I came here about two days ago with my daughter to get our eyelashes done (eyelash extensions). When I first walked in, they greeted us and we were having some hesitation about getting them done because it was our first time and we had no knowledge of what it was. We showed some pictures asking if they could do what was shown in the picture and they responded, "yes". I decided to go for the long length for the lashes. These two ladies who were working there (the owner and the owners niece), didn't explain ANYTHING to us. She didn't walk us through how she was going to apply my lashes, or what kind of lashes and glue she was going to be using. I asked if she had any photos of how her clients came out, and she then proceeded to show me her own lashes (which looked horrible). I sat into this chair and leaned my head back, it's a chair you would sit in if you were getting your brows threaded. I thought that was odd since in the videos I've watched on YouTube, they always have their customers laying down with patches of white paper underneath the eye to prevent any glue from getting inside the eye. That didn't happen for me..
The lady had a bad odor to her as well.
She just told me to look down and continued to apply the lashes in BUNDLES. They were not individual eyelashes like I watched in videos. The lady also did not explain that. After getting my eyelashes done, they were long and weren't even applied correctly. Some of my eyelashes looked wonky and out of order, they did not look even close to natural like she said. I told her that I wasn't happy with the job they have done and she looked like she was about to start sobbing. Not only that, but she blamed everything on me. She told me that I picked long lashes and that I kept moving my eye. UH HELLO, your the worker? I just brushed it off and said whatever. It was then my daughters turn, and she felt really uncomfortable getting her eyelashes done here. She started having a panic attack because they got some glue into her eye and she was having blurry vision. My daughter just wiped off her eyelashes and sat next to me while I decided to get my eyebrows tinted as well. My eyebrows came out eh looking the first hour or so. After the next hour, my tint came all off. I thought maybe because the worker didn't even leave the tint on for more then 5 MINUTES. I was so upset to see my eyebrows went back to its original state before the 3 weeks she said it was gonna last.
The next day, I woke up and decided to go to the bathroom and check my eyelashes. They were EVERYWHERE. My eyelashes everything had fallen off, it hadn't even been a DAY. It was a few hours and they had already all fallen off onto my pillow. And by everything, I mean everything came off. I gave them a call screaming saying that their rip offs and how they lied to us. They were basically scammers. Usually, businesses have licenses showing that they have had experience and everything. Not here. I didn't even see a single license up.
CUSTOMER SERVICE- 0
THE WORK THEY DID- 000000000000
NEVER will I ever step foot into their salon again. This was by far the worst experience I've ever had in my entire life. By the way, the eyelashes extensions are $30.00. I have now went to lakeview and got them done for $85.00 and they came out spectacular. Looks like you get what you paid for, and I definitely did.
WORST BUSINESS EVER. read more