I've never been compelled to write a Yelp! review, but after my experience at The Right Touch, I…read morefeel I need to let y'all know how my trip here went. So here goes my first review. To start off, I purchased a coupon from kgb deals - $18 for $60 mani/pedi. This nail salon is run by one person, Ruth.
Booking an appointment was pretty difficult. I'm sure this was because she recently did a daily deal and everyone was trying to get in to use their coupons. There is a parking lot, validated for one hour, after that it's $1/half hour. Walking into her salon, I was very excited about the services I was to receive; everything looks very warm and welcoming. She had me pick out colors right away, but the lighting made it pretty difficult to see all the different shades. I had an idea of the color I wanted, usually when I ask the nail technicians for help, they are eager to suggest and search for something I may like. After asking her, she only pointed to some addition places she had polishes and told me to take a gander. In addition to not being too helpful, I was waiting for quite awhile before my service began. Not that I had a lot going on, but my parking minutes were ticking!!
As for the services, they started off great. Ruth is a great conversationist; very fun and easy to hold a conversation with. But then the nail clipping began, she " accidentally" cut off a HUGE chunk of my pinky toenail. Immediately, I squealed, so she asked if it hurt. I mean, she cut the nail to the root and ripped, of course it hurt! F-ing OWW!! Even after she did this, the same thing happened to my pinky toenail on my other foot. Wait, really?!?! Now that I was missing pieces from both my pinky toenails, we moved onto my hands. She rushed through my mani, probably because she had what seemed like a long time client waiting for her. Attached pictures show results of her haste work on my fingers. There were parts of my nail that were missing polish and the polish that should have ended up on those areas ended up on my cuticles. In addition, she didn't at all clip/clean up my cuticles too much. You can also see in my photos the excess skin on the sides of my fingers.
In conclusion, I think its bogus that her mani/pedi's are normally $60. I would be throwing even bigger fits if I paid anything more than $18. Unless, she gives higher paying clients better service than those that bought a coupon. In which case, these coupon deals are a chance for these small businesses to gain potential clients and build their book of business. If you don't give us a good impression, what reason do we have to come back? My suggestion, go to one of those Asian nail salons. Yes, they might talk about you in a language you most likely don't understand or not talk to you at all, but they do a good job and you get your money's worth.