Highly recommended. True craftmanship. Super Prodessional. Great value. Very clean. Our floor look…read morelike new! Thank you Mike!

I am delighted to give my enthusiastic recommendation for Ross Valley Hardwood Floors. After having…read moresevere buckling from water damage in my kitchen, Mike and Jeff did excellent work on repairing the damage and restoring the hardwood floor to top prime. Mike and Jeff are professional, courteous and clear in their explanations of their work. I give them my highest recommendation. Rick Isaacson

The photos speak for themselves. The floors didn't last two years before they started to crumble. I…read morereached out to Greg Martinez and his installer William Hernandez via text and email with no response. Run while you can and avoid the same costly mistake of flushing thousands of dollars down the toilet. It is a shame too, as they were nice and tried, but ultimately the poor quality of flooring installed, coupled with their lack of response and ownership has forced me to write a critical review so that others don't suffer the same fate.

Our vinyl floor planks started peeling/lifting at the joints in certain areas of the house after 6…read moremonths. He replaced them. 6 months later they started peeling again. He blamed them on house movement. Said he would contact the mfg. Never heard from him again after multiple attempts to contact him. I suspect it was due to the thin planks we chose which was lower cost. But we would have happily paid more for reliability. He should have provided better guidance. See attached for example of the degradation. We've been using packaging tape to keep it down and prevent any foot injury. It eventually degrades and we have to deal also with the sticky residue. Ugggh! Also per the plumber we hired recently, Greg's crew also did not reinstall the toilets correctly for the upstairs bathroom. They should have used a double wax ring. This caused a leak in our garage ceiling. Double uggh and yuck. He's a nice guy and all, but I would not recommend him.

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3…read morebedrooms and hallway of my condo. I looked at a few places that didn't cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted. Robert came over for measurements and an estimate. Everything had gone smoothly and professional to this point where in other places there were flags that would stop me cold, and I would stop the process and move on. The whole selection and purchase process with Robert went smoothly, and they were ready to install the carpet before I was because I had some painting that needed to be done, and I had to delay them several times. When I was finally ready, Juan and Douglas arrived on time to install the carpet. It was a two-day process, and I was really impressed how methodical they were. It was like they were putting together a puzzle they were really familiar with and each part was being sized and put in its place. I later found out that Rafael Floors has a lengthy training process for their installers that takes years. It starts with a 5-year apprentice program where they work under a journeyman installer before they can go out to install a carpet. Juan described to me what a momentous and serious occasion it was after 5 years to finally have a project of his own and being responsible for all the materials and making the customer happy. They did a perfect job and I was one happy customer. That was 3 months ago and I wanted to be sure that others would see my review like I saw others' so they would know what I know about Rafael Floors. Thanks Robert, Juan, Douglas, Arturo (master installer), and Kim!

My entire experience with the staff of Rafael Floors was excellent. They replaced carpeted areas…read morewith wood flooring. My experience starting with, Robert Gomez, the estimator, to the owner Steve, and finishing with the installers, they far exceeded my expectations. I could not be more pleased. I highly recommend Rafael Floors, and Robert Gomez for all your flooring needs.

Cesar & his team of Miguel and Jorge did a fantastic job on my dining room floor. Removed the…read morecarpet, identified the bad spots, repaired all of them, replaced the bad planks and put a great finish on the floor. Sounds easy, but they worked very hard on this project, barely stopping for breaks of any kind.. They were professional, courtious, communicative about the process, on time, responsive, friendly, & cleaning up after the work was finished was exemplary. I most definitely contact them for any future projects. Highly Recommend! Thank you Cesar, Jorge, and Miguel!

The team at Castro Bros flooring are wood artists. Their knowledge on how to restore wood floors is…read moreunsurpassed. Their attention to detail, their ability to seamlessly restore, their immense knowledge on color matching is excellent. This summer we hired CBF to restore 100 year old wood floors in a mansion in Berkeley, architect William Wurster. The original wood floors were covered by carpet at least the last 50 years. Their work is fast, high quality, and doesn't cut corners. Their result - absolute perfection. I've hired them for new floor installations, repairs, and restorations and I'd never choose another. Shows up on time, prep and clean up is impeccable, and results are a work of art. The house may be a historical and architectural masterpiece, and now the original floors are too, thanks to the skill and artistry and care of the Castro Bros team. Any job, big or small, has the same outstanding and beautiful results. 10/10

Outstanding service and results! Daniel was very helpful…read moreworking with us and incredibly knowledgable about the refinishing of our tub. He carefully explained the entire process, what to expect and long term care. It was important to me to use an owner/operator of a small business, and not a larger company that simply jobs out the service to a local contractor. Daniel cares about pleaseing his customers. Daniel has my highest recommendation--you won't be disappointed.

Daniel truly is a Godsend and he's got the skills of an artist! This is my second time using his…read moreservice (the first time was in my property in the east bay with a chip in a strange colored tub). This time, I had two chips in my tub in SF and thought I'd give it a try myself. I bought a kit from Amazon myself and tested the color matching with the epoxy resin and thought I had it really close! I spread the stuff into the chips and let it dry for a couple days. Then I sanded it down so it was smooth - that's when I saw that the color was transparent. I tried painting it with a tub spray paint but it was way whiter than the surround. I knew I had to call Daniel to come correct my work. He's super busy (because he's so good!) but luckily he had time on a Sunday to come help me out! An hour later, my tub looks like nothing happened to it - perfectly color matched! Daniel truly is a Godsend! If you need chips repaired in your tub, don't hesitate to call Daniel. You WON'T be sorry and WILL be absolutely delighted with the result!

Would not hire again…read more We first hired Jan in September 2016 to install hardwood in our kitchen. His price was slightly high, but he did great work. We hired him again in July 2018 to do our adjacent family room. His price had increased significantly, but we liked his workmanship and wanted our adjacent floors to match. Plus, we liked him personally. In our opinion, the second installation was poor, very poor given the price. The nails holes are inconsistent, pitted and not filled properly. There is also wood filler covering other errors. And, the filler color he used does not match the correct color used in the kitchen so the errors stand out even more. He also left a red chalk line dust spot beneath the top coat which now stands out near the center of the room. He did not take the care we paid for as he did with the first job. The biggest disappointment, however, is that he initially indicated that he would come take a look at the finished floor and see how it could be fixed, but never did. He simply stopped returning our text and telephone messages. We gave up after a month. I cannot explain the change in attitude, but in my opinion Jan did not act honorably in leading us on and then ignoring us. We will not hire him to do our hallway and bedroom floors.

In April 2012 Jan Broek re-finised 800 sq ft of oak flooring in my Marin County rental duplex…read more -- Final product: outstanding, better than when new 32 years ago -- Timing: Jan successfully met a tight schedule during tenant change over. -- Professionalism: Jan and his staff worked well with me, my new tenants, and the downstairs tenant, keeping everyone informed of progress and potential problems (there were none). -- Clean up: Dust suppression was very good to excellent, so very little clean up req'd. -- The job: Particularly notable: precision sanding of the old flooring around the baseboard trim, a soft-wood (redwood) which did not have to be removed. Flooring was T&G 3/4 in. oak, with grooves between planks. We opted to take about 1/8 inch off, so that the grooves essentially disappeared. This action gave a more professional look to the floor, so the end result was a better looking floor than the original from 30 years ago. -- Payment: Although Jan's website indicates credit cards can be used, there's a several-day wait for approval. That was too long in our case because of scheduling. They could not deal with an Electronic Funds Transfer. All-in all one of the best experiences ever. My home is 120 miles remote from the job site, and there were no problems in dealing with Jan and his staff

We were completely stuck when it came to our cabinet pulls. We wanted to switch out so we carefully…read moremeasured, ordered everything, and then realized during installation that they were just slightly off - enough to make it impossible to install properly. It was incredibly frustrating, and almost every company we reached out to declined to help. Thankfully, this company didn't. Within just a few days of contacting them, Jarret came out and took care of everything. He replaced 12 cabinet pulls and 21 knobs, making all the necessary adjustments to ensure they fit perfectly. The attention to detail and willingness to tackle a tricky situation really stood out. The transformation was amazing, our cabinets now have a completely refreshed look and feel. On top of that, their communication, value, and responsiveness were excellent from start to finish. Just an all-around wonderful experience. A huge thank you to Jarrett!

Tyler's totally professional, competent and friendly cabinetry work he and his crew performed for…read moreus was fantastic. He arrived for a evaluation and measurement was performed at exactly the time frame he specified and the manufacturing and installation job were totally excellent. i couldn't recommend anyone more highly.

123-Floor did a great job replacing our floor. Very professional and went the extra mile. We will…read moredefinitely call them if we need another floor done.

Bill offered very helpful advice to address our family's needs, not just for flooring but how it…read moremight impact health vulnerabilities in our home. Compassionate and knowledgeable, plus responsive to communication.