I have been coming here for 3 years! I've never had a bad experience. Every esthetician I've seen…read morehas been amazing! I especially love Melissa!

the waxer I had took off the wax before the wax could harden. I was left with wax residue all over…read more It was tremendously painful because she didn't let the dam wax harden! She had to keep reapplying wax at one point it felt like my skin was going to peel off. If you have sensitive skin don't book with cadejia

I absolutely loved my experience! They offer amazing lash services and eyebrow threading, and they…read morealso provide waxing and facial treatments. The staff is friendly, professional, and pays great attention to detail. I'm so happy with the results--this is definitely my new go-to place!

I went here to get my lash extensions removed. The lady was really nice when I first came in, but…read moreonce she put the remover on my lashes, she went straight onto TikTok Live and basically stopped paying attention to me. The remover was left on way too long, and at one point she came over and rubbed it into my lashes with her bare fingers. After sitting there for around 15 minutes, I finally had to call her over and ask how much longer it would be. She then started removing my lashes rather aggressively and got the remover in my eyes. It burned so badly that I couldn't keep bear it and had to sit up and it was just awful and i was cursing and all this things because of how bad it was. She tried wiping it away with a wet cotton pad, but it just made the burning worse (mixing the water and the BURNING solution into my eye). I ended up having to go into their bathroom to rinse my own eyes out, and the bathroom was honestly disgusting so that sucked too. The craziest part is she didn't even remove all of my lash extensions. She charged me $25 like everything was fine and didn't apologize once. I sat in my car for a few minutes, and the more I thought about it, the more I realized I shouldn't have paid for a service that wasn't even completed and left me in so much pain. I went back inside to ask for a refund, and she immediately started arguing with me. She kept saying the burning was "normal." I've had my lashes done and removed before, and this was way beyond normal irritation. Her only solution was to have me sit back down so she could finish removing them, which I obviously wasn't comfortable with after what had just happened.When I asked to speak to someone else, she said she was the manager. She just stood there asking me what I wanted, and when I asked for a refund, she shrugged and refused. I honestly don't know if they're properly trained or certified to be doing lash removals. Leaving chemicals on while you're distracted on TikTok Live, using your bare hands around someone's eyes, and sending someone home with lashes still on after getting remover in their eyes is completely unacceptable. I definitely won't be coming back and will be escalating this issue to the city. Such a terrible attitude for 25 dollars, they must be desperate.

Got my eyebrows threaded here and was very satisfied. Walked in on a Wednesday afternoon with no…read morewait. She did a great job and was very fast. Only 10$ too. Very chill vibe and very clean.

Great addition to the neighborhood. 10$ for a quick eyebrow session and they take walk-ins. I won't…read morefully switch bc my brows are a bit uneven and my usual lady knows how to even them out, but this a good option for when I can't make it her.

I love Chanara. She is the only person that I trust to do my eyebrows. Very sweet woman. Highly…read morerecommend to all!

I've lived in the neighborhood for over 6 years and am a little bummed that I am just now learning…read moreof Chanara! Better late than never. Signature Free Waxing is a nice and private studio tucked away in the corner of a strip mall off Irving Park. Chanara keeps the space safe and private. The services she offers are extensive. I appreciate that she worked with to assess if I really needed a service I originally requested. She did a great job on my eyebrows! She is gentle and thorough. My skin is sensitive and gets crazy red and pimple-y after a wax. I appreciate that she took the extra step to apply some cream to calm down the red. Finally, she is so pleasant to talk to! I will definitely be going back and am thankful such a nice person and place are in the neighborhood.

I've been seeing Terry for years and am very pleased with the results. No more chin and upper lip…read morehair for me! Terry is very knowledgeable and professional. She's extremely detail oriented and finds the smallest hairs and treats them to make sure they don't get longer and darker. I also appreciate that she gave me aftercare instructions (no makeup for 24 hours and apply CeraVe lotion after treatment).

When I have important meetings, I go see Esther for a nice cleanup of my face. I have a lot of…read moreissues with rosacea, scars, and aging issues. When I leave there, I always feel so much younger and so much better!

the worst place ever. please stay away! very poor job, not…read moresterilized instruments and everyone very rude. I left with nail polish all over my skins and asked her to fix and she couldn't fix it. To be honest you can do better job at home!

I been coming here for years, i am guy so everything is simple for me, recommended for manicure and…read morepedicure, thanks

If you are as nervous and scared for a first time waxing experience please see Leticia!! She made…read moremy first time experience as calming and soothing as possible. She walked me through each step and made me feel comfortable. Offered pauses and encouragement through each step as well. Also gave me some tips for after care and overall just did such an amazing job. I will definitely be going back again!

Leticia is amazing. I have never experienced a waxing service where I truly enjoyed going. Her…read moreenergy and personality are what makes her services ten times better than anywhere else. She also does exquisite work and pays attention to detail, so no need to tweeze when you get home.

Great service. Had me looking like Mike the situation from the popular MTV program 'Jersey Shore.'…read moreReady to hit the clubs

I am 70, and have never done this before. Can no longer tolerate the sun. So my husband suggested…read moreI give it a go. It was much more comfortable than I had imagined and thorough. A bit chilly in the spray. I left with a nice glow that looked natural. Will definitely return.

DO NOT LOOK ANY FURTHER! This is hands down the best place to get any waxing services done. I had…read moremy first Brazilian done here with them, and I never felt more comfortable or welcome. The atmosphere is absolutely amazing and one of a kind. They also just switched locations, and their new place is absolutely stunning! I have been loyal to this place ever since then. All of my friends that have tried it out have also fallen in love and become loyal customers. It is definitely a must try location!

I've gotten a facial by Bianca twice and my skin glows afterward. I trust her to ask for…read morerecommendations and she explains everything in a way that is easy to understand. I look forward to being a more regular customer!

I literally only go to this location to get my eyebrows threaded. I rarely have to wait, the…read morequality is awesome, and the service is wonderful. I trust no one else with my brows! Prices are fair and the quality is awesome.

Finally found the perfect place for my thick, natural brows! Precise threading, great shape, and a…read morepainless experience. Highly recommend!