As much as I want to give this Fiat a 5 star rating because Brandon was awesome for our purchase on…read moreour second Fiat, the service department is another story. Since we have bought our Fiat we have had numerous recalls, transmission over heating (they told us we weren't driving it correctly, yet all I was doing was sitting in the DUTCH Bros drive thru getting coffee and the car started smoking bad) so had to get test run for that and I really dislike having to deal with anyone in the service department. They are rude whether it's on the phone or in person and very short. I understand they call and check up on the visit to make sure everything was taken care of for the car which they do but the lady is not pleasant at all and down talks to me like i don't know what I'm talking about. I reached out to Brandon when I saw him in public and informed him that I HATE calling and speaking to them in the service department and he said to inform management. I don't want to that so I'm just going to put my feedback on here and if management wants to read the review or have questions they can reach out. I don't like doing negative reviews but I think someone should know if I dread calling in to get my car serviced or even a simple oil change. That is a problem that should be addressed.

This review is in regards to Alfa Romeo of Fresno and internet sales Brandon Ray…read more This review is a good half year plus overdue as I completely forgot, but better late than never. I had the fastest car buying experience ever with Brandon Ray. I communicated over the comfort of my own work desk via email and phone and I secured my Alfa within 15 min. from start. Brandon went for the jugular on the car's pricing and made my lease rate happen without any d!cking around. This guy is doing it right and pushing volume. Received the car at my doorstep a couple of days later. No one minute wasted at a dealer, esp. the ones closer to me with lease offers that were a joke.

Very friendly people, very nice and helpful would deal with again!…read more Thanks for everything and delivery was great

Juan is the man! he was able to help me get a F150 with no hassle at all. I have nothing but good…read morethings to say about the experience, amazing service from the staff from start to finish! make sure to ask for Juan if you're dropping by! 5/5

Tim was amazing was the only person at a dealer that was willing to help me since my credit was low…read moreawesome job Tim thank you so much for helping me get my Toyota Camry it's amazing if you need someone to help you Tim is the person you go to for sure!!!

My grandson purchased a vehicle with them within a month the vehicle had to have repairs and cost…read morehim over $1000 don't purchase with them the owner was rude and unprofessional and did not want to work with him

I was so impressed with the salesperson Neal Hadn't bought…read morecar for 30 years so didn't know what I was looking for. Neal found the perfect fit For me! And the payment I wanted too!! Neal treats you like family! I will be back Thanks for lunch Neal!! Will update in 3 months!

Don't go here , they make it look good but it's not. Think of Matilda's dad from the movie Matilda…read more They ask for reviews before you leave the shop with the car, but once you leave it's a different story they are fraudulent. GO TO A REAL DEALERSHIP

I had such a great experience at this dealership from start to finish. The whole process was…read moresmooth, transparent, and way less stressful than I expected when buying a car. The staff was friendly, professional, and really took the time to answer all of my questions without making me feel pressured. A huge shoutout to Mateo, the salesperson who helped me & the manager Sal. Both of them were very attentive & incredibly knowledgeable, patient, and genuinely cared about helping me find the right car instead of just making a sale. I was walked through every step, explained all my options, and made sure I felt comfortable with my decision. If you're thinking about getting a car here, definitely ask for Mateo. He made the whole experience easy and enjoyable, and I'm so happy with my purchase. Highly recommend this dealership!

auto fraud or deceptive trade practices under the Consumer Legal Remedies Act, which could void the…read morewaiver or allow recovery for repairs and damages. I got sold a lemon car from a dealership in Fresno named Auto Dealz of Fresno. They said if i sign my warranty off my interest would drop from 20% to 15% and that the Balboa Bank agreed to this Malpractice, Balboa Denied the claims coming from the dealership they work with. The salesman are great comforting tricksters. I still remember the name of the salesman. Anthony Bustamente. them knowing they sold me a lemon car quickly jumped to getting me to sign my warranty off through this practice! First 20,000 miles i face Transmission and Turbo repair valued at 5,000$ now i have to replace the Catalytic Converter not even within the first 100k miles yet. $2,000 part plus labor! I just swapped the Mass Airflow Sensor $150 and still need's all Oxygen Sensor's to be swapped. $100 something each plus labor. I just had to change the radiator like $300 + labor totaling about $500. Still need's a new Assembly Fan now at $740 part. Car Need's an Engine Control Module Too! Let's not forget the Turbo Solenoid! I went homeless and lost my room because of this lemon car sale from Auto Dealz of Fresno and the car has been leaving me constantly stranded! Had to replace the mother board positive terminal for $200. I'm also thinking the car may have a possible Fuel Pump and Negative Terminal issue. All my debt stem's from this worthless messed up Lemon car sale. I sure would love justice against this malpractice of a dealership! I called countless lawyers for help on this yet get turned away. To Whom It May Concern at Auto Dealz of Fresno, You requested an update on how the Lemon vehicle is running. I am responding in full detail, because the condition of this car has placed me in severe financial and personal hardship. The vehicle, a Chevrolet Malibu 2022 LT 1.5L, is currently not operable. It does not reliably start, does not crank properly, and cannot be driven safely or consistently. Despite multiple repair attempts and part replacements, the issues persist and have compounded over time. Here is a summary of the ongoing problems and repair history: * Repeated no-start / no-crank conditions, even with a new battery installed * Electrical failures, including loss of communication with the Engine Control Module (ECM) and related gateway modules * Starter motor spins when bypassed, but the Bendix does not engage, indicating electrical or control failure rather than a simple starter issue * Persistent battery drain even when the vehicle is off * Replacement of the battery positive terminal fuse block with no resolution * Prior transmission and turbocharger issues within the first 20,000 miles, costing approximately $5,000 * Ongoing warning lights, intermittent dash power, and unstable electrical behavior At this point, diagnostics alone would require towing the vehicle to a dealership or qualified shop. I have been quoted $1,000-$2,000 for towing alone, depending on distance, before any diagnostic or repair work even begins. Additional repairs are estimated to be several thousand dollars, with no guarantee of resolution given the pattern of failures. I am no longer in a financial position to pursue further repairs. Due to the ongoing breakdowns, I have lost employment opportunities, housing stability, and transportation. I am currently homeless, and the vehicle has at times been my only shelter. All of my belongings are inside the car. I have exhausted my savings on repairs, towing, parts, food, and loan payments, and I can no longer sustain this situation. Diagnostics take days, part orders take days and getting to my car may take weeks and i can't afford hotels like that. I have been homeless ever since i bought the car. This vehicle has not been reliable, dependable, or fit for long-term ownership since purchase. It has directly contributed to financial collapse, emotional distress, and loss of stability. I am at the point where continuing to hold this vehicle is no longer possible. Because of these circumstances, I am requesting to surrender the vehicle. This decision is not made lightly, but out of necessity. I cannot afford further towing, diagnostics, repairs, insurance, or payments on a car that has repeatedly failed.

I seen this car and I put a deposit down on the car A…read morecouple hours later they call me and tell me they need a Complete deposit. I told him it would take another week. They had my money they knew I wanted the car and a day later they sold that car. I am having trouble getting my money back from these people. I highly recommend that you be aware of who you're dealing with. And make it to the point where I have to take legal action. I shall add my money back the day they sold that car .

DO NOT COME HERE! I got a car here. I needed a car for college. They sold me a car with some of the…read moremost expensive repairs I had to pay for. They cleared the codes of my car before I purchased it. They tried to give me the car with no bulbs in the headlights, which made it nearly impossible to drive at night, endangering me and the public. Alfredo was incredibly rude when confronted with these issues. I've been stranded in this car almost three times in little over a year of owning it. almost 5000 in repairs alone. YOU WILL HATE COMING HERE. DO NOT COME HERE. This auto sales experience is the worst experience I have ever had, and that friends and family have ever seen, and if I could go back in time, I would tell someone to run so fast in the opposite direction and go to a well-known dealer, you will get so much for your money somewhere else. River Park Automotive Center values profit instead of human life and public safety. I have taken my car so often to mechanics I'm a usual now. DON'T BUY A CAR HERE OR EVEN LOOK. They have CLEARED WARNING LIGHTS ON THE DASH TO TRICK YOU. If i could give it a zero, I would.

I was a bit spectacle about dealerships and salespeople. After my car broke down my hand was forced…read moreat searching for a new car. Although i have not bought yet, Manuel Hernandez at Selma Nissan was patient, courteous and professional. I will more likely be going in to today to close our deal. Thank you Manuel!!

Initial contact was through internet. Was put in touch with Tomas. Made appt to come in and drive…read morecar and discuss a lease. Also went and tried another model car. Came back because team responded to all my requests quickly. On delivery/document day everything went smoothly. Was introduced to service dept for the future. Very happy in my not white car!

Detailing and customer service is over the top! Our 2019 Toyota Highlander looks like new after…read morethe great detailing job done at Martens. That included delivery to our door. Thank you!

Beware of this service department--trust the bad reviews…read more I ignored the warnings and now have a broken car that needs thousands of dollars in repairs. I originally brought in my Corvette running perfectly, needing only a bad fuel sensor replaced to pass smog. Major issues I experienced: *Horrible Communication: A simple 4-hour job turned into an 8-hour wait at the dealership. *Shady Billing: They tried to charge me $60 more for a part than what was on the initial estimate. *Negligent Mechanics: The fuel gauge read correctly and the check engine light was off when I left, but 14 hours later, the exact same issue returned. On my way back to the dealer, my car broke down on the freeway and had to be towed. Now, they claim I need a new fuel pump and crossover bar for an additional $2,300. The service advisor dismissed it as a "coincidence" that it broke down the very next day. I had my car towed out immediately to prevent them from causing any further damage. I spoke directly with Jason, the owner, but reached no resolution. Their mindset seems to be that unless you pay $300 for a diagnostic, they have free rein to damage your vehicle. Save yourself the headache and go elsewhere. If you've experienced similar negligence here, I strongly encourage you to file a report with the California Bureau of Automotive Repair (BAR).