I finally got the call and was able to purchase my watch recently, and I couldn't be more pleased…read morewith the experience. I want to give a special shoutout to the incredible team at Bucherer Roosevelt Field--especially Janny, Brenda, Sonia, and Shar. From start to finish, the entire staff was courteous, professional, and truly made the buying process seamless and enjoyable. Their knowledge, patience, and attention to detail made me feel confident and valued as a customer. I highly recommend this location to anyone in the market for a luxury timepiece, and I look forward to doing business with them again in the future. Thank You Francis

Bought a Daytona here in 2009 and looking to trade in for a day date. Security guard greets me,…read morewalk in and there is no one in the store. Ten minutes later I see a woman, she doesn't acknowledge me. Not even a Hello. There are many watches in the store but signs all over that they are for exhibition only. Doesn't make sense. You are just showing high end watches (they are not for sale lol) the least you can do is have a staff there to greet people.

I've been a customer of Gross Brothers Jewelers since introduced by a friend nearly three years…read moreago. I've always found the brothers and staff to be honest, reliable and sincere in their transactions. If they tell you they will get you a watch, they come through. Christina is the new buyer and Rolex rep. She is amazing to work with. Gross Bros is not your typical AD. They've come through four times for my family. I'm waiting for my wishlist watch but confident that I will one day get the call.

They provided great friendly service. They paid us a fair price for a Rolex we brought them.read more

Gary and his staff came highly recommended. My wife's engagement ring needed to be repaired. Her…read morering never left our sight and the repair was completed in a matter of minutes. The ring looks as great now as it did the day I bought it for her 25 years ago! !Everyone there is very nice and knowledgeable. I will make my future jewelry purchases there ! Joe

I went in with a swollen finger and two rings that wouldn't come off. Sean greeted me immediately…read moreand was so kind and helpful, I felt so at ease. He promptly and gently cut the rings off and assured me they could be repaired. Relief! But the kindest part is that he did not accept any money for the service. I will DEFINITELY be back when it's time to repair and resize those rings. Thank you, Sean and Gennaro Jewelers for your utmost professionalism!

I took my SEIKO Men's SKX009K2 Diver's watch to WJP for repair, and shortly after picking it up,…read morethe crystal was completely fogged up. I took it to another place I go, but it's further away, and I trust it more. They showed me the damage and said the person who repaired it didn't bother to replace a worn seal. I lost a $600 watch for a seal that cost less than $1. So if you value your watch, do NOT bring it here.

Went in to get an estimate on a watch repair and to possible fix another watch. Gentleman was very…read moreKind and knowledgable! Will be a customer for sure!!

Had a beautiful Omega watch stolen when traveling and Lou was a life saver. Found the same watch…read morethat had been stolen and had it delivered in a timely fashion. just love my watch! This watch meant the world to me because it was my very first anniversary gift from my wife and we just celebrated our 25th. So it meant a lot to me. This is a watch that is hard to find, but Lou found it. Thanks Lou again.

Fantastic service. I had a broken clasp on my watch band and they repaired it to new within hours…read moreand at a very reasonable price. A pleasure to deal with the Rockefeller Center location

Great doing business with Jeff. Fair offer would recommend to everyone looking to buy or sell.read more

Extremely pleasant staff with upfront pricing on their items. I came here for watch battery…read morereplacements and was very pleased with the service and the reasonable rate of $10/watch.

They say that good things come in small packages. This store is definitely one of them. This…read moreshop is located on a small road that goes into the Mineola LIRR train station from MIneola Blvd. There is some parking on the way in and then a little further into the station. It's not unlimited-plentiful but there seems to be enough metered parking available. This is a wonderful shop and Nilesh and his wife are the owners and people you will speak with once here. I had agreat experience having some old items repaired and purchasing new ones. They are also proud members of the Mineola Chamber and here to work with our Mineola residents and surrounding guests They have a lovely inventory of gifts for both male and female and a very nice selection of watches. Nilesh designs jewelry and when you see it, you will be very impressed. As far as retail goes, I feel very comfortable in this shop. KUDOs to the team at Pristine Jewelry.

Perfect local small jewelry store for repairs and new purchases. Family owned and extremely…read morefriendly and easy to deal with. Prices are reasonable and repairs were expertly done and on time. You won't be disappointed.

Experience has always been good here. I fly in on business and usually pick up anywhere from two…read moreto three rolexes and pateks a year when I am on town. Very happy with their support and service.

Just be aware that anything you buy there you can only exchange with them and NO returns…read more Official boutiques won't accept anything bought from this store. They hide this information and don't tell clients. And funny but they act surprised when you tell them that boutiques don't allow even exchanges if bought in London jewelers

Highly recommend this reputable jewelry store and John specifically .... We had a deep conversation…read moreregarding diamonds ( mined and lab grown ) and they are highly rated and trusted for good reasons!!!! Thank youuuu

This is an ongoing review because I'm not quite done with Herricks Jewelers. Technically I guess…read morethis review dates back more than just a little under this past year. My knowledge and involvement with Herricks Jewelers has been going on for quite some time and I'm happy to say it's been filled with positive experiences. So maybe most of my previous trips were for battery watches and small things like that, but when my (at the time) girlfriend and I were looking at engagement rings, I knew HJ had to be one of the places we go. The employees there make the experiences very personal and they're anything but pushy which you like from a small time local store (unlike Jared who tried to get me to buy a ring on our first trip ever looking!). I'll say that intimate touch takes things very far because I felt comfortable in wanting to purchase my (now) fiancée's ring here. As important as the staff is, price will almost always be a bigger factor when it comes to jewelry. At Herricks Jewelers I really feel/felt like I was getting my money's worth and at a respectable price. This was accurate after her ring was appraised for a nice chunk more than what I paid. Herricks was also great at taking care of any little snafus we had with the ring (diamond placement, size, ring color). This did take some emailing and back and forth, but none of these needs were charged as they really wanted to get the ring right for us. Overall, Herricks Jewelers has been around for a long time and I hope it stays that way. With a friendly and trustworthy staff, formidable prices, and a decent selection of jewelry, it's tough to turn down a trip here. As stated, this review is ongoing because we'll be coming back soon to take a look at wedding bands!

Mark doesn't deserve one star, matter of fact, there should be a negative star button for a…read morebusiness like this. Im a very busy jeweler who unfortunately used Mark to work on a customers watch. I dropped off the watch at the end of October 2016 finally got it back after 12 trips in March. He kept lying about its status. When I finalky got it back he demanded $800 for another watches crystal and this watch's main spring. He tokd me he had worked on my other watches and although it was a lie and in fact I had repaired them but figured Id let him replace the Crystal, should only be no more than $15-20 not the $300 that he soaked me. He had me over a barrel and ripped me off. I explained to him that I had already rebuilt the watches and it only needed a crystal, his response was, THAT''LL BE $800 CASH Im thankful I only gave him $300 cash and $500 on my card, which I told the credit co. i was disputing the charges because the watch fell apart when I opened it and found that Mark had broken screws inside of the watch as well as jewels. When I explained to Mark that I had before and after pucs of the watch and demanded a refund for damaged he had caused to my customers watch, he hung up the phone and would not speak with me. He didnt want to even issue me a reciept for my $800. If this can happen to me, a trained Master Jeweler and watchmaker, what chance does an untrained person have against someone as dishonest as Mark.

Was referred by a Co worker....brought my expensive watch for a cleaning and crystal. It came back…read morescratched and the crystal wasn't fitting correctly...hence I had to take it back and forth 4 times. The Doctor is a butcher! Go somewhere else!!!