I have been going here for 8 years and everyone is so accommodating and attentive to detail. Even when they ran out of my favorite nail polish color/brand they made sure to order more for my next appointment. I would highly recommend them to anyone and will be bringing my family to get their nails done here. read more

Updating my review once again! I prefer quality over quantity! I've given grace in the past but today was unacceptable! Starting off, I asked for warm water at least 3 times! Never happened. So I had a cold foot soak, uncomfortable! I said no to a razor on my feet and that was the end to the quality of my pedicure! I have left from nail trix with deep cuts to my heels that took weeks to heal which is why I do not EVER want a razor used on my feet! This obviously annoyed the nail tech! She totally ignored my heal at this point, leaving it with the callous that I came in with. Not to mention the uncomfortable feeling of 3 different ppl working on me. Cuticle oil on one hand but not the other. So much of the cuticle oil that my phone case is stained and ruined! Literally going to another nail salon to have feet redone. read more

Nail Trix - My heel after pedicure - Nail Salons Near Me - Federal Way, Washington

My mother treated me to a pedicure and said she loved this spot. The elderly women who did our nails were not good. My mother kept wincing in pain and finally told her she was not being gentle and was nipping her skin. The woman proceeded to speak in Vietnamese to the woman who was doing my nails. The job was poor, she dug forever in one spot causing pain, the paint job was overlapping onto the skin and the massage was less than a minute. She had brought stones in a bowl to the chair side but did not use them. My mother also requested a manicure and the color was not what she requested, it had a different number. My mother was so upset by the time we left, it just was a sad experience. She left them huge tips as she usually does just because this was what she had planned. On the way out I asked if the business had been sold to new owners and found that it had. Too bad. read more

Update: It's the next day, went to to work, looked at my nylons and the color has completely slipped off This is not it!! I paid an extra $15 because I got gel instead of a regular nail polish, and this is the outcome!! I didn't had a manicure because they'd always butcher it. I got a pedicure cuz I usually don't look at my feet as much, then I saw this!! I got my pedicure at 9:30am and it's currently 4:45pm, and this is what happened!! Waste of money & time!! read more

Nail Trix - Update: It is the next day and the color is completely gone! - Nail Salons Near Me - Federal Way, Washington

I called ahead to ask for a quote on a full set and was told it would be $55. I even repeated the price back over the phone to confirm, and the owner agreed. However, when it came time to pay, she said the total was $65 and claimed I must have misheard. That was really frustrating, especially since I made sure to clarify the price beforehand. If I had known it would be $65, I could have gone somewhere closer to home for the same price. Instead, I feel like my time was wasted. I do want to say that the nail tech who worked on me was very professional and sweet. I appreciated her service. But because of the way the pricing situation was handled by the owner, I can't support a business that doesn't honor what was quoted. Unfortunately, I won't be coming back. read more

I got the design I wanted. But service was handled with carelessness. I did a walk in and got a male nail artist. He was rushing the service and disregarded my questions about potential designs. I ended up not getting a pedicure. read more

vicki did my nails perfectly! just like the picture i showed, and even stayed past late to finish them. 10/10! read more

Nail Trix - Nail Salons Near Me - Federal Way, Washington

They're remodeling everything. The chair looks amazing!!! My fav place for my day off They done the good job on my nail too read more

Nail Trix - I love the new chair! - Nail Salons Near Me - Federal Way, Washington

Came upon this salon thanks to my hairstylist. Didn't have an appointment but they were able to see me right away. Kim and Hanh were amazing, efficient and so kind. I'm so very happy with my nails. I'll be coming back. read more

I chose a light polish it's blotchy uneven color she did it over twice and tried to charge me a extra 5.00 still look terrible I guess the owner has to do your nails to look right, I don't like to complain but when it looks terrible and I say no I'm nit coming back for you to fix a third time and then you ask for a tip. Unbelievable bumpy nails no thank you read more

This nail salon hands down is the BEST!!! I loved my nail tech and she did exactly what I asked for!!! I would recommend 10/10. Thank you!!!! read more

The nail techs are professional and knowledgeable. I like the friendly atmosphere and kindness shown to me. Come in and get pampered.

Loved my pedicure, definitely coming back! My day improved significantly with massage, scrub and polish:-). Oh yeah, hot stones were lovely!

One star for being able to schedule an appointment. One star for their selection of colors and color powders. Now, I asked for a short set of acrylics. Not on natural nail, just short. This is what I ended up with. I asked to use forms instead of tips. They said they could. When my manicure was being done, they used neither. She just kind of hung the acrylic off my nail which ended up leaving big cracks underneath. First they had me sit at a clean station (2), and then right before they started my manicure, they made me move to the station right next to it that had just been vacated (1). It was not cleaned between clients. There were no fresh tools. I had to remind my tech V to not use the dirty tools they had used on the previous client TWICE. TWICE. If I hadn't been sitting right there and known they were dirty from the last client; they were still visibly dirty and covered in acrylic shavings. I had to ask for the forms, she told me she didn't need them. She asked me twice what shape, rounded square. Then started filing into these weird shapes. I repeated it a third time. She just kept going. Asked if it was fine, I shrugged and said sure, we can't put it back on, I guess. I was trying to trust the process. There was no apex made. What I asked for. This color. Short rounded square. What I got... this. I walked out to my car. Took some deep breaths, and went back in and asked for them to fix it. They refused. They said that she is their best nail tech, and if she couldn't do this super simple set, that they couldn't fix it. They offered me a 50% refund which a) will not get me a new set fixed elsewhere, and b) is not worth having nails with cracks no apex that are likely to get water logged and rip off my natural nails the second they get caught on something. Editing to add: 3 nails were lifting, 2 which came off completely, less than 3 hours later. read more

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All the ladies are friendly. I always have Kammy do my nails. She knows that I am very picky. And Kammy always does a fabulous job. I highly recommend her. Five plus stars for Kammy's service. The vibe did feel "off" today. Is there a new owner/management? read more

I asked for the pic on the right what I got was the photo on the left. I asked Yammy several time if she can change the black to pink with this style. She said yes trust her. This is what trust got me. Looking like an advertisement for Pepto-Bismol Tablets. I explaines I needed some thing cute but simple for work. Talk about a waste of time. Not to mention my appointment was at 2pm did get a chair till 2:30pm NEVER AGAIN NAIL TRIX. You sure trix the heck out of me. read more

Nail Trix - Nail Salons Near Me - Federal Way, Washington

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My lifesavers! Backstory: I had a nail appointment booked with a local nail tech one month in advance. She cancelled three days before the appointment and I couldn't find anyone to do my nails. I had a flight to catch on Friday and at this point it was hopeless. Thankfully Nail Trix came in clutch and got me feeling festival ready. I got a basic pedicure and a full set with nail art and bling. I was in there for an unknown amount of time (time doesn't exist in relaxation mode lol). I felt so good! They started off with the pedicure. Full message and leg scrub included. My nail art was based off of a picture on Pinterest. It was a snake skin pattern with some tips incorporated. I wish I got her name! But she was going to the same festival as me and really hooked a girl up. She helped me pick the colors combos and everything. Anyways, I hope she had a great time at the festival! Total was about $138 plus tip. Amazing service! Located in Federal Way. Private parking lot. Walk ins welcomed. read more

Nail Trix - Pedicure chairs - Nail Salons Near Me - Federal Way, Washington

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Very cute nails, asked for gel extensions & also got pedicure. Took around 2.5 hours for both read more

Nail Trix - Gel extensions - Nail Salons Near Me - Federal Way, Washington

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Always feel good with their service. My nail looks pretty every time. Professional and friendly staffs. Highly recommended!

I gotta update my review it's been awhile since I wrote one. I love this place! Been going here since my daughter was little she is now 17. V and cami are the best! But honestly the whole staff is amazing! My mom is looking for a place so my mom will probably start going here as well cause I recommended it so if you get a Vickie on the books that's my mom:). Sometimes I can't get in there on a regular basis due to my work schedule and my daughters sports but trust me when I say my pedicures always last especially being in the service industry. Thank you so much for your wonderful staff! read more

Nail Trix - Pedi:) - Nail Salons Near Me - Federal Way, Washington

I took my wife to this place for her mani/pedi and ended up getting a pedi as well. I have to say the attention to detail and relaxation was a treat. The staff is wonderful, very friendly and do a great job! Definitely will return in the future. read more

Nail Trix has a friendly staff and a clean, welcoming place--an absolute top-notch experience

I have been coming here for a few years now and I am very pleased with the services. It is so rare that I had any bad experiences and my nails r always so natural looking just how i like them. thin and neat. best salon in fed in my opinion. read more

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My mom and I have been coming here for a couple years now and are never disappointed. They do an amazing job! Spring nails of 2021 read more

Nail Trix - Nail Salons Near Me - Federal Way, Washington

Visiting from New York and had booked this place for my husband and brother in law and friends for a groomsmen day before brother in laws wedding. They said they felt welcomed and loved their time there! I decided to come here myself a week later to replace my paragel manicure and a spa pedicure. Kammy was go great and did a beautiful job on my colored French tips. She kept my shape, really listened to what I wanted and I'm super happy with the outcome. jMy pedicure as well was relaxing and wonderful. Overall - clean facility, friendly service, great prices and loved the service and convos with the technicians. TIP: make an appointment. They are pretty busy and seem to have a lot of regulars but if you have an appointment they will honor it. Be patient as 5-15 minutes isn't anything compared to what you could wait for without having an appt! read more

Nail Trix - 459 Shellac, colored tip manicure with small gems. No extensions or powder dip. - Nail Salons Near Me - Federal Way, Washington

I've been coming to Nail Trix for about 4-5 years. My very first set was done by Lisa and I'll never go to another technician. The business stays busy, I'm sure the others are great! It's just something about Lisa's intricacies, efficiency, and customer service that i love. If i don't bring my son she'll ask how he's doing. If i haven't seen her in awhile she'll actually recognize that and makes sure i was okay. She takes a genuine interest in her customers. My son has even got a couple pedicures at Nail Trix and he loves it! Lisa has done many other sets for me, but these are a few of my absolute favorites. Thank you, Lisa read more

I always come here, I never ask for designs; I've never had a problem. I picked a design that I thought would be super simple. White with matte with a couple clear stripes. The way we discussed it made it seem like it was super difficult. Then she said $53 would be the total ($35 for the acrylic set, $15 for the nail sticker strips, $3 for matte). She said it would be $65 if I chose shellac which I said no thanks. My cousin took my card and paid while I was still getting mine done. I was charged $68. Idk if there was a reason that I wasn't aware of but yeah. I like simple designs, but not sure if I'll come here for it. But I'll definitely come back if I don't want a design lol read more

Nail Trix - What I wanted - Nail Salons Near Me - Federal Way, Washington

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I went to this location to get a gel manicure. I did not have a appointment but there was a available technician. The staff was not rude but were not super welcoming. While one of the nail technicians were clipping my cuticles she cut my finger with the clipper. My finger started to bleed and she tried to stop it with pressure from a paper towel. I went ahead and finished the session, but I was not offered any sort of bandage for my finger. I further was not discounted or compensated for the service. This is the first time this has ever happened to me at a nail shop. I personally will not return to this location. read more

I had a bad first experience and gave them another chance, they did well the other times but this time the service and the outcome was horrible. I had about 3 people working on me on and off, they were in a rush didn't give a crap about me or what I wanted. I did not feel comfortable what so ever, but going back... read more

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we love nail trix! we have gotten serviced here quite a few times. they are always consistent with excellent service and pays great attention to detail. i find that their salon is different than other salons because they actually inspected my nails before i left and they fixed any blemishes. not many other places do that. all their technicians are always friendly and welcoming. it only took one visit for them to remember us. their facilities are very clean and they are very covid aware. nail trix has been a breath of fresh air compared to the other nail salons in the area. i highly recommend this salon to anyone looking for a nice little spa treat on your hands and feet. they do appointments but it doesnt seem like its necessary. we have done walk ins and only had to wait a few minutes. i guess its best to call ahead just in case. enjoy! read more

I have been going here on and off for 10 years and I love the service. But you have to know who to ask for or they just take turns. Kammy is my gal usually and the quality is amazing! The shellac nails she puts on never break. I noticed last time I had a shellac fill she didn't trim my cuticles so today I asked the new tech that was doing my fill to trim my cuticles. The owner quickly came over and said that was an up charge of 10.00 more to trim cuticles! She then told me all salons charge for this which just is not true! Very disappointed that they recently started up charging for a manicure Debra read more

OoOoweee!! I took my dog to the groomers next door, so what's a better way to kill time!? Hehe I got a regular pedicure AND let me tell you... I don't mean to be dramatic.. maybe I was sore or it's been awhile haha but this one of the best pedicures I have ever received. I don't usually have a "go-to" spot so I've tried various salons.. but I may have to be a regular over here. I wonder how their "super pedicure" service is. My lady was super nice and thorough! Clean facility, they seem to be remodeling their salon! An array of colors, I love their nail polish display!! I've gotten a manicure/pedi a few times already, and I'm in love with this salon!! Their remodeling looks so cute and it's much more spacious! Their hand massages can go a little bit longer.... haha ;) but I'm a fan of this nail spot. read more

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I am from out of state and was visiting and found this gem on yelp. Literally a hidden gem in Federal Way. I took my sister in law to spend time with her and we enjoyed every little thing about this location. The staff was very welcoming and accommodated very well to our arrival, as well as having a large gel selection. I do want to recognize the lovely lady who did my pedicure and when I say she is lovely, I honestly couldn't be happier that she included herself in our conversation when it came to talking about today's issue's, as well as giving me one of the best pedi's that I've ever had in life. Sadly I cannot remember her name, but she's the beautiful lovely lady with two rose tattoos on her left forearm. She took her time and got every nook and cranny in my toe nails. I definitely showed my aunt and cousin this spot and now they've officially made this location there 'go to' now. Now when I return I this is the first place I go to when I'm in town. Also, for me and my sister in law's gel pedicure, it came out to $88, plus tip which we both tipped out both ladies $20 each cause I don't know any other way to show how happy I was to a 'TEE' about my pedi. read more

Outstanding. My friends and I went on Monday and had the best experience. 1 fill, 1 full set and a pedicure, and gel manicure. Pictures speak for its self. My friend wanted white nails but wasn't she of what design. So the nail tech gave her this one and it's stunning. My friends fill came out amazing and the nail tech took good care of her. Kammy was so nice and fixed my nails that I got at another salon and even add these cute stickers. 10/10 recommend. read more

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I have such a conflicting review. I've been going to NT for about 2 years now and I've found who I prefer to do my nails and I enjoy working with them. Quality work, grea designs. However, they don't hold cleanliness in the highest priority. I have been battling a planters wart on my foot and my thumb for a few months. As a SAHM who only goes to NT this is really the only place I could have picked it up. I've never had autoclaved tools, their sanding bands are dirty, I've been sat at stations with acrylic shavings left from the previous person, and sure they use the pedicure tub plastics but the purpose is defeated when they use the same tools repeatedly. As much as I enjoy them, I'm done with them. Which is such a bummer because finding a nail place you vibe with is so difficult. read more

I had high hopes for Nail Trix as they were recommended to me by a friend. Went in for a full set, had a bad experience. The lady working on my acrylics was clearly new at acrylics. It was a hot mess. She used the wrong width tips for my nails, acrylic gel glopped all over the place; all nails had various thicknesses, shapes and lengths. At a certain point, I asked if someone else with more experience could work on my nails and she just stared at me. That said, she was nice enough to try and correct every concern I had - it was just a lot. Two hours later, I left unhappy. Ended up having to get a brand new full set two weeks later. I have to imagine they have better techs there, because other women left the salon with impressive nail art. Unfortunately, I did not have that experience. Adding a star because the color was pretty, they had convenient online reservations and they got started with me quickly upon arrival. read more

Do not go here!!! I was overcharged twice. This last time when I brought it to their attention, they said it's because I had shellac. I did not. I only had a topcoat. They also said they charged me for powder. I did not have that, but they charged me for that as well. after they brought the gal who did my nails upfront to ask her what I had done she told them exactly what I had done and then they realize they overcharged me. No one said sorry I told them this was the second time and that's why I kept asking questions about pricing. Please check what you are being charged for at this place. I do not recommend. Btw they do not have any prices posted. Everything is in the drawer. read more

We are currently visiting family in WA and drove by Nail Trix, I am a 50yr old woman who has had many mani and pedi's done in my life so far but going to Nail Trix was the best experience that I have ever had. Kammy and Vy were so friendly and sufficient. When they say the price it doesn't change by the time I pay, they have name tags, they have pretty manicured and polished nails while they are removing my gel nails. They use real hand towels than paper towels. The music was upbeat like Top 40 and the Foodnetwork was on but on mute I was just in awe and impress how really clean and neat they are. I highly recommend everyone who wants great service and affordable prices to come here. Tell them Rev sent you.. lol! Will definitely come back. read more

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I love they were consistent and nice, it's a great place to get nails done and it's soothing read more

Nail Trix - nails - Nail Salons Near Me - Federal Way, Washington

If you have children with disabilities DO NOT come to this location!!!! I have been coming here for over 10yrs and nothing like this has ever happened. As I was paying to leave I was told by the receptionist I was not allowed to come back unless I leave my 5yr old at home or he can sit there QUIETLY!! My son was sitting next to me the entire time I was getting my pedicure done. He happened to get a little excited as he was watching his movie and that seemed to be "disruptive" to customers who go and relax. I'm sorry but if you DO NOT want kids in your business put a sign up!!! It's a Nail Salon NOT a library!! read more