Fine experience through exam. Contact lens prescription still not complete as for some reason have…read moreto go back and see the opt to review fit. Don't have the time to keep monkeying around for follow-up visits.

Exceptional treatment from all staff! Can't say enough positives, we highly recommend!read more

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Great doctors, great staff, great place to take your family. They are kind, helpful and caring…read more Very good patient manner.

I called the office 4, possibly even 5, times over 6 weeks requesting Dr. Hardie write a one…read moresentence note for a simple work accommodation. I have never heard back. If he didn't want to write the note for whatever reason, a response no would have been better than being completely ignored. I had been a patient for a few years. I will not be going back.

Fountain Optometry exceeds my expectations every time I enter. The receptionist always remembers my…read morename and greets me immediately. I never wait for more than a couple of minutes (except once when Dr. Fountain had an emergency patient- but I forgive). Dr. Fountain did my pre/post op testing for Lasik, everything has gone smoothly. I made an appointment one day thinking something was wrong with my eyes,when in fact it was a medication I was on causing vision problems, he did not charge me for the visit. Excellent customer service. They also have a cute selection of modern eyewear available.

I had a great experience here! Dr. Fountain is great and so are all the employees! Very helpful, I…read morewill defiantly be going back!

2nd time around and good service, fit, Uv protection, I let the technician pick the frames. My…read moregranddaughters got all excited when they saw my new fit my eyes correctly.

For the last several years, I have bought my prescription eyeglasses online. Much cheaper than…read morebuying in stores. But in recent years as I've had trouble adjusting to some of my new prescriptions, I decided to go back to buying in store, as they are able to provide more fitting service and check the exact location of your eyes relative to the glasses frames. This was my first time buying glasses from Eyeglasses World. The time before that it was from the office of my old eye doctor, and before that I bought glasses online. I didn't like buying glasses from the eye doctor's office, it felt like a conflict of interest. The way my old eye doctor was pushing the glasses sales was enought that I wanted to find a new eye doctor, one who didn't sell glasses on site. I hadn't gotten new glasses in over 2 years. I had been putting it off partly because the last few times I got new glasses it was hard for me to adjust. But I was having headaches that I think were partly due to vision issues but mostly due to long covid (which I've now recovered from, Phew). After I realized that the headaches might be due to vision issues and not just long covid, I waited a few weeks for an appointment with a new eye doctor (one who doesn't sell glasses!). By the time I got my prescription, I wanted new glasses fast. I was really happy to learn that Eyeglasses World could take my order in the evening and have my glasses ready the next business day. I shopped around at a few glasses places in town, including Lenscrafters, Target Optical, and Stanton Optical. Only Eyeglass World and Lenscrafters were able to fill my prescription same or next day. Lenscrafters was waaaaay more expensive and didn't have any styles that I liked anyway. Eyeglass World was maybe half the price of Lenscrafters. Still about double what I was used to paying online, but worth the price for the quality of service and the ability to try on the glasses in person. This is taking into account that Eyeglass World had a buy one get one free deal. But I wanted two pairs anyway so as to have a backup pair. The service at Eyeglass World was just right. They made it clear that they were available to help me but were not pushy and let me take my time trying on many different glasses. I left, shopped the other places, and came back to Eyeglass World a couple days later. Shopped their selection more, and finally picked out a few favorites. The salesperson who helped me turned out to be the manager of the whole store and also a licensed optician. She helped to advise me which of the frames I picked out would fit best. She noted that due to my prescription, some frames that felt a bit tight would stretch out with the lenses, and she was right. She did an expert job of fitting me. I got the new glasses a couple days later. And best of all -- I adjusted to my new prescription in just a couple days, and my headaches diminished. I love the fit, fashion, and vision quality of my new glasses and would plan to return to Glasses World the next time I get a new glasses prescription.

Only shop at Optical Arts if you want the best care, the best service, the best frames and the best…read morepeople.

Got there at my appointment about a quarter to 10:00 there was only one other person in there of…read morecourse it was a Saturday but got seen right away. the doctor is only there on certain days at certain times but he was very thorough asked all questions pertinent to my eyes and exam I was very satisfied.

My experience with the staff at RX Optical here has been really really stellar. I had to find a new…read moreprovider from my previous (Village Eye Center in Costco) because of insurance changes. I ordered contacts here as well as had an insurance snafu, which the ladies at the front desk helped solve. Also, they just seem like they like work and it's a fun environment. Team culture real translates to what a customer experiences. I have my first eye exam with Dr. Baltierra is in a few short weeks and I expect if it's anything like my experience with the staff so far, it should be good!

I recently had the pleasure of working with Ashley, the manager, at the Saline location. She took…read morethe time to listen attentively to my concerns and provided me with thorough explanations. Not only was Ashley incredibly helpful, she was friendly and professional. As I waited a short time, I witnessed her utmost professionalism while communicating with customers on the phone and in person. Ashley offers a level of customer service that is top-notch and what I wish all people working in customer service would emulate. Renée