Sorry to read generally bad reviews. I visited for a test drive. After which I did not sit down…read moreto discuss a deal because it was not the car for me. I did not think the salesmanship was skilled because when you tell someone what you won't buy, you're also telling what you will (I'm a stock broker). That said, my experience was nothing not to like. Also, I see on-line they get good cars and price them fairly.

Just a scary experience with this bunch. Nothing they say is real, place just reeks of deceit…read more Steals from old ladies and widows

We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

I work in the automotive business and recently tried helping one of my customers who had their Jeep…read moreserviced here. What happened next was extremely concerning. After spending nearly $5,000 with this service department, the original issue still isn't fixed. The explanation we received afterward was essentially "no clue." We were told the batteries had to be charged and that there's "something electrically wrong" that they cannot diagnose. As someone in the industry, that response is unacceptable after charging a customer thousands of dollars. If the problem couldn't be properly diagnosed, replacing expensive parts beforehand raises serious questions about the diagnostic process and how those repair decisions were made. Dealership service departments are supposed to have the highest level of training, diagnostic equipment, and technical support. Charging a customer $5,000 and then admitting you can't diagnose the issue is not what anyone should expect from a professional service department. I was simply trying to help my customer get their vehicle repaired properly. Unfortunately, this experience did the opposite. Very disappointing.

Our salesman Jonathan was the best. He worked with us so we could get a vehicle that was…read moreaffordable and one that we were very happy with. Thank you Jonathan for your attention to detail and for your professionalism! You were a joy to work with! We love our Tucson!

Well, this is sort of a mixed review. I would agree with the average rating for the dealership of…read morethree. My first experience here was dropping off a car for service at that first experience mixed. Did they fix the car? Yes Were they courteous? No, well other than the young salesman, he was friendly. The sales manager told us we need to wait outside, unfriendly. We're waiting for our Uber to arrive to take us home after dropping off the car, but the dealership had just closed and he would not allow us to wait in the dealership until the Uber arrived. Although there were quite a few employees still roaming about them, trying to close a deal and get some other things done. So do I think I'll ever be back to buy a car? No, I'm 100% sure but I will not. Sales managers always seem to be the worst employees at any dealership. I don't know what it is about that job that either attracts these people or creates them. But over my years, dealing with many dealerships and buying many cars I will say that there are good sales managers out there there they're just very few and far between. The service advisor at first had the same attitude, short and abrupt, not friendly. Not forthcoming with any information we provided any details about when the car will be finished and no communication at all until the car was finished. Then he became quite friendly, letting us know the car was finished. I'd rather drive to another city and seek service or to buy a car than come to this dealership. Not because this dealership is terrible. I just don't want to go somewhere where they make no effort to make me feel like I'm a valued customer.

Devon was helpful in answering my questions about a Nissan Sentra purchase. He was prompt with his…read moreanswers.

Away from another web site that deleted my review I'll be nice…read more Still Bait switch still in 2026. Lied then tacked on so much $ on the base price .. they knew what they were doing .. worst in my 50 years U have been warned

Plattner has no concern for the people of Venice, I wouldn't expect them to treat their customers…read moreany better. Their lot is at a very dangerous intersection of Bypass 41 and Gulf Soast Bulavard. There is a curv in the highway there and visibility was very limited. Ronald Foxworthy Park is on Guf Coast Blvd. To make matters much worse Plattner is parking vehicles for sale as close as they can to the highway. They are off the parking lot and into the grass right next to the sidewalk. I have asked the foreieners in the office to move them back, I have called the Sherriffs out several times. I won't even try to pull out there I have to go north and make a U- turn. There has been at least one accident there already, I'm sure there will be more, perhaps a lawsuit will convince them they are creating a very hazardous condition.

I went to Plattner's Superstore in Venice on 1/12/26 to look at a car advertised on Carfax, a Kia…read moreRio offered for $4584. Of note, I am a cash buyer. When I arrived, I told the salesman (I don't think he ever told me his name) what I was there for. We went into the office, where another man was in the back on the phone. The salesman that I was working with shouted back for him to get off the personal call and answer the business line that was ringing, then proceeded to talk poorly about the caller (I guess he recognized the number). After the person in the back hung up with the caller, he then shouted to the front where I sat with the salesman that he was going to "take a s@#t). The icing on the cake was that the salesman then proceeded to inform me that the car that was advertised for $4584 would be over $7800 out the door (including tax, tags and dealer fees). I hadn't even looked at the car!! I politely declined and went about my day.

I had a great response time from the sales manager that put me in contact with Matt Ricketts. He…read morewas quick to confirm that the car I wanted was on the lot. He sent pictures and video! If you want a responsive sales rep, ask for Matt!

Purchased a vehicle from Venice Toyota and I wish I didn't. People please read what you are signing…read moreevery line. They added an extended warranty I was never told about all they told me that my that my hybrid was covered for 10 years or 150,000 miles Toyota gives you that warranty for free. Also they put a service plan in there also and GAP insurance what I wasn't aware of it cost me 6,363.00 added to my loan. If it takes you 2 hours please read everything you are signing because in the long run that little bit of time will save you thousands of dollars. Advise google search what to look out for BEFORE BUYING YOUR VEHICLE.

I bought a 2015 BMW 328i from Eli back in 2017. Nearly 4 years later, the car runs like a dream…read more What a bargain. I would look here again next time I need a car.

We just purchased a vehicle from Atlas Auto and Marine. Eli is not just great, he's amazing…read more High integrity, very clear and clean information. Great eye contact. Honorable. He genuinely cares about his clients and goes out of his way above and beyond to make sure you are happy. This company is fantastic. If you are looking for a used vehicle, look no further. The customer service is outstanding!!! Thank you Eli, Rose and M

This is the worst Cadillac dealer I have ever visited. Very unprofessional, disorganized and rude…read more I can't even believe this is actually Cadillac, I felt like I was at Bob's Used Cars...

Great experience as a new customer with their service department, Kevin Ross is always kind,…read morepatient, and is competent. Happy to continue using for my Cadillac service needs. They even have amazing donuts in the waiting room!