Always enjoy coming here! Great people, very accommodating! Clean and pleasant experience every time i go!

First time here after being referred by a friend. We arrive about 15min before opening time. We were treated very well, service was excellent and no wait. Better experience than the other 3 facilities close by. read more

I really love the end result of my SNS manicure and the other people who work there but the service experience was very awkward and painful. The girl I had was speaking in another language but was visibly upset from the moment I sat down. She barely spoke to me and kept talking to other employees. I didn't think much about it and watched tv on the screen behind her until I felt her yank my hand. I looked down and she seemed very angry and was grabbing my hands and pulling me forward. I was confused because my hands were basically off the table on her side. I don't know if I could have physically sat closer to the table. I pulled my hand back and I think she noticed I was in pain so she was a tad more gentle but not by much. Then while my nails were drying she and another employee started yelling across the salon and she gets up grabs some bags and starts packing up her station! The tech next to me kept talking to me and he was very nice. She "checked" my nails one last time and then rudely checked me out. I'm not going to give it 1 star because I genuinely think It was just a bad situation. However, I do think the manager should have come over and acknowledged the situation. I think I'll come back and see someone else. read more

Absolutely terrible I asked for a liquid gel set and was given acrylics and when I tried to make it clear what I wanted they continued to do the wrong thing and tell me I was wrong and that they hadn't put acrylics on my nails when they had put glue and full nails on my natural nails. Then proceeded to take them off with out filing or anything and now my nails are completely ruined and look terrible. read more

Once again, fabulous. I do say, each person has their own style and way of doing things. A new person, Elaine (sp?) put her twist on my SNS this time. I wasn't really paying attention and realized 2 nails down how wide she was doing the white. I prefer thin but I'll rock this for now. When it's time to soak off i well change it- no biggie. Everyone else thinks they're really pretty. Just a bit flashy for me. But she took her time with every nail. I was happy with her detail and quality of service. Very professional and my nails really turned out beautiful. Salon is always clean and (most) staff are courteous. Most times I'm offered something to drink- although that's not a biggie for me. I don't make appts-that never worked. I just try and be there when they open. read more

Nails And Beyond - See post 7/20/16. SNS pink French. - Nail Salons Near Me - Jacksonville, Florida

I won't be back to this place. Not only did they not start the water jets when they took me back to soak while waiting for someone to do my pedicure, I ended up waiting over another 30 minutes in another chair cause the girl thought I wanted SNS put on my nails when I told them twice I just wanted a regular manicure. I felt my time was wasted and they didn't even offer to discount the experience when they realized they made the mistake. read more

I waited for over an hour for a pedicure when the only person in front of me was the guy getting his pedi. There was only on be girl working so i was like ok. Then 2 other staff members come in and they skip right over me and another lady waiting and starts on her feet after the staff member that has been there told him we were waiting first. When asked about it, the response was idk. No one said a word to him or us about what he did so i walked out! Even then all they did was look at me. I will never go back or recommend then to anyone. read more

This was THE WORST experience. I felt taken advantage of and robbed. I went in with a beautiful set of nails, perfectly shaped, less than two weeks old. Tips with SNS overlay, clear coat with thin white coat tip. I asked for an SNS fill with the SAME LOOK. Clear coat, white coat tip (painted, not dipped). I was VERY SPECIFIC and CLEAR . I don't get my nails done often and I had been to Nails and Beyond only a few times before. So I'm not aware of the difference in procedures from salon to salon. I was in town for an event, then traveling for a week with more events to come and wanted to freshen my nails with a fill and new polish. The young gentleman soaked my nails completely off. That IS NOT what I asked for. I didn't realized that's what he was doing until it was too late. I asked why he soaked my nails off, because that's not what I wanted. I was told they don't do SNS fills, they soak the nails off and start over. I should have been informed of that when I requested my service. I never would have let him touch my nails. He proceeded to clip my nails (he said he had to to make them even) and use pink and white dipping power. Again, NOT WHAT I ASKED FOR. It was HIDEOUS. Thick, bulky, heavy, wide, no precision/shape. JUST TERRIBLE! Having only done one hand, I nor my husband liked it. My husband was like, "what happened your nails looked good when you came in." I told them I wanted no service, just clear polish. The gentleman was clearly not happy with me. I ended up with no polish after his attitude about it and them talking about me. No service, no nails, no polish, and no time to go somewhere else. And, wait for it, yep, you know where this is going. THEY CHARGED ME for him destroying my nails. So thanks to Nails and Beyond, I paid to have a perfectly good set of nails (that I'd just paid for not two weeks before) destroyed and to walk out with nothing, AND not have my nails done for my event or my cruise. I will NEVER come back to this establishment. I hope you all enjoyed that $100 which also included two pedicures and a crappy toenail paint job. read more

No respect for customer's time! I've been coming to this place for over a year. I came in on Thursday to see if Tina could do my nails. She was busy. No problem. I decided to make an appointment for the next day @ 6:45pm. I arrived early. I was told by the lady at the desk that she is running behind and that there was a customer that had been waiting on her for 2 hours ! I asked if the customer had an appointment and she said no. Well I have an appointment. I should be seen at my appointment time. I guess appointments don't matter here. OK let's give her another chance. I reschedule for the next morning and ask specifically if she will be available to see me at that time and they assured me she would. Well I walk in today and she's not ready AGAIN and looked and me like I'm bothering her ! You would think if a customer is loyal and tips more than the average 20% you would at least be on time. Well not at Nails and Beyond! read more

This is my favorite location at River City Marketplace to get my nails done, that's not saying much. The only reason I prefer this location is that, typically, they will spend a longer time doing massage during pedicure than most placed. However, the last time I visited I was trying to relax and the employees got into a verbal spat that lasted at least 20 minutes. They were screaming at each other and it was VERY uncomfortable for the patrons. I probably won't be back after that. This is probably the most expensive nail salon in the area and I expected more. Expect to pay a premium price for their services. read more

Nails and beyond did an awesome job they earned a new client on sept 21. I wanted to see if my nail polish faded or if my nails began to lift and they have not... I'm very pleased and will be booking my entire wedding party here read more

I don't know how this place stays in business! Unfortunately for me they are the only salon near me with the SNS system so i broke my promise to myself and gave them another chance. (my previous experience was a one hour wait for a pedi with my feet in the water! and i had an appointment!!!... so i dried my feet and they just keep saying '5 more minutes' as i walked out....the proper response should have been 'we are sorry, stay, the pedi is free! this time i got a crappy set of nails and terrible customer service; she acted like this was a huge inconvenience and sped thru the process with no care at all of the results. my nails were messy and so lumpy the 3 layers of thick top coat she used to try and disguise them never dried. i will NEVER go back, and i mean it this time. read more

Susan and Snow are precious! Snow gives a wonderful pedicure and Susan does a beautiful job on my nails. I'm excited for my appointments every two weeks. I've come with a terrible headache and left feeling wonderful after Snow massages my feet and legs. These ladies are fabulous! read more

Absolutely love this salon- first time and was offered complimentary wine, and they stayed late just to finish my friend and I's nails. They are very skilled! We had Han and Sen, both took their time and we were very pleased. That, and their prices are great! Definitely recommend read more

Nails And Beyond - LOVE MY GEL NAILS - Nail Salons Near Me - Jacksonville, Florida

If your short on time and your looking for someone quick and good I recommend Jenny ! She removed my fake nails and polished my nails in 30 mins ! She's a very sweet girl. The salon was clean and everyone was welcoming ! read more

Let's see.... my daughter was just there for 40 minutes waiting to get a mani/ pedi. Had no appointment but she was ok with that... sat her in a chair with an unsanitized tub and after they sanitized it ( finally) left her sitting while they took a group of women who came in after her with no appointments and began working on them immediately. A worker finally told her he just got his lunch and give him five minutes to eat it and he will be right with her... then came out and started working on someone else's nails that came in after her. They had to empty the foot basin because her water was so cold and when she finally decided to leave after NO SERVICE they wanted her to stay and acted like she was rude for leaving. My daughter attends college in another city so they don't have to worry about her being a repeat customer but this momma was born and raised on this side of town and I will be sure to let everyone know what a unprofessional, slovenly, rude establishment you are. No wonder everyone told us to stay away from this place! And by the way... she went to the nail place by Panera, was taken straight to a chair, and has been treated like a customer should be treated. While she was there, another customer came into the new place and recognized my daughter and said hello and said she left that ridiculous situation as well. How does this place even stay open????? read more

I love this place. I was a regular while I lived in jax. I am here visiting and came back. Haven't been here in a year & half and they remembered me! Very relaxing. Clean. Very well staffed. I was a walk in and taken immediately. They stay busy but have a big staff to handle it. I wish I could move them to MD where I live now!! read more

The customer service sucks especially when Tina is running the nail salon. When her husband is at the salon it is a totally different atmosphere. The employees actually work. She allows them to laze around and ignore clients while on their cellphones. I came in at about 6:30pm to be greeted as though the salon was closed and I really want you to come back tomorrow. He really needs to come run the salon on a daily basis. I would rather pay more for quality service than put up with the consistent inadequate customer service. read more

I had the most amazing pedicure today that lasted a good amount of time. I don't know my technicians name but she was wonderful. Short red/orange hair, very sweet lady. I will definitely be coming back for pedicures from her from now on!! read more

First they do not seem to listen to what YOU want , i said i wanted my nails straight no coffin cut and yet i got a corrine cut and it's not even a good coffin fit at that . and then when i went to get a color some whoa it's $5 more to choose a color . this place is terrible . never will go here again . read more

Service was terrible. They left me soaking for over an hour and took other clients. Nearly 3 hours for a pedicure and to soak off gel nails. When I left there was still product on my nails! read more

I been coming here for like 3 years already and I love the SNS nails !!! The owners are great! I would recommend this nail salon to others. The staff is friendly as well read more

I have been coming here for over a year. They offer SNS which is a healthier alternative to acrylic. They have great pedi chairs too! :)

I really enjoy getting my nails done here.. There fast, friendly, and curtesy...I wouldn't go anywhere else... Been going here for the last 2013! I love it!!!! read more

Horrible place ever, came out crying , the lady wanted to do what she wanted and not what I wanted, and the pedicure process was a torture asked for a bright pink gave me red.. got mad because I said no I don't like it... waste of my $22.00... my 5 year old would of painted my nails better she painted all my toes horribly and left paint all over my skin and I told the manager and he offer to give me a coupon to come again for a free paint what free paint horrible place and yes people i still paid. :( read more

I've been going to this place since they first opened. The salon is well organized, the staff is friendly and attentive, and the SNS is fabulous!!! I won't go anywhere else. read more

Every time I go in to get the same service, it seems to be a different price...which is also a different price from what their pricing guide states. The end product doesn't match the price. I had to go home and fix what I just paid professionals to do. read more

Horrible experience!!!!! Customer service is terrible!!! I will never go to this place again. Very rude!!!

Very nice salon however, I do not think the owner/manager know about customer service. Your providing a service to clients in which you should display a professional attitude. I will stick to Luxe nail spa in Garwood, NJ. read more

Absolutely the worst manicure ever! Gel wasn't applied correctly. Started peeling off within a few hours. Also the staff is very pushy and rude. They sat me in a chair for a least 45 minutes before a tech was available. Totally a waste of my time and money. read more

I will not be going back to this salon. They said the wait would be 10 minutes... 55 minutes later I was helped. I would have 100% come back to this salon on a different day if they had just been honest about the wait time. read more

Very courteous staff and good men's manicure and pedicure. Also, very close to JAX Airport.

This is an edited review from the first time. The fact that this business is a minority owned we have given this plenty of consideration but the 1 star rating remains. read more

I have been going here for 3 years now! Very professional! Never had to wait more than 5-10 mins. VERY Nice owners!!! Nobody else will ever touch my nails,feet,eyebrows or lashes!! I recommend SNS on nails . You will see a big difference in your nails as far as growth and health. read more

This place was horrible. They kept talking smack about my feet. And it is expensive. Not coming back ever

Do NOT go to this place!! They are not interested in customer service and care. Worst part is sanitary concerns! Not once did any employee wash their hands....regardless of going customer to customer or touching equipment. The whole place was filthy...trash on floors and drinks sitting around. NONE of the tools were cleaned....I watched all of them just put back in drawers. EVEN THE PEDICURE TOE PADS!!! Off a client and back in drawer!!! Disgusting. read more

Very pleasant experience. I just moved to jax from Arizona and am happy I tried this place out. Super friendly staff with great service!

I have been to Nails and Beyond 2x in the past month and they have definitely earned a new client. The salon is clean, staff extremely friendly, and I feel their prices are very reasonable. I wanted to try the SNS (signature nail system) and I have been very pleased. Large selection of colors and both techs who have done my nails have done an excellent job. I used to have gel nails in the past and had problems with lifting but with these I have not. I also want to say they do amazing pedicures from the basic up to the one with all the frills. I'm on my feet all day so I can be hard on my feet. The first one I got from them was probably the best I have ever had. Glad to have found such a great place! read more

If you are in Jacksonville, FL. and you want to visit a nail salon, DO NOT visit NAILS & BEYOND 14964 Max Leggett Pkwy, Jacksonville, FL 32218 in River City Marketplace (the shopping center near the airport) located next to Marshall's. I just went there and had the WORST CUSTOMER SERVICE I've ever had anywhere period. Feel free to visit the other nail salons available at River City, but do not waste your time and money at Nails & Beyond. read more

I absolutely love this place! I've been going here for over a year and the service is great every time. They always have enough employees, so there is never a wait. I have been to other nail salons in this area and this is by far the best! Love it!! read more