Honest shop and great communication. Will come back here for any vehicle needs. Upfront about…read moreestimates/costs and got me in right away to see what was wrong with the car. Thanks again. Much appreciated.

Once again Pat shows his lack of professionalism. I am not trying to "ruin" anyone's business. The…read morepurpose of Yelp is to help other consumers evaluate businesses!!! I have stated the truth!! You CANNOT legally charge a transaction fee on a DEBIT CARD!! If the charge were for more than $44, we would be in court, trust me! I don't really care about what "other mechanics or auto shops do", I care about the law, and what is fair to consumers. People, choose who to believe. Here is the law it is called the Durbin Amendment to the Dodd-Frank Act. Got to be careful, Pat, I have have many friends who are lawyers!! People GOOGLE it yourself! ------------------------------------------------------------------------------ A California auto mechanic cannot legally charge a fee for using a debit card, as this is prohibited by federal law and card network rules. While a mechanic may offer a discount for cash or debit payments, they are not allowed to add a surcharge to debit card transactions, even if the card is processed with a signature. Federal Law: The Durbin Amendment to the Dodd-Frank Act makes it illegal for merchants to charge a surcharge for any debit card transaction nationwide. ------------------------------------------------------------------------------------------------

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

I mean, Serj and James are top notch and they saved me thousands literally. If u need Hybrid or AC…read moreservice, these are the guys you take it to!!! Thank you so much!!! This is my 3rd different car I've taken and they always solve the problem!

This review is to express my frustration with the service I received at this shop . My visit,…read morewhich I had hoped would address my vehicle's persistent issues, turned out to be a disappointing and costly experience. Initially, I brought my car to the clinic due to a recurring engine issue that I believed could be easily resolved. After a lengthy assessment, I was charged over $400 dollars for what I was assured would be a comprehensive fix. However, despite the assurances of the staff that the issue had been resolved, I continued to experience the same problem almost immediately after leaving the shop. It almost seems that all they were doing was just resetting my car so that the engine light would go away. After driving my car for about 50 miles the engine light came on AGAIN!!! I returned to the shop seeking clarification and a potential remedy, only to be met with a dismissive attitude and further charges for services that I believed should have been included in the initial repair. The lack of effective communication and customer care was disheartening, amplifying my dissatisfaction with the overall service. And the 2nd time I was charged $477 dollars for the mechanic to simply change the "THERMOSTAT HOUSING" I honestly think this amount is way too much not only do I feel like I was taking advantage, but these people are just dishonest and unprofessional. In conclusion, I cannot recommend 360Auto Clinic based on my experience. I left not only with an unresolved issue but also with a sense of having overpaid for inadequate services. I encourage potential customers to consider other options. In conclusion, if your car is having engine or transmission issues, just take it somewhere else where they will actually fix the problem. This people here don't have any experience when it comes to that issue. Don't waste your money..

My car looks great, they are very detailed and I am very happy with their work. Have already…read morerecommended them to a friend. Thank you!

Talked to Matthew initially on the phone who was professional, highly knowledgeable, and very…read morefriendly and I instantly knew this will be a great car repair experience. Met the owner also who was very friendly, professional, and highly knowledgeable, and my car was repaired in an outstanding manner! I recommend D Collision to everyone because they are the absolute best! Thank you!

My family has been bringing their cars to Serj forever. I finally listened and I'm glad I did. Serj…read moreand Art run the most legit, transparent workflow I've seen. They kept me updated with inspection reports, worked to get me discounts, and even called to tell me my bill would be less than expected. As an engineer I understand how tricky these cars are to diagnose and they still manage to get it right for a fair price. Thanks again guys

I've spent thousands of dollars at German High-Tech Mechanic Shop over the years on multiple…read morerepairs, so I'm not a first-time customer leaving a snap judgment review. Unfortunately, my recent experience really changed my perspective. Today I called because my brake light came on and I needed a quote for brake work. I was told it would cost $40 just to give me a quote. After the amount of money I've already spent there, that felt unreasonable and disappointing. In the past, I've also experienced small pricing inconsistencies -- being quoted one price, then when someone else picked up my car, the total was slightly higher. I'm not the type of person to complain over a few dollars, but it does add up and it doesn't feel good as a loyal customer. Today was the tipping point for me. Charging a fee just to provide a brake quote, especially for a repeat customer, feels like nickel-and-diming. I wanted to support a local shop, but based on my experiences, I'd recommend looking elsewhere for a business that values transparency and long-term customer relationships.

Travis recommended an Optima AGM battery for my 2020 Toyota Tacoma and installed it on the spot…read more Great guys, great shop, great work!

I recently had my front rotors and brakes serviced & replaced here on my jeep and they did a…read morefantastic job, very professional and fast service for an exceptional value.

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Alex answered my call; he came on time; gave me his honest feedback on recommendations for what to…read moretake care of next on my truck; Thank you so much for the brake service; will definitely call him again for any future maintenance needs!

Responsive, honest mobile mechanic -- made fixing my son's truck from out of town incredibly easy…read more I live in Ventura, but my college-aged son lives in Newhall while attending school. Recently he noticed the battery light stayed on and several electrical things weren't working correctly. Thankfully he drove the truck straight back to his apartment. Since I don't know any repair shops in the area and didn't want to deal with towing the truck somewhere, I searched for a mobile mechanic and found On The Go Mechanic. I reached out around 7 PM on a Friday, and he responded by 9 PM that same night. By 10 AM Saturday morning, he was already at my son's apartment. The diagnostic was $75, and he quickly confirmed the problem was the alternator. He explained that it might take until Tuesday or Wednesday to locate the correct OEM alternator and mentioned he prefers OEM because many aftermarket ones don't last as long. I appreciated the honesty. He didn't require a deposit and said he'd call when he located the part. To my surprise, first thing Monday morning he called to say he had tracked one down, but there were two possible versions and he needed to remove the old one to confirm which was correct. He came out, removed the alternator, sourced the right replacement, and returned shortly after. After a deposit for the part, he finished the job in about two hours, including reinstalling everything. He even sent me a video of the truck running with the correct voltage reading, which was great since I wasn't there in person. Because I was coordinating everything remotely from Ventura, this could have been stressful -- but he made the whole process very easy, transparent, and professional. Communication was excellent and payment through Zelle was simple. If you' need a reliable mobile mechanic, I would absolutely recommend On The Go Mechanic.

My husband and father in law both took their cars here for a smog and were very pleased with the…read moreservice! Sam was extremely helpful, efficient, and professional. We will definitely be returning!

Outstanding, friendly and professional service. Cost effective and quick in/out for a smog check.read more

Edgar and team are excellent. I have been a customer for several years, lubes, tires,…read moretuneups.....al done great. Competitive pricing. Thx team Edgar n team! Gary

Was able to service my front suspension and drivetrain support with OEM parts that I provided. Work…read morewas completed in a timely fashion after setting an appointment and a reasonable labor fee. Was recommended on possible additional work to be done by my next visit and recommendation of new tires once ready. Not pressured and have nothing but high remarks from my visit. Thank you.