I went in for a gel fill and had Cindy (my nail tech Henry is on vacation) She did a fantastic job on my nails. I never had cat eye before and I'm very pleased with the results. Go see Cindy .... She's awesome ! read more

Hollywood Nails - Cat eye nails - Nail Salons Near Me - Warwick, Rhode Island

Danny and his nail crew are THE VERY BEST!!!!! Have had many appointments over the last 5 years and ALWAYS have had the pleasure of being welcomed back and taken great care of by the team! The services offered are varied & numerous and can make your day, week, month and year!! Don't miss out! read more

I usually go to Royal Nails however, they close at seven, and I wanted a mini penny with both job which I know takes a while. So I decided to give this place a try. When you first walk into this place, it seems very cool because of the fish and lights. Plus the hostess was very nice. When I met my tech he offered me bottle of water. The vibe my tech had sucked! I don't know if he was aggravated that I changed colors BEFORE he put them on. I don't know if he had a rough day. He just did not seem to have good energy. I would say sorry. No acknowledgement. I'd say thank you... Nothing. I felt unwelcome by my tech. He didn't really communicate with me what he wanted me to do. The actually work in itself was fine. GO TO ROYALNAILS. Their techs are friendly! read more

Hollywood Nails - Loved my toe nails though - Nail Salons Near Me - Warwick, Rhode Island

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I've been coming to this salon for a bit now and have always loved it! I went yesterday and was absolutely obsessed with my nails--they looked so good I could've kissed the woman who did them. Unfortunately, one broke less than 24 hours later, so I went back to have it fixed. The woman who originally did my nails wasn't there, so someone else repaired it, and I'm honestly so disappointed. The fix looks nothing like the rest of my nails--it's way too thick, the French tip is crooked, and even after I pointed it out, the correction still didn't match. Now, I have one nail that completely stands out in the worst way, and I'm so frustrated. I really love this place, but this experience was a huge letdown. read more

Hollywood Nails - Comparison to the original (left) and the fixed (right) - Nail Salons Near Me - Warwick, Rhode Island

First time visitor and couldn't be happier! Walked in with no appointment and asked for a pedicure, fill and was assisted by David who was super sweet and did a great job! They had so many colors to choose from which I didn't get from my last two salons I tried. Prices were also pretty competitive so needless to say I will happily retur read more

Hollywood Nails - What I got - Nail Salons Near Me - Warwick, Rhode Island

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I made an appt for the first time ever for a french acrylic fill and Henry did the most amazing set I've ever gotten! He took his time with each nails shape, polish and design to make sure they were perfect and was very sweet and gentle too! Cute and spacious in the salon. Absolutely in love with my nails, thank you Henry!! read more

Hollywood Nails - French acrylics with cherry designs! - Nail Salons Near Me - Warwick, Rhode Island

I love the salon itself; it's clean and pretty inside. However, I wasn't pleased w the outcome of my acrylic fill. The fill job was less than sub par, sadly. I was also cut on the bases of several cuticles. I had Henry. I'll let you judge for yourself. :( read more

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Decor: chic looking decor, cute color changing led strips on the ceiling and underneath the pedicure chairs. Pedicure chairs were beige with glitter mixed into the material. Color choices: I HAVE NEVER SEEN SUCH A LARGE SELECTION OF DIP POWDERS AT ANY SALON IN MY WHOLE LIFE!!! It made it very difficult for me to decide on what colors I'd like and took me much longer BC Er than usual. manicure experience: I had cut into my pointer finger with a knife about two weeks ago and my nail was looking weak in the top right corner. Henry patched me up with some acrylic over the broken nail before starting the gel manicure and boy does it look amazing!!!!! He also used this cool polish that he put on my gel polish that allowed him to scrape the polish tight off. It was quick, and way less cumbersome than the aluminum needed to remove dip powder. The water that I put my hands in to dip my hands was cold and it was a little unpleasant but other than that I would recommend the manicure! Pedicure: I enjoyed my pedicure a bit less. The water was very cold. I dipped my toe in and said it was cold and Henry turned up the heat but it was Luke warm at best and it made it a bit harder to enjoy the pedicure. I'm also very attentive to my cuticles and nails on my toes. I do them myself about once a week. Henry began filing my toe nails and it hurt a bit since they were already trimmed down. Despite saying "oww" rather loudly he continued and I grimaced through the rest of the filing and cuticle removal. I would have liked him to ask me if I'd like them filed or not so that way I could refuse the service because it was hard for me to ask him not to after he already started the process, although I do think I could have spoken up. Next time I plan a pedicure here I will plan on waiting out my normal routine on my toes or just stick to a manicure. read more

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I've been going to Hollywood nails for over 20 Years. They do a wonderful job Danny is amazing and is a perfectionist!' My nails always looks good. read more

Great experience! Staff was friendly and accommodating. Very well done pedicure. Looking forward to returning

I few weeks ago I went to Hollywood Nails. This used to be my go-to, but I'm feeling like it might be time for me to go elsewhere. I showed up on time for my appointment for a mani-pedi and eyebrow threading. I was choosing a color and there was a guy getting in my personal space so I asked him if he wanted to pick a color first. Turns out he worked there and was impatiently waiting for me to choose a color. He grabbed all of the gel pallets that I was looking at and led me to a pedicure station saying I could pick the color later. I sat down and plunged my feet into cold water and then he turned on the massage chair without asking me. He fixed the water and turned of the chair when prompted, but his frantic energy was killing my vibe. He didn't even ask me what kind of pedicure I wanted. Despite the frantic energy and abruptness, Henry did an awesome massage and did a really good job on my nails so I started feeling better about things. After the manicure, it was time for my eyebrows, but the brow lady was busy. Henry said it would be one minute, but it ended up being a little while so I decided to get my eyebrows done later and went up to pay. Then the brow lady came out so I got my eyebrows threaded as planned. Neelum is the best!!!! She always does a great job. After the brows, I went up to the counter to get change to tip Henry. I had already tipped Neelum. No one came up to the counter so I left without tipping him. I'll go back for eyebrow threading, but I'm on the hunt for a new nail place. read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

Last weekend, I accompanied my wife, who got a gel dip manicure here. She had come here regularly a few years ago, but had stayed away for a while after she got into an accident on Bald Hill Road. After being disappointed with another nail salon, she decided to return to Hollywood Nails. The salon underwent an expansion and renovation sometime during our hiatus. It's much larger and elegant, and actually a pretty relaxing place, even if you are not the one being worked on. Despite being a walk-in, my wife did not have to wait long at all for a nail technician, and they were fairly busy. My wife was impressed with the first manicure she got since returning here; her polish lasted well over three weeks with no chipping, and could have went longer, except for the gap in the polish from her nails growing out. Last weekend's visit was her second recent manicure. The nail technician who worked on her worked efficiently, but did not rush, and did an excellent job. He made the somewhat complex gel dip process look easy, and the results look beautiful, as you can see in the photo. In contrast, my wife tried to do gel dip manicure at home a couple months ago, and it was butchery. I told her that from now on, forget trying to give yourself a home manicure, and just come here instead - she would actually save money, I'm sure, since the prices seem reasonable here. Now how many husbands actually encourage their wife to go to a nail salon? read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

Love the renovations that was done! The shop looks amazing! Threading: Got my eyebrows and chin threaded I forgot her name but she is amazing! Never got my eyebrows done, always wanted to try. She was honest and said I didn't need them threaded but she'll shape them up nice and she did PHENOMENAL!! Even if I don't get my nails done here she will definitely be my go too for threadings!!! Nails: I did my research on the dipping powder so decided to try it out. Dane did an amazing job. Quick and efficient is what I like! Will definitely be back again!! ***last note they are offering 20% certain services. Check it out! read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

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So disappointed with my nails. The staff is very nice! I got a chrome color on my toes- I wanted black chrome and it turned out gold and I ended up having them change it because I totally hated them. The sides of my nails have no polish on them. I asked them to fix them and they just didn't. I have a bunch of bubbles in the polish as well. I'm so disappointed. The place is so clean and the staff is kind. read more

Hollywood Nails - Nails not painted fully - Nail Salons Near Me - Warwick, Rhode Island

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I have been getting my nails done at another place in the area, but wanted to check out Hollywood Nails. When I first arrived, there was no wait which was nice... but now I understand why. We had appointments for two full sets at 3pm, and they took us right in. They let us leave with crooked nails, thin as paper, hairs stuck in the acrylic (see photos), and a poor excuse for a french manicure. I will definitely NOT be back. Don't waste your hard earned money here. read more

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So I had a refill done, the guy who did my nail is very nice to talk to...(I think his name is Philip) but he did NOT do a good job with the design and shape. He was also really rough with the drill that it cut my thumb and left ring finger. The worst of all... The designs you guys can see he DID NOT CARE AT ALL... the flower is all messed up.. French tip side is all messy... PLEASE LOOK AT THE PICTURES!! I had high hopes in this place cause it looked very nice and clean.. but the result was very disappointing... read more

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Went for an acrylic manicure, I got pink chrome nails that came out very good, I loved the color and shape. The technician cut every finger and I was bleeding while he continuously was putting hydrogen peroxide on them without saying sorry or acknowledging that he cut me. Went back 2 weeks later to get them removed. I had a different man, I asked if he could soak them off because ripping them off is very painful and damages my already thin nails. He laughed and continued to rip off every nail. I left there with nails bleeding and nails being split down the middle. read more

This my first time here and will be the last. I told technician I wanted an acrylic fill with a pink French manicure...well not knowing the procedure i walked out with pink polish. I told tech that I wanted a pink French manicure and her response oh I apologize..never again they don't listen and she never made a conversation with me did nothing but talked to her coworker in their language. read more

I've gone here numerous times & always loved my nails. Until Wednesday when Henry or Harry did my gel fil! Nails cut too short. Cutting my finger & painting my nails anyway while bleeding... every nail was filed unevenly & the gel was so thick & uneven I couldn't even button my shirt. Not to mention he put the gel on my skin & cuticles It just cost me $80 + tip to fix the disaster. And it took the poor girl who had to fix them 2 hours. She was shocked at how bad they were. I'm not saying they're all bad but he definitely is read more

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I'm so thrilled with my experience here - you know when you can tell just by the first coat of the pedicure that this is going to be a good one? Cathy gave me the best gel mani & regular pedi, and a week later they still look beautiful! I asked for a rounded almond shape (tho sometimes I get told my nails aren't long enough), and Cathy made them work. They're growing out to be on trend but subtle--just what I wanted! Add in great price and online booking - this is my new go to nail salon! read more

I'm only leaving this place at a 3 star because the manager is very unprofessional and so is Rosie the nail technician. We came in for nail services for a wedding and gave the expectation beforehand. My lady Cathy and my sisters lady kristina was amazing went above and beyond and made the experience perfect as it should be when you pay for services such as this I wish I can give them a 5/5 star, kristina also gives amazing wax services! Rosie came into the pedicure later than the other women and Cathy and Kristina took their time to make sure it was what we wanted but my sister had Rosie and she immediately was trying to get her to pay for more services and did a sloppy pedicure no hot towel and no massage and no scrub. She completely half assed the entire pedicure. And when my sister went to tell the manager he made it a huge deal and was trying to defend her saying she works faster than the other ladies and that her service was fine and that she could massage her legs and give her a hot towel after her toes were already done and wet. I am very disappointed that instead of helping out a customer when being upset about the service he validated a bad service that was given to her on such a special occasion. Then when he noticed we were going to leave a review he gave us a discount and lotion however I feel as if he should have treated the customers before defending his nail tech and being rude to a paying customer since we weren't trying to make it a scene at all she spoke to him respectfully about her service and we should have gotten the same response. He asked Rosie to come up and she kept saying she did what she did everything she needed to do, and laughed at the fact that she asked for a discount for not receiving the full services she should have. Very unprofessional and very rude! Also she denied telling me her name so I couldn't write about her however she had her name engraved on the desk lol. Over all would come back here just make sure you don't get Rosie as your technician or you'll be disappointed. read more

I had a lovely mani time experience here. The place is HUGE tons of mani + pedi chairs + is SUPER clean. I went in last Saturday (this is the 2nd time I've been there) + had no problem getting a seat within 2 minutes. I decided to try the gel nails + there was a girl next to me that said she LOVED the place. They had probably 40 colors to choose from for gel alone! The guy that did my nails took his time, was super friendly + did a REALLY good job. I have had the gel on for 6 days now + not a single chip! This is going to clearly CHANGE MY LIFE. I also happened to meet the eyebrow ladies that work there who are also Persian-- they were adorable + sat and chatted with me for over half an hour. Just to be NICE. Go figure. The best part of this experience was that my nails were completely dry when I was told to wash my hands AFTER the polish was put on. SO WORTH EVERY PENNY. For once in my life I didn't have to spend the rest of the day worrying about everything I touched. My gel nails cost $22-- not toooo shabby at all. We'll see how long they last but I've heard over 2 weeks. So super pumped about this. There is a small parking lot outside + a lil waiting area inside. If you want a mani that lasts longer than 1.3 days, this is your kinda place. read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

I HIGHLY RECOMMEND HOLLYWOOD NAILS! I'm very particular about how I like my acrylic nails done: short, thin, square but rounded corners, & I have to have the PERFECT color. After my first visit, I knew that this would be MY nail place. Even after I moved to Providence, I still travel (yes, in RI, 15 minutes is TRAVELING) down to Warwick to get my nails done. The staff is AMAZING. Everyone is super friendly and will definitely remember you the next time you come in. They are always smiling and happy to see you! Everyone who works there is great at what they do! I have the same guy do my nails every week, my dear Henry! If you like crazy, unique designs ask for Cindy! It is very clean! They are very sanitary and neat... Although it does smell strongly of chemicals in there, they try their best to keep fans on; I would NOT recommend bringing BABIES in there because of this (even though I see people do it all the time). The waiting room has plenty of seating... They have plenty of chairs for manicures and a huge, luxurious, separate room for pedicures-- complete with a juice bar! They even have a separate room for just waxing (they do all kinds of waxing O.o even Brazilian). By the way, I got my eyebrows done there and it was the least painful experience I have had-- ask for Rosie for waxes; she's the best! They also do threading there too. They have A LOT of colors to choose from! They'll even help you choose the right color/design for a special occasion-- I was starting a new job and Danny helped me pick a beautiful, professional design! VERY reasonable prices-- I haven't found a salon that can beat 'em! My friends and I all go here and I would never think to go anywhere else to have my nails done! They are absolutely the BEST! XoxoxoxO read more

Went in here for a gel manicure and was done within fifteen minutes. The woman didn't even soak my nails and just ripped off my cuticles dry causing me to bleed. There were little fuzzies under the polish and a huge piece of gauze from trying to get my nail polish off was STUCK under my nail and then painted over. She also put the top coat on not only my nail - but my skin, so they were glued together. Worst gel manicure I've ever had. I went down the street immediately to another nail salon. read more

I LOVE this place. I've been coming here for a couple of years now and have not been disappointed! A couple people have done my nails but Phillip is my go to!! Very polite and does amazing work. During the pandemic they were running behind, so I had to wait despite having an appointment, but they apologized profusely, took off money for a repair and gave me free hand lotion!! I get a lot of compliments on my nails and highly recommend Hollywood nails every time :) read more

Initially went in for a pedicure, loved the service and decided to go back for a dip gel mani and second pedi. The pedi was great again. I'm writing this review exactly one week after my dip gel mani and 3 of my gels have lifted off. I expected it to last at least 2 weeks, like gel polish/shellac, so am disappointed. As with gel polish/shellac, dip gel and whether it lifts is often a result of the quality in the application. Therefore, I will likely not be back and look elsewhere for dip gel. I think it is worth noting that the price of the dip gel ($30) is very good. So, it is disappointing that I'm unhappy with the result. read more

When I entered the salon with my sister, I was nervous- this was my first pedicure. I had never had someone else touch my feet except for when my dad tickled them growing up. As the procedure started, I started laughing as sure enough the foot rub and nail cutting were refreshing but also tickled a lot. My uncontrolled laughter spread to my sister then spread to everyone around us. It was a comedian's dream come true. Leaving the salon, I felt like a new man and no longer have to face the question "Why are you wearing socks at the beach?" Thank you Hollywood Nails from the bottom of my heart I will now always know cutting my own nails is the SECOND best way to do it. read more

Hollywood Nails - Foot - Nail Salons Near Me - Warwick, Rhode Island

asked for ombré french... this is what i got. asked if they could be fixed and was told "no they're already done." i was charged $60. never been unhappier & i will not be returning. ever again. there are countless nail spots on this road. highly recommend you continue to drive another 3 minutes to go somewhere else. read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

This is a great place to get your nails done whether it's a manicure or a gel or acrylic. They have a great assortment of colors and styles to do your nails in. They are very artistic so you can decorate for no occasion or for any occasion. They also offer wonderful pedicures and waxing and massages. It's pretty much a one stop spa run by a very nice family. I do enjoy going here and getting my nails and toes done. It's also a great place to get gifts certificates for holidays. I know that I always appreciate the ones that people give me from here. read more

Tito did an amazing job with my pedicure and full set of stiletto nails. He was friendly and attentive to detail, checking and double checking to be sure I was pleased. I'll be back soon! read more

Hollywood Nails - Nail Salons Near Me - Warwick, Rhode Island

Great pedi and full set, very clean and organized. No cuts around the Cuticle, Hand sanitize everything. But kinda pricey but will recommend. read more

Hollywood Nails - My nail, full set - Nail Salons Near Me - Warwick, Rhode Island

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By far my favorite nail place to go to! I have been switching nails salons for years always paying the top dollar and never satisfied until I came here once and this is been my permanent nail salon Danny is the owner and the best nail technician I have ever met he never fails to do a great job. He takes his time and really cares about your opinion and your satisfaction. Thank you Danny and the whole crew at Hollywood Nails! read more

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Worse experience ever at a nail salon. Went for a dip a couple months ago. The color was SO BAD. I was rushed throughout the process. The nails were uneven, I buffed, and color was all smudged. The man rushed me and made me feel super uncomfortable at the end. Wouldn't even re-do them when I said I wasn't happy. Will never return to this establishment (ever). read more

I spent over $100 for a new set and a pedicure. My nails looked so bad that I had to go to another salon to fix them as soon as I left. Was embarrassed to say anything because tech was so nice. Pedicure was just as bad. Got a french and lines were all uneven, with some toes the line didnt even go across the whole nail. No scrubbing of my feet, had to go home remove that polish, scrub, and even cut my toenails because they did not do that either. My fingernails were all different lengths, sizes, uneven texture. A day that was supposed to be relaxing turned out to be so stressful and cost me a lot of money to fix! read more

So I wanted to give this place 3 visits before being able to give an appropriate review. My 3 visits included a full acrylic set, acrylic fill and pedicure. I have had considerably bad luck at most nail salons in the area so I hadn't set my bar too high here.. the place is small and sort of crammed away on route 2, almost to the point that you would miss it. I am glad I found it since I was pleasantly surprised! My first visit was during a busy time so I expected the wait, but was disappointed when no one greeted me to ask what I needed for a good 30 mins, so I thought they didn't see me and I almost left. So glad I didn't leave! My usual experiences other places have my polish chipping or my nails lifting and coming off after a week and a half. I've been able to push my fill to about every 3 weeks! (And probably beyond that with a neutral or light color) The techs take care in making sure every step is done from cuticle clipping to making sure the polish is perfect and even. I like my nails short and many places complain and leave them long... here they made them nice and short. As far as the interior, clean and small but not cluttered. A few tips: If paying with a credit card , bring cash for the tip. The parking lot is awful since it's near a light so I would recommend parking at Rite Aid next door, especially if you want to take a left turn out. The prices may be slightly higher than competitors, but I'm willing to pay it for good service and a long lasting fill!!! read more

I will never go back. The staff are rude and the tech I had was so rough on me. My legs were so sore after my pedicure "massage" and it wasn't worth it for the results. He doesn't tell me until AFTER he started on my nails that he couldn't do what I wanted, which I know is possible and explained how it's done and he just said no. Obviously just didn't want to do it. Then he tells me he's out of the color I chose off the sample nails for the second color I chose. He made my cuticles bleed and then stuck my bloody finger directly into the dip powder! I was horrified at how unsanitary it was. How often did this happen? The counter was freezing where I was left forever waiting for my nails to dry and when I noticed one was messed up he came running at me to yell at me not to move. No fans, no lamp, just waiting forever. Happy wedding nails ‍ read more

Amazing place. Love the ppl and Tina did such a great job!

This place doesn't even deserve one star. Here's why; Ok, so my husband got me eyelash extensions as a birthday gift since I've been talking about them forever. He went into Hollywood nails to set up the appointment and to prepay. Then, he gave me the appointment card on my birthday and told me everything was all set. Sweet, huh? I was so excited!! I knew very little about eyelash extensions or the process, so I really didn't know what to expect. On day of the appt. I went in & Cindy seemed really nice & my lashes looked pretty good when she was done. They were long like I asked.. A little stiff, but they looked good. One thing that struck me as odd is that it only took a short time for her to apply, maybe 30 minutes or so & even knowing very little about extensions, I knew they took a while to apply, Especially the first application. Not having anything to compare the process to, I shrugged it off. 2 weeks later I went in for a fill as I was instructed by Cindy to do. They didn't look as good as the first time. After a few days the clusters were falling out & the lashes seemed to get hard and really stiff. Also, I noticed an occasional natural lash in the extensions that fell out. I already decided I would only be getting this done one more time as I was worried about possible future damage & also didn't like how yucky they looked as soon as a day or two after the fill, but having an event coming up I couldn't leave them the way they were. When I went in for second fill I brought up my concerns up to Cindy & she assured me it was fine just don't sleep on them. Really??? Don't sleep on them?? I'm not a corpse! About a week later is when things got really bad...Every time a cluster of extensions fell out there would be a cluster of my natural lashes attached to the extension! I could even see the root to my natural lashes (not good!) I examined the bare spots after the "extensions" fell out & I could see that my natural lashes were either gone or 1/2 as short as they were before the "extensions"! Needless to say I was freaking out! I went to a dermatologist & a licensed cosmotogist to find out if my lashes would grow back & to find out if this could be fixed. I was told by both that this was due to improper application & was certainly not MY fault. Also, I learned that the extensions I got here were really not extensions just clusters of fake lashes glued to my eyelids. I actually could do the same thing to myself using products from the drugstore (see photos). So, it's like this- Cindy used cluster lashes not individual lashes. When my natural lash fell out during its natural cycle it was taking the "extension" aka cluster of fake lashes off & pulling lashes that weren't ready to fall off (because not every lash falls out at the same time). Like when you find an eyelash on your cheek that fell out... You don't find several. I went in to ask her to remove them & get a refund. She originally only wanted to give me the money for one fill back (seriously!). I told her I wanted it all. After all, my lashes are destroyed because of her. She said it was my fault because I must be allergic to the glue & then it was because I slept on my lashes. All and all she was completely rude and defensive as I stood there with chopped off lashes. How could it possibly be my fault? Am I supposed to sleep standing up? I explained the lash cycle and once she realized I did my research & sought advice from licensed professionals, she had the audacity to say that I should've known I wasn't getting individual extensions based on the cheap price! (Mind you this was a gift, I had no idea the price AND there is no eyelash extensions on their menu.. Things that make you go hmmmm). Then, at the very end she said, "sorry we couldn't do business." She never once apologized for ruining my lashes. She didn't even bother to look at the damaged lashes I had brought in for her to see. I also asked to see the glue she used and she told me it was "up front", but never showed me on the way out. Hmmmm... the photo I've included looks like all the supplies necessary for extensions were in that drawer & why on earth would you keep eyelash extension glue "up front" where you do nails? Is that what was used on me, nail glue? Who really knows but Cindy?! This was an awful experience. I urge you to check licenses before you get any cosmetology service especially involving your eyes! To be honest, after what happened to me I wouldn't even trust them to paint my nails! UPDATE: over two years later my lashes never recovered from the damage Cindy did to them. read more

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I love this place! I am very particular about my nails and service. I was greated promptly with a smile. I was offered bottled water while my feet soaked in a nice warm spa. The gentleman who gave me the pedicure was great and the foot and leg massage was heaven. The only thing that would be better would be a few extra minutes on the massage (I would tip more if he did hint hint) I always get pink and white set/fills. My nails always look fabulous when I leave there. I also got my eyebrows threaded while I was there. It is SO MUCH BETTER than waxing and I recommend it to everyone. Overall this place is pretty good and I will be back. I recommend this salon to everyone I come across. read more

I've been here a few times. I like this place. I have had only one bad experience here with a really young nail tech girl, but my nails were redone so no big. Other than that I've been a happy customer, except for today. My nail tech was a young girl probably late 20's, she seemed confident enough since she was barely looking at what she was doing. She was distracted by everything around us, and she half-assed the hand massage, it was uncomfortable. Although she seemed busy working on my cuticles, they look untouched in some areas. There is nail polish around and on my cuticles. They do not do eyebrow threading, it's waxing only, FYI. Waxing is better anyway. I've gone here before to get my eyebrows waxed and was always satisfied, except for today. The same girl that did my nails also left strands of hair near my eye lids, and did not completely wax underneath, above, nor on the sides of my eyebrows- there is still hair. When I saw them I said "WoW they are really thin!", and she said "it looks good!". I'm really disappointed. I want to go back and ask for some kind of credit but I won't because that seems horrifying. I'll probably be a returning customer, but my suggestion is don't sit down with anyone that looks under 40 read more