I had a great experience at the Spokane location a couple years ago and thought I would give them…read moreanother try. I went in for a Brazilian and eyebrow wax and tint combo special. She started with a Brazilian, she didn't think I needed a full Brazilian so we only did a bikini wax. Next step was the tint. She didn't ask me about different colors and just applied it. I assumed she would notice that my hair color is black, but she applied brown eye brows. I don't know if they only have one eye brow color, but it did not match my natural eye brow color or shape at all. I didn't notice until after I paid and got to my car. I had an appointment right after so I didn't have time to go back inside . When I got home I went to inspect my wax, I had leftover hairs all over. I shouldn't have to shave after going to a professional for a wax. There was no attention to detail. I was very disappointed in this session and the wax specialist. To be honest the wax specialist looked like she just woke up and her hair was in a very messy bun. Not like a good I tried messy bun, but like a I didn't have enough time to get ready messy bun. I have emailed the company and taken the survey and no one has reached out to me.

I wish there was a zero option. First off the actual waxers are amazing. The front desk workers are…read moreTERRIBLE! I have been a customer for years and within the past 3 months they have canceled 3 waxing appointments for no reason-I show up and they have been canceled. No apology or offer to fit me in. Today I took my daughter in, they couldn't have been ruder if they tried. They told me at the end I needed to set up her own account she can't use mine-why?!? When I said I wasn't comfortable with this they let me know in the most degrading and rude tone to take my business elsewhere, while my daughter was crying right next to me. Don't worry I will be taking my business elsewhere!

Dear everyone who has never gotten a lash lift - please go elsewhere!…read more I never write negative reviews unless I truly believe there is a risk a business poses to its patrons. But, after my experience here, I feel obligated warn others. I went into MJ Brow and Skin for my first ever lash lift a few days before my wedding. Huge mistake on my part to do it so close, but that was the only time everything aligned with all the other things I was doing for the wedding. I wish I had looked up the procedure beforehand, but it wasn't on the top of my mind before my wedding. When I arrived for my appointment, I let MJ know this was my first lash lift and all she basically said was "great!" And then motioned for me to lay down on the table. I assumed maybe she would tell me what was normal and what wasn't while in the process of doing my lashes, but she was quiet the entire time. Immediately, I noted how incredibly rough she was with my eyes. I've had LASIK, so I'm more sensitive, but I would have been concerned even if I hadn't. Quickly into her starting, I began to feel burning. I shrugged internally and thought it was normal given she didn't warn me ahead of time that I should tell her if anything burned. After the entire process was complete she allowed me to open my eyes to look at my lashes. Immediately I noticed that the entire world was blurry no matter how much I blinked. I could only see things clearly that were right by my face. Once again, I reasoned that since my eyes had been closed for 45+ minutes, I had just been poked and prodded, and I had foreign chemicals on my eyes this likely was normal and would go away soon. She told me to call if I had any side effects or questions. I thanked her and then began to make my way home. Thank goodness I live close enough to walk, because there would have been no way I could have possibly driven! After no change by the time I got home I looked up (with my phone almost touching my nose because I couldn't see it otherwise) if burning and blurriness were normal symptoms after a lash lift. Turns out, neither are and Dr. Google recommends going to urgent care/the ER if these symptoms last. I decided that I would call MJ just to chat with her since she was a professional and probably would have some advice. She didn't pick up, and so I left a message explaining what was going on and asked her to call me back. After a couple of hours, my symptoms not improving at all, and no word from MJ, I called my sister in law who is a PA. She recommended that I go to the ER when my partner got home with the car and call the lash place again to get the name of the chemicals used in the treatment just in case the ER staff needed it. I called MJ Brow & Skin again, and once again no answer. I left another message asking her to call me back ASAP since I was going to the ER and I needed the name of the chemicals. Now, almost two months later I have still not heard from her! Multiple hours later when my now husband got home, I was in tears. My vision was still blurry, but I didn't want to pay for the ER bill after I had just paid a stupid amount for this woman to burn my eyeballs and then promptly ghost me right before my wedding!! Because my eyes weren't a glaring red and the burning had subsided - they were just dry and blurry - I decided to sleep on it and see if they got better. The next day they seemed to be improving slightly. Over the next couple of weeks they did improve, but my vision has never gotten back to normal. On top of all of this, she also either over-permed one side of my lashes or used an incorrect rod size (see photos). Boy was it hard to put mascara on during my wedding day!!! I also talked with a coworker about my experience and she gasped when she realized she had a really similar experience at the same place. However, MJ actually picked up when she called. Instead of offering advice or a refund, though, MJ blamed my coworker for not telling her that her eyes weren't burning and said it was her fault. Please go elsewhere if you can!

I had my brows waxed and tinted and felt like they did a really great job and it was very…read moreaffordable. Appointment was on time and the studio was clean and beautiful. Really great location at Beardslee with conviennent parking. Would return!

Booked the full back service with Alicia and she did an amazing job!…read more Booking/cancelling/rescheduling appointments is a breeze!

Elowen was absolutely amazing. My appointment was probably the best experience i've had due to…read moreelowen. They made me feel so comfortable and it was a 10/10 experience. The vibes, atmosphere and the way i was being treated by them was very much appreciated. I Bought the membership and im definitely keeping it all due to elowen

Nuala is the best esthetician there is. My skin absolutely loves her and her products. I recommend…read moreher to all my friends and family because Glow is the only place I want to go.

I can't say enough about Nuala and Glow! I've been getting facials since I was a pre-teen for…read more"troubled" skin, and now that I'm in my 40s I've reached that magical stage of dry, dull, aging skin and the breakouts of youth. Nuala expertly assessed my skin, recommended the best treatments for me as an individual, and improved the texture, brightness, clarity, and overall appearance of my skin dramatically over the past 3 visits. She provided skincare product suggestions without being pushy (loving the Cosmedix line she carries) and each time we make a plan for the next treatments based on how my skin is changing. I'm feeling so much more confident and more like myself when I look in the mirror. Her studio is located conveniently near downtown Bothell, so treat yourself to some fancy pastries and coffee downtown, get a facial, and make a day of it!

I've been coming here for a few years, and I really appreciate the quality of care I receive every…read morevisit. The massages are wonderful, and my gel nails always last a long time without chipping. Dari is the best! She's incredibly kind, pays close attention to every detail, and always makes sure my nails look perfect. She also gives an amazing leg massage during the appointment. I also appreciate their cleanliness and hygiene practices. They use disposable nail files and single-use buffers for every client, and their nail clippers, nippers, and cuticle pushers are sterilized after each use. It's reassuring to know they take sanitation seriously. Highly recommend!

I was really looking forward to trying this salon and booked the **Healthier Eco-Friendly Gel…read moreManicure**, along with an additional French manicure service. I want to be fair and clarify that I was happy with the nail technician and with the final appearance of my nails. Unfortunately, the overall experience was made very uncomfortable by the attitude and behavior of the salon owner. When I arrived, I was confused about where to park, so I politely asked the owner whether I had parked in the correct place. Instead of asking where I had parked or offering any helpful guidance, she simply said yes. From the beginning, I did not feel welcomed. Her manner was cold and dismissive, and throughout my visit I felt as though she was treating me with irritation. The service description included a **hand and arm massage**. However, the hand massage lasted only approximately 2-3 minutes, and I did not receive an arm massage at all. Although I was happy with the nail technician and the final appearance of my nails, the full service described was not provided. I had also paid extra for a French manicure. While choosing the color, I asked whether I could use a different base color for the French manicure. The owner gave me what felt like a very unpleasant look and responded rudely and sharply, **"THAT IS EXTRA $5."** I had no issue paying an additional $5 if that was the salon's policy. My concern was the disrespectful and condescending way she communicated it. At checkout, I misunderstood the credit card policy. Because I had entered my card information when booking the appointment, I thought my card had already been charged. As I was leaving, the owner called out, **"Ma'am, you have to pay,"** which made me feel embarrassed. Once she explained that the card was only used to hold the appointment, I understood and paid for the service. After I paid, she questioned me about leaving no tip. I found this extremely uncomfortable and inappropriate, especially because I had already felt unwelcome and upset by the way I had been treated during the visit. Tipping should be the customer's choice, and I did not appreciate being confronted about it. I explained that I had paid for my service and that I was unhappy with the way she had spoken to me. She eventually apologized, but by that point I was already very upset and embarrassed. I want to emphasize that my criticism is not directed at the nail technician. Although she did not do a good job with the hand massage and did not provide the arm massage included in the service, her overall manicure work was good, and I was satisfied with my nails. Unfortunately, the owner's attitude and the failure to provide the full service described overshadowed the quality of the actual manicure. I left feeling uncomfortable, humiliated, and unwelcome. A salon visit should be relaxing and pleasant, but this experience was the opposite. Despite being satisfied with the technician's work, I would not return because of the way I was treated by the owner.

Very nice ladies. Great eyebrow threading , great prices. Very clean calm and peaceful!read more

Mickey was wonderful! My brows look great and awesome customer service. Will come here from now on…read morebetter than the other salons around

Aroosa did an excellent job threading my brows today. I walked in without an appointment and was…read moreable to be seen with zero wait time. Aroosa was very thorough and answered all my questions about their services. The prices were very reasonable, too! I will definitely be coming back.

Absolutely loved my Korean facial with Pammy! She did a fantastic job, and my skin is glowing…read more Can't wait for my next appointment!

I went in a few months ago for a new set of lashes and henna eyebrow and loved them. Being a new…read moremother, it was hard to get back in for a while. Well, I went back today! Both lash techs were incredible. With very little direction they gave me lashes that complemented my face. Amy worked her magic on the work done by a previous lash tech and I couldn't have asked for anything better as we work towards my lash goals. Stop by!

I love getting my lashes done by Valeria at LashLuv! Valeria is super detail oriented and perfects…read moremy preferred style of lashes. Her work always compliments my eye shape. She is super sweet and creates a safe and comfortable environment!

I have been Linda's client for nearly 2 years now.  Prior to that, I never had a Brazilian wax in…read moremy entire life. Believe me when I say Linda does a wonderful job and makes it as painless as possible!  I was very impressed with her knowledge and care from the get go.  She is professional, yet incredibly compassionate and very easy to talk to.  More importantly, she is ethical. Her studio is also cozy, neat and clean which helps me relax well! I love that I'm conveniently able to self schedule my appointments on the Gloss Genius app. Be sure to take an ibuprofen or two within an hour of your appointment.  I take two every time and it helps a lot even if I have sensitive skin.  The smooth end result is always really worth the hard work & pain! You also get a free touch up a week after your first visit & a complimentary pair of exfoliating gloves to take home. It's painful, but stick with it. Before you know it, you'll be braving your waxes more easily and looking forward to them! :)

It's been a year so I thought I would offer an update and share another 5-stars for Linda. She was…read moreright (though I didn't believe her at the time) that the maintenance is much less painful and much quicker. If you're a guy considering it, get through the first round of hell and know it definitely gets better. Linda is a pro and makes an otherwise weird situation "normal".

I have tried this place a couple of times and really wanted to like it, but unfortunately the…read morequality does not match the price. My most recent time going, I got gel and they chipped within two days of having them and they scraped my feet so much on the pedicure the bottoms of my toes have cuts on them now and I have to wear bandaids until they heal. The staff are nice but for the price, there are better places nearby.

My nails are usually horrible since I bite them and I was afraid of getting acrylics because of…read morewhat the nail tech would think, but they were amazing and for the first time in 5 years I'm not self conscious about my hands. I'll def keep coming here.