Very clean! Staff is punctual & very respectful. Did a great pedicure- Lisa was my person! The host…read moreor manager is very polite & accommodating. Highly recommend!

Annie was Nice and they offer me a complementary beverage. I arrived on time but service didn't…read morestart until 18 minutes after scheduled booking. I scheduled appointments via website for a deluxe pedicure and full set acrylic with cat eye. The total was $87 on the website before tax. The price in person was $117, but card service fee taxes total was $126. The guy said it's extra for long nails and I got gel pedicure no chip. I didn't get long nails, no difference from what I booked online. I went to this location because I saw great prices and I knew I would be going to come back next month for my trip. Also both Ping and Anna who I was originally booked with started doing another customers nails and got an attitude when I showed them my booking. Anna said no no pointed to another employee to do my nails. Don't bother scheduling ahead of time & customer service not the best.

I would love to give this nail salon 5 stars, but due to it being a little difficult to reach a…read moreperson to schedule an appointment a lot of the time--I am giving them a 4. Scheduled 5 pedicures for me and my family on a Saturday afternoon. Unfortunately, disappointed we couldn't all sit together but made it work. Let me preface this: my nail tech did a good job and was quick. I felt in the beginning she was not personable and that she was annoyed that I wanted to move seats. She warmed up to me and my experience was great. I got the $55 spa pedi with the scrub, lotion, hot wax and massage. Salon vibe: overall the salon and setup is very nice. I loved that the drying station was at the window front so I could people watch outside and enjoy my coffee. What would make this place even better if they were a BYOB or offered coffee--would put them up a notch in my book. Overall, satisfied with my experience but wished they had more options and experience with doing different types of pedicure techniques (like ombré, adding gems, etc.). I will be back again though! I got OPI Bogota BlackBerry color.

I had a very disappointing experience at Polish Nails and Spa. We came in for a basic pedicure with…read moreno polish service requested. During the pedicure, the nail tech noticed staining on my nails and assumed it was no-chip polish that needed removal. Even after I repeatedly explained that it was only a stain and not no-chip, the nail tech began drilling my nails without asking for permission first. To make matters worse, the front desk staff and nail tech refused to listen to my explanation and still increased the price for services they decided to perform on their own. We never requested extra services, and we were not even getting polish applied afterward. A customer should always be informed and give consent before additional services are performed and charged. Unfortunately, this experience felt dismissive, unprofessional, and very frustrating. I would not recommend this salon based on how this situation was handled.

I have been going to Coco Nails for over a year, and they have been nothing short of amazing. There…read moreare some CRAZY women that go into the salon, and the staff are accommodating to the most demanding customers. Every time I'm in there, some woman tries to make a scene, and the staff are calm and professional. The nail services are the cherry on top. I typically do a no-chip manicure and pedicure, and they always last 3-4 weeks. I'm amazed that this salon has any poor reviews.

Save your money, go elsewhere…read more My mom and I both had a very disappointing experience here. I made an appointment, yet we waited 45 minutes after arriving before they even started working on me. At that point, there's really no point in making an appointment if the scheduled times aren't going to be honored. The actual service was just as disappointing. The work felt careless, our requests weren't really listened to, and the manicure and pedicure quality was poor. Our toes were left noticeably different shades, and during my pedicure, my pinky toe was rubbed so aggressively that it actually hurt. Overall, the experience felt rushed, careless, and lacking attention to detail. Between the excessive wait and poor quality of the work, neither my mom nor I were happy with our experience. We definitely will not be returning.

Super positive environment and KeKe is efficient and did a great job. It was a lovely visit.read more

I was so excited to book my mani and pedi that I got as a gift from Groupon and when I called to…read morebook it they told me the lady who did the Groupon manicures was no longer there .. so I couldn't use it. She was very rude and didn't offer any resolution and acted like I was inconveniencing her. They need to work on positive customer service if they want return customers!

I had a mani/pedi done. It was a rough experience with Nai…read moreand she smelled like weed and did t wear gloves because she had stilettos nails. She made me bleed and her station was unsanitary I was told that my service was $100. I paid cash and left an appropriate tip. Even though I was not happy with the service. I received a receipt via email that said my total was $90. Very sheisty behavior to over charge me I was extremely disappointed. I will not return

Needed a pedicure before my vacation and was able to make a last minute appointment with Jazmin…read more(might have misspelled her name) but she was so meticulous and it shows! She was very sweet and even after a week of being in the pool and on the beach in the sand, my toes still look amazing!

Please don't believe the negative reviews! This place is fantastic. I was hesitant to book based on…read morethe rating, but made an appointment with Nancy and couldn't have been more pleased. This shop is walking distance from my apartment at Oak Park Place. So convenient. They greeted me warmly at my appointment time and Nancy did my dip manicure with precision. It looks perfect! $50, hour/half. Don't think I need to keep hunting for a new salon, Pink is great. Hand massage and all!

Don't go here if you want quality nails they only service you if you getting basic nails. Also if…read moreyou any different as race, identify, or sexuality from a white straight lady they will service you last even if you came before people excluding the ones who make appointments. They will laugh at you and talk in their other language to judge you. If you want a peaceful non judgmental environment don't go here. I came here at 4:16pm and it's now 5:16 and left at 6:34. I been here twice before and when it's empty they are nice cause they need u for business

Love this place did me and my daughters nails they did a amazing job definitely recommendread more

Abu is AMAZING at doing all types of designs on nails!!! Every design I ask for he always does a…read morefantastic job at recreating my vision. Make sure to check him out! Abu is always friendly and nice - a real pleasure!

This place is very confusing. I walked in for a mani pedi & was told to pick a color. The only ones…read morethat said they were an extra charge was for the Dazzle Dry OPI polish which I did not choose for my pedicure. The woman said the pedicure would be $32, the sign said it would be $32, and then the man that did my nails charged me $35 for the pedicure. I ended up opting to get the dazzle dry for my mani & that was I guess only $7? Even though the sign said $10? It was just very confusing and feels like they don't adhere to their posted prices. To make matters EXTREMELY worse, when I moved from the pedi to the mani, the man made me pay before he would start my manicure. I have never experienced that before at any salon ever & I noticed that the White Woman next to me was not asked to pay until her service was completed. I felt discriminated against & very confused the entire time I was there. Trying to find a new salon in the area has been hard & this was very discouraging. I won't be returning.

I enjoyed my experience at the avenue nail spa. They always have good customer service and offer…read moredrinks of sparkling or regular water giving you the spa feel. I got something simple, but it was an overall a good experience for me.