I absolutely love this nail salon! They consistently give me exactly what I ask for every single…read moretime, and the quality of their work is amazing. They're always on top of scheduling--super timely and I rarely ever have to wait when I arrive for my appointment, which I really appreciate. One of my favorite things is that even when I come in with no idea what I want, they always have great suggestions and help me come up with something I end up loving. It's such a reliable, stress-free experience every visit. Highly recommend!

Worst place ever. I had a 4:00 and sat there until 4:30 without anyone helping me. What's the point…read moreof making or having appointments if you're not going to keep them. It blows my mind. They waited on 3 people that can in after me and never even acknowledged me. I've never been treated so rudely in my life. Never will I go to a NailToepia ​again. Stay away from this horribly run business!

I can't recommend Aaron enough. He did my gel-x manicure and fulfilled my request for an ombré…read moreeffect perfectly. Will definitely be back to see him!

Nail salon goers, beware! This place will scam you…read more My friend and I went here last month for pedicures. Unfortunately, the morning of our appointments, while shaving, my razor slipped and nicked my ankle bone. When we got to the salon, I apologized, told the lady at the front that I couldn't do the deluxe pedicure, and the lady said I could do just gel nails. I originally selected a pink Cat Eye gel color. My friend selected a white color. Now, on to the service. My friend's pedicurist was a very friendly female. My pedicurist was a male and not friendly. When I told him the situation about not being able to do the deluxe pedicure, he acted like it was such an inconvenience to him that he had to do a regular polishing. Additionally, he told me that, because I was not doing the deluxe pedicure, he couldn't trim my toenails, but would do it anyway. Although I was glad that he chose to trim them, it made no sense why they typically don't with a regular polishing. He also said he would not be able to do anything with the cuticles, which is understandable. The cherry on top of this unpleasant sundae? After telling me he was out of the first pink shade I selected, I chose a darker pink Cat Eye gel color. He painted my toenails a glittery purple. I did want to say something before he completed one toe, but felt like I "inconvenienced" him enough, which was not my intention at all. Although I insisted on paying, my friend wanted to. When she got home, she sent me a photo of the receipt, which angered both of us. My pedicurist charged me for a gel polish change with removal, which came out to $30, and an additional $10 and $5 with no service descriptions next to these prices. For the record, I did not have toenail polish on when we came in for our appointments. We have never been scammed at a nail salon before. My friend was here to visit and we were looking forward to a relaxing nail salon day. This is one salon we will avoid in the future.

Technician was not able to provide service requested. Seemed not to differentiate what type of…read morenails I currently had. Attempting to remove the Polish , my nails and fingertips had damage from the acetone . Was not accustomed to the procedure used. Had to cut all of my fingernails off . Will not be returning .

I have been to this salon a few times and thought I found a regular place to go. I've even referred…read morea customer. The last two appointments were a disappointment: On one occasion, I was told I had the wrong day, which was not the case. The last appointment I received a call to reschedule because of a personal issue, but the nail technician was still at the shop I will not return to a place of business that is so inconsiderate of a clients time.

I love this place! I got exactly what I wanted and more. They're are fast and with great quality…read more My favorite place in the area. Thank you!!!

by far the worst salon experience I have ever had in my whole life. I wish I could post the videos…read moreof how bad my nails truly look and then the customer service or lack there of that was provided when I addressed my concern with how my pedicure turned out. Jessica, as a business owner you should be embarrassed.

I am in town for a few days staying in a downtown hotel, so I was looking for someone anywhere…read morenearby but I can get my nails done. I called Polished around 4:30 PM on a Saturday, and they were able to give me an appointment for pedicure only at 5:15 PM. The shop closes at 6 PM, so it definitely made sense that they couldn't fit in a manicure also. I arrived a few minutes early and was able to get checked in. They have comfortable couch seating for people who are waiting for service. My nail tech came to retrieve me and got started on my service pretty quickly. It was a wonderful pedicure experience, and they allowed me to sit at the drying table past closing time as they were cleaning the shop and finishing up service on a few other manicure clients. The staff was extremely friendly. They were offering up restaurant advice to several clients who were out of town, visitors, including myself. I learned that people are allowed to bring their own beer or wine into the nail shop to consume while getting serviced-- maybe be a helpful tip for someone. Also, this shop has Sunday hours, which is often not the case with nail salons.

my happy place I love all the staff, everyone is friendly,…read morealways greeted with a warm smile and they get my nails together everytime!

I had my wedding nails done by Alvin at Cosie Nails and I couldn't be happier with the experience…read more He absolutely understood the assignment! From the moment I sat down, Alvin was kind, attentive, and creative. He took the time to brainstorm design ideas with me--incorporating subtle details from my wedding dress that made the nails feel extra special and personal. What stood out even more was his care and professionalism. He recommended a product that would be gentle on my natural nails and worked with me to ensure the manicure would stay beautiful for the next two weeks. I truly felt like I was in expert hands. A friend recommended this salon, and I'm so glad I listened. If you're looking for wedding nails--or just a thoughtful, detail-oriented artist--ask for Alvin. He made the whole experience feel just as special as the day itself.

Small shop very friendly staff. Pricing is great, service was fantastic. Location was easy to get…read moreto with plenty of parking. Will return

My gel pedicure didn't get its top coat on my left foot. It chipped a day later on my right foot…read morewith the top coat. The girl doing the pedicure wasn't friendly she rushed and wouldn't talk. She got up and told me to wait five minutes. She went home. I waited for over 10 minutes. I didn't get any communication on where I would be going next. Obviously I felt very uncomfortable and anxious. I didn't know if I needed to checkout or sit it out. Finally after about 15-20 minutes my manicurist got me. My manicure was a little bit better. I kept asking about designs and I still walked out with a plain design. The dip has lasted so I can't complain but I spent good money to have a pedicure that looks really bad.

My daughters and I love this place! Decent pricing, friendly staff, wonderful pedicures, only wish…read morethey offered hot stone. Kellie is the BEST especially if you like designs!!!

Place has gone downhill since my last visit. Received a sub par pedicure. No attention to detail,…read moreno customer service and my nail tech started yelling at a coworker for 5 minutes in front of customers. It was awkward and not relaxing at all. I will not be back.

Cut my toe open and tried to put it back in dirty water. They do not care if they cut you open and…read morebleed out here. Will not be returning. Not sanitary at all!