I booked an appointment to get a haircut due to having heat damage in the front of my hair. The only choice on the website for a cut was a Big Chop. I selected this but explained in the comment box that I wanted the heat damage cut off and then to consult with the stylist regarding my options based on how much length I have after the damage was cut. This was also agreed upon via text. When I was in the salon, the stylist immediately said Big Chop. I told her no, explained again what I wanted. She then said Taper? I said no. I didn't have an exact style in mind because I didn't know how long my hair would be after the damage was cut. However I didn't want to go too short. She had me show her styles I liked in Pinterest. The one she liked was shorter than I wanted. I said only if that's how short I have to go. She then started cutting in the back of my hair. Um the damage is in the front. I'm convinced that she just wanted to do what she wanted. She told me I looked scared. I said yes because I am. She was nice and kept bringing me mirrors to see what she was doing but what was the point, the hair was cut. She gave me a wash and go. She stated that I had a lot of shrinkage but still had plenty of hair to do all sorts of styles. And kept saying that now it has a good shape. I went home and it looked smooshed in the back like I had been laying on it. Day 2 it was difficult to part in order to oil my scalp. Day 3 the gel was gummy and white in spots. I washed it and there are still stringy pieces in the front. The whole point of the cut! My twists are half the length that they were before I came in. I hoped that I would be able to wear my own hair for a while but the cut is ugly. It doesn't suit my face and it is harder to do at this length. I'll be making an appointment to get crochets (somewhere else) and ordering shears to trim it myself for the next year. I consider it a lesson learned because I didn't have a definitive style in mind, but I will not be returning. read more

After years of being afraid of letting anyone touch my hair, I have found my place!!! The online booking feature made scheduling a breeze, and I was provided with reminder notifications which are a great help to me. When I arrived, I was shampooed right away and it was one of the best shampoos I've had. Deneen was my stylist and she did a wonderful job on my hair! I got a two strand twist updo and she took great care to ensure my hair wasn't too tight and that each part was straight. I was in and out in a breeze and as someone who spent her relaxed years spending 3-4 hours in a salon, I was impressed!!! read more

The N Natural Team is one of a kind. Getting my hair washed & twisted there is always such a vibe. The "sit back & relax" reminder on the ceiling was so thoughtfully placed and earned them the 5th star in my book. The other stars are due to an authentic feel, VERY skilled stylists & overall loving foundation laid by the owner, Angela. This is def the place to go for you natural hair needs & the location is conveniently placed in Silver Spring. Looking forward to my appointment post-Covid. read more

Angela is a mess. She lacks customer service and is argumentative. Her tone is not one of trying to please her customers- especially with these ridiculous prices. I do not like her approach to addressing situations. Perhaps a customer service class would help. I wanted to give a half star. read more

Visited the salon today at 10:30 AM. I was hoping that after a very tedious process (a lot of going back and forth to book the assessment, pay for the assessment via an invoice, WAIT for confirmation of the payment, wait for the zoom meeting invite that I reminded them that I had not received, book the appointment, wait for instructions on how and when to pay the deposit for the appointment, pay by cash app and PayPal ONLY within 24 hours) a lot of wait on further instructions NONSENSE. I was hoping it would be WORTH the AGGRAVATION, unfortunately, it was NOTTTTTTTT! $175 for 7 flat twists (not all twisted in the same direction and all are different sizes). A required $25 hair assessment is just another MONEY HUSTLE. The rep raved about me getting a "MASTER" stylist that did flat twists really well, and she was creative with different styles. She quickly told me that what I wanted, she didn't have time to do it (I thought I booked an hour ($150 an hour MASTER stylist fee plus $25 for very little hair). My flat twists look like the ones my niece created when she was 10 and hers looked better! BTW the "MASTER" stylist needed input on creating a "quick" style from another MASTER stylist who popped in from the other location. This salon did not live up to the HYPE! $200 + traffic + locating parking then paying for it +my time taken off from work= YOU SHOULD OWE ME MONEY read more

I've had nothing but positive experiences at this salon. The atmosphere is very relaxing. The music is great and always played at an appropriate volume. There is a product store at the front of the salon that has a good selection of natural hair and skin care products. I've always found ample free parking just outside. Mikesha was my stylist on all of my visits and she was always on time, knowledgeable, personable and capable. I was really impressed that the owner, Angela, checked in with me to ask about my experience at the end of my first visit. I also love that Angela has a vision for natural hair care and for the progress of the natural hair community. I can tell that for her the salon, and all the extra activities they lead/host, are a passion and not just a money-making enterprise. I think this passion comes through in the service you receive. read more

I had an amazing experience getting Marley Twists done by Angela. I appreciate the great products used on my hair, listening and customizing the style based on my requests, great conversation throughout my service and clean and positive salon environment with no wait time. My service was done in 2.5 hours perfectly and my hair smells great from all the natural goodness they put in. read more

N Natural Hair Studio - Marley Twists - Hair Salons Near Me - Silver Spring, Maryland

A week or so after my haircut, the owner called me and apologized for my bad experience. I'm still upset that the hair cut I received was not the haircut I wanted, and I won't be going back to this salon, but it was a nice gesture for the owner to call. So, perhaps the issue was just this one stylist, not everyone at the salon... read more

Best customer service ever! I can't express to you enough how pleased I am with the level of customer service I experienced at Nnatural Hair Salon. I've been coming here for about 5 months and Daneen is the stylist who usually does my hair. She does a fantastic job doing my two strand twist and Marley braids. However, I recently wanted a cut and another stylist in the shop gave me a cut. I wasn't satisfied and I expressed my concerns before I left and she advised me that if I didn't like it after a few days she would fix the 2 sides- I didn't like the way they blended. Well, after a couple of days I still didn't like the cut. To make a long story short the owner, Angela, came out first thing on a Sunday morning fixed the cut to my liking and restyled my hair. I'm so loving my hair right now ya'll and I'm really loving the way they took care of me without attitude! Also, every team member of the shop that I've met thus far has shown professionalism and kindness. I'll definitely will be back. read more

The wash alone by Blend was enough to give this place 5 stars! She massaged my scalp and thoroughly washed my hair. It felt wonderful. And then on to the Big Chop (BC).... So I had been thinking about doing my BC for a few months. I was a little nervous. I finally made the appointment and Shema did an excellent job with the cut. At first I had to get a little used to having really, really, really short hair. After the whole thinking I looked like a boy thing went away and learning how to play and style my hair, I have to say I love it. My profile photo is the new BC look! read more

Absolutely LOVE this salon and the the N team. When I walked in I was greated with some AMAZING tea and soothing spa like atmosphere - a huge bonus! I had the pleasure of working with Melissa, Mikesha and Angela. I was completely shocked with how gentle they detangled and combed my hair - a lot more gentle than I have been doing! I came in for multiple services, including a big chop after transitioning for 7 months. Melissa detangled and washed my hair so gently, I wish I discovered this place sooner. After doing my big chop, I wasn't sure what looked I wanted and Angela hooked it up! Love my short hair! Highly recommend this salon. The best experience I have ever had at ANY salon! Lastly, I NEVER write reviews - I created a yelp account just to write this one .. that tells you a lot! read more

Proceed with caution. Paid close to $200 for a simple wash and go. I came here because my regular stylist is out sick at the moment. Before you book an appointment as a new client, you have to do a hair "assessment" which is a $25 fee. This money is not put towards your hair appointment. The hair assessment consisted of her asking me what style I wanted, when I wanted to come in, and wanted to see my hair. LOL. That could have all been done over the phone or text message. Felt like just another opportunity to make money. The salon is small but a nice atmosphere. My stylist Samantha was pleasant; however, my wash left much to be desired. I tried to tell her in many different ways that I needed a more vigorous wash since I sweat a lot and she continued to "wash" my hair with a light touch. One of the main joys of going to get your hair done is a good wash and I was very disappointed. I had to ask for a towel on two occasions as product and water dripped onto my shirt. Lastly, I was not told that a deep condition was an extra $30. Overall very disappointing. read more

I visited N Natural Hair Studio and was extremely impressed. My stylist was Skye and she 'slayed'. She did an excellent job achieving the desired look I described based on a picture I showed her. She took her time; I didn't feel rushed- instead I left with a high-quality cornrow up-do style that I know will turn heads for weeks. She also answered various questions and gave me great natural hair care maintenance tips. And don't even get me started on the shampoo bed and the sugar scrub! I've already booked my next appointment with Skye. Sidenote- although I was not serviced by her, I also observed Kyeesha service a young ladies hair that looked beautiful. read more

This Place Is Awesome In My Opinion! After My First Wash And Re-Twist I Knew I Had Found Exactly Where I Needed To Be. The Ladies Here Are Very Nice And They Also Do Excellent Work, 110% I Had A Few Locs That Fell Out As Well As A Bush When I First Showed Up And After 2 Visits My Hair Feels And Looks Brand New!! Get You An Appointment ASAP! read more

Today I took my teenage daughter here to get Marley Twists and she cannot stop bragging about the service she received. I am so grateful we found this place. First off, I saw that someone had issues making an appointment. That was not the case for me. From the time I called, the person on the other end was very professional and guided me through all the steps that needed to be taken before arriving. Furthermore, I can really appreciate a place that values the time of their customers. As we walked in the door, we were greeted and my daughter was in a shampoo chair within 5 minutes. Her appointment began at 8 AM and we were out of there no later than 11:30 AM. This included the shampoo and style! Also, we've tried to get this style done at other places, but we ended up opting out because the stylists could not do it without being harsh on my baby's edges. Not this place. Daneen was outstanding! She was so gentle and let my daughter choose an oil scent from their selection of oils. Everyone is nice and makes sure you are being serviced, the music is great, and the shop is clean and well-maintained. This place really cares about the health of natural hair and I would recommend it over and over again. Keep up the great work! read more

The ladies were ok, but they need a real receptionist, depending on the cell phone to do everything for you is not good. While I was there another customer came at the same time I was there, because they depended on the cell phone to have gotten things straight. I never received a receipt for getting my hair done, again relying on the machine. Tip: less money on the photos and more in a paid receptionist. read more

My hair was cut by an non-licensed, unskilled person who nervously clipped and shaved my natural into a mess. And the decor of the salon looks patched together. I'm disappointed that I travel out so far and spent any money for subpar service. read more

I highly recommend the Nstitute for all my fellow (frugal) DMV naturals .. you cannot go wrong here!

This place is magical. Black art, black hair styles, and all things natural hair. There's not other place like it. I'm excited to be a part of this tribe. I cannot wait to see it go to the next level. I'm happy to support this salon as much as I can. I'm an N Club member as well! How many natural hair salons have a hair club?! I can get my hair done every month for a flat rate! It's the best. I'm so thankful :-). read more

My first visit to N Natural Hair Studio was about a month ago. The atmosphere was welcoming, like anyone's first time at a shop you have to feel out the vibe, but we as black women love conversation and love each other, so the vibe and atmosphere was great! I only waited for about 10 minutes before being welcomed to the shampoo room. My shampoo was amazing and the shampoo lady had no problem telling me what products she used. I received a deep condition as well. I sat under the dryer a little over an hour, I'm not sure if that's how long they choose to deep condition, or if my stylist was a little backed up. Either way, I had no problem with it. After the deep condition rinse I went straight to my stylists chair. Daneen, my stylist, was very personable and welcoming. She is quick with her hands and neat. I received spring/bomb twist, and I requested them to be done using the "no braid" method, which the next day I learned was the WRONG thing to do. My twists looked 3 months old after three days, and some slipped out. However, I simply called and they had me come back in to fix the, free of charge. Next time I will use the traditional "braid at the base" method. My recommendations, maybe for my hair specifically, are to use something to hold my hair better at the root and along the shaft of my hair to make my hair blend better with the bomb twist hair and to make the hair line neater. I'm no hair professional, so I put my trust in my stylist to direct me in the right direction so far as hair health and styles. I would have been 100% OK with my stylist saying, "I don't think the 'no braid method will hold.'" My hair was not blow dried before starting the twist, I don't know if this is why some of the twist slipped or if this is why my hair didn't blend or hold well, but like I previously said, I'm no hair professional, but it was the first time I had twists/braids on wet/damp hair. Time is of the essence, and N prides themselves on not having clients wait hours upon hours or sit in the chair for hours, however, at times I felt that my stylist was going too fast and not paying attention to detail because she was maybe an hour behind for the day. I paid a lot of money (for my pockets) for my time in her chair and wanted it to be focused on the health status of my hair, the current style, and future styles and treatments for my hair, and not "gotta get this done to get to my next client." All in all, I can't wait to return to N Natural Hair Studio! I will probably get the bomb twists again, making the adjustments above during installation. Daneen is so polite, and knows what she is doing. The owner of the shop was present, friendly, and expected nothing but great work from her stylists. This is a black owned business I definitely will continue to support. The ladies were very professional and show exceptional customer service. Look forward to joining the N Club as well! OH! Another thing I really appreciated was while finishing up, Daneen asked another stylist to help her twist the hair down after she started the twist off. The stylist, Skye, was very honest in saying, "I can't twist in the direction that you have started them. It's my natural instinct to twist the opposite direction." Listen, this honesty in a stylist and a team is what I love. They worked as a team, and when Skye couldn't do it, she stepped back and didn't take the risk of not having the twists be uniformed. Ok, I'm done! Can't wait to see these ladies soon! read more

I've been going to this salon for maybe two years or so for loc maintenance and styling. I absolutely adore it! I love the vibe and the warm atmosphere. The staff members are always friendly and welcoming. I also appreciate that they want to get you in and out. They try really hard to be efficient. I also love their out-of-the-box promotional ideas and events - the newsletter, natural hair conferences, the N Club. They're a clever group of sisters. My stylist is Carissa and she gives my hair the TLC it needs every time. If you're looking for a professional, warm, educational, relaxing salon who cares, I highly recommend N Natural. read more

Just made a call, haven't booked my appointment yet... decided to wait on the availability for one of their hair stylist. But Excellent customer service, worth mentioning. Very patient, Ms. Angela took time to answer ALL of my questions in detail, providing great suggestions and informative recommendations. I'm honestly impressed, and just wanted to sprinkle in my gratitude... read more

I've been getting my locs done at this salon for over 5 years. I have a LOT of hair and the stylists are always patient and professional.

I have been going to N Natural for about 1 year. The service is great, my appointment always starts on time, and my hair looks fabulous! I've used several stylists and all of them are very competent. Carissa is usually my go-to stylist. She is a hair genius! She has creative styles and I rarely make any suggestions, because I like what she comes up with. The pricing is good for me, and I feel like I get what I pay for. The atmosphere is professional and friendly. I don't go anywhere else. My hair looks good, and I never feel like my appointment was a waste of my time. 5 stars for N Natural! read more

I've been going to N Natural a few years for loc care and have loved it. Carissa does my locs, which are thick and quite long. I enjoy the process and appreciate the results. Thanks much Angela, Carissa and Tanisha! read more

$35 booking fee (I believe it's non-refundable if you cancel) that is taken out of the cost of your service. The price of services seemed reasonable. I scheduled my trim and style in advance, but the weather prevented me from making it to my appointment. My stylist called me and worked with me to find a time that worked (no extra fees or headache). 1.5 years post big-chop, and this was my first visit to a salon to get styled. Carissa worked wonders on my twa! Prompt, friendly service, nice atmosphere, and a great trim and style. I am super happy with my new do! Carissa is a great stylist and took time to talk to me about conditioning and caring for my hair. Highly recommended! read more

Angela styled my hair at the Baltimore shop. I was impressed at how fast she finished my hair. I have a lot of hair. And it ALWAYS takes a minimum of 1.5 hours of twisting for two strands. She finished my hair in about 40 minutes. My entire hair unraveled in one weeks time. I have type 3 kinky texture hair. I've never had my twist unravel on their own w/o water or anything. I paid over $100 for shampoo, condition, and two strands. To say the least I was extremely disappointed and will never go back here. read more

I had a great experience each time I've been to N Natural Studios. It was the first salon I found that could properly care for my natural hair. I appreciate that their staff is well trained and well versed in the care and treatment of natural hair for black women. read more

I have been going to N Natural Hair Studio for years and I am so thankful that I found this community of lovely stylists. It is a kind and fun environment. I feel welcome and supported each time I arrive to get my locs washed and styled. I trust N Natural Hair Studio with all my natural hair care needs. My wedding, new job, anniversaries, I know I'm in good hands. I highly recommend this salon read more

After my initial review I was contacted by a salon rep, Khadijah. She told me that my review had been read by the salons owner, Angela & that she was apologizing on the behalf of my stylist (never once had I spoke negatively of my stylist) & also for the fact that I wasn't satisfied. I was also given the option of a refund or to return to the salon for complimentary service. I said that I'd rather have the refund because I didn't see myself returning. A couple days went by, I received no confirmation of a refund. I reached out to the salon & spoke with Khadijah again she told me that Angela(salon owner) wanted to speak with me personally about the situation. However, I never received a call from Angela. A week passed & I decided to follow up. After getting a hold of her I tried to explain my situation to her. Initially she acted as if she had no idea who I was or why I was reaching out. She then went on to tell me that I told my stylist I DID NOT want my hair blow dried & that the hair dryer with the taped nozzle was the one used on their Instagram promo the"Lemonade" style. Never once did I say that I didn't want my hair blow dried. Basically I came to no resolve with the owner of the salon. She negated everything I said. I was so frustrated that I did not care to finish the conversation. I never asked for a refund so why would anybody from the salon contact ME offering one if this wasn't a part of their policy?! I was willing to simply take the loss & never return to the salon. I tried explaining to her that I wasn't asking for a refund but since they offered it I was following up. Besides the fact that I went home & finished my own hair. She continued to try to justify the fact her employee used a broken hair dryer that could've very well electrocuted the both of us! And simply didn't give me what I asked & paid for. Angela said that I told her employee I had NEVER had my hair blow dried before! LOL. Granted I wasn't 100% satisfied I STILL tipped & went on my way. Angela wanted to know how long I was at the salon because she wanted to calculate a partial refund based of the hours it took for my hair to be completed. She told me she contacted the client whose appointment was after mine & that client told her the appointment was on time. After all of this back & forth I was completely OVER IT! I told her that I was no longer interested in the refund! I've already taken my braids out & moved on! I'll just stick to reputable salon with better professionalism & customer interaction. read more

Now that it has been a solid week, I feel comfortable enough to write this review! N Natural was recommended to me from a friend's coworker who routinely gets her hair done from here. I actually had to travel from out of state because I live in an area where there is not a market for black hair. I haven't had my hair pampered for YEARS and because I was traveling, I was a little worried of what the experience/outcome would be. However, I was not disappointed. I was styled by Angela, who not only was patient with me, but listened to me and addressed my concerns. Not to mention she did a great job. I've gotten so many compliments! I got a shampoo, condition, deep conditioner, trim, ACV rinse and knotless braids. The vibe of the studio was so down to earth and embodied female empowerment. I love the fact that they support black owned businesses and quality products was used for my hair. My only regret is that I won't be able to come as frequently as I would like because of distance, but I for sure will be coming back! read more

Sooo...I had my first experience at N Natural today and I wasn't completely disappointed. The service was good. My stylist, Daneen, was ready for me when I arrived. She washed and conditioned my hair thoroughly. She trimmed my hair, which was desperately needed. But, when it came down to styling-Things went wrong. When I booked my appt, I requested a style I saw on the website. I showed Daneen this hairstyle, too. But, she figured she'd do something different "because the style was too complicated to do" though she had already informed me she had done it three times already. I would normally demand the service I requested but 1. I trusted she would "hook" me up and 2. I had my seven year old with me who was getting her hair done (unplanned) by another employee. So, I didn't feel like a tiff. I am rating my first experience as a 3 out of 5 because while Daneen clearly has the skill set to do hair well, she didn't style my hair the way I wanted. On the other hand, I asked Crystal to do my daughter's hair (last minute) a certain way and she nailed it. And, she was extremely patient and gentle with my tender-headed child. My daughter asked to go back to Crystal! Epic. I've booked a future appt with Daneen because I believe she's skilled and knowledgable about natural hair. However, next time, I need to walk out the salon Loving the way I look. I didn't this day. This place is pricey so make sure you get EXACTLY what you want. I'm hoping my next experience will be better. read more

Stylist Elandra: My first time getting my hair done, and im very disappointed. I felt like I got set up with just anyone, first off when I met her she had on leggings sports bra, and jacket with her stomach out with long nails. She didn't even look professional, I wanted to leave asap, but i decided to give her a chance. As we were talking I found out that she specializes in weave, not natural hair, which explains how my flat twist were looking bushy at the back, she had bobby pins showing in the back as well, when I got home I had to take some out and put it back in so its not so obvious. This was an eye opening experience for me, although she was very nice, I won't be coming back. read more

Angela, the owner, has amazing customer service. I first went there in December for feed in braids but the hair I bought was not right and I left upset because this was suppose to be for my birthday. I called Angela and explained the situation and she comped me the hair style with another stylist and I love it! Krystal did an amazing job! read more

The people are very nice, but do not get crochet braids done here. My hairstyle looked horrible. I HATED IT. I looked like a black Annie chinchilla doll. So gross. I literally took it out the same day and had another hairstylist at another salon fix my hair. I paid $150 dollars, which isn't too bad but the person who did my hair wasn't even a real hairstylist. It should be half the price for a non-certified stylist. The receptionist omitted this information during my initial call. Products are good, but be cautious and ask about the credentials of your stylist. read more

I really loved this salon. I knew from their website that I would love N Natural's approach and philosophy, and I wasn't disappointed. I also really liked their online booking system. Everyone was really nice. Great music. Very welcoming and receptive to your ideas about what you want to do with your hair. My stylist was Angela. I would def go back! read more

N Natural Hair Salon is a gem in the White Oak community. The owner, Angela, is a natural haircare expert and her stylists are all excellent. Carissa, Kisha and Angela have done my hair and they can work some magic! I love to get my two-strand twists and flat twists done at N. They also do a very thorough and relaxing shampoo. I highly recommend this salon! read more

WOW!!! What a great experience! These folks are the natural hair pros! I've been a customer for a short time (less than 2 months) and all of the staff is kind, professional and very knowledgeable. I've gone for color twice, my hair pro is Natasha Shaw - SHE IS FABULOUS!!! She listens, she advises, she has a great sense of humor and she's ON TIME!!! I came in for a rush job (my fault) and she had me in and out in under 1.5 hours...I have a WHOLE lot of hair and it looked and felt fabulous when she finished. This kind of customer service is well worth paying for - but the shop prices are VERY reasonable. If you're in need of a shop to work on your natural hair - look no more - this is the place for you!!! They will treat you like a queen. read more

Tonia is wonderful! She treated my hair pretty well. She took her time with my shampoo and condition and when she was done my coils were popping like crazy. I asked for a trim and she gave me a trim NOT a haircut (Naturals, you know what I'm talking about). N Natural Hair Studio is really committed to the health and beauty of natural hair. read more

Sadly, I find myself having to update my earlier review. 3 days after my crochet braids were done and my hair is a disaster. Were it not for my busy schedule I would have undone them yesterday but I just dont have the time. It's upsetting that I'm going to have to undo them this weekend after having had them in for only a week. The amount I paid for them now seems ridiculous. The hair used was of such poor quality and it has completely matted. To make matters worse, it's still tight and painful. I would have felt better had I gotten 1 weeks worth of protective styling out of this but instead it looks terrible and my hair and scalp are taking a beating. I really wanted to like this because she's so nice but this is just unacceptable. read more