The staff are friendly, courteous and respectful and always do a great job on my pedicures. The…read moreonly thing I will say is there is a lot of inconsistency with the massage portion which I really look forward to. At my last visit it only lasted about 1.5 minutes per foot so I got gypped but on other visits it's been great. The quality of color application is always very professional and they keep my feet looking great. In the 2 years I've been going I've never had issues with infections or injuries, overall I am pleased and recommend this salon.

Took us last minute very good work and had an excellent pedicure. My niece chose a new gel…read moretechnique which she loved hopefully it's healthier than previous gel method and holds up. Would return and recon to others .

My sister visited this salon last week. She raved about the experience It just opened under new…read moremanagement. OMG! The sweetest owner and nail tech gave me a gel French manicure. The quality of my manicure was a 10 out of 10. Remember the good old days when a manicure included soaking your hands before they worked on your cuticles, cleaned under your finger nails, massaged your neck, and gave you a fantastic hand massage? I will return for all my future manicures and pedicure. The quality of service and very personable staff made this such an enjoyable experience. This salon has been opened for less than 2 weeks. It's NAIL BAR 21 on 1440 Hartford Ave, Johnston ( near BJs gas). 401-272-8818

Since moving to RI, this is the best place I have found for nails. Nicole pays such close attention…read moreto detail and always does an awesome job with my UV gel nails...I can never go back to doing regular gel! She is patient, gets very creative with her design and always delivers what I was looking for. Highly recommend her!

This is an extremely strange nail salon. I went a handful of times trying to make it somehow work…read morebut the final deal breaker for me was when one of the employees harassed me unceasingly regarding my nail appointment upon my arrival. She asked if I had an appointment and I responded yes but she then proceeded to ask me several more times. I strongly suspect that it was my off-day attire that included a hoodie, baseball cap and mask that guided her non-stop barrage of questions. Understandably, I was extremely underdressed but so what, we're at a nail salon, am I required to wear my Sunday best? I can't understand the oddness of both the employees and customers of this salon. After sitting down awaiting my appointment, the customer that was being attended to by the "question asking" employee stared at me intensely. I noted that before embarking on her uncomfortable stare down, she was whispering with the employee. Of course I don't know what was said but whatever it was most certainly prompted the stare down. When my nail technician did finally appear, I guess he had overheard what transpired but elected not to chime in, informing his over zealous colleague that I did indeed have an appointment and I wasn't just sitting there awaiting the right moment to rob the place. In retrospect, I feel that if he had simply spoke up, that uncomfortable situation could have been avoided. Once he started doing my nails, he launched into this extremely awkward dialogue about how his colleague didn't recognize me and thought I was someone who wandered in off the street without an appointment. He also mentioned my attire and how they aren't accustomed to seeing me dressed that way. REALLY!!! It took me a while to fully grasp what I believe took place. I think this nail salon to be a place where only a certain type of people are welcome and anyone deemed different is not welcome and as if the staff were not unwelcoming enough, even the impolite customers who sit and stare unceasingly are odd and impolite. This is an unfriendly and unwelcoming place and I am not okay with their behavior. Not once during my handful of appointments was I even greeted when I walked in the door. On top of all of the above, they really aren't that skillful in the business of nails.

(Update: 6/2020) Paul! He's amazing, consistent, and friendly. He's done everything for me: from…read moredip, gel, acrylics, he's consistently reliable! (2019) I have dip, way better than shellac! So nice stays on for about 3 weeks. Staff is super friendly

Booked an appointment at top nails today and was happily surprised by this place. Had an…read moreappointment for 11 and was promptly taken. Got a pedicure first, which included a clean environment, foot soak, a massage, hot towels and more! I also received an acrylic full set in which was done and catered to the customers liking. Overall really wonderful spot, very busy on the weekends so book an appointment for the fastest process possible!

Friday went in for my nails and lashes. this is what I came out with. I spent about three hours…read morethere on Friday. And then another 2 1/2 to 3 1/2 hours there on Saturday morning trying to fix it. i spent 160 for the nails and my lashes for it to be a complete waste. please do not go here. My first mistake was thinking that I could get my lashes done in the same place that I get my nails done. They did everything in their power not to give me my money back. They tried to fix it. But they did not fix anything.

Got in without an appointment, the owner and nail technician were very friendly and the tech did a…read moregreat job! The place was clean and well maintained.

was charged $70 for a basic mani-pedi with regular nail polish. place was not super clean, and lots…read moreof random white pieces of paper on the wall with disclaimer about certain fees. regular nail polish looks super old like it's hasnt been replaced. praying I don't get a fungus. Also when I asked the women if they prefer cash or card she failed to tell me about the extra fee for using my card. I will never come back, there is no transparency and I feel like she was mad because I wouldnt do gel.

If you don't have an appointment call. They're happy to accommodate you day of. Otherwise if there…read moreisn't room they will tell you to come back in an hour or two. It's a small salon, but they have awesome pedicure options. It isn't the fanciest salon, but it's a decent one and reasonable. They were super nice to help with minor accommodations. The pedicure chair has a cell phone charger. The had the callus gel remover for 10$ extra, very worth it. I take excellent care of my feet, but even with regular buffing and those foot peels I was surprised to see the huge difference it made. I just love the Galaxy mail polish I got.

This place sucks . Doesn't even deserve 1 star. I had a bad mani/pedi before bcz they thin the…read morepolish and it chipped the next day .However, I tried them again and this was the worst pedicure I have had . Never cut the cuticles. I even brought my own polish . Heels look awful . Questioned why my heels look like this and she said you got dry skin .

I do consistently come back to Charming Nail in Cranston but lately their service has been falling…read moreshort. I typically request an appointment online and despite doing so unless it is early in the morning the appointment always runs much longer than necessary due to how busy they are. I'm not sure if it is due to overbooking or just allowing too many walk-ins, but I have definitely had to wait over 20 minutes for an appointment I made in advanced which is unacceptable. Charming nail is one of the only salons in the area which offers dazzle dry, but the consistency of the service is all over the place. Some technicians follow the dazzle dry procedures perfectly which results in a long lasting manicure, but others don't and my nails chip less than 24 hours after being done. This is frustrating when I'm spending $30 plus tip for something that doesn't last. Especially when I'm getting nails done for a special event. Overall the vibe of the salon is good and the people are nice, but I do hope this lapse in recent service rectifies itself so that I can feel confident in going back.

My new favorite nail salon, great service and with kindness !!…read more The only reason it's not 5 star review is because they do not have a seating area in case someone is waiting !

The location is at a little plaza. The owner said they have been in business for over 16 years. The…read morelocation is renovated; everything is new. The only workers are the wife and the husband. The location is cute and clean. My friend got a gel mani for $25.00 and I got a pedi for $25.00....I recommend making appointment depending on the day. It was Friday and it was none stop calls. If you need a new nail shop this is the spot. The customer service is excellent.

I had been going with Kim to get my pedicures for more than 5 years but they don't know how is to…read morevalue their long term customers. for one time in all those years that I didn't call because I couldn't leave work they banned me from ever making an appointment with them. i was never rude always respectful and tipped pretty well. it's disappointing that that's how they treat long term customers . I would stray away from Kim's nails. no loyalty.

The salon is immaculate and the service is outstanding. They don't soak your nails in polish…read moreremover to take off your gel manicure and I have noticed an improvement in their strength.

I've been doing business for several years with Gel Essential. The customer service is the best! If…read morethere's any issue with orders it's quickly resolved. Quality of the product is outstanding! Everyone I've dealt with has been so helpful.