Dr. Wood is great, really seems to care about your quality of life and vision. Went there at an…read moreearly age to get corrective lenses, then contacts about ten years later, then talked to me about LASIK. At each step they were very helpful and concerned for your well-being.

Clearly one of the best in our area…read more The team of Dr. Adam Wood and Dr. Jessica Wood is just one component that makes Liberty Eyecare a top notch office of optometry. Having been mostly a life long wearer of corrective lenses, I've been to my fair share of optometrists. Some good, some just okay. Liberty Eyecare is right up at the top of the list. Utilizing some of the most current state-of-the-art testing equipment, Liberty Eyecare offers a wide range of testing and services, offering an incredibly thorough comprehensive eye exam. Liberty Eyecare takes the time to explain their processes and their findings. Their level of customer service is extraordinary and they go above and beyond to get you the best possible solutions, without trying to gage you with unnecessary features and add-ons. Once your exam is complete, Liberty Eyecare offers a large selection of frames, glasses and contact lens options for you to choose from. Their knowledgeable, and patient, staff will walk you through the entire process and review the breakdown of costs and insurance coverage. Would I go back? I plan on going back every 1 - 2 years, as I have done so for the last 3 years. They are my primary eyecare provider and I don't plan on changing anytime soon.

BEST service I have received when making a purchase for my lenses and frames. Ray was amazing at…read moretaking the time with me to explain the different options for lenses and educated me without making me feel pressured to upsell. He is welcoming and professional. I would highly recommend that you ask for Ray when you come in!

Dr's office staff was professional. Lenscrafters staff tried to be but it was all about the cost…read more Natalie acted as though she wasn't pushing the top price lens but when we tried to go less than what she wanted there was an excuse that the type we wanted wouldn't work. Then Nikki the manager swoops in at the last minute on the 2nd pair which were sunglasses, and guess what.... Lo and behold the frame we chose for sunglasses had to have a certain type of lenses that were 125.00 more than what miss Natalie had just quoted us. Long story. They make spiffs on the type of lens they sell you, the type and cost of the frame, and an extra big spiff for the second pair. Money money money, by the pound.

Excellent care from Dr. Yeagle. She went above and beyond by communicating with my other doctors to…read morebe sure I was cared for. She spent many hours researching and calling to inform and check on me. I was not just a number but a person. Personalized service for sure! I highly recommend her.

Dr Lori Yeagle is a LEGEND, she is an absolute professional with her knowledge and experience. I…read morehave been seeing her for the last 15 years and she always gets my prescription spot on with the changes in my eyes over the years, she just makes it so easy and always gets it right. just go and see her if you need an eye exam and you will enjoy talking to her. Thank you doctor Yeagle.

I ordered my lenses over four weeks ago and was originally quoted a turnaround time of one to two…read moreweeks. Once that timeframe passed, I called the store and was told they would arrive in a couple of days. Another week went by, and I was given the same response. A few more days passed, and still no lenses. I then contacted Pearle Vision customer service and filed a complaint, which was sent to the store manager. I was told I would receive a call within five days, but that deadline also passed before I was finally contacted. Unfortunately, the call with the store manager only added to my frustration. There was no accountability for the complete lack of communication from the store, even though I repeatedly had to call for updates and was consistently given inaccurate information. Instead, the blame was placed entirely on the lab, and I was offered a $25 coupon for a future visit. When I explained how dissatisfied I was with the handling of my order and the poor customer service I received, my concerns seemed to be brushed aside. Delays can happen, but the lack of honesty, communication, and accountability is unacceptable. The way this situation was handled reflects very poorly on how this store values and treats its customers.

I went to Pearle Vision, West Carrollton, Ohio (across from the Dayton Mall) to fill my…read moreprescription from my ophthalmologist. Picked out cute frames. When my trifocals came back, the distance part of left eye was blurry. Went back to eye doctor and the prescription was tweaked. Took the new prescription back to Pearle Vision, and when the glasses came back the original prescription was in my frames. I was going out of town so I kept them til I returned. Pearle Vision couldn't find the prescription. I called my doctor's office. They emailed the new prescription to me. Brad, who works at Pearle Vision, inputted the prescription. Went back to Pearle Vision for a third time and glasses were the same as original!! Still can't see distance. Brad indicated he put in the first prescription AGAIN. Please do NOT go to this establishment. Very incompetent! I think I should be compensated in some way. Going out of town to a concert and still can't see distance!!

Wentupdated eye glasses, I got attended to right away. The staff is always pleasant. Ms. Susi went…read moreout of here way today to find me a new eyeclass case that also happened to be my favorite color. I was so touched, thank you.

I have been a Clarkson Eyecare customer for years and have received excellent service. I have gone…read moreto multiple locations / doctors and all have been fantastic. (I have mostly used West Chester, OH offices.) The doctors take their time with me and make sure I receive the best exam. Their office staff has also been excellent at the locations I have been to. They always try to find the best value for me and utilize my eyecare insurance

Been seeing Dr. Hagee for about 8 or 9 yrs - and as a 65 yr old glasses wearer who has lived all…read moreover the country and abroad, you can imagine that I've been to more docs than I can remember or even count. Dr. Hagee is absolutely the best I've been to. His general demeanor, obvious depth of knowledge, and consistent willingness to explain whatever you want, to any level you want, is a real plus. He never rushes through exams, always takes the time you need, and all else that we have come to expect is also present (fair billing, up to date office, decent admins, etc). A very good doc, and a really good man. I will continue to see him as long as I'm in the area.

I liked Dr Fisher and she was very professional and seemed to know what she was talking about…read more Then it was finally time to look at frames and get prices. They thought I was easy to pull one over on. They told me it was cheaper to not use my insurance. They said that I need to have 3 different glasses. One with bifocals for the office. One for everything use. The third was sunglasses. Even just for the one pair which I would have chosen the everyday ones it was unbelievably high in cost. I took the prescription and went elsewhere and Ordered a pair of everyday glasses for $400 less than what I would have paid at Focal Point Eye Care. Do better.

the doctor side was ok, buying glasses there was terrible. they acknowledged the lenses were…read moredefective cloudy look in lenses would not do anything about it but clearly said nothing I did caused it. Cant believe they would not do anything even when staff agreed lense was defective. Very disappointing from any store let alone a higher end place. This lack of customer service in today's environment is unacceptable

Good quality service. Very friendly and engaging staff! Would definitely go back and recommend to…read morefamily and friends!

One of the people working the counter to check me in was singing, loudly. That was wierd…read more After a few minutes I was taken to an exam room. The door was left open, I could see staff members including Dr. Crawford walk past the exam room many times. At about 30 minutes of waiting, I decided to leave. As I approached the exam room door to leave, the Doctor who had walked past the door several times, suddenly appeared and entered the exam room. Never, while I waited did anyone check in to tell me the Dr. is running behind, etc. The quality of the exam was high. At the end, the Doctor pressed me hard to purchase frames from him right then and there. I had someplace to be. I left and came back to look at frames. I entered the frames area where there was one male working. Well, not really doing anything, just sitting. He glanced at me but said nothing. Apparently, he didn't see me remove my own classes and hold them in my hand as I browsed available frames. I walked past the employee a few times as I browsed. Not once did he offer assistance. Okay. After browsing for about 10 minutes, I walked away from the frames area and headed to the door to leave. Then suddenly, an elevated voice asked, "Are you going to pay for those?". It was the male employee. Pay for what I asked. He replied, "The frames in your hand". I asked, "what, these glasses, that I came in with?". His reply. "Oh, never mind". And that was that. Not another word from the employee. This is an odd place. The disdain that radiates from some of the employees for some of their customers is apparent. The staff clearly favors some of their customers, but not all of them. Would I go back or recommend this Doctor? Nope.