Sad negative review I was really hopeful about my gel manicure here, especially since I just moved close by & have two wedding weekends in a row. My nail tech was very sweet, and I tipped her $15 on a $40 service because I appreciated her kindness. Unfortunately, the manicure was a little uneven which I def would overlook, but then my nails started chipping and bubbling after just two days (got the manicure last Thursday, started chipping on Sat before the wedding)....which is wild bc I usually go 1.5 months in between gel manicures (&yes I know that's insane - but if they last, which they ALWAYS have in the past, who am I to I say otherwise??) I usually try to overlook negative reviews ,since people rarely post positive ones - but I understand them now for here. I'm really disappointed, and I guess I'll have to get my nails redone before next weekend somewhere else BASICALLY: Sweet employees, but the end result isn't worth paying for the service read more

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Just don't. Can't communicate with staff they will fully ignore you if they can't answer your question, confusing price menu, sloppy mistakes like needed prompting from me so I couldn't fully relax. read more

Basic and overpriced. VERY underwhelming experience. Instruments are not packaged and when used, dropped back into the drawer. Water added to lined tub with a cap popped on for water circulation, NO disinfectant added to the water like I have seen in the past. Technician spent very little time shaping or using file. Pedicure with 10min "massage" which consists of basically rubbing in lotion on my upper femur area, no foot massage or calf, was $38. So the experience was that of a basic polish change. Will not recommend nor anticipate going back. read more

$24 for a plain manicure with no polish and a one minute hand massage. The manicure wasn't great. My nails were not cut evenly. Unfortunately, I will not be returning. read more

Not the best manicure I've ever gotten, but not terrible. Unless you're looking closely, it looks fine. I was able to walk in and get taken care of immediately and it wasn't crazy expensive. The technician asked what I wanted but didn't seem to want to do what I asked for. Luckily I'm not super particular, but I still won't likely return. read more

No, no, and more no. I am pretty sure that some of the technicians doing pedicures are not licensed legitimately. I believe I had the receptionist do my gel pedicure because they were busy and had an absolutely terrible and PAINFUL experience. The way that she cut my nails and cuticles were extremely uncomfortable and unlike anything I have ever experienced in my 15+ years of getting pedicures. Not to mention the overall pedi looks absolutely terrible... I could've gotten my 10-year-old niece to do a better job. It is now hours later and three of my toes hurt still and are red. I'm hoping this doesn't turn into an infection type scenario and pray that at least they are clean and sterilize their tools. Very, very, disappointing! And to top it off, it cost me $60 not including the tip. read more

Been here for SNS 3x now -- and it's amazing. It lasts so long, and they are thin! No bubble nails! I've been so impressed by the staff, I've had 3 different techs and all did excellent work. Tip is cash only, but they have an atm. Highly recommended read more

Nailand Spa - Nail Salons Near Me - Alexandria, Virginia

Sigh. Guess I need to find a new place to get my eyebrows done. But still 3 stars. I'm happy with the shape, but their wax burned my skin. I've gotten my eyebrows waxed about half a dozen times a year for the last 15 years. So (Chutney in Legally Blonde voice) you do the math. But I'm no stranger to how my skin reacts and this type of burn is a first for me. The wax must have just been to hot. And she didn't bother putting any aquaphor on either when I left (also unusual) but I had some at home that I put on (tattoo life.) Too bad because I liked this location for my eyebrows but I just can't go back after this. Note the photos were taken about 24 hours after the wax. read more

Nailand Spa - Burns 24 hours later - Nail Salons Near Me - Alexandria, Virginia

I wouldn't recommend this place. They don't know what they are doing. This photo is a week later after getting my nails done hard gel. read more

Nailand Spa - I wouldn't recommend this place. - Nail Salons Near Me - Alexandria, Virginia

They did a lovely job. Remember to bring cash for tip. I got dip nails and a gel pedicure and it looks great! read more

Nailand Spa - Dip nails! - Nail Salons Near Me - Alexandria, Virginia

For the first time in my life I left a manicure before it was over. I told the woman I wanted square shape of my regular nail with gel polish and when she filed them, she destroyed the sides of my nails. I saw it after the second nail and asked her to make the sides straight, not to cut into the beds. My hand was not where I could see what she was doing, but when I went to look I complained again. The third time was when I went to wash my hands and saw how bad the damage was so I just said I didn't want to continue. She was very angry and called a man over to complain that it was because I showed her a picture of acrylic nails (I didn't). I tried to show a picture of square shaped nails. Her and the man continued to cause a scene, when I merely wanted to leave. They told me I had to pay for a regular manicure even though all she did was file, and destroyed my nails at that. I paid it because I wanted very badly to leave. This woman clearly had no idea what she was doing. Please avoid this salon. read more

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Before I write this, if you want to go to this place ask for Kathy. If she's not available come back when she is or find another place to go to. She is wonderful and kind and a great nail technician, this review is for the most recent time I went and she was not there so I got someone else. The man (who I presume to be the owner) that did my nails honestly did an atrocious job. Probably the worst full set I've ever gotten in the 10 years I have been getting acrylic. I am not the type of person to assume that my skin color is the reason I get treated badly in service shops but seeing as this man jumped out of his seat to help the two white women that came in after me, in the middle of him doing my set... not sure what other conclusion I should come to. After those women came in he sped through my set. I asked for a very, very simple design and I couldn't tell what he was saying but he decided to do glitter on my nails instead of the design I asked for, I assume because it was too time consuming. He drilled so quickly he started to drill my cuticles and it hurt and messed them up. He didn't even ask me to wash the acrylic dust off of my hands after he was done filing so theres a bunch of debris under my gel. He was so rushed that there was a point both of my hands were under the same UV lamp at once, which has never happened in my life. Kathy gave me a very nice lotion hand massage last time, this guy just slapped disgustingly thick cuticle oil all over my hands and told me to wash them. My nails look so bad. Acrylic is lumpy and uneven, polish is going over my cuticles, my cuticles look horrible and dry, debris in my gel and he even forgot to put a top coat of clear gel onto my right hand over the glitter so now glitter is just free falling off of my nails. I was going to get a full pedicure but I just opted to get my gel taken off and regular polish put on that was also rushed and sloppy looking. I complained and he took $10 off. There is no way he is satisfied with his work as a nail technician and should be ashamed of himself. I was going to pay over $100 today in services but only spent $60 because I was so upset. He didn't even offer to fix them just sent me on my way. When I came in there was no one jumping to help me in the middle of their work but those two women got 5 star service. Was going to tip him $20 on top of my $100 I would have spent but just tipped the lady that did my toes $10. If you are a black woman look elsewhere to get your nails done and find people that value your money and time and you as a customer. White women make yourself at home, you will probably get wonderful service. read more

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My boyfriend paid $35 for a pedicure and came out like this. They didn't even trim his nails. read more

Nailand Spa - Nail Salons Near Me - Alexandria, Virginia

Part of getting your nails done is the experience. From the moment I picked a color to the time I walked out was 20 min and 35 dollars +5 dollar tip cause I still feel bad not tipping even if someone did a bad job.....also I don't care to interact during the time of service but quickly doing everything and being the only customer in the shop really says a lot. I was asked if I want my Calluses removed and at first I was like sure than she stated it would be an extra 10 dollars. I'm only 30 years old the bottom of my feet are not even bad at all. The up charge for a 20 min pedicure it insane and believe me im the type of person that will pay 100 bucks for a pedicure that is amazing so money wasn't my issue it was the lack of customer service and quality of work. I won't be going here again!! The reviews definitely show they don't care which is crazy cause there location is so prime!!! read more

Really disappointed. I had been a loyal customer here for a few years and always had a great experience. I went yesterday for a gel pedicure and ended up getting my eyebrows done as well. I chose the spa organic pedicure (level 2 out of 3). The price in the booklet said less than $50. It was fine, nothing special, nothing bad. My technician seemed rushed, but it's the holiday weekend so I understood. My toes look good, no complaints. But when I went to check out--$97.00 (without tip). I though there had been a mistake. Nope. Apparently the pedicure I chose was $60 (okay) but then because I chose gel polish it was ANOTHER $25. Really?? $25 for opi gel polish?? It's nothing special or new. So though there was nothing wrong with the product or service, the value for the service is no where near worth it. I've been to several other locations in the area and gotten mani, pedi, and tip for $100. I will not be returning. read more

Amy is amazing! I was having an awful day yesterday and she pampered me accordingly and did such a fabulous job on my nails and it was lovely talking to her as well. read more

Robbery. Called for pricing on a basic gel color change - $30. Great! Went over, beautiful spa, no real language barrier, English was great. I confirm just a gel color change and no manicure. She tells me I have gel on my nails and need removal, nope! Haven't been to a nail salon since May. Then she tried to sell me on a pedicure, no. She then says you need a cuticle cut for the polish - ok I can believe that so she takes that off. At the end she tries to me on a nail flower design - no. Then puts a hot towel on hands out of nowhere. Go to pay and they try to charge me for a gel manicure - $40. Had a very loud disagreement at the front. I did not ask for that. I made it clear I did not want that. Also if that was a manicure it was the worst manicure bc no soaking, no lotion, no massage. $10 for a cuticle cut and a hot towel. Cool thanks. Ultimately end up paying bc what are you going to do but did not tip and will not be back. Absolutely BS. read more

honestly, this is by far the best nail Salon in the area. I've been to other salons during the last 20 years and nothing compares to Sonny at Nailand. He consistently does a fabulous job on my nails refilling them every 2 to 3 weeks. Pedicures are also the best. He's fast, detailed, and has excellent customer service skills. and the price is perfect. So thrilled to finally have an awesome place to get my nails and toes done! Five stars. read more

Another great visit to Nailand Spa - I came in with a disaster situation aka nail 911 and she did an amazing job cleaning them up and giving me new beautiful blue nails. Thanks! read more

Nailand Spa - Nail Salons Near Me - Alexandria, Virginia

I am disappointed. I have been here twice for my nails. First time, I had them do the powder. They said it would last for 2 weeks. It lasted only 5 DAYS. I was on a business trip in NYC when it chipped. That was the whole reason for the manicure in the first place. Fast forward a few years later, I'm now home with a newborn. I have very little time. I give them another chance. I asked HOW LONG WILL THE GEL Polish last and they said 2 weeks. It lasted 9 days. I got red for Valentine's day, which is 5 days away from now. read more

Nailand Spa - Chipped GEL Polish after 9 days-PROMISED 14 days. Angry. - Nail Salons Near Me - Alexandria, Virginia

Pedicure was great! I got the spa pedicure it was $50. My feet/nails look very nice and the pedicure was nice and relaxing. I brought my 4 year old daughter as well and they didn't have kids chairs but she sat in the chair and her feet reached the water a little. Paid $30 for her pedicure and painting nails. She didn't get much of a pedicure to be honest I was disappointed for her. And her nail polish has come off completely already. She had a good time though. read more

Nailand Spa - Pedicure - Nail Salons Near Me - Alexandria, Virginia

I stumbled upon this salon one day while in Kingstowne. What a hidden gem. I love the service and staff. The gel mani (no acrylic) lasted a solid 3 weeks without a chip! My pedi was pristine for 4 weeks. I have never had that happen. EVER! Highly recommended. TIP: They take credit cards but you cant put tips on it. Take cash for tip or you can use their ATM at a fee. read more

One of the nicest salons I've been to in this area! The service is far superior to other salons in this area but the prices are the same! I've never had anyone pay so much attention to detail on a pedicure! I'll definitely be coming back to see Julie!! read more

Nailand Spa - Nail Salons Near Me - Alexandria, Virginia

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I will never go there again they do not sanitize tools. I paid for Spa upgrade for pedicure just plain water in foottub. She had to dump hot water from a pot into the foot tub. Then manicure she took the cuticle trimmer she used on my cuticles wiped it off with napkin and just threw back into her drawer. No sanitizing anything. Even tools doing pedicure she just pulled out of drawer near her stool. Tools are suppose to be in sanitized bag then opened and used. read more

First let me start with the good. It's very clean and the customer service is great. I have been having a hard time finding a nail technician that can do nails in the area and finally Miss Kim here did my nails the way like the first three times. For whatever reason my last fill in (only 5 days ago) are lumpy and look like I tried to do them myself. Because I liked the place I just simply wanted them to correct the problem. I called today at 2pm the receptionist said the manager was with a client and he would call me back, so it's 5pm no phone call. I called back and told the receptionist that let him know that I'm just going to go somewhere else to get them fixed. This shows me he simply doesn't care and that's not professional in my opinion and it's also the principle that I paid $50 total $35 for fill $5 for a repair $10 tip and my nails look like I got the student in training. read more

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I used to go here and took a break because of Covid. I came back and even though I had an appt I was told I would be helped in 30 min and if I could come back. I came back 30 min later and I still had to wait 25 min. I was not happy but I still needed my nails done. So after waiting the lady told me to sit and put my hands in a bowl of pure acetone. Didn't wrap my nails, pure acetone and I asked her to wrap them and she shook her head and pointed to bowl. After soaking for 10 min or so she began to file off the dip polish I had on. Totally ruining my natural nails. There was also another customer sitting in a pedicure chair with her mask down around her neck. They do not enforce mask wearing here and it's horrible. The quality of work is terrible here, the service is horrible, and this is a huge health risk. read more

Got my wedding nails done here, lasted more than 2 weeks. It's been a minute since I've gone #COVID but my experience was a relaxing and safe one~ read more

After returning to the salon, I got a refill on acrylic and gel polish. The day after I got my nails painted, two had peeled. I went back and got them fixed free of charge and within two days, two more had peeled. Pictures are attached, with the white/pink polish. This is very disappointing as I paid $90 for a spa pedicure and this refill with gel for it to not last even a week. read more

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I love this place! Always such a treat to pamper yourself but the staff here go above and beyond to help you relax and finish with neck and leg massages. My polish always lasts a long time and looks great read more

Nailand Spa - SMS nails. - Nail Salons Near Me - Alexandria, Virginia

I agree with the reviews. The work is kind of sloppy and it felt so rushed... Not happy, but it's affordable!

I got a pedicure and I have dip on my nails. My regular technician was out of town. One of the male technicians did my nails. My pedicure was rushed. I got my nails/feet done at 9:15am, didn't put any closed toe shoes on until 1:30pm, when I was getting ready to go out. He put on so many coats of polish, even after all those hours it must of still been wet (attaching pics of my feet after I took my shoes off). Also, when I get my nails done, they usually do a manicure with the dip but he just did my nails, NO MANICURE but charged me the same price that I pay for my usual service (which has a manicure included). When I asked why I am being charged the same price, he gave me some around the barn excuse and never really answered my question. I paid without a tip because I was being overcharged so take your tip out of the price I should've been charged. I love my regular technician but she just lost a customer because of her coworker. read more

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I recently had my nails done here. I had my first nail dipping experience. Most of the employees are welcoming, the lady that help me over the counter has a lot of experience in which help me deciding of what I could do for my nails. The last who did my nails is good however She could do more to make it better such as cleaning the under nails and taking out the excess nail polish. Overall I would definitely come back here but would request for another person to help me. read more

Sarah is the best. I've been going to her since I moved to Kingstowne. She's always friendly and gets my nails done just as I like.

Update: It seems this place really was too good to be true. I came in for a walk-in appt and inquired about the wait time was for Andy. I was met with a not-so-friendly reception, and was caught off guard at one of the girls' tone that came off a bit more hostile than I imagine she intended. "He's not available," she interjected curtly. To be fair, I strolled in on a Friday afternoon. Of course it wasn't likely I'd get the person I wanted. But holey moley that could've been handled in an entirely better way, instead of the confusion that ensued just to decide who would take me. As I was deciding whether to come by later or stick it out, they called him up, and he assured me that I'd be in good hands regardless. I'm sad to say that that wasn't the case. Wine came in a sad white solo cup usually reserved for dentist visits with a sample size pour. Water was lukewarm in spite of my (probably too polite) request to make it warmer. The gentleman who worked on me was very sweet and polite but delivered the most basic and automatic of pedicures. Massage was lifeless and over in three minutes (for the record, they advertise seven. If you're going to promise something, at least deliver.). I couldn't bring myself to stay for the manicure. To be sure, the result of the pedicure was beautiful, but as far as the process goes...pass. *sigh* All of that to say...at the very least, your mileage will vary greatly here. Original: I am so in love. His name is Andy, and ladies, it is serious. Beautiful brows, exquisite conversation, and oh my God is he the sweetest. I walked away wishing I had time to do nails..and I NEVER do nails. And as if that weren't enough, this place is just gorgeous. AND they have their ABC linI am in major trouble. Just take all of my money now. read more

Nailand Spa - Nail Salons Near Me - Alexandria, Virginia

I came in and asked how long the wait would be and was told 20 minutes. 55 minutes later..someone took me back to remove the gel polish on my nails. That individual than left to help someone else, so I sat with tin foil on my nails for another 20 minutes. When someone finally came to remove the gel and apply my new color, she was clearly rushing bc she had an appointment coming. The people working there new I was waiting a long time. Even people who came after me were helped first. They kept pointing, gesturing, and talking about my wait, but I couldn't understand what they were saying. I understand things happen, and sometimes waits end up being longer than expected, but no one once said sorry for the wait or offered my water. Super not impressed... time to find a new nail salon. read more

I really liked this spa and the nail technician, Ruby, who did the powder dipping on my nails. My nails looKed beautiful when she was so done. Since I am here visiting from the Midwest, I wondered if $55 is the rate that's charged when you get powder dipped nails. Seems a bit pricey to this midwestern gal, but then maybe that's the big-city prices. She did include an awesome shoulder massage and a wonderful hand massage, but I did not request these services. I thought they must just be included but when I heard the price I wondered if perhaps I was charged for them. I didn't see any prices anywhere for the services they offer. When I left, I did pick up a flyer that listed prices for services but powder dipping wasn't even listed. The only thing I see listed that would explain why I was charged $55 was a classic manicure & pedicure for $50. I did NOT have a pedicure. Looking closer at my receipt I see I was charged $55 for 1 manicure/ pedicure but I dId NOT have a pedicure. Guess I need to stop back in and ask Ruby about this. Has anyone else been OVERCHARGED?? I would have given this spa 5 stars had I not been charged for a service I never received. read more

Lumpy sloppy. Avoid spending your money here. My fill looked like it never happened. Definitely would not go back! Women were very rude.

This is my go-to nail spa. It's clean, professional, and efficient. I truly appreciate their warm welcoming atmosphere here. Highly recommended to everyone. read more

I saw Angie here today. Facility is clean and comfortable, Friendly staff.Angie is wonderful. patient and thorough. 5 stars

I went to Nailand Spa this morning to get my nails fixed. I came here twice before to get my nails done and a pedicure and they always did a great job. I love that they take care of each customer and don't rush just because they may have people waiting. I had some guests in town and they wanted to get their nails done and this place was a little too expensive for them. I decided to try a place by my house called New Look salon it's on Van Dorn street next to Giant. The girl really messed up my nails, they were so lump and uneven. She even got annoyed when I asked her to fix just one so I left. I saw Ruby today and she fixed them for me!!! They look so good and am so happy with them. I highly suggest this place and nail tech to anyone. I love my new nails thank you Ruby!!!! read more

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