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    My Value Car Sales

    3.0 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Douglas Jeep Chrysler Dodge Ram - Brand New 2023 Dodge Ram Laramie!

    Douglas Jeep Chrysler Dodge Ram

    (78 reviews)

    We've had good luck here. The first time there, our oil change took hours.... But the manager…read moremade it right with a couple of free future oil changes. When we went back this time for oil change and tire rotation, the rotated the tires, but didn't fill them up like we asked. We have a TPMS system and the tires still showed low. The service advisor said "oh that will go away when you start driving." Yeah... it didn't. So we went back a couple weeks later (we'd been out of town) and asked them to rotate the tires how we wanted them, and they threw in balancing for free. The service manager, John, was very accommodating.

    I work in the automotive business and recently tried helping one of my customers who had their Jeep…read moreserviced here. What happened next was extremely concerning. After spending nearly $5,000 with this service department, the original issue still isn't fixed. The explanation we received afterward was essentially "no clue." We were told the batteries had to be charged and that there's "something electrically wrong" that they cannot diagnose. As someone in the industry, that response is unacceptable after charging a customer thousands of dollars. If the problem couldn't be properly diagnosed, replacing expensive parts beforehand raises serious questions about the diagnostic process and how those repair decisions were made. Dealership service departments are supposed to have the highest level of training, diagnostic equipment, and technical support. Charging a customer $5,000 and then admitting you can't diagnose the issue is not what anyone should expect from a professional service department. I was simply trying to help my customer get their vehicle repaired properly. Unfortunately, this experience did the opposite. Very disappointing.

    My Value Car Sales - usedcardealers - Updated June 2026

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