We have been seeing Dr. Hinkle since 2009 and have recommended him numerous times over the years…read more Unfortunately, as Ashburn Vision has grown, the level of customer service has not kept pace. It has become extremely difficult to schedule appointments with Dr. Hinkle or Dr. Boyle. After waiting weeks, we've arrived for appointments only to be told they were canceled without notice. Additionally, the front office staff is often rude and make simple questions feel like an inconvenience. The newer staff responsible for fitting glasses also do not seem to take the time to properly ensure a correct fit. This has been very disappointing given the level of care we experienced in the past. Unfortunately, today was the tipping point and we will not be back.

This is a great office and I've been going here for years! I've always been confident in the care I…read morereceive here and have been consistently happy with their prices and selection. Definitely recommend!

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

I see you OptimEYES!…read more Dr. Mohanan did my eye exam back in 2018 and left a great impression on me with her care and treatment. So of course I did my annual eye exam in 2019 with OptimEYES and received the same treatment I did the year before. Who knew an eye exam could be easy and flawless? I also needed new glass frames and Antonio swooped in and helped me pick out a pair that was stylish and comfortable. His patience and explanation of frames made the process stress-free. Ashburn is in great hands when it comes to eye care thanks to the people here. Keep an eye on them (pun intended)!

All of the staff was friendly and professional for the eye exam. However when i went to get the…read morenew lenses in the old glass frame, the "lab" lost the frames for two months Fortunately when i went to the store, Renu could understand my frustration after many phone calls could not get the frames and lenses in the same location. Renu suprisingly offered me new frames and made sure the lenses were inserted in one day Now that is customer service and thank you Renu for your help with a smile

Lived in Reston for a long time, never knew this place was the place to go for sunglasses. They…read morehave a huge selection of Maui Jim's, much better than Sunglass Hut. I was not there for an eye exam but the place is very "professional" and if I ever needed glasses I would go there!!

Last time when my glasses damaged, they too close to 3 months to repair and inspite of calling many…read moretimes they did not bother to answer properly or call back, very poor customer service. We decided as family, not go there again.

just now NEW…read more It takes a lot for a client of 3 years to leave a 1 star review. But we felt like Dr.Meera Sutaria was unprofessional, and not empathetic to the situation. Her employee got our order wrong...and as a result it took a month and a half to arrive. Instead of offering excellent customer service and overnighting us a few sample pairs of contacts to hold us over....she made us drive over an hour to pick them up (and we had to beg her to do that). She blamed 'supply chain issues' but when we asked for a tracking # or a screen shot of the order she said non were available. I really hate leaving 1 star reviews but as a person that runs small businesses as well, I think customers should know up front who they are dealing with. This business does not care about you as a customer, and will not make things right should they go wrong. They will blame everyone else, and make excuses. Take your hard earned money to someone that will care about you.

Very satisfied with the care and attention I received from ClarityEyeCare. At my second annual…read moreappointment, I was treated like an old friend, not just a number. The Doctor Doran handled my visit from start to finish, which made it feel personal and thorough. The front desk was efficient with check-in, insurance, price quotes, and checkout, everything was timely and painless. I left realizing how happy I am to be done with the "eye care machine" centers. I also love supporting an independent business owner who clearly takes pride in providing personalized, high-quality care. Highly recommend!

I love love love Clarity Eye Care and the staff! Janet has helped me pick out the best…read morecomplimentary glasses for my face and I get comments on them all the time!!!!! Dr. Doran is kind and respectful and overall I highly recommend this practice!

I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always…read moretakes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement--the scheduling link in the email went to the wrong system--but the scheduling link on the website worked perfectly fine. I didn't buy new frames this time since my prescription didn't change and I'm still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I'll continue coming back.

Dr. Dawn is fantastic. Unfortunately Amy the gatekeeper of the front office is scatterbrained…read more(forgetful). To the point that I will likely switch practices after many years even with the best service and care by Dr. Dawn. The face of the front office must be able to professionally multi task and be sincere. This behavior makes myself and multiple others that I know of leave the practice.

I went to see Dr. Tofigh for an eye exam and a Glaucoma test while I had a foreign object stuck in…read moremy eye. She tried to remove the object before my exam but the object was deeply stuck in there. She decided to refer me to a surgery center to ensure a safe and professional removal. I had the object removed the next morning based on her recommendation and returned a week later for my tests. The reception and the service were extraordinary and had successful annual checkup. It was my first time in this practice and will be our usual place for our eye-care needs. Was very happy and satisfied with the organization, how much the team cares (Cece was great at the reception).

I was looking for an Optometrist for my elementary school age son and somehow I was lucky enough to…read morefind Dr. Tofigh. She is such a kind and thorough doctor. She took the time to explain the tests and what they were for, plus what the results meant not just to me, but to my son who is ever the scientist. She even did a rush order for his glasses because he was so excited to have a solution to his vision problems and couldn't wait to be able to see after years of not realizing that not everyone sees double! Both the Dr. and her staff were kind and lovely and their offices are also very comfortable with ample free parking. I wear glasses too and will be going to her from now on. They also take just about every insurance you can think of so bonus points!

Dr Kapoor's office is very close to my house and I have been there twice in two different years…read more The first time, I decided I wouldn't go back, because my glasses didn't fit well, and she dismissed my request for an adjustment and moved to the next person. The second time, they over charged my account, and after receiving my EOB from the insurance company, I contacted them via phone calls and emails and still trying. I have not received an intention of reimbursement. Very unorganized office and rude in personality.

Better prices than Warby Parker, and patronizing Amazing Eyes doesn't put me on a spam email list…read moreeither. Fast, efficient, no hard up-selling. Excellent eye care. I always buy my frames and lenses here. Better to give a small business owner some business than get rooked online.