Fountain Optometry exceeds my expectations every time I enter. The receptionist always remembers my…read morename and greets me immediately. I never wait for more than a couple of minutes (except once when Dr. Fountain had an emergency patient- but I forgive). Dr. Fountain did my pre/post op testing for Lasik, everything has gone smoothly. I made an appointment one day thinking something was wrong with my eyes,when in fact it was a medication I was on causing vision problems, he did not charge me for the visit. Excellent customer service. They also have a cute selection of modern eyewear available.

I had a great experience here! Dr. Fountain is great and so are all the employees! Very helpful, I…read morewill defiantly be going back!

Really helpful, pleasant, easy to work with staff. Dr Kreig was exceptional and the staff went…read moreabove and beyond advocating with my insurance.

From the moment I walked in, the experience was fantastic. The staff were great -- friendly,…read morewelcoming, and genuinely helpful -- and there was no wait time at all, which I really appreciated. Dr. Krieg did a thorough evaluation and took the time to walk me through everything, patiently answering all my questions on multifocal contact lenses without ever making me feel rushed. I came in with a lot of questions and left with clear answers and total confidence. I'm extremely happy with the prescription and the care I received. I highly recommend this office and the whole team!

Good service. Low wait time with my appointment. Did a great job explaining everything to me as…read morethey were doing it.

Staff: A+ Patient & Accommodating Location: A…read more Relatively near other locations to efficiently run errands Services: A+ As thorough as you'd like, pay an extra $30 for a more in-depth, hi- tech Eye exam Fast, efficient, friendly, & easy! One of the LEAST stressful appointments I make each year. Completed in good time! Plenty of staff to help you find the right pair of glasses for you! Great selection! So convenient to pick out a pair post eye exam!

Excellent optometry cate, lacking in customer service…read more I saw Dr. Johnson-Carder, who is amazing. Her technician Vanessa is also a rockstar. Dr. Carder is an expert in how neurological conditions affect optometry. She did 2 days worth of testing on me to make sure she could recommend an accurate prescription. After seeing her, that's where things fell apart. I was recommended neurolens, and I asked about getting a tint or transitions. They said they would call the manufacturer and let me know, so i left without ordering the lens. Now the headache started. Me calling them. Waiting on hold. Realizing the person I need is at a different location. (They have locations in Saline and Chelsea.) Calling the other location. Waiting on hold. Leaving a message. Repeat. Repeat. Finally get a call back, and we cement my neurolense with transactions xtractive. But for some reason they can't order them that day? Don't worry, we will call you on Wed. Nope. And now I repeat the process. Anyway, I decided to go pick up my glasses without ordering the new prescription from them. That wasn't easy either (even though i called in advance), and the receptionist made me wait while she checked our other people instead of just handing me my glasses back.

Dr. Hayes and his staff are amazing. The customer service received is impeccable. The quality of…read morecare is superb. They love their customers and always strive for perfection in everything they do. When you are on the phone or in the office you are the most important thing to them, even though they are always busy. I appreciate their commitment to an awesome experience, and always leave the office with a smile. Their frames selection is great, and they love to help you make a good choice. I highly recommend this office.

Cherry isn't the only optometrist in town but they are choice. Good hours, time-conscious, very…read morefriendly and excellent customer service. We always enjoy our annual visits, as the place has a light and upbeat vibe. They have a huge selection of frames and different options. I switch off from regular glasses, to prescription sunglasses year to year. They have the lastest equipment and don't have to dilate your eyes with sticky drops to complete a full exam. They offer a warranty on your lens for $20. No questions asked, they'll replace them. We'll worth the $ especially when you have kids. Doesn't cover the frames though. Plenty of parking right outside the door, along M52. They give you eyeglasses cleaning solution and a cloth with every order. Free refills when you bring in your empty bottle too. Super stellar business. We've been long time customers and will be in the future.

Friendly, skilled and knowledgeable ! The staff takes great care of the patients and the doctors…read moreare wonderful!

Another great visit as always, the staff is very helpful and kind. I went for an eye exam even…read morethough I had Lasik many years ago. Part of this practice during the pandemic is to call when you get there and a staff member brings you paperwork if needed. From there at your apot time, you go to a screener in the front foyer where you are asked questions and get your temperature taken before entering. I needed an update on my glasses mostly for nighttime driving and occasionally if my eyes are tired. I'm very lucky as its a tiny prescription and my new glasses have anti-glare which helps a lot with the brighter headlights. I was able to pick up without an appointment but called from my car and picked up in the foyer screening area. For fittings, appointments are required.

I had an eye exam done on September 6th to get new prescription glasses…read more Received glasses a week and a half later two weeks maybe the lens in the prescription was wrong I cannot see out of my glasses I know had another exam done on September 23rd the measurements were wrong on the first pair. They were ordering me new lenses for my glasses on the 23rd of September it is now October 9th and I called because it has been 2 week, I called to check on my lenses to find out they haven't even ordered my new lenses so now it's been over a month. I cannot see out of these lenses they are wrong and now since they have an order them now I'm going to have to wait another couple weeks to get my lenses. I have wore glasses since I was 10 years old I am now 67 years old I have never been so disappointed in some place They are dealing with my eyesight and they take it so nonchalant I will never ever go back

I love this Eye doc! She is awesome. It can get crazy with getting my family of 6 in the door…read moreonce a year, and with 5 of us in correction! The staff is wonderful and it's always a pleasure. I finally got a pair of glasses that work for me!! Woot!!

Dr. Fraser is absolutely fantastic!! She worked with me, as my diabetes causes my eyes to change,…read moreand is always willing to go the extra mile for me. I appreciate her very much. In general, the rest of the staff are fairly nice. One could learn a bit about customer satisfaction, and that the customer is "always" right. And, another, could use some organizational skills, as I had to provide the same info several times, and had to explain how she should process my payment, so that I could recover a rebate. But, again, they are a very nice team, warm, welcoming, and willing to help you find what will make you happy. I am grateful for Chelsea Vision Care.