I don't know what the owner was thinking when she let go of her experienced nail techs. All of the OG technicians are now gone, and it's clear the salon is struggling--especially seeing the constant hiring posts on Instagram. As a longtime, loyal customer, I came here every month for the same services: an acrylic set and a no-chip pedicure. The difference now is honestly shocking. What used to take about 1.5 hours now takes over 3 hours, with a noticeable drop in quality. If I'm paying luxury prices, I expect efficient, high-quality service--not to spend hours in a chair for cheap results. I never had issues--no lifting, no nails falling off, nothing. Now, the results just don't compare. The consistency and professionalism that once made this place stand out are no longer there. It's really disappointing to see such a decline. I won't be returning, and my honest advice would be to reconsider the decision to let go of the original team--because they were a big part of what made this business successful. read more

The atmosphere is incredible, filled with positive energy, and the people here are truly wonderful, creating an environment that radiates good vibes. read more

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I heard about this place from a friend and always like her nails. I made an appointment and paid my deposit. On the day of my appointment there office is still closed. Waste of my time. read more

Terrible service. I found them on insta and their nail art looked great but...My no chip mani and pedi chipped within 2 days. The nail tech cut me 2 times and I was bleeding. She tried to charge me without deducting my deposit amount. I emailed the owner, not for a refund, but to just let her know about my experience and NO RESPONSE! Horrible experience and won't be returning. read more

Nail Confessions by Denise - Day 2 CHIPPED "no chip" nails. - Nail Salons Near Me - Chicago, Illinois

I definitely recommend this place! Service is amazing, staff is super friendly and welcoming. It's also bilingual which is an advantage. I had jasmine and she was amazing! I loved having her as my nail tech! She's super welcoming and loving. She makes you feel comfortable which is a plus!! I definitely recommend this spot! 10/10. read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

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What an experience to come here! The moment you walk in the door, you feel as though you have been transported into the living room of your best friend's house. The owner and the staff welcome you in and offer you a drink (water, coffee, or tea) and you are seated on the most comfortably placed seating. Now... let's get into the real reason for your walking into the door of this establishment - the FABULOUS work that they do! Okay... if you're looking for work that is going to take 30 minutes or less, then you are walking into the wrong place. They take their time on you & your nails (or feet). The staff here take pride in their work... check out their Instagram page if you don't believe me... and the fact that they get to know you & what you like is what brings me back. I love having a connection with the person that is doing my nails. Both the owner, Denise, and Abby, have done some fantastic work on my nails! Just like you wouldn't expect the person doing your hair - like full-blown haircut and coloring - to rush through their work, please don't expect the staff here to do the same. You come here to relax and get your hands and/or your feet done. Let them do their job and you won't regret it. I'm looking forward to my next appointment and coming up with something unique to do with my nails... it's going to be amazing! read more

After I had a rude experience at another salon, I soon find myself walking into a salon that checked all my boxes. Beautiful, clean, detailed nail technicians, and a great atmosphere! Taylor KILLED IT with my nails, I said I wanted matte and I got matte! If you want your nails to be a true representation of your style, go to Nail Confessions!!!!! read more

Nail Confessions by Denise - Matte green gel nails - Nail Salons Near Me - Chicago, Illinois

a friend of mine told me about this place, this was my first time and I was very happy with my nails the vibe of the shop was so cute and chill. i paid $91 for a gel fill in tip included. I got my nails done around 6pm on a Monday evening and Wednesday morning one of my nails broke. I was so shocked and saddened but I called and the girls were so nice and helpful. I appreciate their kindness And for that I will go back read more

No wait, immediately greeted and offered refreshments. Cute vibe, incredibly friendly staff, and a well done - although a bit unconventional - manicure. Abby did a great job! read more

Nail Confessions by Denise - Acrylic fill - Nail Salons Near Me - Chicago, Illinois

Booked an appointment here excited that it's a Latina owned salon . When I walked in , I got a look of annoyance as if they didn't know I was coming. Their nail color books were falling apart and it was hard to pick a color . The young lady who did my nails was nice but seemed incredibly inexperienced. She kept looking around for tools , looked lost and had a hard time communicating with anyone since she didn't seem to speak English . She also kept messing with her hair , with no hair tie , again seeming inexperienced and not prepared. I asked that she did not put the foam sandals on me because I've ruined my fresh polish that way but she didn't understand me and did it anyway , and then had to correct it before I left . She did a great job on my fingernails though and did exactly as the picture I showed her . Overall, I was looking for a salon where people are friendly, welcoming and where I could get good service. This salon was not it for me. read more

I came here a few weeks ago and I made a 1:30 appointment . I was sitting in the waiting until 3 o'clock . I wanted to leave but it was a Friday and had no where else to go . It seemed as I was sitting down , everyone in the salon was getting offered wine . I wasn't offered wine , or water . When it came to doing my nails it took about an hour and a half . Came here at 1:30 , and by the time my nails dried and I could leave ; it was 5 . Very annoying and bad customer service . Also , the nail tech had her kid running around and talking to her the whole time which I felt delayed the process . The only good thing that came out of this experience was the fact that my nails did actually come out really nice and I was satisfied with my nails . read more

I needed a pedicure & decided to try a local business in my local neighborhood. It was my first and last time I'll visit this nail salon. They do not have your typical massage chairs. Instead you'll be seated on a stylishly bench which in my opinion was very uncomfortable. They place a cushioned board on the edge of the basin which is not locked in place so you have to keep it in place with your feet. Talk about working my hamstrings. So uncomfortable!! I walked out of this place with a back ache too from the bench style seating since not much back support. What should've been a relaxing experience turned out to be a workout. Next time I'll drive a longer distance for a better experience. The girl did NOT do a nice pedicure. She left my pinky without nail polish on part of it. I had to point it out to her to fix. Also, they have no drying mechanism other than telling me to wait 10 min for my nails to air dry. When I got home I noticed the nail polish on my nails had tiny bubbles as if the nail polish was old. I normally don't write bad reviews but this was one I had to write about. read more

Amazing accommodating staff. I'll go back. Easy to get to, friendly environment. Give a try.

I love this place, from the moment the girls arrive they are very friendly, they offer drinks, Abby does my nails just the way I ask, it doesn't matter if it is a complicated design, I am always very happy with my nails, I go every 3 weeks and my nails are still in perfect condition, thank you! read more

Best nail salon I've ever been to. Trust me I have gone on a hunt throughout Chicago for a quality mani pedi. And this is definitely my #1 stop. They thoroughly clean up nails and feet. And have a large variety of no chip, polish, dip, acrylic, and gel. Denise has anything and everything. Chrome, tie dye, magnetized polish, mood changer polish. You name it she has it. Have never been disappointed with her work. She is beyond creative and can do anything you ask for. 3D acrylic nail art or a simple mani. All the workers are beyond sweet. Denise always has little snacks and drinks to offer for her customers as well. And the place is beyond cute and clean. Never going to another salon again ! read more

Nail Confessions by Denise - Acrylic over lay and no chip polish. With deluxe mani pedi. Great great work - Nail Salons Near Me - Chicago, Illinois

I DO NOT REGRET COMING HERE I was hesitant at first because I was originally going to go to infinity nails but they were closing already & I really wanted my nails done today and went to this one just 4 min away. And LET ME TELL YOU. You walk in and it's so nice in there and roomy. You can grab water or coffee and Denis was very nice and took her time. She didn't disappoint me at all whatsoever. And I'm making this my go to place. You can tell she really wants her customers to walk out the door happy. And I really did I recommend this place so much read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

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I wanted to give this place a try, I hadn't done my nails in a while and wanted to treat myself to having my nails look good. Not to mentioned I was there from 2:50pm and didn't leave until 4:15ish just to realize my nails were HORRIBLE. I got a pedicure and a set of "gel" nails. The pedicure was not as horrible as my hand nails. Except for the fact she didn't even color the whole nails and smeared off some nail polish from my toes. But then to have to pay for my nails to look like I have gum stuck on them. And the nail techs kids were walking around talking to them and they still went out to buy food while the elotero man passed by leaving me and some other girl there as they told the guy at the front desk what they wanted. I paid $85 to have both my toe nails and my nails look as if I had my younger sisters do them for me. DO NOT RECOMMEND! Don't waste your money ! Don't waste your time. NOT to mention they don't even look even! And aren't filled all the way with nail polish AND look bulky! read more

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First time there today, customer service was great. Loved the fact that nail salon was so clean and and they make you feel welcome I will definitely be booking again. read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

Honestly this sucks because I wanted to give this place the benefit of the doubt. But I came here the first time and my nails did not look great. They were chunky, polished sloppy, one of my nails is extremely crook it, you can't even play it off the nails look like they were going to fall because they're pointing up. I was here for 3.5 HOURS for a regular Acyclic full set. I called the next day to get them fixed, spoke to Denise and booked an appointment for 4pm. Well 4pm came around and no one was available. No one started on my nails until 4:45pm. Please do not book here unless you like any of the things I mentioned before and if you have a lot of time on your hands. The girls are nice but shit, the time management & the "skills" are not great. The owner didn't even bother to apologize for the bad work. It's been 2 weeks and a nail already broke. Save your money and go somewhere else read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

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This place sucks! Looks clean and pretty but the place has nail tech with no mask on.Germs all over the place. My nails look horrible! Do NOT GO HERE! WORST EVER! read more

Came here to try a new place and fell in love with this salon. It's Latina owned and all workers appeared to speak Spanish. Lily was very helpful. There aren't massage chairs, but they make up for it with customer service. While there I was offered water, tea, or wine. I chose wine. I got a pedi and no chip mani. I was very pleased with my experience and will be back. read more

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As someone else mentioned- ouchhhhhh. Gel polish I came in with was filed off, no soaking or acetone used for removal. I have never ever had polish removed entirely by filing, it was brutal. Cuticle work was all done without using any softener and blood was drawn. Files were not single use/used for multiple people. The healthcare worker in me is mildly concerned especially given the blood. Two instead of one star because they were very nice but I will not be returning. read more

It's like my nail looks after getting a pedicure from this place. Actually very disappointed and I do not recommend it. I paid $ 18 for a pedicure, tomorrow I'll have to pay $ 100 just for consultation with the podiatrist. I do not recommend it for anything. read more

Nail Confessions by Denise - Fungus on my nail, the worst pedicure. - Nail Salons Near Me - Chicago, Illinois

The service was great, and I Loved the way my nails turned out. The nail tech really took her time and made sure the color blending was nice and seamless, and that the nails weren't too thick. It's been a couple of weeks and I'm still getting compliments on my nails. I'm defenitely going back to Nail Confessions by Denise, and will be recommending it to my friends and family. read more

Nail Confessions by Denise - Pink Ombre - Nail Salons Near Me - Chicago, Illinois

Please do not go here unless you're ready to feel pain. The place looks nice, Denise is nice, but the work does not match the energy. I asked how long it would take before I sat down and was told 2 hours max for acrylics. I was there from 1-5pm! She cut each of my fingers when there were no cuts when I walked in. Had to go on vacation with cuts all over my fingers. The soak off was no better! Be careful with the inexperienced staff. It seems to be a family-business and they only take care of their friends. My nails were shaved down way too much and are now sensitive like they never were before! Don't waste your money here. Please be careful read more

Nail Confessions by Denise - Tore up my cuticles! Extremely painful ): and it took 4 hours.... - Nail Salons Near Me - Chicago, Illinois

Es bonito y son amables hermoso trabajo y lo bonito k le dan oportunidad alas nueva manicuristas lo recomiendo buen ambiente

Had never been into this place before but noticed it was under new management when I passed by one day and saw the grand opening sign. Decided to come in recently and this place wasn't a huge space but its such a cute little spot with pretty much all services. Plus they offer water, coffee, and i heard they even offer alcoholic drinks on some days which is pretty chill. I had got both a mani and pedi done. Both were done very clean. My manicure came out so cute. I had an idea of what I wanted and with the help of the nail tech, they had came out better than I had imagined. I would highly recommend this new spot and rate it 5 stars. I'll be back soon read more

Nail Confessions by Denise - Each nail was done differently and still cute. Forgot to get my other hand - Nail Salons Near Me - Chicago, Illinois

Was in the area and thought I could go for a quick mani. Walked in and was welcomed. Was told the wait would be about 45 min but was about 30. It was nice, loved the attention my nails got. The girl was nice and very careful. There were two other ladies getting their nails done and it looked and felt so relaxing there. I LOVE that I could actually be there and know what everyone is saying. Lol I will definitely make an appointment in about 3 weeks. I'm going to go for pedi and more detailed artsy on my nails. read more

Nail Confessions by Denise - I originally thought it would be a solid pink color but it is a welcoming surprise. Changed to a two tone. - Nail Salons Near Me - Chicago, Illinois

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Olivia did my nails and I absolutely loved them and the service, she was crazy nice and very skilled with nails. I enjoyed my time here and definitely recommend. read more

Nail Confessions by Denise - Acrylics by Olivia - Nail Salons Near Me - Chicago, Illinois

I am writing this review on behalf of my sister who is too kind to ask for a refund. I will respect her decision but I will vent on here. My sister just showed me her acrylic nails that Keishla did and they are not worth $50 + gratuity that she paid. I don't know what Denise was thinking letting her do nails and charging people full price. She is obviously not ready and is still learning. My sisters nails were not filed down or shaped properly, she took a VERY long time doing her nails and on top of that she showed up 15 minutes late to my sister's appointment. I don't know how you can let a customer walk out with nails looking like this and thinking that this is worth the prices you have listed. Please prepare your technicians or advertise that they are new so customers are aware and before you tell me that she could have said something keep in mind she was there for about 3 hours and at that point she just wanted to go home. Elsa did do an amazing job with her pedicure. No complaints there whatsoever. Thank you Elsa. If she ever comes back it will probably be just to see you. read more

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Ever since I moved to the city, I haven't been able to find a decent nail salon to go to. Until I found this one. I LOVED this salon. Everything was clean and cozy. I didn't get everyone's names but they definitely make you feel comfortable and welcomed. I made an appointment for myself and my husband. Two pedicures and one no chip manicure. They did a phenomenal job on both of us. I will definitely come back from now on! read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

I really wanted to go here and try out the service since it's one of the only places in this immediate area. 2 stars because it looks cute from the outside. 3 stars because on 3 separate occasions I tried calling and no answer PLUS the online link for scheduling appointments says it doesn't work. It shouldn't be this difficult. I'll probably try again and will update this review. read more

Wow! Horrible experience! I've been doing my nails for so long and not only did I waste my time today paid for a job that I could've don't myself. I spend a little over 3 hours. They made them so thick and instead of apologizing, they take an hour to file them down and said, "that's the process". Will not be returning and if you don't want to waste your time and money I would suggest to look somewhere else ! read more

I love this nail salon. I used to drive 40 minutes to my nail salon but not anymore! I now drive 3 minutes. The service is amazing. All the ladies are super sweet & nice. I was offered coffee & tea when I first sat down & the girl who did my nails, took her time to make sure I was happy with the outcome. I really recommend this place! read more

Nail Confessions by Denise - No chip acrylics - Nail Salons Near Me - Chicago, Illinois

Exceptional service. Told my nail tech I was exhausted from work so she offered me wine. Super cute place with excellent people! Highly recommend read more

Stay away from this place. They are extremely rude I called I happen to speak perfect English the lady told me that she didn't understand me. So I tried Spanish right away she begin to take my call but the tone of her I don't understand is what I didn't like I thought thats rude to begin with. A Friend told me this place is great so great I decided to give it a try and I call to see if they take walk ins the lady said no only by appointment she also mentioned that I needed to Zelle her $ 20.00 in order to schedule me for a no chip mani. Thats exactly what I did I called her back to see if I had Zelle's her correctly and after I had Zelled her she proceeded to tell me that since they had all day openings I scheduled for the very next day and if I I cancelled within 24 hours I would loose my deposit I told what if I need to reschedule since I had furniture delivery the same of my nail appointment. I didn't know what time exactly what time they come since they give you a 4hour window I thought to myself the worst that could happen I change my appointment for a different day however the lady said if I don't make it to my appointment I would loose my deposit anyways please double check their policy of your initial deposit anyway they sound super dishonest and super strict with the deposit please be aware you might loose your deposit if something comes up unexpectedly. I'm staying from this so call high end place extremely rude read more

An absolute pleasure to come here for the first time. The time and attention to detail was amazing. Truly care about quality... this will be my new regular place for sure. Denise is . If you are looking for somewhere quick, this is not the place for you. If you are looking for someone to go all out for your appointment and doing all they can for you, you have found your location. Great job! read more

First time here and it was to expensive compared to my usual nail salon, which I couldn't go to because they were closed. So decided to try a new place, waited for 2 hrs and then it took another 2 hrs just to get a full set with no chip color.. the girl was nice and did a good job but I never waited this long at a nail salon and i also didn't like that they don't give you one price which I know most salons charge extra for length and shape, but not like this one. it was too pricey I never paid this much for full set even when I do multiple colors, the most I've paid is $50 and they wanted me to pay $65 everyone I asked kept giving me a different price or kept asking another person for the price definitely won't be going back there again. Oh and they don't display their prices like most salons do...Although the service at the beginning was good because they serve you coffee or tea read more

Once again. . Very pleased with my nails!!! Pictures do not do justice to how pretty my nails look. Service is great, I know better than to go elsewhere for my nails so I'm hoping this becomes my regular spot. read more

Nail Confessions by Denise - Nail Salons Near Me - Chicago, Illinois

Get your nails done here!!! This place is the best! Everyone is so friendly and welcoming. Gricel listened to what I wanted and did a perfect job! I live all the way in the West Loop and this will now be my go to salon. Thank you! read more