Without a doubt, Charmed Wax provided the best, most professional and highest quality wax I've ever…read morereceived! In addition to it be relatively painless, the regrowth was much less than I've seen from other waxing providers. Jackie has a lovely personality, she's calm, warm and nurturing, while also maintaining a very professional and high-quality experience. If you need waxing done, especially if you're considering a bikini or Brazilian, you'll love the experience Jackie provides.

It was my first time with Charmed Wax, and my appointment was with Angela. Angela has such a…read morepleasant energy to her! The experience was quick and easy, which show her years of expertise in the field. Not to mention, the decor and set-up was clean and so cute!

Paloma is that girl! She's been waxing me for a couple years now I started off with my under arms…read morebut now I don't trust anybody but her for my Brazilian. I love her professionalism. She's very kind, warm and makes you feel extremely comfortable. She is a knowledgeable waxer always gets the job done perfectly. A true professional!

I highly recommend this location. I've been waxed by Pria and Paloma, both on different occasions…read more They've been excellent. Both are conversational, quick, efficient, and thorough. I love this location and will continue going here for as long as I need waxing services.

Aaria is great! Smooth and painless laser hair removal. Fast and efficient! Never thought it could…read morebe so easy!

I've been to Hello Sugar before (particularly this location) and usually had good experiences, but…read morethis last visit was really disappointing. My original esthetician was great overall, but she accidentally missed a very small section on one side during my Brazilian. Mistakes happen, so I called and was told coming back to fix it would be complimentary. When I returned, a different esthetician saw me. The fix literally took maybe 3 minutes total, but instead of simply correcting the issue, she insisted the hair was still there because that area "isn't included" in a Brazilian service. I've been getting Brazilians for over 12 years and have never once had that tiny section intentionally left untouched..... just on ONE SIDE MIND YOU...so the explanation honestly felt dismissive and gaslighting....actually it didn't feel that way. It WAS that way. What made the experience worse was that after fixing maybe 10 hairs, she tried charging me $25 for a "touch-up" that was clearly correcting an honest mistake from the original appointment. The employee I saw around 1 PM on Saturday the 23rd of May seriously needs better customer service training. Customers come back when businesses handle small issues professionally and respectfully -- not when they're made to feel like they're wrong for pointing out a missed spot. Really disappointing experience this time. Train your employees how to handle this better and take accountability.

Last month, I had my first ever waxing session. I decided to dive into the deep end and booked…read moreunder arms, lower legs, and bikini waxes. Sadly, the appointment was not with the owner. The water I had for that session seemed to misunderstand the booking and thought I was only there for 1 service. She was highly distracted and not very professional. When I got home, I had lots of hair still in those areas and a severe rash across my bikini area. I sent a message to the studio, asking to cancel my future appointment. The owner, Nichelle, responded swiftly. She listened to my complaints and gave me tons of advice on how to care for my inflamed skin. She also asked for an opportunity for me to experience her service, free of charge. Today was that opportunity. I am so glad I agreed! Nichelle is so much more professional while also being incredibly personable! She was so much more efficient, but also thorough and gentle! If you are new to getting waxes or need a new waxer, Nichelle has got you! (In case anyone is wondering, the other waxer I saw no longer works there!)

I can't say enough good things about Nichelle! From my very first visit, she made me feel so…read morecomfortable, safe, and welcome. She's not only incredibly skilled at what she does but also such a genuine and kind person. Nichelle takes the time to explain everything and walk you through the waxing process, which made me feel completely at ease. Her suite is spotless, sanitary, and absolutely adorable! I highly recommend her and she has a client for life from me !

Bridgett is absolutely amazing! She's been waxing my brows for the last six years and she's the…read moreonly one I would let touch my face. I am so picky and she's patient, kind, and thorough. She really is the best!

I wouldn't trust anyone else with my Brazilian wax! Bridgett is friendly, professional, and…read moreextremely time efficient. I always look forward to my appointment with her!

I had a wonderful experience with the clinician AJ! Totally professional and accommodating! I am…read morebooking more services very soon! I went to a hs reunion and was told my skin was glowing!

I really loved my visit. AJ was professional, kind and is just a lovely person all around…read more This might be more of a personal note but the interior was perfectly to my liking. The color is a warm inviting light aqua (erring more on the blue side) with white and beach grey accents. It was very clean and organized. Stepping into the facility, I felt like I was on vacation. She was very consultative and really listened to me. It is the first time i feel like someone was working with me instead of trying to push products or services. I see why all the reviews are so positive! I also booked a facial for my mom and she was of the same opinion as me. She also made my mother's skin look really beautiful. It was glowing, healthy and hydrated.

I couldn't be happier! Courtney did an awesome job. Truly, my best ever cut and color. She is…read moreknowledgeable and experienced. The entire salon is so welcoming and comfortable. Good vibes!! And a huge thank you to Courtney.

I went in for a color correction on a bad dye job I did on myself. You might say my hair was a…read moredisaster. I met with a consultant on a Friday and booked the appointment to fix the mess the next day. Melani did an excellent job on my hair. Color correction with bleach and foil, followed with a toner, then a cut and style. Fabulous job. I would highly recommend Melani.

Great Brows = Erica!!! Thee best brow artist I have been…read moreto! I used to wax my eyebrow years ago, could never get that "perfect shape" so then switched to threading which worked for me for about 12 years. I walked into Ulta in dire need of getting my eyebrows done on the fly - best decision ever! Erica did my eyebrows and I've never turned back to threading again! Erica is friendly, patient, precise and is a waxing angel!

oh em gee girlies, let me tell u. ERICA SLAYS. She is the ONLY one i trust with my brows. Every…read moretime i get my brows done, I leave happy and satisfied with the results. She is the BEST eyebrow artist out there. If you're in need for a brow "glow-up" go to the Benfit brown bar located in ulta on Litchfield. I have NEVER once left the Benefit brow bar dissatisfied. Please listen when i say go to Erica. She really is amazing, and you won't regret the visit. Every visit I leave feeling all boujee and cool with my new brows. Not only is she a GREAT brow artist, she is nice and will make you feel at home when you get your brows done. So please, go to the Benefit Brow Bar for all your brow needs, because it's AMAZING. Go book your appointment with Erica, you'll love ur brows.

My husband and I have done the couples massage/facial combo several times and had an excellent…read moreexperience each and every time. Therapists are on time, professional and communicative. Products used feel like good quality. The ambient room lightening and heated beds add to a luxury experience. I have also purchased packages for my visiting relatives and always recommend to friends. Will continue booking here.

They are amazing.... very clean and a cozy vive. I had a facial done and I was so happy with the…read moreservice ,they left me glowing. I will definitely be coming back on a monthly basis.