Once again I am amazed at the level of service I received here. You are always greeted with a smile…read moreand " how can we help you today" Robert is always here with a smile and willing to help with whatever you need. They are professional and just amazing. What a great place to care for your eyes.

Yes amazing experience and fast on getting contacts I would…read morehighly recommend them as they sell the highest quality and fair prices

My glasses broke during my eyebrow threading session and I was hours away from home. I remembered…read moreabout a Optical near by that my partner went to for his work safety glasses. Han at Eyeglass World pulled through by getting my new glasses done that same day, I was able to walk out seeing again within the hour!!!

Screw fell out of my eyeglasses. Took glasses and they replaced the screw and reseated the lens at…read moreno charge.

Have been coming to this location for about 10 years. Today is my absolute last time. All the…read morepersonnel there were rude and unprofessional. From the receptionist, to technician and the optician the most callous, nasty and sarcastic bunch I have come across in years. Myself and another patient were there early for appointments (9:00 and 9:20), the hours listed on the door were 8 to 5 M-F. The door was locked. A third party came by a few minutes to 9 for an appointment or walk-in, read the hours, looked at me and the stranger waiting outside and got in his car and drove off. Someone strolled in a few minutes to 9 walked past us without comment, opened the door with keys, and locked the door. From there things got ugly. I got write a short story on these "workers" attitude but they're not work the effort. Just beware.

There were no customers in the store, but the woman who greeted us acted like we were wasting her…read moretime from the first moment we spoke. We had to ask her if we could browse the frames. She was so negative that we left quickly. Terrible service.

listen carefully to "diagnostic explanation ". Ask questions…read more Get a second opinion. watch billing closely. Be careful and your own advocate.

A friend of mine have been trying to schedule an appointment to check his eyes for the pass 2…read moreyears. Recently he tried in December to no avail. He tried once again today and was put on hold, transferred to different people, hung up on as well. The last person that he was transferred to as she was putting him on hold again asked the first lady which is sitting next to her said why did you transfer him to me!!!!! Wow such Unprofessionalism at its best!!!!!!!!! He will NEVER USE THIS LOCATION EVER AGAIN!!!!!!!!!! I WILL NOT AS WELL!!!!!!! AND WILL BE LETTING OTHERS KNOW OF THE UNPROFESSIONALISM AT THIS LOCATION AS WELL!!!!!!

Great optometrist at Ruskin Eye clinic, very knowledge and great with kids. He did a full exam and…read morewalked us through each test and the steps as he described to my 7year old what he might feel and how long his eyes would be sensitive etc. Very happy to find him in this little town full of newbies.

Took my son there for eyeglass replacement. Fast service but not that personable. Not sure if…read morewould return.

Didn't exactly lain things well! Glasses are exactly the same as my ones from before! Glare is…read morehard on driving even with adding no glare

Terrible customer service, two incidents with this office. The first time I scheduled my…read moreappointment 1 week in advanced to be called the day before and have them tell me they don't accept my insurance! I called my insurance company and they said the person calling gave me wrong information. Second incident: made a second appointment, again a week in advance. Now this time, I did come in a little late. But keep in mind I called and stated I will be late. The person who answered the phone said it was ok and they can still take me. I arrive, FILL OUT THE PAPER WORK. And THEN she tells me, it will be a long wait and advises me to reschedule. This information should've been said over the phone, wasted my time, gas and money. Didn't even get to see the doctor, and I didn't even want to. Just a terrible office, definitely do not recommend!! I called optimart, 5 or 6 minutes away and did the paperwork with my over the phone.

Absolutely the worst. Only interested in hustling glasses. Had an eye problem, called and never…read moregot a return call. Later called for prescription information, they gave me the wrong information. Just simply not what one would expect from a doctor's office. There are plenty of other good options in the area. Do yourself a favor and use one them.

I've been going for many years...20? With aging ,naturally issues arise and I trust my eye care…read morewith them. There is ( or was ) a dr connected to the facility that I didn't care for. Henderson, I believe was his name. I'm sure the man is qualified but has the bedside manner of an alley cat. A situation came up where he had to explain something to me (because I have CFSME often my cognitive skills are lacking and difficult). It involved being told I had a condition that I'd heard of but knew nothing about...I say this in " defense" of the fact that I asked two questions back to back. Apparently that's a " God forbid". He actually raised his voice a bit and....no, didn't repeat or explain anything.. I'm sorry that I can't remember his exact words- VERY sorry- but in a nutshell " What's WRONG with you ?" I brought a friend to drive home and I couldn't he spoke to me that way. We both just looked at each other like " for real!" I am not an over sensitive kid..I was at least in my late 50's. I never saw him again and wouldn't . Parting on a more positive note. Dr. Lawrence is very good with follow up information and he is extremely thorough. Only because of their pricing I have decided to look elsewhere .

This is our 3rd year seeing this doctor and location in Ruskin. He is great!! However, the…read morecompany must have changed the billing procedure with contacts. It used to be a flat fee of $60 now they have it on a tier level based on the prescription. When I questioned the front desk, they said more supplies are used, well during exam nothing, nothing changed at all!!! I will now be looking for a new eye care doctor. The greedy of the large corporations is getting out of control. My insurance doesn't cover the contact prescription exam, only the annual exam which includes glasses. So out of pocket was over $98 just to get my prescription for contacts. Then they will still bill my insurance for another payment.