Called on a Friday for a Saturday pick up during a very busy weekend. When I landed they had already called. I called when we got our luggage, the driver was out front in 4 minutes with a large comfortable town car. All good! read more

I used My Shofer both to and from SFO from the Inner Richmond area. I'm giving Ryan four stars. He brought me to the airport and was great but when I asked if the tip was already included he said it was not. I was a little dismayed as I was told that gratuity is included. I gave him an extra few dollars anyway. I will give 5 stars to Sunny. I arrived very late at night on Tues. and he was there waiting at the cell phone lot and even though I requested a Prius they came in a very comfy sedan. He knew I was tired and didn't try to make conversation but did talk when I asked him questions. I felt very safe in the back of his car. He was very honest about the gratuity and i applaud him for his integrity!!! I will request Sunny from now on!!! read more

On-time. Reasonable price, especially if you don't book the most expensive type of car. I'm removing one star because the people who answer the phone are not great. I always get the feeling that they're not paying attention to the booking and I'm kinda surprised when the car actually shows up. Usually it's the opposite. Right? All smiles and kisses on the phone call but the drivers are rude. Other way around here. read more

Excellent customer service, friendly and courteous, driver was on time (even for a 4:30am pick-up) and polite, very comfortable ride. Rates are reasonable! What a gem! For sure we will use them again, and again, and again! read more

It's been my 3rd taxi company that I tried in a week (!!!) It's the best too! They showed up on time, very nice and friendly Great price, great service, I will use them again and I'm so happy that I eventually found a company I can rely on Highly recommended read more

I first heard about MyShofer from limos.com, which had furnished me a list of limo/car services and quotes for a one-way trip from San Francisco to Incline Village (Lake Tahoe) in Nevada. I then checked out MyShofer, a relatively new company, was impressed by what I read, and selected them. There was a slight glitch on pricing that was quickly resolved perfectly. Kudos all around. This review is about MyShofer. They were to pick me up at 7:00 a..m on the Saturday that began the July 4 weekend. When I peeked out the window at 6:35 a.m., they already were waiting. The driver, whose name I believe was Sonny, was simply first rate. Friendly, courteous, respectful. My only regret was that the driver had to turn around and make the long drive back to San Francisco. As for MyShofer as a company, the vehicle, a black Lincoln Town Car, was in immaculate condition. They followed up both to make sure that my experience was a pleasant one, as well as to apologize again for the minor glitch (appreciated but unnecessary given that they resolved it perfectly immediately). In reading about MyShofer before selecting them, they offer several custom services that appear to be unique -- for example serving as your proxy to pick up groceries or run errands, as well as transporting kids or others to/from. I can't rate them on that just yet since I've not used those services. But I definitely will call them whenever the need arises. MyShofer. Sonny. First rate. read more

MyShofer Gregory was the best! My flight landed at 1120p after being delayed for over an hour yet Gregory was already at the airport waiting. I've used MyShofer a few times before and have never been disappointed. They arrive ahead of the scheduled time just to guarantee that you're on time! I will definitely be using them again! read more

This is a great service (based on one experience so far). I ordered a car at 10pm Wednesday night, online. Driver showed up in a shiny new Prius on Thursday morning 10 minutes early. No rush. The car was super clean and the driver really nice. $46, including tips/tax (I was so happy w/the service that I gave him $50). A cab would have cost about $53 without tip - so $55-$60 with - and may or may not have shown up. And with the prices of the SFO parking garages going up, the math works out well in favor of using MyShofer to/from the airport for a trip of 5 nights or more. My one concern is that I tried to book a car for my husband on Monday night, for Tuesday morning, but there were no Priuses (lowest cost option) available. So MyShofer may need to consider expanding to meet demand. read more

Great service! Will be using them for all airport trips from now on! I was picked up on time, with a text when the driver was 5 mins out. Arrived at the airport quickly for my 6 am flight! read more

I flew up to San Francisco for a conference in May. I had a terrific time with MyShofer. My driver Sonny was punctual and friendly. He knew the city that he was able to maneuver through the back streets when traffic hit. Although I requested a Prius, he picked me up in a Town car and didn't charge me extra. I'm so happy I found MyShofer and will be using them many times in the future. read more

Used MyShofer for an SUV pickup on July 23rd from SFO to our Fisherman's Wharf hotel and for return to SFO on July 27th. Both went off with ease in fact when my daughter and I came out with some of our luggage to go back to SFO 10 minutes early, our driver was already there. He was very nice as I told him the rest of our luggage was coming and I still had to check out. Definitely would recommend MyShofer to anyone going to San Francisco. read more

Booked two trips - one from SFO to SF which was fine, but the return was a shambles. When you are offering airport transfers probably the most important thing is to turn up on time because the customer is planning to catch a plane. Unfortunately this isn't something myshofer.com understands. We booked for 2pm only to get a call from the driver to say he was running 25 minutes late. 2.25pm came and went. At 2.35pm we called the customer support number to be told "he was just round the block". Another 10 minutes later and there was no sign of the car so we had no alternative but to give up a get a taxi. If you want reliability, go elsewhere. read more

Just came back from a "girls trip " to San Francisco and needed airport transportation from and back to the airport. The communication was excellent. "Tom" our driver texted me as soon as we landed to let us know he was at the airport and directed us where to meet him. He was very personable and provided interesting facts about the area as well as restaurants to try (both were wonderful). He called to tell us he was on his way and 10 minutes out to pick us up for our return trip to the airport. Our only regret was that we didn't hire him for a private tour of the Bay Area. Would definitely use again if ever in the Bay Area! read more

I have been using MyShofer for most of my trips to SFO and a couple of times within SF. Great alternative to Uber as you can book early - Drivers were always pleasant, on time and well mannered, drove safely (except maybe the last one who was a bit... tensed). Fares are also competitive. The only reason why I wouldnt give it a 5* is whoever answers the phone. So unenthusiastic - Sounds like he couldnt care less. And that's part of the experience. If you can stick to the app and sadly, if you dont need to talk to a human being for customer service, MyShofer is close to perfect. read more

Hired my shofer to drive me and my girls to Napa for a bridal shower of my friend. The service was amazing, our driver knew Napa very well and suggested multiple amazing wineries that we never even heard about. The car smelled good and was clean , our driver was super polite and accommodating. Five star service , five star company and reasonable prices!! Will definitely do it again! read more

Had a great on time experience with myshofer. Driver was awesome. Only complaint is being very tall I don't fit comfortably in the back of a Prius, my head was rubbing against the ceiling the whole way. I shoulda got the town car! Great company regardless. read more

Honestly the best car service you can ask for. Whether it's a Napa trip or airport ride, they have it down. On time, immaculate vehicles, and professional service that goes above and beyond. If you're used to grabbing ubers everywhere, MyShofer really highlights what you get when you have a professional driver. Ask for Roman, coolest and nicest driver around. read more

I had ordered a limo service to take me to the airport this past weekend... I had decided on a last minute mini-vacation to Mexico. At the last possible minute the night before I leave to the airport that company cancelled on me!!!! To make a long story short I found and called My Shofer hoping there would be a chance that I can get a ride to SFO at 5am!!! Just my luck they were able to provide me with a last minute pick up from my house to SFO... they even called to confirm the evening before to make sure!!! All in all it made my travel plans stress free they got me to the airport on time and in a breeze I will definitely be calling them again for short or long trips and already recommended them to a close family friend flying into town. Worth 5+ stars. Great service, clean vehicles, competent and friendly drivers they are a must call for your next trip destination!!! read more

Excellent, professional service that was on time and got us to the airport quickly, even though we scheduled our pick-up the night before--we were impressed and would definitely use them again. read more

MyShofer Rocks!!! One of my favorite limo companies along with RideAuction. MyShofer has been a life saver for me and my friends. For the very reasonable price, you can customize your order. They have delivered important documents for me, they have taken me to airport at the short notice, they have helped many of my friends, and always in the clean car and professional drivers. Keep doing what you doing, guys! read more

I just booked again and looked at my history (it's there if one has an account) and saw that we have booked dozens of times in the past 3 years. Mainly to and from SFO but a few to and from OAK, and a few within the City. Not one issue. Never late, never lost. It is possible that phone communication could be an issue if you have to speak with them at an odd time -it's not like there's someone waiting for your call- but so far even our last minute changes have worked out. Uber is generally fine for spontaneous needs but there is something very relaxing about knowing well in advance that a driver (very likely one you've had before) will be outside your door slightly before the scheduled time. read more

Great door to door service. Very prompt. I use it to/from SFO. I've added trips in-between the airport trip & they're able to accommodate. I like that they arrive earlier than the scheduled time & text when they've arrived. The drivers are friendly & experienced. They offer bottled water to passengers and assist with baggage. Ease to book online or call. Convenient payment options to pay online or in person. Prices are very reasonable. I like how the prices are posted clearly on the website along w/ car options. No more airport shuttles or taxis for me. read more

I've been using MyShofer for a few years now with great success for travel to and from the airport. Wonderful car service with convenient on-line booking, fantastic customer service and reliable, courteous and professional drivers. Air travel can sometimes be very stressful, but, thanks to MyShofer, getting to the airport is one less thing to worry about! read more

I wanted to write about this amazingly friendly and professional car service in San Francisco. From the time we engaged on the phone to the time we were dropped off at the airport we had a great experience. Nice & friendly dispatch told us all about timing and traffic, booked us through the phone and sent us a confirmation email. We got a call 5 min before the pick up from the driver who was already outside at 5:00 am , smelling fresh in the clean car, wearing suite and tie. How nice of a treat for $57 about as much as a cab would charge us in most likely a filthy vehicle. So overall 5 stars, great service, reliable, friendly and ofcoarse affordable. read more

Excellent service. After several failed attempts to get cab to airport these guys were professional prompt and courteous.

Used this service the last time I was in SF and the driver was on time and extremely courteous. Even had two small bottles of water in the car for us. Will definitely be using this again when I go in May 2015! Thanks for offering such a great service! read more

This is a reliable, easy-to-use car service in the Bay Area. I use them regularly to get to/from SFO and OAK from Berkeley. They are punctual, and the drivers are always well spoken and friendly, but not chatty - totally professional. They have online booking, and they include tips/tolls in the online charge, so when you get out of the car at your destination, you can just go - similar to Uber. No receipts, no fuss. The main points: * Always on-time * Good communication via text to pick up at airport (texting to arrange pick up is better/faster than meeting them in the lobby, and it costs less) * Professional drivers w/good English * Online booking system works well read more

Used these guys for a romantic trip to Napa with my wife. We had an amazing time in Napa and certainly our driver made it even better for us. Very professional, car is clean. He knew Napa and suggested beautiful wineries that we have not been in yet. Very accommodating with water in the car and overall made us feel very special. Will definitely use them again. Thanks guys!!!! read more

Wow...after many cabs on my visit to San Fran this week, the experience with MyShofer and my driver Sunny was amazing. He showed up early to take me to the airport and he was pleasant and informational about the city and upcoming events. When I come back to SanFran the next time, I will definitely be using them to pick me up and to get around town. There would never be a reason to use a regular cab when you can pay the same and get extraordinary service and driving. Sunny was great and MyShofer is an awesome company!!! read more

Booked the night before an early morning pick-up to SFO. It was very easy to book and pre-pay on their website. Driver arrived on time in the Prius I booked and it was a wonderful experience. I would use this service again. read more

I found MyShofer on Yelp. I have never written a review, but I must say I had to this time. I was nervous about my daughter's first flight home from USF because she was limited for time to get to SFO. The driver arrived early, was very nice and the price fair. I will definately use this service only from now on! Wendi W Los Angeles read more

What can I say? Terrific! OK, there I said it. Beyond that, let me share some detail. I use this service at least every week. i started out random booking online (easy to do- no glitches) and progressed to a loyal and near constant customer. The car/ driver arrives on time, usually 5-10 minutes early and then either calls or texts their arrival. So, no worries about being late. The drivers are considerate and helpful. Having experienced some thrilling (read: downright terrifying) cab rides, I particularly appreciate how well they drive! I use the service for airport delivery and pickup- always without a hitch, and for local rides to appointments, dinners, outings, shopping or whatever. Great service! read more

I needed to find a service from the SF to Sacramento - then to Fresno - and then back to SF - on short notice. I called MyShofer based on its reviews, and my boss was very happy, which makes me happy. Booking was easy for the most part (aside from a few schedule changes on my end), and the driver showed up on time and ready to go. I've been very happy with the service we've received on follow-up trips, as well. Pricing is very comparable / competitive to other car services in the market, but service and personal attention is outstanding. read more

Tong arrived 5 min early this morning to drive me to a half marathon start area in SF. He was courteous, professional, amiable & kind. Got my morning off to a perfect start! read more

This is my new transportation choice for getting around town for events and to/from Airport. They ROCK! just used them for the first time for our friends wedding (Outside Lands was going on so knew cabs were scarce) and I'm so happy I picked them! They were outside my door right on time, got our friends, and to the wedding in perfect time. plus, the town car was clean, newish, and lots of room. Cost = $50 (tip included)so for 2 couples, a great deal, and no stress or worries - priceless! Our driver was so nice, he even offered to help our friends who were stranded at their home whose cab didn't show. I called them after the reception as again, no cabs around, and they came right away. I've got a work trip coming up and plan to use them for airport transportation as they are cheaper than a cab and much nicer, safer. read more

Our flight's 6 AM scheduled international departure meant we had to be at SFO around 4 AM. Because of their unreliability I ruled out SF taxi companies and was equally wary of airport shuttles. Solution? MyShofer. Making a reservation was painless and Ryan arrived 15 minutes before pickup (but quietly waited outside until we were ready). The ride to the airport was smooth and the credit card transaction easy. Although a cab ride might have saved a few bucks -- and I emphasize the words "might have" -- why deal with the real possibility of a no-show and subsequent panic getting to SFO. MyShofer is a no brainer. read more

We flew to Napa for our anniversary and hired myshofer to take us for an all day long tour in Napa. It was a trip of our life and myshofer was definitely a big part of it. The car was clean, our driver was professional and knew a lot about the valley. We'll definitely return and will definitely hire these guys again! read more

I have recently used the My Shofer's services and all I can say is that their services are outstanding. I previously had some bad experiences with cab companies and for because I had to be at the airport early in the morning I decided to give my shofer a try. And I am so happy I did. My driver arrived even before the time, he was very polite and overall I was very impressed not only for the service but also with the comfort. Thank you! read more

I used this service to SFO on 4/7/15 and from SFO on 4/16/15. On my trip to SFO, the driver was right on time @ 7:00 a.m. He called to let me know he was on my street. He was very courteous, helpful, and friendly. He got me to the airport quickly and without incident. My trip from SFO was even better. I requested the driver meet me in the baggage claim area as I am visually impaired and would have had a hard time finding him. He easily found me and helped me with my bags out to the garage. He was extremely friendly and courteous and helpful. We talked all the way to my front door. He even carried my bag up the steps to the front door. Unfortunately, I don't remember the name of either driver. (CRS syndriome!) They were both very professional and well suited for their job. A great service at a reasonable price. I will use them again!! read more

As many trips as my wife and/or I make from the Richmond District to SFO, MyShofer and its drivers have never let us down. Heck we're on a first name basis with our drivers!!!! read more