to convert to electric start, but because of its age, I figured the parts would be obsolete. I stopped by Stonington Power Equipment in hopes they could upgrade my almost antique snow thrower. They never tried to sell me a new unit. After hearing my tale of woe, I was told that they could do the job. In less than a week they called before arriving, picked up the unit, did the work and delivered it back with the new starter complete. Works like a charm! The cost to do the work was incredibly reasonable and pickup / delivery was free. The staff are most pleasant and accommodating. I would highly recommend this business!

I had Gonzos make a branded table runner for my business and they were great to work with and way…read moremore affordable than an online print shop.

Great to do business with, great communication and prompt service. I had Gonzo do my tint on my…read morecar. They cleaned the windows with clay and applied my tint perfectly. He has many options for tint and he was able to answer all of my questions about the tint before installation. I paid $300 for all of the windows, except for the windshield.

Shane's is top notch in customer service and repairs. We have 2013 Explorer and a 2007 Jeep. With…read moreolder vehicles, things go wrong and need more TLC. Shane's goes above and beyond keeping our vehicles up and running. We are so happy we found a shop to feel comfortable with working on our cars!. Thanks to all his crew for taking care of us!

All my ladies out there - this is a reliable place to bring your car! In five years never have I…read morefelt like I was given bad information or a bad price. Never have felt like I've been upsold. Shane is super knowledgeable and responsive.

Josh is fantastic. Turned my six year old car into a brand new car! Looked fantastic inside and…read moreout. Price was extremely fair. I'll be back again for sure and highly recommend.

Poor quality detailing and horrible customer service…read more My car was scheduled for an interior and exterior detailing. The seat track mechanisms, between the seats, door pillars, trunk locking mechanism, and gas cap area were not touched. There is also some lovely overspray from the tirewet in my wheel wells (but don't worry, J says that eventually it will wear off), so they couldn't even bother to wipe up their product or clean the wheel wells. The trunk floor still has dust and hair, suggesting it wasn't even vacuumed. The roof of my car has black spots that I could clean off with a little spit on my thumb. The instrument cluster is covered with spots, there's a yellow crumb in my radio controls, and the windows were covered in streaks. Additionally, there was a small square of glue on my rear bumper from a parking sticker I removed. It was still there when I picked up my car. When I got my car home, I was able to easily remove the glue mark with some goo-gone and cleaned my windows (I can't believe I had to clean my car after I PAID for a detailing job). I realized that what I thought was a streak in my windshield was actually a scratch and several chips. I've since contacted my insurance to get that replaced -- thanks J!! Now, unfortunately, my belt tensioner broke on my way from New York to J's shop, so I had to get my car towed after being detailed. I noticed several of the imperfections in the "detailing" job (e.g. the wheel well overspray, spots on my roof, streaky windows, and that my radio had been messed with) when I was loading my car onto the tow dolly, but was more concerned with getting my car to the shop before they closed. Additionally, J couldn't be bothered to wait for his customers to show up before leaving for the day (I arrived at 3:30PM), and he left the keys in my car in his parking lot), so I didn't even have an opportunity to inspect the car and get my money back. When I messaged J to complain about the poor job, he offered to come to me to fix it. He even said that he would give me a full refund if he saw the damage to my windshield and radio (despite insisting that there was no way he broke these things). I offered to accept a half refund and to send him pictures so that he wouldn't have to take a 2 hour trip to my place, but he insisted that he wanted to come. I gave him an address, expecting that he would keep his word, and he then came up with a million excuses as to how it wasn't him, how he PERSONALLY cleaned all of the parts of my car that I say are still dirty, and is now ignoring all of my messages. I did not want to post here as I know that it's tough to be a small business owner, but J does not deserve your money. I think I understand now why he was the only detailing place that could get my car in the same week that I contacted him, while every other reputable business was booking 3 weeks out. Next time I will gladly sit on a waitlist, and you should too. TLDR; J's "personal" detailing of your car may NOT include seat track mechanisms, windows, gas cap area, door jambs, wheel wells, roof, bumper, between your seats, or the instrument panel! He also may scratch your windshield and break your speaker system.

What started as a simple car inspection became brakes and annual maintenance. They did a great job…read moreof walking me through my car's needs and were able to get the work done over a couple of days, no waiting. Very thorough, very knowledgeable, very professional, reasonably priced. They guarenteed all of their work -- I'll definitely be going back for my annual car needs.

My mechanic who I had for years retired and forwarded all his calls to Auto Solutions so I knew…read morethey had to be good. Brake job a couple of years ago and then this week had to have my car towed due to a bad starter. Service was prompt and reasonably priced. Thank you

Went in with a basically new vehicle for inspection(forced by the state). Instead of just…read moreinspecting it and putting a sticker on it they sliced one of my wiper blades and replaced them with a very expensive pair from their shop. They did not call me about this or tell me about this they just did it and put it on the bill. When they did call me all they said was the trucks all set and I went to pick it up. This is a classic garage scam move to attempt to make a few extra bucks on inspection. I thought Northups was better than this but I guess I was wrong. Most people just go along with this scam and pay it to keep the peace. I did not. If you are going there for inspection, make sure you check your vehicle thoroughly before you bring it there. I won't be doing ANY business there ever again.

Tammy and her incredible team recently gave me superb treatment and service at one of the most…read morestressful times I could possibly imagine. Much respect and gratitude to all of you for your service and most of all kindness that you extended to me and Duke (Kula), Arnie Flaig's amazing dog. May Arnie Rest in Eternal Peace. Thank you.