Excellent customer service. Beautiful decor. Plenty of seating for hands/pedicures ~ 35 spaces and…read morefeet/manicure ~45 spaces. Complementary beverages and a nice peaceful environment with music at an appropriate level. I actually checked out while getting my chair massage because it wasn't a lot of people there. Alex did a simple Mani/pedi for me and he was patient as I had no idea with what to get as I only do these services 1-2 times a year. Many colors to choose from and beautiful options. I would definitely return as I didn't feel rushed. Free Parking lot. Kiosk check in and an ability to earn points for rewards.

** 2 Stars - Broadview Location**…read more I really wanted to love this location, but unfortunately, I left disappointed. I've visited several **Milano Spa & Nails** locations across the country, and my favorite is the **Houston location**. Every time I've gone there, I've been treated like royalty. The customer service, cleanliness, attention to detail, and overall experience have always been top-tier. Because of those experiences, I didn't mind paying for an **Uber from downtown Chicago** to visit the Broadview location. I expected the same Milano experience, but that's not what I received. I paid **$58 for a pedicure**, and my feet were still dry and rough afterward. The shape of my big toenail wasn't what I asked for, and the pedicure felt rushed and incomplete. A professional pedicure should leave your feet feeling refreshed--not looking like you barely had one. I was also concerned about the salon's cleanliness. The first pedicure chair I was assigned was dirty. When I mentioned it, I was simply moved to another chair instead of the original one being cleaned. I also noticed what appeared to be bugs near the pedicure station by the window. For a salon that presents itself as upscale, that was disappointing. Customer service was another letdown. My interaction with **Manager Chelsea** left me feeling that my concerns weren't taken seriously. Hospitality matters, especially when clients are spending their hard-earned money expecting a relaxing spa experience. Now, let me give credit where it's due... **Love me some Ivy!!! ** Ivy is absolutely amazing! She did a beautiful job on my nails, and she's the reason this review isn't lower. When I found out she originally came from the **Houston location**, everything made sense. She brought the professionalism, kindness, and quality of service that I've come to expect from the Milano brand. ** Five stars for Ivy!** ** Two stars for the Broadview location.** I have more I could say, but I think this gets my point across. I truly hope management takes these concerns seriously because this location has the potential to provide a much better experience. As for me, I'm requesting a **full refund** for my pedicure because the quality of the service simply did not match the price I paid.

OMG!!! Never thought I would have this experience being from out of town. She gave me such a great…read moretreatment. From the moment I sat down Cherron is so personable. I thought I was hanging with a friend. She was so professional. Her products had an amazing aroma that I didn't want to wash it off. She gave me a hand and feet scrub that made me feel so soft. I decide on the mail polish and she did a chrome look which took extra time, but she was so meticulous. I appreciated everything she did. I would definitely go again when I'm in Chicago. My hands and feet feel amazing.

The service was excellent, I am completely satisfied with my pedicure, I will be making another…read moreappointment in the near future

I had a mani/pedi done. It was a rough experience with Nai…read moreand she smelled like weed and did t wear gloves because she had stilettos nails. She made me bleed and her station was unsanitary I was told that my service was $100. I paid cash and left an appropriate tip. Even though I was not happy with the service. I received a receipt via email that said my total was $90. Very sheisty behavior to over charge me I was extremely disappointed. I will not return

Needed a pedicure before my vacation and was able to make a last minute appointment with Jazmin…read more(might have misspelled her name) but she was so meticulous and it shows! She was very sweet and even after a week of being in the pool and on the beach in the sand, my toes still look amazing!

Shout out to Yeni. My ocrazy creations are not always easy to interpret from several pictures, but…read moreshe really nailed it.

Very good service! they are super sweet and their work is detailed. I went in for a pedicure and i…read moregot exactly what i wanted. thank you so much!!!

Was here to get my hair done. I did get a spray tan. I highly recommend this place, Its Very Clean…read more, affordable, very nice service, did a fantastic job on my hair and tan (for my sons wedding) didn't have enough time this time for nails, but all in all and fantastic job was done. I highly recommend this place for your hair , nails, tans, and waxing needs. Plenty of parking too! Little diners right next door if you want to grab a bite to eat. Loved it!

I stopped in for a mani pedi. Love the chat with Dee and my beautiful fingers and toenails. What…read morea treat.

I took my two daughters, 7 and 6 and my husband joined last min. They were accommodating, kind and…read moreall of our manicures and pedicures turned out great. I highly recommend and will be back!

I've been coming here a couple times within the last two months and have never been disappointed !!…read moreThey're always so friendly and always work with me with the designs I want to help create my vision. Today I got my spring set done and it looks amazing. I mostly go in for full-sets, however have gotten pedicures a couple time, which has also been a pleasant experience. Overall, I always enjoy my visits to this nail salon, can't wait to see what they do next !

Quality was perfect! I would definitely recommend this place to anyone looking for great service.read more

Highly recommended Patty she is amazing person And her…read morework it's fantastic I really recommend this place and all the lady's are amazing too.

Another nice experience. I'm happy with the level of service for the price . Thank youread more

Went in for a pedicure and walked out with an amazing no chip pedi! Too was very detailed when…read morecleaning and cutting my nails as I had an ingrown that hurt. She was careful and detailed throughout the whole process. I've gone to other salons in Berwyn that are perhaps more popular, yet they lack the attention to detail when it comes to a pedicure. I would definitely recommend this spot. Price for a no chip was $40 FYI.