I've been coming to this salon for nearly 20 years, and it truly feels like a second home to me. I…read morefirst started going because it was conveniently located around the corner from where I worked, but over time it became so much more than just a place to get my nails done. La Jolie has become like family. My daughter has been coming here since she was just five years old, and now at 20, it's still one of the first places she wants to visit whenever she's home from college. That alone says so much about the consistency, warmth, and care this team provides. Alicia, Pink, her husband, and the entire staff are absolutely amazing. They are not only incredibly talented and detail-oriented, but they also create such a welcoming and friendly atmosphere. They remember their clients, take their time, and genuinely care about the experience they provide. Over the years, I've always been impressed by their professionalism, cleanliness, and dedication to quality service. Whether it's a quick visit or a longer, more relaxing appointment, I always leave feeling happy and well taken care of.

DO NOT GO TO JULIE (nail tech)!!!! Please read!…read more I have been getting my nails done since I was a teenager, and I can honestly say this was one of the worst nail salon experiences I've ever had. I came into this salon for the first time with long, healthy natural nails that had gel builder on them. I left with my nails completely ruined. Julie aggressively cut my nails down extremely short without listening to what I wanted. She cut them so short that my skin was exposed, and several of my fingers actually started bleeding. I was shocked. In all my years of getting my nails done, I have never had a nail technician cut my nails to the point of making me bleed. What made the situation even worse was that after my fingers were already bleeding, Julie continued to file my nails. She then proceeded to put acetone on all of my fingers, including the areas where my skin had been cut open. The burning and pain were unbearable. Instead of stopping the service, checking on me, or asking if I was okay, she kept going as if nothing had happened. To make matters worse, she then attempted to put some type of glue or ointment directly onto my bleeding finger without explaining what it was or asking for my consent first. I had to stop her myself. I was honestly in disbelief that this was happening. My fingertips are now extremely sensitive to touch, throbbing, and painful. Simple things like washing my hands, typing, buttoning my clothes, or accidentally bumping my fingers hurt. I walked in with beautiful, long, healthy natural nails that I had spent a long time growing out, and I walked out with bloody, uneven, painful nails that look nothing like what I came in with. I brought my concerns to the manager, Alicia, hoping she would take the situation seriously and offer a meaningful resolution. Unfortunately, she wasn't very helpful. I left feeling dismissed rather than cared for. There was very little empathy or accountability for the fact that a customer left injured after what should have been a routine nail appointment. I will be attaching before-and-after photos so others can judge for themselves. The pictures clearly show the healthy nails I came in with compared to the damaged nails I left with. I would absolutely not recommend this salon based on my experience. No customer should leave a nail appointment bleeding, in pain, and regretting their decision to come here. If this is the level of care being provided, other clients deserve to be warned before trusting this salon with their natural nails. I genuinely believe Julie needs additional training and closer supervision before working on clients independently again. A basic nail service should never result in exposed skin, bleeding fingers, acetone being applied to open wounds, and a technician attempting to place an unknown product on an actively bleeding finger without first obtaining the client's permission. What happened was not just disappointing--it was unacceptable. Save yourself the pain, frustration, and heartbreak of having your natural nails ruined. I wish I had never stepped foot into this salon.

I came here as a walk in today and was able to get squeezed in an hour later. (I'm not from…read moreCalifornia, im here on a business trip and wanted to get my nails done). The shop is small, but very efficient and very clean! Everyone is very kind, this is an excellent place to get your nails done! Vivian & Tammy really wowed me. Their customer service was just as lovely as their nail work. Vivian gave me the EXACT nail inspo I wanted and checked in on me constantly to make sure I was in love with each nail. Her gel-x application was immaculate. There was no gapping in the gel and nail. I think this has been the BEST application I've ever had since getting Gel-x anywhere. I will remember her work when i go back home and miss it! Tammy noticed that the toe color I chose wasn't the initial color I wanted and she went to go look for me and I appreciate that! Because I felt like if I would have chose a different color I would have been disappointed. Thank you both so much!

I've officially found my new go to nail spa. From the moment I walked in, I was warmly welcomed by…read moreAthena, which immediately set the tone for a great experience. Daisy provided exceptional service professional, attentive, and truly skilled. I showed her what I wanted from my Pinterest inspiration and all she needed was a glance. I was very impressed with her. Everyone was kind, helpful, and made me feel completely at ease. I never felt rushed, and I was able to fully enjoy the experience. The results exceeded my expectations. 10/10 highly recommend!

Amazing service here! My favorite location so far!…read more They offer beverages including water, tea, or champagne. I got cateye gel-X for the first time! I'm in love! And I got the rose pedicure treatment! Ahhh I feel rejuvenated. Will be back for sure! Thank you Michelle and Annie!

The reviews here are fabricated - please don't come here because they're SO bad. For a whopping…read more$160+ total for Gel-X nails & a gel pedicure, it is nearly unacceptable that my nails have popped off in less than a week. Do not get your nails done from a woman named Wendy. She is rude, short, and rushed through her work. She kept taking my hands out of the gel curer before the time was even finished. She also clearly didn't know how to file toenails -- each one of my toes is a different size & shape. She did not ask me if I wanted my nails cut or what size I'd like them shaped -- she proceeded to cut three toenails and then asked what I wanted. Well, she had already decided, so I told her to proceed what she was doing. She got weirdly overly apologetic and kept saying "I won't cut any more if you don't want!" I calmly explained that you can't reverse cutting a nail. Since she had already, I just wanted them even. The folks here clearly don't know the basics of a quality nail job. They have a modern and nice-looking salon that masks their complete lack of quality and care.

I give Serenity Nails 2/5 stars. The front desk lady is super sweet, and the shops is very clean…read moreand well taken care of. Unfortunately my problems lie with the nail tech Mylee. I showed her the design I wanted which she said she could do. However I left extremely unhappy. My nails look nothing like the picture. If mylee couldn't do the design, I wish she would've been honest with me. I would've worked with her to come up with another design. Instead, I've called another salon and made an emergency appointment for Sunday.

I walked in hoping for serenity and walked out with gangster rap echoing in my ears and peeling gel…read morenails by day three. I popped in after a hair appointment down the street because I had a wedding coming up and a Napa weekend on deck. I usually avoid gel manicures (hi, UV exposure), but I needed the extra staying power. The reviews promised a "peaceful oasis," so I thought perfect! When I arrived, it was empty and quiet... except for one lady camped out on a pedi chair watching a loud show on an iPad, shoes off, fully posted up. Not exactly tranquil, but it was off-peak hours, so I let it slide. Then a few customers started to arrive and one of the ladies sprang to life, turned off the iPad, grabbed the remote, and I thought, ahhh yes, here comes the spa music. Nope. What blasted out of the speakers was basically the opposite of "serenity." Think explicit lyrics, heavy on the NSFW language, I'm talking extremely vulgar language, swear words, graphic names for male and female parts, the kind of music that's not just inappropriate for a spa, but for any public, family-friendly space. There were kids in the room! I was cringing in disbelief. Honestly don't think they understood the lyrics or they probably would've changed it but still, why choose that genre at all for a place called Serenity Nails? Still, I wasn't going to write a review until my nails started peeling on day 3. I've had plenty of gel manis in my life and never had them fall apart this fast. Two nails are a mess, and I'm heading to wine country tomorrow. Not ideal. The woman who did my nails was nice, but the space wasn't especially clean or calming like some reviews suggested. Between the background soundtrack and my sad nails I'm starting to wonder if some of these reviews are in fact real or from overly generous existing customers or friends. The one thing I won't be wondering about is where I'll get my next gel mani.

I tried Nail Bar for the first time this weekend and I loved it. Staff were so sweet and…read moreaccommodating. I loved how my nails turned out. My artist was Donna and I love my appointment with her! I definitely be back!

Nail Bar in Mountain View next to World Market is great. Booking an appointment online is so easy!…read more I always book with Ngan. She's super talented and has all the tools and materials to create beautiful designs. Today I chose this fierce red, to which she then used a cool little magnet to create cute patterns. I absolutely love it! And like always, the application is flawless and lasts on for weeks! I absolutely recommend this salon! Especially Ngan

I come to Palo Alto for meetings weekly and I needed a fresh set of nails, so I came to Mai! I came…read morein for short acrylics and she delivered. Mai is the sweetest and we had wonderful conversation. I love when I can take a break from my every day routine and make conversation with my nail/hair/etc. artists. The service was only $65 and very high quality. I will most definitely be returning.

Check my daughter had a pedicure. Everything was delightful., my daughter was so happy with her…read morenails

This is my neighborhood nail salon. I've tried everywhere from Redwood City to Los Altos, and they…read moreare the best. I'm so lucky this business is in my neighborhood community. My manicure's last three weeks and my gel pedicures last two months or more. They provide services for all age groups, My daughter is in high school, and her nails are up to teenage standards. They also provide services for my nails as a mom. They offer waxing and hair services too. I have only had my brows done here. I highly recommend! Great service, great results, great value.

Cathy styled my mom's hair for a few years. She was so friendly to my mom and so concerned when Mom…read morefell ill. She really showed her love for my mom.

I cannot believe I had never been here before, but I'm so glad that we have discovered how great…read morethis place is! I recently have started getting manicures again, and tried another place down the road in Palo Alto first. They were super nice but literally cut open my toe and the other person's toe who went with me that day- not going to call them out here but ugh we needed a different place. Annabelle's is so serene and beautiful inside- we did go on a Monday so it wasn't too busy but it feels very spacious and peaceful Ann did my gel manicure and she was gentle, kind, and very skilled. My nails look great and I can tell she really pays attention to detail. I will definitely be back in a week or so for another mani and hopefully pedicure!

New colors and gels at the Palo Alto salon are fantastic. Can't stop looking at my nails. Great…read moremani/pedi service, expedited by two staff. A bit more expensive but completely worth it for the calm clean and modern decor and space that's frequented by locals. Thank you, Kristi!